Dealer and Consumer Web Portals Support

project e236c5f775b437da
Normalized: dealer and consumer web portals support
moreland_contracts
Entity Properties (gold project table)
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Separation Confidence How distinct this entity is from others. Higher means no close matches existed when it was created. Lower means a near-match was rejected just below the 80% threshold — worth reviewing.
Moderate — a somewhat similar entity exists
100%
Avg Match Confidence The average confidence score across all active source mappings. Shows overall quality of linkage between source records and this canonical entity.
Strong source linkage

Source Mappings (178)

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December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
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1960 CASE PARKWAY S TWINSBURG , OHIO 44087 December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte , NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil : MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI” ) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long -standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to f ormalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high -quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third -party e -commerce integrations. 1960 CASE PARKWAY S TWINSBURG , OHIO 44087 Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete proj ect activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supp orted systems. In-Scope Software Moreland will provide troubleshooting and break -fix support for the in -scope software (“Software”) that includes the sites, portals, and site integration points listed below : • De
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1960 CASE PARKWAY S TWINSBURG , OHIO 44087 December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte , NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil : MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI” ) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long -standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to f ormalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high -quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third -party e -commerce integrations. 1960 CASE PARKWAY S TWINSBURG , OHIO 44087 Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete proj ect activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supp orted systems. In-Scope Software Moreland will provide troubleshooting and break -fix support for the in -scope software (“Software”) that includes the sites, portals, and site integration points listed below : • De
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December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
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December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
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1960 CASE PARKWAY S TWINSBURG , OHIO 44087 December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte , NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil : MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI” ) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long -standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to f ormalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high -quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third -party e -commerce integrations. 1960 CASE PARKWAY S TWINSBURG , OHIO 44087 Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete proj ect activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supp orted systems. In-Scope Software Moreland will provide troubleshooting and break -fix support for the in -scope software (“Software”) that includes the sites, portals, and site integration points listed below : • De
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December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
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December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
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December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
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December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
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1960 CASE PARKWAY S TWINSBURG , OHIO 44087 December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte , NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil : MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI” ) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long -standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to f ormalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high -quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third -party e -commerce integrations. 1960 CASE PARKWAY S TWINSBURG , OHIO 44087 Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete proj ect activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supp orted systems. In-Scope Software Moreland will provide troubleshooting and break -fix support for the in -scope software (“Software”) that includes the sites, portals, and site integration points listed below : • De
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December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
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December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
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December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
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1960 CASE PARKWAY S TWINSBURG , OHIO 44087 December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte , NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil : MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI” ) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long -standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to f ormalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high -quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third -party e -commerce integrations. 1960 CASE PARKWAY S TWINSBURG , OHIO 44087 Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete proj ect activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supp orted systems. In-Scope Software Moreland will provide troubleshooting and break -fix support for the in -scope software (“Software”) that includes the sites, portals, and site integration points listed below : • De
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1960 CASE PARKWAY S TWINSBURG , OHIO 44087 December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte , NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil : MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI” ) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long -standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to f ormalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high -quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third -party e -commerce integrations. 1960 CASE PARKWAY S TWINSBURG , OHIO 44087 Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete proj ect activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supp orted systems. In-Scope Software Moreland will provide troubleshooting and break -fix support for the in -scope software (“Software”) that includes the sites, portals, and site integration points listed below : • De
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December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
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December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
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1960 CASE PARKWAY S TWINSBURG , OHIO 44087 December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte , NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil : MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI” ) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long -standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to f ormalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high -quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third -party e -commerce integrations. 1960 CASE PARKWAY S TWINSBURG , OHIO 44087 Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete proj ect activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supp orted systems. In-Scope Software Moreland will provide troubleshooting and break -fix support for the in -scope software (“Software”) that includes the sites, portals, and site integration points listed below : • De
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1960 CASE PARKWAY S TWINSBURG , OHIO 44087 December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte , NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil : MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI” ) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long -standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to f ormalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high -quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third -party e -commerce integrations. 1960 CASE PARKWAY S TWINSBURG , OHIO 44087 Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete proj ect activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supp orted systems. In-Scope Software Moreland will provide troubleshooting and break -fix support for the in -scope software (“Software”) that includes the sites, portals, and site integration points listed below : • De
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December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
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1960 CASE PARKWAY S TWINSBURG , OHIO 44087 December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte , NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil : MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI” ) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long -standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to f ormalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high -quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third -party e -commerce integrations. 1960 CASE PARKWAY S TWINSBURG , OHIO 44087 Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete proj ect activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supp orted systems. In-Scope Software Moreland will provide troubleshooting and break -fix support for the in -scope software (“Software”) that includes the sites, portals, and site integration points listed below : • De
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1960 CASE PARKWAY S TWINSBURG , OHIO 44087 December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte , NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil : MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI” ) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long -standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to f ormalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high -quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third -party e -commerce integrations. 1960 CASE PARKWAY S TWINSBURG , OHIO 44087 Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete proj ect activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supp orted systems. In-Scope Software Moreland will provide troubleshooting and break -fix support for the in -scope software (“Software”) that includes the sites, portals, and site integration points listed below : • De
