myhinkley-app

01KT6TFF6Z3V5W2M0GY50YSC2G

Blocked for myHinkley App Discovery

2026-06-05 13:00:00+00:00

181

181

https://app.fireflies.ai/view/01KT6TFF6Z3V5W2M0GY50YSC2G

https://teams.microsoft.com/l/meetup-join/19:meeting_NzIxOTYzY2MtYjYwYi00N2NiLTljYmItMjc5MzgyY2Q5YzAy@thread.v2/0?context={"Tid":"06709795-d1e6-4a04-9a17-a24680ec0844","Oid":"ec33a36f-ac06-4651-aad4-8f4b66eb4aa1"}

During the meeting, the team addressed the app's usage by sales reps managing 1,500 showroom locations, emphasizing its role in presentations, inventory checks, and training sessions. The reps, covering diverse territories, primarily use the app daily, benefiting from features like barcode scanning and promotional support, though they face UX challenges, particularly with navigation and scanning workflows. The discussion also highlighted the complex pricing structure requiring backend synchronization, with tiers offering discounts from 25% to 42.5% off MSRP. A design sprint was proposed to enhance the app, integrating user feedback for modern features and improved functionality, while addressing current limitations in reporting and promotional management.

"\\n**Caden Kacmarynski**\\nPrepare internal visualization and voice demos for the next \\u201cDream\\u201d phase meeting to support ideation and design sprint progress (27:12)\\nCoordinate follow-up on sharing AWS database structure, read-only access, and available codebases with the client to facilitate technical understanding and development (01:33:57)\\nCollaborate with Gordon Borojevic and Corey Baer to set up app access credentials for the Moreland team to enable testing and development work (46:47)\\nInvestigate enhancements to the flexible promo pricing architecture to reduce developer bottlenecks and improve pricing management (02:44:58)\\nLook into app usage tracking and reporting metrics to analyze user adoption and engagement for informed decision-making (02:43:13)\\n\\n**Chris Karltorp**\\nAssist with app UI/UX improvements including making order creation more intuitive and enhancing scanning feedback to reduce user errors (01:42:15)\\nResearch options for improved onboarding flows and app auto-update mechanisms via app store or over-the-air updates to enhance user experience (18:38)\\nReview possible integration of voice and chat features with the app for future development to enhance user interaction (01:06:05)\\n\\n**Corey Baer**\\nContinue scanner configuration support and refine best practices for iOS mode scanner use at shows to improve reliability and user experience (16:06)\\nMonitor and assist with app download and version management issues at major market events to ensure smooth operation (13:08)\\nImprove ordering assistance for reps including scanner integration and duplicate scan alerts to reduce errors and improve efficiency (01:45:04)\\nShare sample smart lists and competitor product data collected with Moreland to support system improvements and competitive analysis (02:39:08)\\n\\n**Gordon Borojevic**\\nMaintain and manage app promo codes and discount policies on backend including exceptional manual overrides to ensure pricing accuracy (02:46:43)\\nProvide codebase access and coordinate technical questions from Moreland with contracted developer Joe Parks to facilitate development and troubleshooting (01:31:04)\\nShare sample admin order views and promo application examples with Moreland to facilitate workflow improvements and UI enhancements (02:52:45)\\nInitiate improvements to inventory re-calculation performance during scans to reduce app slowdowns and improve user experience (02:25:37)\\nSupport creation of clear UI for order item discount split visibility and improved scanning workflow to enhance transparency and usability (01:45:04)\\n\\n**Mindy**\\nProvide clarification on customer and rep nomenclature and hierarchy within the ecosystem to the Moreland team to ensure shared understanding (36:35)\\nAssist in defining training process standards and PK session qualities for reps to support consistent outreach and product knowledge delivery (01:04:42)\\nContribute to identifying roles and access levels tied to order creation and app usage policies to clarify permissions and workflows (01:07:36)\\n\\n**Mark Murphy**\\nAssist in defining design language and component library for potential UI modernization to support consistent and scalable app design (02:40:59)\\nSupport exploration of app ecosystem integration opportunities and multi-app harmonization plans to improve user experience and operational efficiency (01:53:50)\\n\\n**Innovation Center Team**\\nCoordinate user role access expansions and provide Moreland with secured app testing credentials to enable comprehensive testing and development (46:47)\\nPrepare video demonstration of data flow from AWS backend to app and vice versa for Moreland to enhance technical understanding (28:22)\\nWork on report generation improvements to support seamless operations during high-volume market events and improve report delivery speed and usability (02:57:23)\\n"

[{"index": 0, "text": "Customers like PK's on new product because it has all new product there.", "raw_text": "Customers like PK's on new product because it has all new product there.", "start_time": 622.32, "end_time": 625.88, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1, "text": "So they can scroll through everything on there.", "raw_text": "So they can scroll through everything on there.", "start_time": 625.88, "end_time": 628, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2, "text": "There are limitations to it.", "raw_text": "There are limitations to it.", "start_time": 628.4, "end_time": 630.04, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 3, "text": "I know we had talked about for the presentation they'd like to be able to do like their favorites and things like that to be able to help the customers and steer them towards certain things.", "raw_text": "I know we had talked about for the presentation they'd like to be able to do like their favorites and things like that to be able to help the customers and steer them towards certain things.", "start_time": 630.04, "end_time": 640.82, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 4, "text": "What we're doing or if we have a special or something like that as we could do during the time frame or like outdoor lights now fans now summertime or something like that.", "raw_text": "What we're doing or if we have a special or something like that as we could do during the time frame or like outdoor lights now fans now summertime or something like that.", "start_time": 640.82, "end_time": 651.18, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 5, "text": "Little specials that we have.", "raw_text": "Little specials that we have.", "start_time": 651.42, "end_time": 653.18, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 6, "text": "We really only use it the majority of time.", "raw_text": "We really only use it the majority of time.", "start_time": 653.26, "end_time": 655.58, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 7, "text": "And for the big orders in January and then June.", "raw_text": "And for the big orders in January and then June.", "start_time": 655.58, "end_time": 659.58, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 8, "text": "But January is our big orders.", "raw_text": "But January is our big orders.", "start_time": 659.98, "end_time": 661.66, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 9, "text": "We probably put.", "raw_text": "We probably put.", "start_time": 661.66, "end_time": 663.1, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 10, "text": "I don't know how many orders do you think we do in January during that week?", "raw_text": "I don't know how many orders do you think we do in January during that week?", "start_time": 664.15, "end_time": 667.75, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 11, "text": "150.", "raw_text": "150.", "start_time": 667.83, "end_time": 668.71, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 12, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 669.83, "end_time": 670.31, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 13, "text": "Of multiple customers.", "raw_text": "Of multiple customers.", "start_time": 670.31, "end_time": 671.63, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 14, "text": "So all the customers are listed.", "raw_text": "So all the customers are listed.", "start_time": 671.63, "end_time": 673.11, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 15, "text": "All the locations are listed.", "raw_text": "All the locations are listed.", "start_time": 673.11, "end_time": 674.79, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 16, "text": "It's by different reps. Because we can have one customer that has different locations that have multiple reps that might do it.", "raw_text": "It's by different reps. Because we can have one customer that has different locations that have multiple reps that might do it.", "start_time": 675.11, "end_time": 681.31, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 17, "text": "So those reps only see your sections of customers.", "raw_text": "So those reps only see your sections of customers.", "start_time": 681.31, "end_time": 684.15, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 18, "text": "And then they have a history of all the orders that they've placed through the iPad.", "raw_text": "And then they have a history of all the orders that they've placed through the iPad.", "start_time": 684.55, "end_time": 688.31, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 19, "text": "For all the displays that they can go back and look at PDF.", "raw_text": "For all the displays that they can go back and look at PDF.", "start_time": 688.31, "end_time": 692.11, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 20, "text": "The customer email them and say stuff on there.", "raw_text": "The customer email them and say stuff on there.", "start_time": 692.11, "end_time": 694.93, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 21, "text": "But they use it day to day for stock status inventory.", "raw_text": "But they use it day to day for stock status inventory.", "start_time": 695.33, "end_time": 699.89, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 22, "text": "It shows them real quick little snippet and they can get like their PDFs and stuff off of it.", "raw_text": "It shows them real quick little snippet and they can get like their PDFs and stuff off of it.", "start_time": 699.89, "end_time": 705.33, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 23, "text": "Spec sheets to the customers right away.", "raw_text": "Spec sheets to the customers right away.", "start_time": 706.13, "end_time": 709.25, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 24, "text": "Now they get like we have a show in two weeks in Dallas and we have a new product in June.", "raw_text": "Now they get like we have a show in two weeks in Dallas and we have a new product in June.", "start_time": 713.33, "end_time": 720.05, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 25, "text": "So we just launched it now June 1st to them.", "raw_text": "So we just launched it now June 1st to them.", "start_time": 720.45, "end_time": 723.21, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 26, "text": "So they have all the new product that they haven't seen yet because it's not.", "raw_text": "So they have all the new product that they haven't seen yet because it's not.", "start_time": 723.21, "end_time": 727.19, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 27, "text": "The catalog's not released.", "raw_text": "The catalog's not released.", "start_time": 727.19, "end_time": 728.47, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 28, "text": "Nuts and stuff.", "raw_text": "Nuts and stuff.", "start_time": 728.47, "end_time": 729.11, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 29, "text": "This is kind of their first to get used to it before we have our webinar.", "raw_text": "This is kind of their first to get used to it before we have our webinar.", "start_time": 729.11, "end_time": 732.83, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 30, "text": "We'll show them before we go live with it at the show at the end of June.", "raw_text": "We'll show them before we go live with it at the show at the end of June.", "start_time": 732.83, "end_time": 737.55, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 31, "text": "So it's kind of a precursor so that they can get a heads up on what's coming out, which they love very much for them to be able to see it because they're already starting to sell some of that stuff.", "raw_text": "So it's kind of a precursor so that they can get a heads up on what's coming out, which they love very much for them to be able to see it because they're already starting to sell some of that stuff.", "start_time": 737.63, "end_time": 747.91, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 32, "text": "Because they can see that whatever he said or when the day is coming into that very used at the moment.", "raw_text": "Because they can see that whatever he said or when the day is coming into that very used at the moment.", "start_time": 747.91, "end_time": 754.92, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 33, "text": "So you guys put the promos and stuff?", "raw_text": "So you guys put the promos and stuff?", "start_time": 759.64, "end_time": 761.8, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 34, "text": "Yeah, put everything in because I'm going to send it out to the reps hopefully today.", "raw_text": "Yeah, put everything in because I'm going to send it out to the reps hopefully today.", "start_time": 761.96, "end_time": 767, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 35, "text": "Great.", "raw_text": "Great.", "start_time": 767.48, "end_time": 767.88, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 36, "text": "And then Gordon will do if there's versions to the updates and stuff that, you know, I.", "raw_text": "And then Gordon will do if there's versions to the updates and stuff that, you know, I.", "start_time": 769.24, "end_time": 773.44, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 37, "text": "When I send out the email to the Reps I tell them to make sure they have version 9.5 or whatever.", "raw_text": "When I send out the email to the Reps I tell them to make sure they have version 9.5 or whatever.", "start_time": 773.44, "end_time": 778.89, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 38, "text": "Do we still have delete?", "raw_text": "Do we still have delete?", "start_time": 778.89, "end_time": 780.69, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 39, "text": "And then sometimes we have to do something major that he's done.", "raw_text": "And then sometimes we have to do something major that he's done.", "start_time": 780.69, "end_time": 784.21, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 40, "text": "But we don't do that all the time where they actually have to delete it and reinstall it.", "raw_text": "But we don't do that