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1960 CASE PARKWAY S TWINSBURG , OHIO 44087 December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte , NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil : MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI” ) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long -standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to f ormalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high -quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third -party e -commerce integrations. 1960 CASE PARKWAY S TWINSBURG , OHIO 44087 Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete proj ect activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supp orted systems. In-Scope Software Moreland will provide troubleshooting and break -fix support for the in -scope software (“Software”) that includes the sites, portals, and site integration points listed below : • De
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December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
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December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
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1960 CASE PARKWAY S TWINSBURG , OHIO 44087 December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte , NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil : MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI” ) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long -standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to f ormalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high -quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third -party e -commerce integrations. 1960 CASE PARKWAY S TWINSBURG , OHIO 44087 Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete proj ect activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supp orted systems. In-Scope Software Moreland will provide troubleshooting and break -fix support for the in -scope software (“Software”) that includes the sites, portals, and site integration points listed below : • De
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1960 CASE PARKWAY S TWINSBURG , OHIO 44087 December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte , NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil : MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI” ) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long -standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to f ormalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high -quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third -party e -commerce integrations. 1960 CASE PARKWAY S TWINSBURG , OHIO 44087 Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete proj ect activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supp orted systems. In-Scope Software Moreland will provide troubleshooting and break -fix support for the in -scope software (“Software”) that includes the sites, portals, and site integration points listed below : • De
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December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
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December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
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1960 CASE PARKWAY S TWINSBURG , OHIO 44087 December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte , NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil : MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI” ) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long -standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to f ormalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high -quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third -party e -commerce integrations. 1960 CASE PARKWAY S TWINSBURG , OHIO 44087 Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete proj ect activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supp orted systems. In-Scope Software Moreland will provide troubleshooting and break -fix support for the in -scope software (“Software”) that includes the sites, portals, and site integration points listed below : • De
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December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
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December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
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1960 CASE PARKWAY S TWINSBURG , OHIO 44087 December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte , NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil : MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI” ) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long -standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to f ormalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high -quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third -party e -commerce integrations. 1960 CASE PARKWAY S TWINSBURG , OHIO 44087 Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete proj ect activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supp orted systems. In-Scope Software Moreland will provide troubleshooting and break -fix support for the in -scope software (“Software”) that includes the sites, portals, and site integration points listed below : • De
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1960 CASE PARKWAY S TWINSBURG , OHIO 44087 December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte , NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil : MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI” ) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long -standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to f ormalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high -quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third -party e -commerce integrations. 1960 CASE PARKWAY S TWINSBURG , OHIO 44087 Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete proj ect activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supp orted systems. In-Scope Software Moreland will provide troubleshooting and break -fix support for the in -scope software (“Software”) that includes the sites, portals, and site integration points listed below : • De
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1960 CASE PARKWAY S TWINSBURG , OHIO 44087 December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte , NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil : MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI” ) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long -standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to f ormalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high -quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third -party e -commerce integrations. 1960 CASE PARKWAY S TWINSBURG , OHIO 44087 Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete proj ect activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supp orted systems. In-Scope Software Moreland will provide troubleshooting and break -fix support for the in -scope software (“Software”) that includes the sites, portals, and site integration points listed below : • De
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December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
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1960 CASE PARKWAY S TWINSBURG , OHIO 44087 December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte , NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil : MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI” ) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long -standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to f ormalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high -quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third -party e -commerce integrations. 1960 CASE PARKWAY S TWINSBURG , OHIO 44087 Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete proj ect activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supp orted systems. In-Scope Software Moreland will provide troubleshooting and break -fix support for the in -scope software (“Software”) that includes the sites, portals, and site integration points listed below : • De
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1960 CASE PARKWAY S TWINSBURG , OHIO 44087 December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte , NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil : MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI” ) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long -standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to f ormalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high -quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third -party e -commerce integrations. 1960 CASE PARKWAY S TWINSBURG , OHIO 44087 Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete proj ect activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supp orted systems. In-Scope Software Moreland will provide troubleshooting and break -fix support for the in -scope software (“Software”) that includes the sites, portals, and site integration points listed below : • De
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December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
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1960 CASE PARKWAY S TWINSBURG , OHIO 44087 December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte , NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil : MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI” ) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long -standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to f ormalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high -quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third -party e -commerce integrations. 1960 CASE PARKWAY S TWINSBURG , OHIO 44087 Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete proj ect activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supp orted systems. In-Scope Software Moreland will provide troubleshooting and break -fix support for the in -scope software (“Software”) that includes the sites, portals, and site integration points listed below : • De
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December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
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1960 CASE PARKWAY S TWINSBURG , OHIO 44087 December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte , NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil : MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI” ) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long -standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to f ormalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high -quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third -party e -commerce integrations. 1960 CASE PARKWAY S TWINSBURG , OHIO 44087 Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete proj ect activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supp orted systems. In-Scope Software Moreland will provide troubleshooting and break -fix support for the in -scope software (“Software”) that includes the sites, portals, and site integration points listed below : • De
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1960 CASE PARKWAY S TWINSBURG , OHIO 44087 December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte , NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil : MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI” ) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long -standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to f ormalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high -quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third -party e -commerce integrations. 1960 CASE PARKWAY S TWINSBURG , OHIO 44087 Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete proj ect activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supp orted systems. In-Scope Software Moreland will provide troubleshooting and break -fix support for the in -scope software (“Software”) that includes the sites, portals, and site integration points listed below : • De
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December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
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1960 CASE PARKWAY S TWINSBURG , OHIO 44087 December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte , NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil : MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI” ) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long -standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to f ormalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high -quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third -party e -commerce integrations. 1960 CASE PARKWAY S TWINSBURG , OHIO 44087 Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete proj ect activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supp orted systems. In-Scope Software Moreland will provide troubleshooting and break -fix support for the in -scope software (“Software”) that includes the sites, portals, and site integration points listed below : • De
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1960 CASE PARKWAY S TWINSBURG , OHIO 44087 December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte , NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil : MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI” ) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long -standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to f ormalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high -quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third -party e -commerce integrations. 1960 CASE PARKWAY S TWINSBURG , OHIO 44087 Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete proj ect activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supp orted systems. In-Scope Software Moreland will provide troubleshooting and break -fix support for the in -scope software (“Software”) that includes the sites, portals, and site integration points listed below : • De
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1960 CASE PARKWAY S TWINSBURG , OHIO 44087 December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte , NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil : MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI” ) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long -standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to f ormalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high -quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third -party e -commerce integrations. 1960 CASE PARKWAY S TWINSBURG , OHIO 44087 Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete proj ect activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supp orted systems. In-Scope Software Moreland will provide troubleshooting and break -fix support for the in -scope software (“Software”) that includes the sites, portals, and site integration points listed below : • De
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December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
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December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
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1960 CASE PARKWAY S TWINSBURG , OHIO 44087 December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte , NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil : MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI” ) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long -standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to f ormalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high -quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third -party e -commerce integrations. 1960 CASE PARKWAY S TWINSBURG , OHIO 44087 Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete proj ect activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supp orted systems. In-Scope Software Moreland will provide troubleshooting and break -fix support for the in -scope software (“Software”) that includes the sites, portals, and site integration points listed below : • De
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1960 CASE PARKWAY S TWINSBURG , OHIO 44087 December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte , NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil : MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI” ) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long -standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to f ormalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high -quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third -party e -commerce integrations. 1960 CASE PARKWAY S TWINSBURG , OHIO 44087 Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete proj ect activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supp orted systems. In-Scope Software Moreland will provide troubleshooting and break -fix support for the in -scope software (“Software”) that includes the sites, portals, and site integration points listed below : • De
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1960 CASE PARKWAY S TWINSBURG , OHIO 44087 December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte , NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil : MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI” ) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long -standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to f ormalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high -quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third -party e -commerce integrations. 1960 CASE PARKWAY S TWINSBURG , OHIO 44087 Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete proj ect activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supp orted systems. In-Scope Software Moreland will provide troubleshooting and break -fix support for the in -scope software (“Software”) that includes the sites, portals, and site integration points listed below : • De
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1960 CASE PARKWAY S TWINSBURG , OHIO 44087 December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte , NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil : MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI” ) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long -standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to f ormalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high -quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third -party e -commerce integrations. 1960 CASE PARKWAY S TWINSBURG , OHIO 44087 Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete proj ect activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supp orted systems. In-Scope Software Moreland will provide troubleshooting and break -fix support for the in -scope software (“Software”) that includes the sites, portals, and site integration points listed below : • De
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December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
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1960 CASE PARKWAY S TWINSBURG , OHIO 44087 December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte , NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil : MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI” ) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long -standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to f ormalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high -quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third -party e -commerce integrations. 1960 CASE PARKWAY S TWINSBURG , OHIO 44087 Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete proj ect activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supp orted systems. In-Scope Software Moreland will provide troubleshooting and break -fix support for the in -scope software (“Software”) that includes the sites, portals, and site integration points listed below : • De
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December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
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1960 CASE PARKWAY S TWINSBURG , OHIO 44087 December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte , NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil : MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI” ) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long -standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to f ormalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high -quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third -party e -commerce integrations. 1960 CASE PARKWAY S TWINSBURG , OHIO 44087 Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete proj ect activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supp orted systems. In-Scope Software Moreland will provide troubleshooting and break -fix support for the in -scope software (“Software”) that includes the sites, portals, and site integration points listed below : • De
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December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
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1960 CASE PARKWAY S TWINSBURG , OHIO 44087 December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte , NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil : MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI” ) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long -standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to f ormalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high -quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third -party e -commerce integrations. 1960 CASE PARKWAY S TWINSBURG , OHIO 44087 Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete proj ect activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supp orted systems. In-Scope Software Moreland will provide troubleshooting and break -fix support for the in -scope software (“Software”) that includes the sites, portals, and site integration points listed below : • De
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1960 CASE PARKWAY S TWINSBURG , OHIO 44087 December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte , NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil : MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI” ) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long -standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to f ormalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high -quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third -party e -commerce integrations. 1960 CASE PARKWAY S TWINSBURG , OHIO 44087 Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete proj ect activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supp orted systems. In-Scope Software Moreland will provide troubleshooting and break -fix support for the in -scope software (“Software”) that includes the sites, portals, and site integration points listed below : • De
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December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
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December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