all the time where they actually have to delete it and reinstall it.", "start_time": 784.21, "end_time": 788.77, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 41, "text": "If they can just refresh it and it updates information enhanced.", "raw_text": "If they can just refresh it and it updates information enhanced.", "start_time": 788.93, "end_time": 792.21, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 42, "text": "But if he's done some kind of bug changes or something along the way, then we have to have him deleted and start it.", "raw_text": "But if he's done some kind of bug changes or something along the way, then we have to have him deleted and start it.", "start_time": 792.21, "end_time": 798.01, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 43, "text": "But I don't think we've done that.", "raw_text": "But I don't think we've done that.", "start_time": 798.01, "end_time": 799.73, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 44, "text": "They probably were a year that they've had to because originally we were having to delete the app quite often and then they had to upload it and then they will go to the show and they were not prepared so they had to download and it was taking a long time to download during the show.", "raw_text": "They probably were a year that they've had to because originally we were having to delete the app quite often and then they had to upload it and then they will go to the show and they were not prepared so they had to download and it was taking a long time to download during the show.", "start_time": 800.37, "end_time": 818.35, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 45, "text": "Corey, do you still have any issues with them not having the correct version when before the show?", "raw_text": "Corey, do you still have any issues with them not having the correct version when before the show?", "start_time": 818.59, "end_time": 824.99, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 46, "text": "Every once in a while.", "raw_text": "Every once in a while.", "start_time": 825.23, "end_time": 825.99, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 47, "text": "We also like if there's some error sometimes a cold catalog doesn't come through for some reason.", "raw_text": "We also like if there's some error sometimes a cold catalog doesn't come through for some reason.", "start_time": 825.99, "end_time": 831.55, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 48, "text": "Like when they downloaded it they didn't have to see the WI fi connection or something and they don't know but I think they have it and they don't and then upload a new products just be blank.", "raw_text": "Like when they downloaded it they didn't have to see the WI fi connection or something and they don't know but I think they have it and they don't and then upload a new products just be blank.", "start_time": 831.55, "end_time": 840.83, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 49, "text": "Right.", "raw_text": "Right.", "start_time": 840.83, "end_time": 841.15, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 50, "text": "So they'll have the old stuff, nothing new.", "raw_text": "So they'll have the old stuff, nothing new.", "start_time": 841.15, "end_time": 842.79, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 51, "text": "So we just have them on installed, reinstalled.", "raw_text": "So we just have them on installed, reinstalled.", "start_time": 843.27, "end_time": 845.47, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 52, "text": "And I'd say the last year, year and a half it's only taken like 10 to 12 minutes to like fully get like the app and the catalog and everything to be able to log in.", "raw_text": "And I'd say the last year, year and a half it's only taken like 10 to 12 minutes to like fully get like the app and the catalog and everything to be able to log in.", "start_time": 845.47, "end_time": 857.67, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 53, "text": "So that's good.", "raw_text": "So that's good.", "start_time": 857.67, "end_time": 858.79, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 54, "text": "It used to be an hour.", "raw_text": "It used to be an hour.", "start_time": 858.87, "end_time": 859.83, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 55, "text": "Yeah, it used to be a long time.", "raw_text": "Yeah, it used to be a long time.", "start_time": 860.15, "end_time": 861.91, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 56, "text": "And Netsuite definitely was a problem doing the show.", "raw_text": "And Netsuite definitely was a problem doing the show.", "start_time": 861.99, "end_time": 865.35, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 57, "text": "The WI fi would stay slow way, you know.", "raw_text": "The WI fi would stay slow way, you know.", "start_time": 865.59, "end_time": 868.51, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 58, "text": "Well, it was actually we we moved to Amazon's S3 order, not S3 like Amazon's very proud of us.", "raw_text": "Well, it was actually we we moved to Amazon's S3 order, not S3 like Amazon's very proud of us.", "start_time": 868.51, "end_time": 879.87, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 59, "text": "It grows as the demand grows.", "raw_text": "It grows as the demand grows.", "start_time": 880.51, "end_time": 882.79, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 60, "text": "So it's performing just we with Joe Parks.", "raw_text": "So it's performing just we with Joe Parks.", "start_time": 882.79, "end_time": 888.99, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 61, "text": "He rewrote the app and increase that aspect of it.", "raw_text": "He rewrote the app and increase that aspect of it.", "start_time": 888.99, "end_time": 892.99, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 62, "text": "So the performance bellow was just improved.", "raw_text": "So the performance bellow was just improved.", "start_time": 893.45, "end_time": 895.77, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 63, "text": "Not with that important.", "raw_text": "Not with that important.", "start_time": 896.33, "end_time": 898.73, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 64, "text": "I think at one time we were talking to send a message about the forge and I know this was when Bill was working on it prior to the show to kind of broadcast.", "raw_text": "I think at one time we were talking to send a message about the forge and I know this was when Bill was working on it prior to the show to kind of broadcast.", "start_time": 898.89, "end_time": 911.45, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 65, "text": "Are we still doing that to say make sure?", "raw_text": "Are we still doing that to say make sure?", "start_time": 911.61, "end_time": 913.85, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 66, "text": "Oh yeah.", "raw_text": "Oh yeah.", "start_time": 914.09, "end_time": 914.61, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 67, "text": "Like when I send them out the whole time it's the origin to double check the Forager always.", "raw_text": "Like when I send them out the whole time it's the origin to double check the Forager always.", "start_time": 914.61, "end_time": 920.01, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 68, "text": "Yeah, yeah.", "raw_text": "Yeah, yeah.", "start_time": 920.36, "end_time": 921.04, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 69, "text": "I mean the downside is that it's not app store so it does requires you to Sometimes delete because you get to pull that line.", "raw_text": "I mean the downside is that it's not app store so it does requires you to Sometimes delete because you get to pull that line.", "start_time": 921.04, "end_time": 935.36, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 70, "text": "Actually.", "raw_text": "Actually.", "start_time": 935.36, "end_time": 935.72, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 71, "text": "Do you need a scanner?", "raw_text": "Do you need a scanner?", "start_time": 936.6, "end_time": 937.68, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 72, "text": "Do you have one?", "raw_text": "Do you have one?", "start_time": 937.68, "end_time": 938.2, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 73, "text": "I have.", "raw_text": "I have.", "start_time": 938.2, "end_time": 938.6, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 74, "text": "Okay.", "raw_text": "Okay.", "start_time": 938.6, "end_time": 939.08, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 75, "text": "So that was one of the things monitoring we had when we first started and I think it's calmed down a little bit was the reps would have office people come with like old iPads.", "raw_text": "So that was one of the things monitoring we had when we first started and I think it's calmed down a little bit was the reps would have office people come with like old iPads.", "start_time": 940.2, "end_time": 949.16, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 76, "text": "They give.", "raw_text": "They give.", "start_time": 949.5, "end_time": 949.78, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 77, "text": "They wouldn't give them new stuff and it wouldn't download.", "raw_text": "They wouldn't give them new stuff and it wouldn't download.", "start_time": 949.78, "end_time": 952.42, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 78, "text": "They were like the old version.", "raw_text": "They were like the old version.", "start_time": 952.42, "end_time": 954.38, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 79, "text": "I don't think we've had that last time.", "raw_text": "I don't think we've had that last time.", "start_time": 954.38, "end_time": 956.54, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 80, "text": "Maybe some of them, they updated their stuff but Canadian wraps.", "raw_text": "Maybe some of them, they updated their stuff but Canadian wraps.", "start_time": 956.54, "end_time": 960.94, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 81, "text": "But it was only because the storage was full, not because of the age of the iPad.", "raw_text": "But it was only because the storage was full, not because of the age of the iPad.", "start_time": 960.94, "end_time": 964.7, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 82, "text": "They naturally don't realize it until they have a customer there to place an order with.", "raw_text": "They naturally don't realize it until they have a customer there to place an order with.", "start_time": 966.22, "end_time": 970.58, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 83, "text": "And then they're panicking right now.", "raw_text": "And then they're panicking right now.", "start_time": 970.58, "end_time": 973.54, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 84, "text": "So we have our.", "raw_text": "So we have our.", "start_time": 973.54, "end_time": 974.14, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 85, "text": "We let them use ours, you know, because we can see everything on ours.", "raw_text": "We let them use ours, you know, because we can see everything on ours.", "start_time": 974.14, "end_time": 977.59, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 86, "text": "So they can.", "raw_text": "So they can.", "start_time": 977.59, "end_time": 978.23, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 87, "text": "Anybody can use ours at a time when they're there.", "raw_text": "Anybody can use ours at a time when they're there.", "start_time": 978.23, "end_time": 980.47, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 88, "text": "And then we do the scanning.", "raw_text": "And then we do the scanning.", "start_time": 981.03, "end_time": 982.47, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 89, "text": "So make sure that everything has barcodes in Dallas.", "raw_text": "So make sure that everything has barcodes in Dallas.", "start_time": 982.55, "end_time": 985.67, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 90, "text": "All of our fixtures have hang tags that have bar codes that they can scan off of those.", "raw_text": "All of our fixtures have hang tags that have bar codes that they can scan off of those.", "start_time": 985.91, "end_time": 990.71, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 91, "text": "And then system knows from the programming that we do on the admin originally with the promo that we put on there, it knows which items are considered new, which items are considered purpose, if it was previously purchased or not.", "raw_text": "And then system knows from the programming that we do on the admin originally with the promo that we put on there, it knows which items are considered new, which items are considered purpose, if it was previously purchased or not.", "start_time": 990.71, "end_time": 1004.97, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 92, "text": "They cannot change anything.", "raw_text": "They cannot change anything.", "start_time": 1006.81, "end_time": 1008.73, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 93, "text": "It's the promo that we put in is what they use.", "raw_text": "It's the promo that we put in is what they use.", "start_time": 1008.81, "end_time": 1012.57, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 94, "text": "And then they send it to us and then we can manipulate it.", "raw_text": "And then they send it to us and then we can manipulate it.", "start_time": 1012.89, "end_time": 1015.37, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 95, "text": "If they have exceptions, which they have all the time exceptions and stuff.", "raw_text": "If they have exceptions, which they have all the time exceptions and stuff.", "start_time": 1015.37, "end_time": 1019.77, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 96, "text": "But it works for us that way that they just can't.", "raw_text": "But it works for us that way that they just can't.", "start_time": 1020.57, "end_time": 1023.05, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 97, "text": "We don't really want them to be able to update anything because they get the whole farm away before we'd be able to know it.", "raw_text": "We don't really want them to be able to update anything because they get the whole farm away before we'd be able to know it.", "start_time": 1023.05, "end_time": 1029.25, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 98, "text": "So want to make sure there's a structure on your still for them that they're safe on that one challenge that we had at the beginning that is important to know.", "raw_text": "So want to make sure there's a structure on your still for them that they're safe on that one challenge that we had at the beginning that is important to know.", "start_time": 1029.25, "end_time": 1038.16, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 99, "text": "As they scan 3, 4 fixture the quantity 1, 2, 3, 4.", "raw_text": "As they scan 3, 4 fixture the quantity 1, 2, 3, 4.", "start_time": 1039.12, "end_time": 