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1960 CASE PARKWAY S TWINSBURG , OHIO 44087 December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte , NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil : MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI” ) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long -standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to f ormalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high -quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third -party e -commerce integrations. 1960 CASE PARKWAY S TWINSBURG , OHIO 44087 Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete proj ect activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supp orted systems. In-Scope Software Moreland will provide troubleshooting and break -fix support for the in -scope software (“Software”) that includes the sites, portals, and site integration points listed below : • De
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1960 CASE PARKWAY S TWINSBURG , OHIO 44087 December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte , NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil : MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI” ) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long -standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to f ormalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high -quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third -party e -commerce integrations. 1960 CASE PARKWAY S TWINSBURG , OHIO 44087 Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete proj ect activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supp orted systems. In-Scope Software Moreland will provide troubleshooting and break -fix support for the in -scope software (“Software”) that includes the sites, portals, and site integration points listed below : • De
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1960 CASE PARKWAY S TWINSBURG , OHIO 44087 December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte , NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil : MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI” ) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long -standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to f ormalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high -quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third -party e -commerce integrations. 1960 CASE PARKWAY S TWINSBURG , OHIO 44087 Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete proj ect activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supp orted systems. In-Scope Software Moreland will provide troubleshooting and break -fix support for the in -scope software (“Software”) that includes the sites, portals, and site integration points listed below : • De
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1960 CASE PARKWAY S TWINSBURG , OHIO 44087 December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte , NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil : MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI” ) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long -standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to f ormalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high -quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third -party e -commerce integrations. 1960 CASE PARKWAY S TWINSBURG , OHIO 44087 Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete proj ect activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supp orted systems. In-Scope Software Moreland will provide troubleshooting and break -fix support for the in -scope software (“Software”) that includes the sites, portals, and site integration points listed below : • De
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December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
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December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
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December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
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1960 CASE PARKWAY S TWINSBURG , OHIO 44087 December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte , NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil : MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI” ) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long -standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to f ormalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high -quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third -party e -commerce integrations. 1960 CASE PARKWAY S TWINSBURG , OHIO 44087 Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete proj ect activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supp orted systems. In-Scope Software Moreland will provide troubleshooting and break -fix support for the in -scope software (“Software”) that includes the sites, portals, and site integration points listed below : • De
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1960 CASE PARKWAY S TWINSBURG , OHIO 44087 December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte , NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil : MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI” ) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long -standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to f ormalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high -quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third -party e -commerce integrations. 1960 CASE PARKWAY S TWINSBURG , OHIO 44087 Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete proj ect activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supp orted systems. In-Scope Software Moreland will provide troubleshooting and break -fix support for the in -scope software (“Software”) that includes the sites, portals, and site integration points listed below : • De
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December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
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December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
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December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
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December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
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1960 CASE PARKWAY S TWINSBURG , OHIO 44087 December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte , NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil : MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI” ) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long -standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to f ormalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high -quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third -party e -commerce integrations. 1960 CASE PARKWAY S TWINSBURG , OHIO 44087 Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete proj ect activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supp orted systems. In-Scope Software Moreland will provide troubleshooting and break -fix support for the in -scope software (“Software”) that includes the sites, portals, and site integration points listed below : • De
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1960 CASE PARKWAY S TWINSBURG , OHIO 44087 December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte , NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil : MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI” ) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long -standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to f ormalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high -quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third -party e -commerce integrations. 1960 CASE PARKWAY S TWINSBURG , OHIO 44087 Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete proj ect activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supp orted systems. In-Scope Software Moreland will provide troubleshooting and break -fix support for the in -scope software (“Software”) that includes the sites, portals, and site integration points listed below : • De
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1960 CASE PARKWAY S TWINSBURG , OHIO 44087 December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte , NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil : MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI” ) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long -standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to f ormalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high -quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third -party e -commerce integrations. 1960 CASE PARKWAY S TWINSBURG , OHIO 44087 Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete proj ect activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supp orted systems. In-Scope Software Moreland will provide troubleshooting and break -fix support for the in -scope software (“Software”) that includes the sites, portals, and site integration points listed below : • De
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1960 CASE PARKWAY S TWINSBURG , OHIO 44087 December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte , NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil : MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI” ) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long -standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to f ormalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high -quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third -party e -commerce integrations. 1960 CASE PARKWAY S TWINSBURG , OHIO 44087 Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete proj ect activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supp orted systems. In-Scope Software Moreland will provide troubleshooting and break -fix support for the in -scope software (“Software”) that includes the sites, portals, and site integration points listed below : • De
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December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
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December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
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1960 CASE PARKWAY S TWINSBURG , OHIO 44087 December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte , NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil : MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI” ) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long -standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to f ormalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high -quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third -party e -commerce integrations. 1960 CASE PARKWAY S TWINSBURG , OHIO 44087 Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete proj ect activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supp orted systems. In-Scope Software Moreland will provide troubleshooting and break -fix support for the in -scope software (“Software”) that includes the sites, portals, and site integration points listed below : • De
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1960 CASE PARKWAY S TWINSBURG , OHIO 44087 December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte , NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil : MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI” ) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long -standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to f ormalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high -quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third -party e -commerce integrations. 1960 CASE PARKWAY S TWINSBURG , OHIO 44087 Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete proj ect activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supp orted systems. In-Scope Software Moreland will provide troubleshooting and break -fix support for the in -scope software (“Software”) that includes the sites, portals, and site integration points listed below : • De
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December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
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1960 CASE PARKWAY S TWINSBURG , OHIO 44087 December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte , NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil : MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI” ) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long -standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to f ormalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high -quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third -party e -commerce integrations. 1960 CASE PARKWAY S TWINSBURG , OHIO 44087 Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete proj ect activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supp orted systems. In-Scope Software Moreland will provide troubleshooting and break -fix support for the in -scope software (“Software”) that includes the sites, portals, and site integration points listed below : • De
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1960 CASE PARKWAY S TWINSBURG , OHIO 44087 December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte , NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil : MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI” ) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long -standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to f ormalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high -quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third -party e -commerce integrations. 1960 CASE PARKWAY S TWINSBURG , OHIO 44087 Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete proj ect activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supp orted systems. In-Scope Software Moreland will provide troubleshooting and break -fix support for the in -scope software (“Software”) that includes the sites, portals, and site integration points listed below : • De
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December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
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1960 CASE PARKWAY S TWINSBURG , OHIO 44087 December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte , NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil : MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI” ) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long -standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to f ormalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high -quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third -party e -commerce integrations. 1960 CASE PARKWAY S TWINSBURG , OHIO 44087 Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete proj ect activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supp orted systems. In-Scope Software Moreland will provide troubleshooting and break -fix support for the in -scope software (“Software”) that includes the sites, portals, and site integration points listed below : • De
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1960 CASE PARKWAY S TWINSBURG , OHIO 44087 December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte , NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil : MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI” ) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long -standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to f ormalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high -quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third -party e -commerce integrations. 1960 CASE PARKWAY S TWINSBURG , OHIO 44087 Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete proj ect activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supp orted systems. In-Scope Software Moreland will provide troubleshooting and break -fix support for the in -scope software (“Software”) that includes the sites, portals, and site integration points listed below : • De
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1960 CASE PARKWAY S TWINSBURG , OHIO 44087 December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte , NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil : MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI” ) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long -standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to f ormalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high -quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third -party e -commerce integrations. 1960 CASE PARKWAY S TWINSBURG , OHIO 44087 Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete proj ect activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supp orted systems. In-Scope Software Moreland will provide troubleshooting and break -fix support for the in -scope software (“Software”) that includes the sites, portals, and site integration points listed below : • De
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1960 CASE PARKWAY S TWINSBURG , OHIO 44087 December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte , NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil : MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI” ) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long -standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to f ormalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high -quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third -party e -commerce integrations. 1960 CASE PARKWAY S TWINSBURG , OHIO 44087 Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete proj ect activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supp orted systems. In-Scope Software Moreland will provide troubleshooting and break -fix support for the in -scope software (“Software”) that includes the sites, portals, and site integration points listed below : • De
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December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
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December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
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December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
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December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
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1960 CASE PARKWAY S TWINSBURG , OHIO 44087 December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte , NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil : MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI” ) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long -standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to f ormalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high -quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third -party e -commerce integrations. 1960 CASE PARKWAY S TWINSBURG , OHIO 44087 Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete proj ect activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supp orted systems. In-Scope Software Moreland will provide troubleshooting and break -fix support for the in -scope software (“Software”) that includes the sites, portals, and site integration points listed below : • De
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December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
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December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
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December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
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1960 CASE PARKWAY S TWINSBURG , OHIO 44087 December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte , NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil : MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI” ) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long -standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to f ormalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high -quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third -party e -commerce integrations. 1960 CASE PARKWAY S TWINSBURG , OHIO 44087 Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete proj ect activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supp orted systems. In-Scope Software Moreland will provide troubleshooting and break -fix support for the in -scope software (“Software”) that includes the sites, portals, and site integration points listed below : • De
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December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
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December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
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1960 CASE PARKWAY S TWINSBURG , OHIO 44087 December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte , NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil : MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI” ) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long -standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to f ormalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high -quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third -party e -commerce integrations. 1960 CASE PARKWAY S TWINSBURG , OHIO 44087 Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete proj ect activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supp orted systems. In-Scope Software Moreland will provide troubleshooting and break -fix support for the in -scope software (“Software”) that includes the sites, portals, and site integration points listed below : • De
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1960 CASE PARKWAY S TWINSBURG , OHIO 44087 December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte , NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil : MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI” ) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long -standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to f ormalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high -quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third -party e -commerce integrations. 1960 CASE PARKWAY S TWINSBURG , OHIO 44087 Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete proj ect activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supp orted systems. In-Scope Software Moreland will provide troubleshooting and break -fix support for the in -scope software (“Software”) that includes the sites, portals, and site integration points listed below : • De
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1960 CASE PARKWAY S TWINSBURG , OHIO 44087 December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte , NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil : MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI” ) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long -standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to f ormalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high -quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third -party e -commerce integrations. 1960 CASE PARKWAY S TWINSBURG , OHIO 44087 Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete proj ect activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supp orted systems. In-Scope Software Moreland will provide troubleshooting and break -fix support for the in -scope software (“Software”) that includes the sites, portals, and site integration points listed below : • De