1043.92, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 100, "text": "If it's a promo and said the first one is 50% the other ones are full price.", "raw_text": "If it's a promo and said the first one is 50% the other ones are full price.", "start_time": 1044.16, "end_time": 1049.6, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 101, "text": "Let's say it's important the app to split it.", "raw_text": "Let's say it's important the app to split it.", "start_time": 1049.6, "end_time": 1052.84, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 102, "text": "So on a way like 13, 14 years ago we had a.", "raw_text": "So on a way like 13, 14 years ago we had a.", "start_time": 1052.84, "end_time": 1057.61, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 103, "text": "That was tricky to do.", "raw_text": "That was tricky to do.", "start_time": 1057.61, "end_time": 1060.89, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 104, "text": "They managed to do it.", "raw_text": "They managed to do it.", "start_time": 1061.29, "end_time": 1062.57, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 105, "text": "But that's very important.", "raw_text": "But that's very important.", "start_time": 1062.57, "end_time": 1063.69, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 106, "text": "So if I scale quantity of 5 on an order acknowledgement and again the first one because this is the problem.", "raw_text": "So if I scale quantity of 5 on an order acknowledgement and again the first one because this is the problem.", "start_time": 1064.17, "end_time": 1071.77, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 107, "text": "Let's say it's 50%.", "raw_text": "Let's say it's 50%.", "start_time": 1071.85, "end_time": 1073.29, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 108, "text": "The other four it's on a separate line number as normal price.", "raw_text": "The other four it's on a separate line number as normal price.", "start_time": 1073.61, "end_time": 1078.41, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 109, "text": "Just an example.", "raw_text": "Just an example.", "start_time": 1078.73, "end_time": 1079.69, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 110, "text": "So that was right.", "raw_text": "So that was right.", "start_time": 1079.69, "end_time": 1081.62, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 111, "text": "And then we have send it to us.", "raw_text": "And then we have send it to us.", "start_time": 1081.62, "end_time": 1083.34, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 112, "text": "And then they'll come back and say I don't want this one.", "raw_text": "And then they'll come back and say I don't want this one.", "start_time": 1083.34, "end_time": 1085.94, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 113, "text": "Delete this, delete this, delete this and add this, add this.", "raw_text": "Delete this, delete this, delete this and add this, add this.", "start_time": 1086.1, "end_time": 1089.06, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 114, "text": "And then I can reprocess the promo and it looks like everything brand new again to them to go.", "raw_text": "And then I can reprocess the promo and it looks like everything brand new again to them to go.", "start_time": 1089.06, "end_time": 1094.26, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 115, "text": "So we can.", "raw_text": "So we can.", "start_time": 1094.34, "end_time": 1095.06, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 116, "text": "We can still delete it off and then it will know that it might not be the 50%.", "raw_text": "We can still delete it off and then it will know that it might not be the 50%.", "start_time": 1095.54, "end_time": 1099.94, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 117, "text": "Maybe now they're at a 40% or something.", "raw_text": "Maybe now they're at a 40% or something.", "start_time": 1099.94, "end_time": 1102.1, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 118, "text": "If they loaded the deal and it will work right back to them.", "raw_text": "If they loaded the deal and it will work right back to them.", "start_time": 1102.1, "end_time": 1105.38, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 119, "text": "And the rep can just hit refresh on their iPad and then they see everything that would be done on the admin side immediately on their.", "raw_text": "And the rep can just hit refresh on their iPad and then they see everything that would be done on the admin side immediately on their.", "start_time": 1105.46, "end_time": 1113.41, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 120, "text": "As long as like a recalculate.", "raw_text": "As long as like a recalculate.", "start_time": 1113.41, "end_time": 1115.45, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 121, "text": "So basically you delete some items and now you're not needing the promotion.", "raw_text": "So basically you delete some items and now you're not needing the promotion.", "start_time": 1115.45, "end_time": 1119.53, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 122, "text": "It recalculates obviously and readjust the promotion.", "raw_text": "It recalculates obviously and readjust the promotion.", "start_time": 1119.85, "end_time": 1124.09, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 123, "text": "And then sometimes they're real close.", "raw_text": "And then sometimes they're real close.", "start_time": 1124.09, "end_time": 1125.69, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 124, "text": "So then they'll be like oh, let me add this.", "raw_text": "So then they'll be like oh, let me add this.", "start_time": 1126.17, "end_time": 1128.01, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 125, "text": "So then again then you have to reprocess it again because then they'll go up to the highest level which they want to do.", "raw_text": "So then again then you have to reprocess it again because then they'll go up to the highest level which they want to do.", "start_time": 1128.01, "end_time": 1132.77, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 126, "text": "Because they get better terms.", "raw_text": "Because they get better terms.", "start_time": 1132.77, "end_time": 1134.41, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 127, "text": "They do terms also by dollar amount.", "raw_text": "They do terms also by dollar amount.", "start_time": 1134.41, "end_time": 1136.73, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 128, "text": "So if it's like $5,000, they might get 30, 60 and 10,000.", "raw_text": "So if it's like $5,000, they might get 30, 60 and 10,000.", "start_time": 1136.73, "end_time": 1140.87, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 129, "text": "They might get 30, 60, 90, 120.", "raw_text": "They might get 30, 60, 90, 120.", "start_time": 1140.87, "end_time": 1142.87, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 130, "text": "Whatever our parameters are.", "raw_text": "Whatever our parameters are.", "start_time": 1142.87, "end_time": 1145.15, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 131, "text": "That also goes.", "raw_text": "That also goes.", "start_time": 1145.39, "end_time": 1146.75, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 132, "text": "And if they delete stuff, it'll take away those terms too.", "raw_text": "And if they delete stuff, it'll take away those terms too.", "start_time": 1146.75, "end_time": 1149.39, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 133, "text": "When we reprocess it for.", "raw_text": "When we reprocess it for.", "start_time": 1149.39, "end_time": 1150.91, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 134, "text": "Do we need to report this?", "raw_text": "Do we need to report this?", "start_time": 1151.15, "end_time": 1152.91, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 135, "text": "I think it's our fireplace should pick up this meeting.", "raw_text": "I think it's our fireplace should pick up this meeting.", "start_time": 1153.79, "end_time": 1159.71, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 136, "text": "Right.", "raw_text": "Right.", "start_time": 1159.71, "end_time": 1159.99, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 137, "text": "Is it my phone?", "raw_text": "Is it my phone?", "start_time": 1159.99, "end_time": 1160.91, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 138, "text": "Yeah, I think I'm good.", "raw_text": "Yeah, I think I'm good.", "start_time": 1161.79, "end_time": 1162.91, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 139, "text": "Okay.", "raw_text": "Okay.", "start_time": 1163.19, "end_time": 1163.51, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 140, "text": "Is it recording?", "raw_text": "Is it recording?", "start_time": 1163.51, "end_time": 1164.63, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 141, "text": "Oh, maybe for video.", "raw_text": "Oh, maybe for video.", "start_time": 1165.67, "end_time": 1167.27, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 142, "text": "Let's start one of the.", "raw_text": "Let's start one of the.", "start_time": 1168.55, "end_time": 1170.19, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 143, "text": "Just let's talk a little.", "raw_text": "Just let's talk a little.", "start_time": 1170.19, "end_time": 1172.19, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 144, "text": "Corey, you are in the meeting.", "raw_text": "Corey, you are in the meeting.", "start_time": 1172.19, "end_time": 1173.43, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 145, "text": "Just go ahead and work.", "raw_text": "Just go ahead and work.", "start_time": 1173.43, "end_time": 1175.03, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 146, "text": "One of the things that we do also in Dallas and Pipeline is we do inventory through the iPad for all of our inventory that we have there and then for.", "raw_text": "One of the things that we do also in Dallas and Pipeline is we do inventory through the iPad for all of our inventory that we have there and then for.", "start_time": 1178.71, "end_time": 1189.52, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 147, "text": "For each shower.", "raw_text": "For each shower.", "start_time": 1189.59, "end_time": 1190.35, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 148, "text": "Because that's Hinckley product that we have and it's the only way we know what we have there.", "raw_text": "Because that's Hinckley product that we have and it's the only way we know what we have there.", "start_time": 1190.35, "end_time": 1194.87, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 149, "text": "Because then they go have to take hold stuff out and put new stuff in every show before we do the show.", "raw_text": "Because then they go have to take hold stuff out and put new stuff in every show before we do the show.", "start_time": 1194.87, "end_time": 1201.03, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 150, "text": "So at the end of the show I go around and tag scan every single item.", "raw_text": "So at the end of the show I go around and tag scan every single item.", "start_time": 1201.27, "end_time": 1206.31, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 151, "text": "Do you scanning it under one customer.", "raw_text": "Do you scanning it under one customer.", "start_time": 1206.31, "end_time": 1208.95, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 152, "text": "We do it under the Dallas trademark.", "raw_text": "We do it under the Dallas trademark.", "start_time": 1209.11, "end_time": 1211.31, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 153, "text": "Is the customer that well uses orders.", "raw_text": "Is the customer that well uses orders.", "start_time": 1211.31, "end_time": 1214.87, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 154, "text": "Because inventory taking sucks.", "raw_text": "Because inventory taking sucks.", "start_time": 1215.51, "end_time": 1217.99, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 155, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 1218.87, "end_time": 1219.27, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 156, "text": "And I absolutely understand that.", "raw_text": "And I absolutely understand that.", "start_time": 1220.15, "end_time": 1221.99, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 157, "text": "So it's.", "raw_text": "So it's.", "start_time": 1222.55, "end_time": 1223.51, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 158, "text": "It's not a good way.", "raw_text": "It's not a good way.", "start_time": 1223.67, "end_time": 1224.79, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 159, "text": "So it's.", "raw_text": "So it's.", "start_time": 1225.11, "end_time": 1225.71, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 160, "text": "It's kind of a.", "raw_text": "It's kind of a.", "start_time": 1225.71, "end_time": 1226.95, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 161, "text": "She pretend the plates of water.", "raw_text": "She pretend the plates of water.", "start_time": 1227.19, "end_time": 1229.51, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 162, "text": "She pretends the place of water.", "raw_text": "She pretends the place of water.", "start_time": 1229.91, "end_time": 1231.63, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 163, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 1231.63, "end_time": 1231.99, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 164, "text": "Right.", "raw_text": "Right.", "start_time": 1231.99, "end_time": 1232.31, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 165, "text": "Firstly Working because it works faster.", "raw_text": "Firstly Working because it works faster.", "start_time": 1232.63, "end_time": 1234.87, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 166, "text": "It's better for her than to go through the cumbersome inventory taking process.", "raw_text": "It's better for her than to go through the cumbersome inventory taking process.", "start_time": 1234.95, "end_time": 1240.47, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 167, "text": "So it's like I have to do manage inventory here.", "raw_text": "So it's like I have to do manage inventory here.", "start_time": 1241.03, "end_time": 1243.75, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 168, "text": "And then it sets this up in this screen view, which is fine.", "raw_text": "And then it sets this up in this screen view, which is fine.", "start_time": 1245.69, "end_time": 1249.93, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 169, "text": "But then there's the rep suggested counted and then stock and display.", "raw_text": "But then there's the rep suggested counted and then stock and display.", "start_time": 1251.13, "end_time": 1256.25, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 170, "text": "So suggesting would be like I think you should have 10, but I'm only counting five.", "raw_text": "So suggesting would be like I think you should have 10, but I'm only counting