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1960 CASE PARKWAY S TWINSBURG , OHIO 44087 December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte , NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil : MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI” ) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long -standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to f ormalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high -quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third -party e -commerce integrations. 1960 CASE PARKWAY S TWINSBURG , OHIO 44087 Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete proj ect activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supp orted systems. In-Scope Software Moreland will provide troubleshooting and break -fix support for the in -scope software (“Software”) that includes the sites, portals, and site integration points listed below : • De
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December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
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December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
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1960 CASE PARKWAY S TWINSBURG , OHIO 44087 December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte , NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil : MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI” ) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long -standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to f ormalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high -quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third -party e -commerce integrations. 1960 CASE PARKWAY S TWINSBURG , OHIO 44087 Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete proj ect activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supp orted systems. In-Scope Software Moreland will provide troubleshooting and break -fix support for the in -scope software (“Software”) that includes the sites, portals, and site integration points listed below : • De
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December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
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1960 CASE PARKWAY S TWINSBURG , OHIO 44087 December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte , NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil : MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI” ) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long -standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to f ormalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high -quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third -party e -commerce integrations. 1960 CASE PARKWAY S TWINSBURG , OHIO 44087 Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete proj ect activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supp orted systems. In-Scope Software Moreland will provide troubleshooting and break -fix support for the in -scope software (“Software”) that includes the sites, portals, and site integration points listed below : • De
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1960 CASE PARKWAY S TWINSBURG , OHIO 44087 December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte , NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil : MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI” ) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long -standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to f ormalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high -quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third -party e -commerce integrations. 1960 CASE PARKWAY S TWINSBURG , OHIO 44087 Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete proj ect activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supp orted systems. In-Scope Software Moreland will provide troubleshooting and break -fix support for the in -scope software (“Software”) that includes the sites, portals, and site integration points listed below : • De
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1960 CASE PARKWAY S TWINSBURG , OHIO 44087 December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte , NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil : MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI” ) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long -standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to f ormalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high -quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third -party e -commerce integrations. 1960 CASE PARKWAY S TWINSBURG , OHIO 44087 Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete proj ect activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supp orted systems. In-Scope Software Moreland will provide troubleshooting and break -fix support for the in -scope software (“Software”) that includes the sites, portals, and site integration points listed below : • De
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December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
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December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
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December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
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December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
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December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
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December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
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December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
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1960 CASE PARKWAY S TWINSBURG , OHIO 44087 December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte , NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil : MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI” ) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long -standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to f ormalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high -quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third -party e -commerce integrations. 1960 CASE PARKWAY S TWINSBURG , OHIO 44087 Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete proj ect activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supp orted systems. In-Scope Software Moreland will provide troubleshooting and break -fix support for the in -scope software (“Software”) that includes the sites, portals, and site integration points listed below : • De
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1960 CASE PARKWAY S TWINSBURG , OHIO 44087 December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte , NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil : MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI” ) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long -standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to f ormalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high -quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third -party e -commerce integrations. 1960 CASE PARKWAY S TWINSBURG , OHIO 44087 Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete proj ect activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supp orted systems. In-Scope Software Moreland will provide troubleshooting and break -fix support for the in -scope software (“Software”) that includes the sites, portals, and site integration points listed below : • De
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1960 CASE PARKWAY S TWINSBURG , OHIO 44087 December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte , NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil : MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI” ) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long -standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to f ormalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high -quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third -party e -commerce integrations. 1960 CASE PARKWAY S TWINSBURG , OHIO 44087 Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete proj ect activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supp orted systems. In-Scope Software Moreland will provide troubleshooting and break -fix support for the in -scope software (“Software”) that includes the sites, portals, and site integration points listed below : • De
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December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
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1960 CASE PARKWAY S TWINSBURG , OHIO 44087 December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte , NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil : MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI” ) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long -standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to f ormalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high -quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third -party e -commerce integrations. 1960 CASE PARKWAY S TWINSBURG , OHIO 44087 Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete proj ect activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supp orted systems. In-Scope Software Moreland will provide troubleshooting and break -fix support for the in -scope software (“Software”) that includes the sites, portals, and site integration points listed below : • De
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December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
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1960 CASE PARKWAY S TWINSBURG , OHIO 44087 December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte , NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil : MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI” ) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long -standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to f ormalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high -quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third -party e -commerce integrations. 1960 CASE PARKWAY S TWINSBURG , OHIO 44087 Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete proj ect activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supp orted systems. In-Scope Software Moreland will provide troubleshooting and break -fix support for the in -scope software (“Software”) that includes the sites, portals, and site integration points listed below : • De
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December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
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1960 CASE PARKWAY S TWINSBURG , OHIO 44087 December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte , NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil : MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI” ) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long -standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to f ormalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high -quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third -party e -commerce integrations. 1960 CASE PARKWAY S TWINSBURG , OHIO 44087 Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete proj ect activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supp orted systems. In-Scope Software Moreland will provide troubleshooting and break -fix support for the in -scope software (“Software”) that includes the sites, portals, and site integration points listed below : • De
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December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
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December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
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December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