five.", "start_time": 1257.29, "end_time": 1263.13, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 171, "text": "And then when I submit this inventory it's going to be the sales worker or actually you know, quarter to quarter like that.", "raw_text": "And then when I submit this inventory it's going to be the sales worker or actually you know, quarter to quarter like that.", "start_time": 1263.53, "end_time": 1271.69, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 172, "text": "So if you were like, let's say that you're talking to the trader customer and think that they should have 10 in stock but they don't have any.", "raw_text": "So if you were like, let's say that you're talking to the trader customer and think that they should have 10 in stock but they don't have any.", "start_time": 1271.77, "end_time": 1280.81, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 173, "text": "And then you count here.", "raw_text": "And then you count here.", "start_time": 1282.09, "end_time": 1285.53, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 174, "text": "So this is good.", "raw_text": "So this is good.", "start_time": 1286.169, "end_time": 1286.97, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 175, "text": "Now I have to hit done.", "raw_text": "Now I have to hit done.", "start_time": 1287.53, "end_time": 1288.73, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 176, "text": "That's another one.", "raw_text": "That's another one.", "start_time": 1288.89, "end_time": 1289.61, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 177, "text": "That's annoying.", "raw_text": "That's annoying.", "start_time": 1289.61, "end_time": 1290.41, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 178, "text": "So now I'm like done with these and then confirm all really quick.", "raw_text": "So now I'm like done with these and then confirm all really quick.", "start_time": 1290.57, "end_time": 1295.93, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 179, "text": "And that's the context of who's using this and where.", "raw_text": "And that's the context of who's using this and where.", "start_time": 1295.93, "end_time": 1299.29, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 180, "text": "This is a seller online sales demo floor or like what's the scenario like actually selling.", "raw_text": "This is a seller online sales demo floor or like what's the scenario like actually selling.", "start_time": 1299.29, "end_time": 1304.59, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 181, "text": "This is their sales reps.", "raw_text": "This is their sales reps.", "start_time": 1304.59, "end_time": 1305.75, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 182, "text": "Okay.", "raw_text": "Okay.", "start_time": 1305.75, "end_time": 1306.03, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 183, "text": "And then that's in like with a customer next to them.", "raw_text": "And then that's in like with a customer next to them.", "start_time": 1306.03, "end_time": 1310.07, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 184, "text": "They're doing this in a sales floor.", "raw_text": "They're doing this in a sales floor.", "start_time": 1310.07, "end_time": 1311.55, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 185, "text": "This is something they go to a store.", "raw_text": "This is something they go to a store.", "start_time": 1311.55, "end_time": 1313.95, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 186, "text": "So imagine like you have your product into a store and you go there to see what pinky items are at that store.", "raw_text": "So imagine like you have your product into a store and you go there to see what pinky items are at that store.", "start_time": 1313.95, "end_time": 1324.39, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 187, "text": "Okay.", "raw_text": "Okay.", "start_time": 1324.39, "end_time": 1324.83, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 188, "text": "So like.", "raw_text": "So like.", "start_time": 1324.83, "end_time": 1325.23, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 189, "text": "Like Home Depot.", "raw_text": "Like Home Depot.", "start_time": 1325.23, "end_time": 1326.07, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 190, "text": "Exactly.", "raw_text": "Exactly.", "start_time": 1326.15, "end_time": 1326.71, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 191, "text": "So you walk in Home Depot and say, oh, what do I have here?", "raw_text": "So you walk in Home Depot and say, oh, what do I have here?", "start_time": 1326.95, "end_time": 1329.87, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 192, "text": "I should really more for display or for stock?", "raw_text": "I should really more for display or for stock?", "start_time": 1329.87, "end_time": 1333.09, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 193, "text": "More like a little bin.", "raw_text": "More like a little bin.", "start_time": 1333.57, "end_time": 1334.65, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 194, "text": "Like a little bin furniture where then it gets shipped to you from their warehouse.", "raw_text": "Like a little bin furniture where then it gets shipped to you from their warehouse.", "start_time": 1334.65, "end_time": 1338.29, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 195, "text": "Okay.", "raw_text": "Okay.", "start_time": 1338.37, "end_time": 1338.81, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 196, "text": "And so you know stock.", "raw_text": "And so you know stock.", "start_time": 1338.81, "end_time": 1339.89, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 197, "text": "So you would go on.", "raw_text": "So you would go on.", "start_time": 1340.77, "end_time": 1341.73, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 198, "text": "This is like you basically go to the store, you check what they have on display and then you like walk in the back and check what they have in stock.", "raw_text": "This is like you basically go to the store, you check what they have on display and then you like walk in the back and check what they have in stock.", "start_time": 1341.81, "end_time": 1346.369, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 199, "text": "And then.", "raw_text": "And then.", "start_time": 1346.369, "end_time": 1346.769, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 200, "text": "Okay, so this is a good question because you did not talk about intensity.", "raw_text": "Okay, so this is a good question because you did not talk about intensity.", "start_time": 1347.33, "end_time": 1351.97, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 201, "text": "And I think it's important for reps because they did not like this.", "raw_text": "And I think it's important for reps because they did not like this.", "start_time": 1352.13, "end_time": 1355.73, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 202, "text": "So inventory now tricking the system by placing an order and then we need it.", "raw_text": "So inventory now tricking the system by placing an order and then we need it.", "start_time": 1356.3, "end_time": 1364.86, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 203, "text": "Right, But I want to go back to that because why.", "raw_text": "Right, But I want to go back to that because why.", "start_time": 1365.5, "end_time": 1367.98, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 204, "text": "So by doing it for an order, it has a value to it and it's very important that we know how many products that were actually sold for my PD department to see what's hot and all that.", "raw_text": "So by doing it for an order, it has a value to it and it's very important that we know how many products that were actually sold for my PD department to see what's hot and all that.", "start_time": 1369.26, "end_time": 1379.98, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 205, "text": "So we kind of inflate it as I'm doing this by a lot because there's 600 products or 800 products in Dallas.", "raw_text": "So we kind of inflate it as I'm doing this by a lot because there's 600 products or 800 products in Dallas.", "start_time": 1380.14, "end_time": 1387.37, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 206, "text": "So until Ora takes care of that order, what it is they are looking at that admin page of what we're selling, what's hot and all that, like constantly.", "raw_text": "So until Ora takes care of that order, what it is they are looking at that admin page of what we're selling, what's hot and all that, like constantly.", "start_time": 1388.49, "end_time": 1400.41, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 207, "text": "They need to know that.", "raw_text": "They need to know that.", "start_time": 1401.37, "end_time": 1402.57, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 208, "text": "And so they can look at it now with cut orders that have been submitted to us, but they can also look at it in orders that the reps have.", "raw_text": "And so they can look at it now with cut orders that have been submitted to us, but they can also look at it in orders that the reps have.", "start_time": 1402.97, "end_time": 1410.73, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 209, "text": "So they have different levels of orders that they have that they can submit them to us and that we're ready to rock and roll.", "raw_text": "So they have different levels of orders that they have that they can submit them to us and that we're ready to rock and roll.", "start_time": 1411.98, "end_time": 1420.66, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 210, "text": "We can do whatever and change it.", "raw_text": "We can do whatever and change it.", "start_time": 1420.66, "end_time": 1421.98, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 211, "text": "They can submit it to us and put it on hold still that the customer wants some time to think about it and change it or add it, or they can just hold it onto their iPad and not submit it to us.", "raw_text": "They can submit it to us and put it on hold still that the customer wants some time to think about it and change it or add it, or they can just hold it onto their iPad and not submit it to us.", "start_time": 1421.98, "end_time": 1431.82, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 212, "text": "But the reporting pulls all of that together so that they can see the wish lists that we call them on here that are the item, the orders that have not been submitted for that during that time frames too.", "raw_text": "But the reporting pulls all of that together so that they can see the wish lists that we call them on here that are the item, the orders that have not been submitted for that during that time frames too.", "start_time": 1432.38, "end_time": 1444.83, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 213, "text": "So we're kind of looking at multiple things trying to help the PE department and supply chain know what is happening.", "raw_text": "So we're kind of looking at multiple things trying to help the PE department and supply chain know what is happening.", "start_time": 1444.83, "end_time": 1453.509, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 214, "text": "So if they need to order more or whatever so that we have enough products, but the hot ones and maybe not so much of the ones that aren't moving that we thought were going to move, but they're just not at that time.", "raw_text": "So if they need to order more or whatever so that we have enough products, but the hot ones and maybe not so much of the ones that aren't moving that we thought were going to move, but they're just not at that time.", "start_time": 1453.51, "end_time": 1462.95, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 215, "text": "So that is happening during the show.", "raw_text": "So that is happening during the show.", "start_time": 1463.65, "end_time": 1466.37, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 216, "text": "Not everybody's very eager for all that and to have that accurate as fast as possible, pulling from all of those places really quickly for them.", "raw_text": "Not everybody's very eager for all that and to have that accurate as fast as possible, pulling from all of those places really quickly for them.", "start_time": 1466.69, "end_time": 1474.53, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 217, "text": "And it's not just new product and sometimes we get all the old.", "raw_text": "And it's not just new product and sometimes we get all the old.", "start_time": 1474.53, "end_time": 1477.65, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 218, "text": "You know, they're still working on the old stuff or however that might go on there.", "raw_text": "You know, they're still working on the old stuff or however that might go on there.", "start_time": 1477.65, "end_time": 1482.21, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 219, "text": "But that PD and supply chain are looking at that like.", "raw_text": "But that PD and supply chain are looking at that like.", "start_time": 1482.29, "end_time": 1485.81, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 220, "text": "And then Matt, I think even the shipping department, where's the orders because they have to hopefully have enough people on the floor to be able to do all these orders when we push them through.", "raw_text": "And then Matt, I think even the shipping department, where's the orders because they have to hopefully have enough people on the floor to be able to do all these orders when we push them through.", "start_time": 1486.29, "end_time": 1495.53, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 221, "text": "Because the shows are during the weekend.", "raw_text": "Because the shows are during the weekend.", "start_time": 1495.53, "end_time": 1497.53, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 222, "text": "So that they're trying to make sure we can get this stuff out for a customer might change their mind.", "raw_text": "So that they're trying to make sure we can get this stuff out for a customer might change their mind.", "start_time": 1497.77, "end_time": 1502.49, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 223, "text": "So we want to be the first ones to get their money and their dollars spent at the show because they come with someone trying to spend as much as we can as easily as we can.", "raw_text": "So we want to be the first ones to get their money and their dollars spent at the show because they come with someone trying to spend as much as we can as easily as we can.", "start_time": 1503.13, "end_time": 1513.05, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 224, "text": "Before we move further, I just want to propose that we start off what we have with the menus as they are.", "raw_text": "Before we move further, I just want to propose that we start off what we have with the menus as they are.", "start_time": 1513.13, "end_time": 1520.37, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 225, "text": "So let's go in order and then we'll get to orders, we'll get to wish lists, we'll get to all that stuff.", "raw_text": "So let's go in order and then we'll get to orders, we'll get to wish lists, we'll get to all that stuff.", "start_time": 1520.37, "end_time": 1525.65, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 226, "text": "But now we're talking stuff going back.", "raw_text": "But now we're talking stuff going back.", "start_time": 1526.05, "end_time": 1528.53, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 227, "text": "Right.", "raw_text": "Right.", "start_time": 1528.93, "end_time": 1529.33, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 228, "text": "If we want, we could do a quick round of interest if you still want to do that.", "raw_text": "If we want, we could do a quick round of interest if you still want to do that.", "start_time": 1531.89, "end_time": 1535.97, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 229, "text": "And then what would Be helpful even before jumping into the app is just who's all the users that touch the app and that like choose the like what is a border versus inventory and the departments and yeah, go order anywhere.", "raw_text": "And then what would Be helpful even before jumping into the app is just who's all the users that touch the app and that like choose the like what is a border versus inventory and the departments and yeah, go order anywhere.", "start_time": 1535.97, "end_time": 1548.94, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 230, "text": "We'll get a lot more out of your explanations that way.", "raw_text": "We'll get a lot more out of your explanations that way.", "start_time": 1548.94, "end_time": 1551.46, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 231, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 1551.54, "end_time": 1552.02, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 232, "text": "And then maybe Gordon, do you want to say a high level of how the interference goes between you know, how when you said submitting order or just keeping the.", "raw_text": "And then maybe Gordon, do you want to say a high level of how the interference goes between you know, how when you said submitting order or just keeping the.", "start_time": 1552.18, "end_time": 1564.26, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 233, "text": "Just the flow.", "raw_text": "Just the flow.", "start_time": 1565.22, "end_time": 1566.14, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 234, "text": "I don't know if we can draw there the flow.", "raw_text": "I don't know if we can draw there the flow.", "start_time": 1566.14, "end_time": 1569.14, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 235, "text": "I think get to that as we get the orders for order history and then I'll show the mic page too.", "raw_text": "I think get to that as we get the orders for order history and then I'll show the mic page too.", "start_time": 1569.49, "end_time": 1575.65, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 236, "text": "Okay.", "raw_text": "Okay.", "start_time": 1575.65, "end_time": 1576.13, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 237, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 1576.29, "end_time": 1576.77, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 238, "text": "Normally we start.", "raw_text": "Normally we start.", "start_time": 1579.01, "end_time": 1580.13, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 239, "text": "So for our design sprints is kind of what we categorize this arrangement as.", "raw_text": "So for our design sprints is kind of what we categorize this arrangement as.", "start_time": 1580.21, "end_time": 1583.77, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 240, "text": "I don't want to start with slides and give you a background, but I could do that really quick and like an agenda before we get going.", "raw_text": "I don't want to start with slides and give you a background, but I could do that really quick and like an agenda before we get going.", "start_time": 1583.77, "end_time": 1588.53, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 241, "text": "So we had in mind in terms of like the best way we can get out of this is quick intros we already kind of started but then an agenda kind of what we were thinking first we could do like 5000 foot high level view of who's interacting with this maybe within 20 minutes or less with intros.", "raw_text": "So we had in mind in terms of like the best way we can get out of this is quick intros we already kind of started but then an agenda kind of what we were thinking first we could do like 5000 foot high level view of who's interacting with this maybe within 20 minutes or less with intros.", "start_time": 1588.61, "end_time": 1606.77, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 242, "text": "Then go on walk through the app.", "raw_text": "Then go on walk through the app.", "start_time": 1606.93, "end_time": 1609.41, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 243, "text": "And then what we like to do normally so these design sprints so to speak is there's kind of like four phases.", "raw_text": "And then what we like to do normally so these design sprints so to speak is there's kind of like four phases.", "start_time": 1609.57, "end_time": 1615.65, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 244, "text": "The first phase which we're doing right now we call understand.", "raw_text": "The first phase which we're doing right now we call understand.", "start_time": 1615.81, "end_time": 1619.01, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 245, "text": "So it's just us trying to understand everything about this app which started off pretty well.", "raw_text": "So it's just us trying to understand everything about this app which started off pretty well.", "start_time": 1619.49, "end_time": 1624.77, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 246, "text": "And then next Thursday, our next meeting, we like to call that dream where it's kind of dream, what's possible, what we can do next.", "raw_text": "And then next Thursday, our next meeting, we like to call that dream where it's kind of dream, what's possible, what we can do next.", "start_time": 1625.18, "end_time": 1631.9, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 247, "text": "So we'll, we're all going to work together for a few hours today and we're going to understand everything we can about this app and business.", "raw_text": "So we'll, we're all going to work together for a few hours today and we're going to understand everything we can about this app and business.", "start_time": 1632.3, "end_time": 1638.38, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 248, "text": "And then we'll go huddle internally like early next week and we'll come up with all our ideas and how we want to map them out and then we can send them back to you next week with some lightning demos on what could be possible.", "raw_text": "And then we'll go huddle internally like early next week and we'll come up with all our ideas and how we want to map them out and then we can send them back to you next week with some lightning demos on what could be possible.", "start_time": 1638.62, "end_time": 1649.74, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 249, "text": "And that's what we'll talk visualization and the voice and show you what we think is doable.", "raw_text": "And that's what we'll talk visualization and the voice and show you what we think is doable.", "start_time": 1650.06, "end_time": 1654.31, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 250, "text": "And then we decide what we want to do next.", "raw_text": "And then we decide what we want to do next.", "start_time": 1654.55, "end_time": 1657.91, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 251, "text": "The next phase is kind of like decide and then we'll start prototyping and then that's kind of how this arrangement wraps up.", "raw_text": "The next phase is kind of like decide and then we'll start prototyping and then that's kind of how this arrangement wraps up.", "start_time": 1657.91, "end_time": 1663.59, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 252, "text": "We'll put down, we want to finish with some type of clickable prototype of what we want to build that we can align everyone with and then quote it out in terms of timeline and cost and effort really granularly.", "raw_text": "We'll put down, we want to finish with some type of clickable prototype of what we want to build that we can align everyone with and then quote it out in terms of timeline and cost and effort really granularly.", "start_time": 1663.83, "end_time": 1675.91, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 253, "text": "So you cannot make boast informed decision.", "raw_text": "So you cannot make boast informed decision.", "start_time": 1675.91, "end_time": 1678.15, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 254, "text": "So that's basically just a high level overview of the process for the next couple weeks.", "raw_text": "So that's basically just a high level overview of the process for the next couple weeks.", "start_time": 1678.57, "end_time": 1682.49, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 255, "text": "Now next week we're going to have for an hour.", "raw_text": "Now next week we're going to have for an hour.", "start_time": 1683.21, "end_time": 1685.77, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 256, "text": "So we're meeting next Thursday for whatever, two, three hours.", "raw_text": "So we're meeting next Thursday for whatever, two, three hours.", "start_time": 1685.93, "end_time": 1689.21, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 257, "text": "And then keep in mind in the last hour we had Jess here with the new VP of sales and marketing, jp.", "raw_text": "And then keep in mind in the last hour we had Jess here with the new VP of sales and marketing, jp.", "start_time": 1689.21, "end_time": 1697.69, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 258, "text": "So he was trained in the app and he's going to come up with some ideas.", "raw_text": "So he was trained in the app and he's going to come up with some ideas.", "start_time": 1697.77, "end_time": 1702.41, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 259, "text": "I'll ask him if he has anything for that set of opportunities.", "raw_text": "I'll ask him if he has anything for that set of opportunities.", "start_time": 1702.41, "end_time": 1706.1, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 260, "text": "It's actually a great someone who's brand new, get a lot of feedback like Exactly.", "raw_text": "It's actually a great someone who's brand new, get a lot of feedback like Exactly.", "start_time": 1706.18, "end_time": 1713.62, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 261, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 1713.62, "end_time": 1713.86, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 262, "text": "And that'll be perfect.", "raw_text": "And that'll be perfect.", "start_time": 1713.86, "end_time": 1714.86, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 263, "text": "We'll do two hours with whichever team is you want to start with here and we can kind of iterate on our bench and I'll get some of the line and bring in Jess and Jeremy and go through with them and Warren, I think between now and then maybe we can even offer a video of how the data flows to frog into the app and off the app.", "raw_text": "We'll do two hours with whichever team is you want to start with here and we can kind of iterate on our bench and I'll get some of the line and bring in Jess and Jeremy and go through with them and Warren, I think between now and then maybe we can even offer a video of how the data flows to frog into the app and off the app.", "start_time": 1714.86, "end_time": 1737.23, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 264, "text": "Okay.", "raw_text": "Okay.", "start_time": 1737.87, "end_time": 1738.43, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 265, "text": "Just so they have that.", "raw_text": "Just so they have that.", "start_time": 1740.03, "end_time": 1741.31, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 266, "text": "That sounds good.", "raw_text": "That sounds good.", "start_time": 1743.07, "end_time": 1743.87, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 267, "text": "I guess we'll just do.", "raw_text": "I guess we'll just do.", "start_time": 1743.87, "end_time": 1744.71, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 268, "text": "We'll hit intros one more time.", "raw_text": "We'll hit intros one more time.", "start_time": 1744.71, "end_time": 1745.99, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 269, "text": "I think we can do at least on our side.", "raw_text": "I think we can do at least on our side.", "start_time": 1745.99, "end_time": 1747.75, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 270, "text": "So again, Kaden, my background, I've been with Moreland for two years.", "raw_text": "So again, Kaden, my background, I've been with Moreland for two years.", "start_time": 1747.75, "end_time": 1751.39, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 271, "text": "My background was physics and physics, engineering and then at Orland I'm an AI architect.", "raw_text": "My background was physics and physics, engineering and then at Orland I'm an AI architect.", "start_time": 1751.39, "end_time": 1757.31, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 272, "text": "So I mostly specialize in AI side of things.", "raw_text": "So I mostly specialize in AI side of things.", "start_time": 1757.31, "end_time": 1759.55, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 273, "text": "So I'll be helping provide value, the voice and the visualization and just looking forward to help get this app better for you guys.", "raw_text": "So I'll be helping provide value, the voice and the visualization and just looking forward to help get this app better for you guys.", "start_time": 1760.19, "end_time": 1768.51, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 274, "text": "Christopher Karltorp.", "raw_text": "Christopher Karltorp.", "start_time": 1772.19, "end_time": 1773.75, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 275, "text": "Been here a few times, learning more, getting to know Gordon and the team and helping companies see what's possible with AI.", "raw_text": "Been here a few times, learning more, getting to know Gordon and the team and helping companies see what's possible with AI.", "start_time": 1773.75, "end_time": 1782.07, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 276, "text": "And that's what I want to bring to this thing especially.", "raw_text": "And that's what I want to bring to this thing especially.", "start_time": 1782.07, "end_time": 1784.75, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 277, "text": "This is the cool stuff that's about.", "raw_text": "This is the cool stuff that's about.", "start_time": 1785.31, "end_time": 1787.15, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 