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December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
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December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
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December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
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December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
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1960 CASE PARKWAY S TWINSBURG , OHIO 44087 December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte , NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil : MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI” ) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long -standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to f ormalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high -quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third -party e -commerce integrations. 1960 CASE PARKWAY S TWINSBURG , OHIO 44087 Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete proj ect activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supp orted systems. In-Scope Software Moreland will provide troubleshooting and break -fix support for the in -scope software (“Software”) that includes the sites, portals, and site integration points listed below : • De
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1960 CASE PARKWAY S TWINSBURG , OHIO 44087 December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte , NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil : MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI” ) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long -standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to f ormalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high -quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third -party e -commerce integrations. 1960 CASE PARKWAY S TWINSBURG , OHIO 44087 Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete proj ect activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supp orted systems. In-Scope Software Moreland will provide troubleshooting and break -fix support for the in -scope software (“Software”) that includes the sites, portals, and site integration points listed below : • De
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December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
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December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
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December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
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1960 CASE PARKWAY S TWINSBURG , OHIO 44087 December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte , NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil : MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI” ) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long -standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to f ormalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high -quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third -party e -commerce integrations. 1960 CASE PARKWAY S TWINSBURG , OHIO 44087 Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete proj ect activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supp orted systems. In-Scope Software Moreland will provide troubleshooting and break -fix support for the in -scope software (“Software”) that includes the sites, portals, and site integration points listed below : • De
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December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
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1960 CASE PARKWAY S TWINSBURG , OHIO 44087 December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte , NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil : MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI” ) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long -standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to f ormalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high -quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third -party e -commerce integrations. 1960 CASE PARKWAY S TWINSBURG , OHIO 44087 Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete proj ect activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supp orted systems. In-Scope Software Moreland will provide troubleshooting and break -fix support for the in -scope software (“Software”) that includes the sites, portals, and site integration points listed below : • De
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December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
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1960 CASE PARKWAY S TWINSBURG , OHIO 44087 December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte , NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil : MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI” ) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long -standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to f ormalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high -quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third -party e -commerce integrations. 1960 CASE PARKWAY S TWINSBURG , OHIO 44087 Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete proj ect activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supp orted systems. In-Scope Software Moreland will provide troubleshooting and break -fix support for the in -scope software (“Software”) that includes the sites, portals, and site integration points listed below : • De
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1960 CASE PARKWAY S TWINSBURG , OHIO 44087 December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte , NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil : MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI” ) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long -standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to f ormalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high -quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third -party e -commerce integrations. 1960 CASE PARKWAY S TWINSBURG , OHIO 44087 Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete proj ect activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supp orted systems. In-Scope Software Moreland will provide troubleshooting and break -fix support for the in -scope software (“Software”) that includes the sites, portals, and site integration points listed below : • De
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December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
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1960 CASE PARKWAY S TWINSBURG , OHIO 44087 December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte , NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil : MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI” ) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long -standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to f ormalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high -quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third -party e -commerce integrations. 1960 CASE PARKWAY S TWINSBURG , OHIO 44087 Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete proj ect activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supp orted systems. In-Scope Software Moreland will provide troubleshooting and break -fix support for the in -scope software (“Software”) that includes the sites, portals, and site integration points listed below : • De
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December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
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1960 CASE PARKWAY S TWINSBURG , OHIO 44087 December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte , NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil : MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI” ) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long -standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to f ormalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high -quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third -party e -commerce integrations. 1960 CASE PARKWAY S TWINSBURG , OHIO 44087 Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete proj ect activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supp orted systems. In-Scope Software Moreland will provide troubleshooting and break -fix support for the in -scope software (“Software”) that includes the sites, portals, and site integration points listed below : • De
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December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
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December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
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December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
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December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
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1960 CASE PARKWAY S TWINSBURG , OHIO 44087 December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte , NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil : MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI” ) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long -standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to f ormalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high -quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third -party e -commerce integrations. 1960 CASE PARKWAY S TWINSBURG , OHIO 44087 Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete proj ect activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supp orted systems. In-Scope Software Moreland will provide troubleshooting and break -fix support for the in -scope software (“Software”) that includes the sites, portals, and site integration points listed below : • De
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1960 CASE PARKWAY S TWINSBURG , OHIO 44087 December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte , NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil : MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI” ) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long -standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to f ormalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high -quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third -party e -commerce integrations. 1960 CASE PARKWAY S TWINSBURG , OHIO 44087 Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete proj ect activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supp orted systems. In-Scope Software Moreland will provide troubleshooting and break -fix support for the in -scope software (“Software”) that includes the sites, portals, and site integration points listed below : • De
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December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
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1960 CASE PARKWAY S TWINSBURG , OHIO 44087 December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte , NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil : MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI” ) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long -standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to f ormalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high -quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third -party e -commerce integrations. 1960 CASE PARKWAY S TWINSBURG , OHIO 44087 Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete proj ect activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supp orted systems. In-Scope Software Moreland will provide troubleshooting and break -fix support for the in -scope software (“Software”) that includes the sites, portals, and site integration points listed below : • De