278, "text": "So I'm more on that side of the Murph here, more on the technical side.", "raw_text": "So I'm more on that side of the Murph here, more on the technical side.", "start_time": 1788.12, "end_time": 1793, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 279, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 1793.08, "end_time": 1793.44, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 280, "text": "So I've been with Warlik now for I think this is my 10th year.", "raw_text": "So I've been with Warlik now for I think this is my 10th year.", "start_time": 1793.44, "end_time": 1797, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 281, "text": "So now I'm head of our software engineering department.", "raw_text": "So now I'm head of our software engineering department.", "start_time": 1797.88, "end_time": 1800.76, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 282, "text": "I help oversee our engineering squad and delivering client projects, making sure we're building stuff that's technically sound and all that fun stuff.", "raw_text": "I help oversee our engineering squad and delivering client projects, making sure we're building stuff that's technically sound and all that fun stuff.", "start_time": 1800.76, "end_time": 1809.68, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 283, "text": "So.", "raw_text": "So.", "start_time": 1809.68, "end_time": 1810.04, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 284, "text": "What do you do?", "raw_text": "What do you do?", "start_time": 1814.08, "end_time": 1814.72, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 285, "text": "Hi, I'm Corey.", "raw_text": "Hi, I'm Corey.", "start_time": 1814.8, "end_time": 1816.72, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 286, "text": "I worked, been here for nine years now.", "raw_text": "I worked, been here for nine years now.", "start_time": 1816.88, "end_time": 1819.28, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 287, "text": "Started as help desk.", "raw_text": "Started as help desk.", "start_time": 1820, "end_time": 1821.08, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 288, "text": "I'm now a system administrator.", "raw_text": "I'm now a system administrator.", "start_time": 1821.08, "end_time": 1822.64, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 289, "text": "I kind of do all the hardware, gear, servers, firewall, network.", "raw_text": "I kind of do all the hardware, gear, servers, firewall, network.", "start_time": 1823.76, "end_time": 1828.96, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 290, "text": "I also have been going to the shows in Gornstead for the last four years and just kind of discussing the app and you know, seeing some of the struggles and the reps are facing and also seeing a lot of the stuff that they absolutely love about our app and that other apps don't have.", "raw_text": "I also have been going to the shows in Gornstead for the last four years and just kind of discussing the app and you know, seeing some of the struggles and the reps are facing and also seeing a lot of the stuff that they absolutely love about our app and that other apps don't have.", "start_time": 1830.56, "end_time": 1848.3, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 291, "text": "So I guess I kind of get both sides.", "raw_text": "So I guess I kind of get both sides.", "start_time": 1848.78, "end_time": 1850.62, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 292, "text": "So hopefully I can bring some value with how they use it and how they help use it.", "raw_text": "So hopefully I can bring some value with how they use it and how they help use it.", "start_time": 1852.94, "end_time": 1860.38, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 293, "text": "Try to make your life easier.", "raw_text": "Try to make your life easier.", "start_time": 1866.46, "end_time": 1867.9, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 294, "text": "No problem.", "raw_text": "No problem.", "start_time": 1868.7, "end_time": 1869.34, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 295, "text": "Sometimes you've got iPads all over the place.", "raw_text": "Sometimes you've got iPads all over the place.", "start_time": 1871.75, "end_time": 1873.75, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 296, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 1875.43, "end_time": 1875.99, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 297, "text": "I'm Carmen.", "raw_text": "I'm Carmen.", "start_time": 1876.15, "end_time": 1877.07, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 298, "text": "I originally worked at the SEAC with the partner.", "raw_text": "I originally worked at the SEAC with the partner.", "start_time": 1877.07, "end_time": 1880.15, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 299, "text": "So we started about 13, 14 years ago with the partner, new original design and then the first round the training as part of that 90th anniversary.", "raw_text": "So we started about 13, 14 years ago with the partner, new original design and then the first round the training as part of that 90th anniversary.", "start_time": 1880.15, "end_time": 1894.35, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 300, "text": "So now we are already 104.", "raw_text": "So now we are already 104.", "start_time": 1894.35, "end_time": 1899.59, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 301, "text": "So it was interesting to see me a wow effect at that time.", "raw_text": "So it was interesting to see me a wow effect at that time.", "start_time": 1899.67, "end_time": 1904.47, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 302, "text": "That's like I said 14, 15 years ago when we first trained the reps was really, really neat and made a difference.", "raw_text": "That's like I said 14, 15 years ago when we first trained the reps was really, really neat and made a difference.", "start_time": 1905.75, "end_time": 1913.03, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 303, "text": "So I'm looking forward to be able to get to the same level of wow again with this gap because now other people have the ecats so and guys offer a little bit more.", "raw_text": "So I'm looking forward to be able to get to the same level of wow again with this gap because now other people have the ecats so and guys offer a little bit more.", "start_time": 1913.19, "end_time": 1926.23, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 304, "text": "So we need to get back.", "raw_text": "So we need to get back.", "start_time": 1926.47, "end_time": 1927.75, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 305, "text": "Who are you?", "raw_text": "Who are you?", "start_time": 1939.9, "end_time": 1940.46, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 306, "text": "I don't know if you guys had background on Orland before.", "raw_text": "I don't know if you guys had background on Orland before.", "start_time": 1944.939, "end_time": 1947.26, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 307, "text": "I know Morgan Carmen has but we we've been around in different iterations for about 20 years.", "raw_text": "I know Morgan Carmen has but we we've been around in different iterations for about 20 years.", "start_time": 1947.26, "end_time": 1952.78, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 308, "text": "Our partners are former Accenture consultants, just got sick of traveling so they start family and then our business really changed about two years ago around the time I joined with AI coming out and really changing how software is built and us as a firm has really doubled down in learning AI and embracing new technology and it's been a large unlock for us to be able to scale.", "raw_text": "Our partners are former Accenture consultants, just got sick of traveling so they start family and then our business really changed about two years ago around the time I joined with AI coming out and really changing how software is built and us as a firm has really doubled down in learning AI and embracing new technology and it's been a large unlock for us to be able to scale.", "start_time": 1952.78, "end_time": 1974.77, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 309, "text": "So we build mobile apps, we build software, but we also get to do engagements like these where we get to do a little bit more of an understand the business, do the true consulting with that also build and deliver the solution and some background too on where to be coming from with our questions today and design Sprint elements.", "raw_text": "So we build mobile apps, we build software, but we also get to do engagements like these where we get to do a little bit more of an understand the business, do the true consulting with that also build and deliver the solution and some background too on where to be coming from with our questions today and design Sprint elements.", "start_time": 1975.01, "end_time": 1992.89, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 310, "text": "We really the goal here is to de risk the build and do like a fast iteration and so we're going to be coming like a pure beginner mindset.", "raw_text": "We really the goal here is to de risk the build and do like a fast iteration and so we're going to be coming like a pure beginner mindset.", "start_time": 1993.05, "end_time": 1999.85, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 311, "text": "A lot of like our goal is to not have any assumptions because that's the one thing that could cause any problems.", "raw_text": "A lot of like our goal is to not have any assumptions because that's the one thing that could cause any problems.", "start_time": 1999.85, "end_time": 2005.01, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 312, "text": "So it may be annoying for some.", "raw_text": "So it may be annoying for some.", "start_time": 2005.01, "end_time": 2007.81, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 313, "text": "Bob, I ask a lot of any aggregate question.", "raw_text": "Bob, I ask a lot of any aggregate question.", "start_time": 2007.81, "end_time": 2010.09, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 314, "text": "I have very no lack of questions from us today so bear with us and that'll help us figure everything out we can go to help make our lives easier.", "raw_text": "I have very no lack of questions from us today so bear with us and that'll help us figure everything out we can go to help make our lives easier.", "start_time": 2010.09, "end_time": 2019.6, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 315, "text": "So looking forward to that.", "raw_text": "So looking forward to that.", "start_time": 2019.6, "end_time": 2020.88, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 316, "text": "And again the person that so originally we had like I said A different company that designed that we went to Joe Park's company and we still have a relationship with him.", "raw_text": "And again the person that so originally we had like I said A different company that designed that we went to Joe Park's company and we still have a relationship with him.", "start_time": 2021.76, "end_time": 2035.36, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 317, "text": "He's the one that does all the all the still updates on app so I he's more than willing to help or answer questions if it's necessary so keep that in mind.", "raw_text": "He's the one that does all the all the still updates on app so I he's more than willing to help or answer questions if it's necessary so keep that in mind.", "start_time": 2035.92, "end_time": 2051.29, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 318, "text": "Actually Joel is going to be on a spot contract but he's not offering anybody else soon.", "raw_text": "Actually Joel is going to be on a spot contract but he's not offering anybody else soon.", "start_time": 2052.57, "end_time": 2059.21, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 319, "text": "Well I guess if we have some questions yeah we can ask him but I think he told me that whatever contract is he's not allowed talk to all the questions.", "raw_text": "Well I guess if we have some questions yeah we can ask him but I think he told me that whatever contract is he's not allowed talk to all the questions.", "start_time": 2059.29, "end_time": 2074.24, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 320, "text": "We partnered with him for many years.", "raw_text": "We partnered with him for many years.", "start_time": 2074.24, "end_time": 2076.44, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 321, "text": "He did offer us okay that is.", "raw_text": "He did offer us okay that is.", "start_time": 2076.44, "end_time": 2082.48, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 322, "text": "Yeah it's one of the developer that we also worked on so I don't know I'm a. Yeah.", "raw_text": "Yeah it's one of the developer that we also worked on so I don't know I'm a. Yeah.", "start_time": 2082.88, "end_time": 2091.4, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 323, "text": "I'm not sure whether you spell it.", "raw_text": "I'm not sure whether you spell it.", "start_time": 2091.4, "end_time": 2092.88, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 324, "text": "Yes, it can be like once a week for an hour to no for an answer.", "raw_text": "Yes, it can be like once a week for an hour to no for an answer.", "start_time": 2093.84, "end_time": 2099.58, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 325, "text": "Well he said he's a biocontract requirement he might do that in some time.", "raw_text": "Well he said he's a biocontract requirement he might do that in some time.", "start_time": 2099.58, "end_time": 2104.18, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 326, "text": "Well that also is a good resource because he also worked so this was a company called Hyperproductive and then they it was the second company after the original company like I said they moved to Germany.", "raw_text": "Well that also is a good resource because he also worked so this was a company called Hyperproductive and then they it was the second company after the original company like I said they moved to Germany.", "start_time": 2105.78, "end_time": 2119.86, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 327, "text": "The second company was called Hyperproductive then by join with DY as a developer.", "raw_text": "The second company was called Hyperproductive then by join with DY as a developer.", "start_time": 2121.62, "end_time": 2129.12, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 328, "text": "Just keep in mind if it's any questions I'll make sure you get the answer.", "raw_text": "Just keep in mind if it's any questions I'll make sure you get the answer.", "start_time": 2131.04, "end_time": 2136.96, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 329, "text": "Sounds good normally too.", "raw_text": "Sounds good normally too.", "start_time": 2137.2, "end_time": 2140.6, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 330, "text": "It's talking like our target artifacts or what's the goal of today is just to put a finish line we want to figure out.", "raw_text": "It's talking like our target artifacts or what's the goal of today is just to put a finish line we want to figure out.", "start_time": 2140.6, "end_time": 2148.56, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 331, "text": "We like to call it the fancy it's like multi stakeholder user flows.", "raw_text": "We like to call it the fancy it's like multi stakeholder user flows.", "start_time": 2149.2, "end_time": 2153.36, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 332, "text": "So that's kind of from the motivation of who's everyone touching this.", "raw_text": "So that's kind of from the motivation of who's everyone touching this.", "start_time": 2153.44, "end_time": 2156.96, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 333, "text": "So what helps us to figure out is what do sales reps want from this?", "raw_text": "So what helps us to figure out is what do sales reps want from this?", "start_time": 2156.96, "end_time": 2160.4, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 334, "text": "What does the IT team want from this?", "raw_text": "What does the IT team want from this?", "start_time": 2160.4, "end_time": 2162, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 335, "text": "What does the product team want from this.", "raw_text": "What does the product team want from this.", "start_time": 2162, "end_time": 2163.6, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 336, "text": "So that's where we could start off with what are the different types of roles adequately to interact with the software just from a high level and then kind of what do they want to get out of it that'll help us to understand user stories.", "raw_text": "So that's where we could start off with what are the different types of roles adequately to interact with the software just from a high level and then kind of what do they want to get out of it that'll help us to understand user stories.", "start_time": 2163.68, "end_time": 2176.88, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 337, "text": "Don't open screens that features and then kind of start the list and you got a punchline features you want there as well.", "raw_text": "Don't open screens that features and then kind of start the list and you got a punchline features you want there as well.", "start_time": 2176.96, "end_time": 2183.03, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 338, "text": "But it helps us to not start with the technical and understand what's the job to be done or what's the actual purpose of the software and then we go to technical after that.", "raw_text": "But it helps us to not start with the technical and understand what's the job to be done or what's the actual purpose of the software and then we go to technical after that.", "start_time": 2183.11, "end_time": 2192.79, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 339, "text": "Cool.", "raw_text": "Cool.", "start_time": 2195.27, "end_time": 2195.75, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 340, "text": "And I think like who do you are you asking right now this next 10 minutes that we're talking about talk about who's currently using that but what do we want future.", "raw_text": "And I think like who do you are you asking right now this next 10 minutes that we're talking about talk about who's currently using that but what do we want future.", "start_time": 2195.75, "end_time": 2204.23, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 341, "text": "We definitely want to get both.", "raw_text": "We definitely want to get both.", "start_time": 2206.18, "end_time": 2207.22, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 342, "text": "I think the most useful thing would be focusing on what we want to build in the future and I think it's most helpful.", "raw_text": "I think the most useful thing would be focusing on what we want to build in the future and I think it's most helpful.", "start_time": 2207.22, "end_time": 2213.3, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 343, "text": "I think we'll have a separate internal session where we try to back up or we can do it together as well.", "raw_text": "I think we'll have a separate internal session where we try to back up or we can do it together as well.", "start_time": 2213.46, "end_time": 2218.18, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 344, "text": "Current state would be good to understand and honestly it's probably good to understand so we can ground what you guys say and what you're talking about.", "raw_text": "Current state would be good to understand and honestly it's probably good to understand so we can ground what you guys say and what you're talking about.", "start_time": 2218.58, "end_time": 2225.22, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 345, "text": "But the end goal is to figure out what we want to build.", "raw_text": "But the end goal is to figure out what we want to build.", "start_time": 2225.38, "end_time": 2228.18, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 346, "text": "So who And I guess it would also be useful to know the differences and we can explore those today as well.", "raw_text": "So who And I guess it would also be useful to know the differences and we can explore those today as well.", "start_time": 2228.9, "end_time": 2235.11, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 347, "text": "So maybe we'll ask Mingjit a little bit talk about nomenclature here.", "raw_text": "So maybe we'll ask Mingjit a little bit talk about nomenclature here.", "start_time": 2235.91, "end_time": 2239.99, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 348, "text": "What do we call reps customers.", "raw_text": "What do we call reps customers.", "start_time": 2239.99, "end_time": 2241.91, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 349, "text": "We also want this gap which currently doesn't happen to be for general population or you're gonna hear the word trade.", "raw_text": "We also want this gap which currently doesn't happen to be for general population or you're gonna hear the word trade.", "start_time": 2241.91, "end_time": 2248.63, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 350, "text": "Trade are internal.", "raw_text": "Trade are internal.", "start_time": 2248.79, "end_time": 2250.15, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 351, "text": "So Mindy, if you want to say a few words about who's our customers reps.", "raw_text": "So Mindy, if you want to say a few words about who's our customers reps.", "start_time": 2250.15, "end_time": 2254.55, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 352, "text": "So first of all, yeah, internally when we talk about it that you it here.", "raw_text": "So first of all, yeah, internally when we talk about it that you it here.", "start_time": 2256.71, "end_time": 2261.48, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 353, "text": "I know the product development team uses it and the data team.", "raw_text": "I know the product development team uses it and the data team.", "start_time": 2261.72, "end_time": 2271.4, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 354, "text": "Does they make sure everything's on here like it is on the iPad for the images marketing.", "raw_text": "Does they make sure everything's on here like it is on the iPad for the images marketing.", "start_time": 2271.4, "end_time": 2278.24, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 355, "text": "Does they put all the beautiful pictures on here for us is that we scan it through but or anything else other than to put data in.", "raw_text": "Does they put all the beautiful pictures on here for us is that we scan it through but or anything else other than to put data in.", "start_time": 2278.24, "end_time": 2288.59, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 356, "text": "This is Nicole here.", "raw_text": "This is Nicole here.", "start_time": 2288.91, "end_time": 2289.95, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 357, "text": "She's using them.", "raw_text": "She's using them.", "start_time": 2289.95, "end_time": 2290.91, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 358, "text": "She asks me for the iPad all the time.", "raw_text": "She asks me for the iPad all the time.", "start_time": 2291.15, "end_time": 2292.91, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 359, "text": "I don't know what they Nicole enabled just to see how it works.", "raw_text": "I don't know what they Nicole enabled just to see how it works.", "start_time": 2292.91, "end_time": 2296.75, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 360, "text": "Yeah, I make sure that data's there, but they don't, I don't think.", "raw_text": "Yeah, I make sure that data's there, but they don't, I don't think.", "start_time": 2296.75, "end_time": 2300.51, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 361, "text": "Oh, just for loading.", "raw_text": "Oh, just for loading.", "start_time": 2301.31, "end_time": 2302.469, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 362, "text": "Just make sure it's all on there.", "raw_text": "Just make sure it's all on there.", "start_time": 2302.469, "end_time": 2303.95, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 363, "text": "So right now the people that use it is our sales reps that go to it.", "raw_text": "So right now the people that use it is our sales reps that go to it.", "start_time": 2305.95, "end_time": 2309.83, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 364, "text": "They use it daily for presentations at that catalog which we've got here is the breakdown of actually all of our product that we have that's current.", "raw_text": "They use it daily for presentations at that catalog which we've got here is the breakdown of actually all of our product that we have that's current.", "start_time": 2309.83, "end_time": 2318.23, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 365, "text": "I don't remember going.", "raw_text": "I don't remember going.", "start_time": 2321.75, "end_time": 2322.75, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 366, "text": "If it shows discontinued, it only shows current product.", "raw_text": "If it shows discontinued, it only shows current product.", "start_time": 2322.75, "end_time": 2325.51, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 367, "text": "No, it does shows discontinued items.", "raw_text": "No, it does shows discontinued items.", "start_time": 2325.67, "end_time": 2328.55, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 368, "text": "They're here and they're going to be in red.", "raw_text": "They're here and they're going to be in red.", "start_time": 2328.95, "end_time": 2331.429, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 369, "text": "So it's a continued product.", "raw_text": "So it's a continued product.", "start_time": 2331.59, "end_time": 2333.03, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 370, "text": "Okay, I know the Rebel just got discontinued by our.", "raw_text": "Okay, I know the Rebel just got discontinued by our.", "start_time": 2333.11, "end_time": 2338.31, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 371, "text": "For a sales rep. What are the different contexts that they're using it in?", "raw_text": "For a sales rep. What are the different contexts that they're using it in?", "start_time": 2343.87, "end_time": 2348.43, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 372, "text": "What's the definition of a sales rep?", "raw_text": "What's the definition of a sales rep?", "start_time": 2349.87, "end_time": 2351.87, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 373, "text": "We have independent sales reps.", "raw_text": "We have independent sales reps.", "start_time": 2352.43, "end_time": 2354.11, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 374, "text": "So we on our showrooms we have about 1500 showroom locations like events that are throughout the United States and Canada that have our product on display.", "raw_text": "So we on our showrooms we have about 1500 showroom locations like events that are throughout the United States and Canada that have our product on display.", "start_time": 2354.11, "end_time": 2363.23, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 375, "text": "So the reps have a territory like say all of Ohio or whatever that they are responsible for or they exclusively rep Hinkley and maybe a couple other lines, but not in this category.", "raw_text": "So the reps have a territory like say all of Ohio or whatever that they are responsible for or they exclusively rep Hinkley and maybe a couple other lines, but not in this category.", "start_time": 2363.55, "end_time": 2376.12, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 376, "text": "You know, they might do this type of lighting too, but they have like a whole package that they might go.", "raw_text": "You know, they might do this type of lighting too, but they have like a whole package that they might go.", "start_time": 2376.12, "end_time": 2380.84, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 377, "text": "So they would go to that showroom and check on our product, all the display and make sure that it's not old, it's not discontinued.", "raw_text": "So they would go to that showroom and check on our product, all the display and make sure that it's not old, it's not discontinued.", "start_time": 2381, "end_time": 2388.44, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 378, "text": "That if they got some RGAs they might do that.", "raw_text": "That if they got some RGAs they might do that.", "start_time": 2388.44, "end_time": 2391.44, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 379, "text": "They do PKs or product knowledge of our new product that we come out with.", "raw_text": "They do PKs or product knowledge of our new product that we come out with.", "start_time": 2391.44, "end_time": 2396.37, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 380, "text": "And we come out with new product about every three months.", "raw_text": "And we come out with new product about every three months.", "start_time": 2396.37, "end_time": 2398.77, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 381, "text": "So they're doing a lot of that training for the customers and then just general sales, trying to make sure that what they have and what they're selling is equivalent to what they need in their territory because each territory is a little different.", "raw_text": "So they're doing a lot of that training for the customers and then just general sales, trying to make sure that what they have and what they're selling is equivalent to what they need in their territory because each territory is a little different.", "start_time": 2399.25, "end_time": 2412.05, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 382, "text": "California versus Philadelphia.", "raw_text": "California versus Philadelphia.", "start_time": 2412.29, "end_time": 2414.61, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 