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1960 CASE PARKWAY S TWINSBURG , OHIO 44087 December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte , NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil : MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI” ) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long -standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to f ormalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high -quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third -party e -commerce integrations. 1960 CASE PARKWAY S TWINSBURG , OHIO 44087 Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete proj ect activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supp orted systems. In-Scope Software Moreland will provide troubleshooting and break -fix support for the in -scope software (“Software”) that includes the sites, portals, and site integration points listed below : • De
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1960 CASE PARKWAY S TWINSBURG , OHIO 44087 December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte , NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil : MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI” ) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long -standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to f ormalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high -quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third -party e -commerce integrations. 1960 CASE PARKWAY S TWINSBURG , OHIO 44087 Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete proj ect activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supp orted systems. In-Scope Software Moreland will provide troubleshooting and break -fix support for the in -scope software (“Software”) that includes the sites, portals, and site integration points listed below : • De
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December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
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1960 CASE PARKWAY S TWINSBURG , OHIO 44087 December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte , NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil : MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI” ) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long -standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to f ormalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high -quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third -party e -commerce integrations. 1960 CASE PARKWAY S TWINSBURG , OHIO 44087 Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete proj ect activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supp orted systems. In-Scope Software Moreland will provide troubleshooting and break -fix support for the in -scope software (“Software”) that includes the sites, portals, and site integration points listed below : • De
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December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
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1960 CASE PARKWAY S TWINSBURG , OHIO 44087 December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte , NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil : MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI” ) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long -standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to f ormalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high -quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third -party e -commerce integrations. 1960 CASE PARKWAY S TWINSBURG , OHIO 44087 Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete proj ect activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supp orted systems. In-Scope Software Moreland will provide troubleshooting and break -fix support for the in -scope software (“Software”) that includes the sites, portals, and site integration points listed below : • De
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1960 CASE PARKWAY S TWINSBURG , OHIO 44087 December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte , NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil : MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI” ) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long -standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to f ormalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high -quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third -party e -commerce integrations. 1960 CASE PARKWAY S TWINSBURG , OHIO 44087 Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete proj ect activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supp orted systems. In-Scope Software Moreland will provide troubleshooting and break -fix support for the in -scope software (“Software”) that includes the sites, portals, and site integration points listed below : • De
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December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
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December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
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1960 CASE PARKWAY S TWINSBURG , OHIO 44087 December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte , NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil : MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI” ) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long -standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to f ormalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high -quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third -party e -commerce integrations. 1960 CASE PARKWAY S TWINSBURG , OHIO 44087 Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete proj ect activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supp orted systems. In-Scope Software Moreland will provide troubleshooting and break -fix support for the in -scope software (“Software”) that includes the sites, portals, and site integration points listed below : • De
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1960 CASE PARKWAY S TWINSBURG , OHIO 44087 December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte , NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil : MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI” ) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long -standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to f ormalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high -quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third -party e -commerce integrations. 1960 CASE PARKWAY S TWINSBURG , OHIO 44087 Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete proj ect activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supp orted systems. In-Scope Software Moreland will provide troubleshooting and break -fix support for the in -scope software (“Software”) that includes the sites, portals, and site integration points listed below : • De
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December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
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1960 CASE PARKWAY S TWINSBURG , OHIO 44087 December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte , NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil : MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI” ) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long -standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to f ormalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high -quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third -party e -commerce integrations. 1960 CASE PARKWAY S TWINSBURG , OHIO 44087 Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete proj ect activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supp orted systems. In-Scope Software Moreland will provide troubleshooting and break -fix support for the in -scope software (“Software”) that includes the sites, portals, and site integration points listed below : • De
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2026-01-01
extracted_at
2026-04-14T02:08:13.846266+00:00
raw_text_preview
December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
file_created_at
2025-12-08T23:33:46+00:00
file_modified_at
2025-12-18T21:18:27+00:00
created_by
Jeff Kavlick
modified_by
Jeff Kavlick
_dlt_meta
moreland_contracts Zw3+Wjgx10qtkg Dealer and Consumer Web Portals Support 1.00 exact Active
Source Record bronze_moreland_contracts_ma_project_contracts
file_hash
e08c194f8e8603fa217d5b2cc9fb3ed5
file_name
TTI - Moreland Arrangement Letter - Dealer and Consumer Web Portals Support Rev 2026.docx
file_path
https://morelandpartners.sharepoint.com/sites/MorelandConnect-BusinessDevelopment/_layouts/15/Doc.aspx?sourcedoc=%7BB3DC7ADD-7863-40FD-95C3-4DA12FB8E085%7D&file=TTI%20-%20Moreland%20Arrangement%20Letter%20-%20Dealer%20and%20Consumer%20Web%20Portals%20Support%20Rev%202026.docx&action=default&mobileredirect=true
company
TTI Floor Care North America
project_name
Dealer and Consumer Web Portals Support
contact_person
Senthil Subramaniyam
contract_type
fixed_fee
hourly_rate
175.0
estimated_hours
total_fee_estimate
86400.0
brief_project_description
Ongoing application and system support services for Dealer and Consumer Web Portals.
start_date
2026-01-01
extracted_at
2026-04-09T14:01:55.078766+00:00
raw_text_preview
December 12, 2025 Senthil Subramaniyam VP IT TTI Floor Care North America 8405 IBM Dr. Charlotte, NC 28262 Re: Dealer and Consumer Web Portals Support Dear Senthil: MorelandConnect LLC (“Moreland”) is pleased to provide this Arrangement Letter ("Arrangement Letter") confirming our continuation of consulting services (the "Services") to assist Techtronic Industries North America, Inc. / TTI Floor Care North America (“TTI Floor Care” or “TTI”) with the support of their Dealer and Consumer Web Portals and Interfaces (the "Project"). Background MorelandConnect has greatly valued our long-standing relationship with TTI Floor Care. Over the past decade, our team has supported your systems with continuity, responsiveness, and deep familiarity with your environment. We appreciate the opportunity to formalize an updated support arrangement that reflects the current scope of services and market conditions while continuing to provide predictable, high-quality support. Since 2015, MorelandConnect has provided TTI Floor Care with ongoing technical support for the Dealer Portal, CRM interfaces, and related web services, including third-party e-commerce integrations. Project Description and Scope Moreland will provide technology services to TTI Floor Care and will work with the TTI Floor Care team members to complete project activities described below. MorelandConnect will provide ongoing application and system support services on a fixed monthly retainer basis. These services include priority access to our team, ongoing system oversight, issue resolution, and general advisory support related to the supported systems. In-Scope Software Moreland will provide troubleshooting and break-fix support for the in-scope software (“Software”) that includes the sites, portals, and site integration points listed below: Dealers.ttifloorcare.com Shopify and Amazon integration Shopping Cart to Oracle EBS (CDS) CRM User Interface to CDS TTI technical support/operations has responsibility
file_created_at
2025-12-08T23:33:46+00:00
file_modified_at
2025-12-18T21:18:27+00:00
created_by
Jeff Kavlick
modified_by
Jeff Kavlick
_dlt_meta