383, "text": "They sell a little differently, different type houses or what a different type of clientele that they have.", "raw_text": "They sell a little differently, different type houses or what a different type of clientele that they have.", "start_time": 2414.85, "end_time": 2420.53, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 384, "text": "So they will call on those customers and they also call in designers in their area that are certified designers, registered designers in that that are doing not just homes, but we do a lot of assisted living, apartment home, multi level homes.", "raw_text": "So they will call on those customers and they also call in designers in their area that are certified designers, registered designers in that that are doing not just homes, but we do a lot of assisted living, apartment home, multi level homes.", "start_time": 2420.53, "end_time": 2440.81, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 385, "text": "We do a lot like sandals and we also do Starbucks and certain types of large corporations that we also do that.", "raw_text": "We do a lot like sandals and we also do Starbucks and certain types of large corporations that we also do that.", "start_time": 2440.81, "end_time": 2450.96, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 386, "text": "They would call on those designers or those architects and try to get that big business coming off of it.", "raw_text": "They would call on those designers or those architects and try to get that big business coming off of it.", "start_time": 2450.96, "end_time": 2456.48, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 387, "text": "So when they look at this, it's real important that they can give them the spec sheets very quickly and the dimensions on those fixtures and the product we have in stock because a lot of it is not necessarily 120 days from now.", "raw_text": "So when they look at this, it's real important that they can give them the spec sheets very quickly and the dimensions on those fixtures and the product we have in stock because a lot of it is not necessarily 120 days from now.", "start_time": 2456.8, "end_time": 2469.96, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 388, "text": "They want.", "raw_text": "They want.", "start_time": 2469.96, "end_time": 2470.36, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 389, "text": "They're trying to compete against somebody else.", "raw_text": "They're trying to compete against somebody else.", "start_time": 2470.36, "end_time": 2472.32, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 390, "text": "They're trying to capture that business and show.", "raw_text": "They're trying to capture that business and show.", "start_time": 2472.4, "end_time": 2475.12, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 391, "text": "This is really nice because it shows the actual, as you can see on here, the picture with the accents of that finish.", "raw_text": "This is really nice because it shows the actual, as you can see on here, the picture with the accents of that finish.", "start_time": 2475.52, "end_time": 2482.69, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 392, "text": "So they can bring it up and they can actually show somebody the luxury of that product or drill into it and be able to see the actual lights, the bulb, you know, whatever the plate is, whatever that they're looking at and be able to have that because it's very.", "raw_text": "So they can bring it up and they can actually show somebody the luxury of that product or drill into it and be able to see the actual lights, the bulb, you know, whatever the plate is, whatever that they're looking at and be able to have that because it's very.", "start_time": 2483.17, "end_time": 2499.01, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 393, "text": "We're designer friendly.", "raw_text": "We're designer friendly.", "start_time": 2499.33, "end_time": 2500.61, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 394, "text": "So it's very important that everything has that look to it when they're transferring.", "raw_text": "So it's very important that everything has that look to it when they're transferring.", "start_time": 2500.61, "end_time": 2504.58, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 395, "text": "So they would use this for that.", "raw_text": "So they would use this for that.", "start_time": 2505.61, "end_time": 2507.29, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 396, "text": "But so they call on.", "raw_text": "But so they call on.", "start_time": 2507.93, "end_time": 2509.17, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 397, "text": "That's their biggest customers, their showrooms.", "raw_text": "That's their biggest customers, their showrooms.", "start_time": 2509.17, "end_time": 2511.29, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 398, "text": "We have some showrooms.", "raw_text": "We have some showrooms.", "start_time": 2511.29, "end_time": 2513.01, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 399, "text": "Ferrison.com I don't know if you guys have heard of a big giant corporation.", "raw_text": "Ferrison.com I don't know if you guys have heard of a big giant corporation.", "start_time": 2513.01, "end_time": 2517.21, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 400, "text": "They also have showrooms that do a lot of plumbing, but they have a side of lighting too that they do.", "raw_text": "They also have showrooms that do a lot of plumbing, but they have a side of lighting too that they do.", "start_time": 2517.45, "end_time": 2524.73, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 401, "text": "So they'll go in there they are nowhere near as good at lighting.", "raw_text": "So they'll go in there they are nowhere near as good at lighting.", "start_time": 2524.73, "end_time": 2528.49, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 402, "text": "So the reps have to spend a lot more time training them so that they understand they want a full article.", "raw_text": "So the reps have to spend a lot more time training them so that they understand they want a full article.", "start_time": 2528.81, "end_time": 2533.93, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 403, "text": "So.", "raw_text": "So.", "start_time": 2534.01, "end_time": 2534.22, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 404, "text": "Versus somebody else's book when somebody walks in.", "raw_text": "Versus somebody else's book when somebody walks in.", "start_time": 2534.37, "end_time": 2536.93, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 405, "text": "So we're always competing against all the other lighting manufacturers to get them to think of Hayley first when the customers want to get to buy something.", "raw_text": "So we're always competing against all the other lighting manufacturers to get them to think of Hayley first when the customers want to get to buy something.", "start_time": 2537.17, "end_time": 2545.81, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 406, "text": "So that's our Reps. We have 34 main reps, and then they have employees that work for them, so there's about 100, and some that are out in the field at all times.", "raw_text": "So that's our Reps. We have 34 main reps, and then they have employees that work for them, so there's about 100, and some that are out in the field at all times.", "start_time": 2546.13, "end_time": 2554.77, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 407, "text": "Some of our reps have, like, half of Ohio, and some birds have half of Texas.", "raw_text": "Some of our reps have, like, half of Ohio, and some birds have half of Texas.", "start_time": 2555.41, "end_time": 2560.29, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 408, "text": "So there's a big difference of where they're going.", "raw_text": "So there's a big difference of where they're going.", "start_time": 2560.98, "end_time": 2563.94, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 409, "text": "Some have three states depending upon the type of customers in that area, like South Dakota, Minnesota.", "raw_text": "Some have three states depending upon the type of customers in that area, like South Dakota, Minnesota.", "start_time": 2564.02, "end_time": 2571.26, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 410, "text": "That's all covered by one rep. Yeah, they do a lot of travel.", "raw_text": "That's all covered by one rep. Yeah, they do a lot of travel.", "start_time": 2571.26, "end_time": 2576.82, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 411, "text": "They do.", "raw_text": "They do.", "start_time": 2576.82, "end_time": 2577.3, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 412, "text": "They're not home a lot.", "raw_text": "They're not home a lot.", "start_time": 2577.3, "end_time": 2578.34, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 413, "text": "They do a lot of traveling in their areas that they have.", "raw_text": "They do a lot of traveling in their areas that they have.", "start_time": 2578.5, "end_time": 2581.06, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 414, "text": "And then, like, somebody might just do the area, you know, Manhattan and New York City, because that's very, very busy area just for that that they have.", "raw_text": "And then, like, somebody might just do the area, you know, Manhattan and New York City, because that's very, very busy area just for that that they have.", "start_time": 2581.7, "end_time": 2590.2, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 415, "text": "So they.", "raw_text": "So they.", "start_time": 2591.4, "end_time": 2591.88, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 416, "text": "They have our reps.", "raw_text": "They have our reps.", "start_time": 2591.88, "end_time": 2593.2, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 417, "text": "Majority of our reps have been with us for years, and they're very versed in what lighting does and what we can offer versus all the other packages that they might offer to.", "raw_text": "Majority of our reps have been with us for years, and they're very versed in what lighting does and what we can offer versus all the other packages that they might offer to.", "start_time": 2593.2, "end_time": 2602.84, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 418, "text": "So I would say 75% of our reps, we are their biggest number one, you know, manufacturer that they represent.", "raw_text": "So I would say 75% of our reps, we are their biggest number one, you know, manufacturer that they represent.", "start_time": 2602.92, "end_time": 2612.04, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 419, "text": "So we're always on the top of their mind to be able to sell it.", "raw_text": "So we're always on the top of their mind to be able to sell it.", "start_time": 2612.52, "end_time": 2615.48, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 420, "text": "So they utilize the tools that we give them.", "raw_text": "So they utilize the tools that we give them.", "start_time": 2615.64, "end_time": 2618.52, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 421, "text": "My Hinkley gives them, like, the actual orders and tracking numbers and that which the app doesn't give them.", "raw_text": "My Hinkley gives them, like, the actual orders and tracking numbers and that which the app doesn't give them.", "start_time": 2618.52, "end_time": 2624.76, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 422, "text": "The app gives them more of a presentation type that they can sit down and do a PK with somebody pretty easily on.", "raw_text": "The app gives them more of a presentation type that they can sit down and do a PK with somebody pretty easily on.", "start_time": 2624.76, "end_time": 2631.68, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 423, "text": "This is what Hinkley's coming out with now.", "raw_text": "This is what Hinkley's coming out with now.", "start_time": 2631.68, "end_time": 2633.64, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 424, "text": "Let me show you the good stuff to try to get it on display or to get them to think about it, that they have a job, might want to offer something for that they've been waiting for.", "raw_text": "Let me show you the good stuff to try to get it on display or to get them to think about it, that they have a job, might want to offer something for that they've been waiting for.", "start_time": 2633.64, "end_time": 2642.94, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 425, "text": "That size, size, you know, like we were talking about, the finishes, the glass, all of that is really important when you're making presentations that it can't just be a little thumbprint of the picture.", "raw_text": "That size, size, you know, like we were talking about, the finishes, the glass, all of that is really important when you're making presentations that it can't just be a little thumbprint of the picture.", "start_time": 2643.42, "end_time": 2657.58, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 426, "text": "They have to be able to actually see it.", "raw_text": "They have to be able to actually see it.", "start_time": 2657.66, "end_time": 2659.5, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 427, "text": "And you can see on the app, it gives you that depth of that picture.", "raw_text": "And you can see on the app, it gives you that depth of that picture.", "start_time": 2659.5, "end_time": 2664.46, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 428, "text": "So, you know, it's.", "raw_text": "So, you know, it's.", "start_time": 2665.26, "end_time": 2666.22, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 429, "text": "It's the beauty of that fixture to get that sale on it that you don't get from that.", "raw_text": "It's the beauty of that fixture to get that sale on it that you don't get from that.", "start_time": 2666.22, "end_time": 2671.46, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 430, "text": "We're able to get off of here.", "raw_text": "We're able to get off of here.", "start_time": 2671.46, "end_time": 2672.86, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 431, "text": "They use it here.", "raw_text": "They use it here.", "start_time": 2673.5, "end_time": 2674.62, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 432, "text": "They get a little snippet of the little romance that we use and they tell them that it's a new item.", "raw_text": "They get a little snippet of the little romance that we use and they tell them that it's a new item.", "start_time": 2674.62, "end_time": 2680.86, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 433, "text": "But you can see where they have to check stock and export the spec sheet.", "raw_text": "But you can see where they have to check stock and export the spec sheet.", "start_time": 2680.86, "end_time": 2684.62, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 434, "text": "Those are used all the time.", "raw_text": "Those are used all the time.", "start_time": 2684.86, "end_time": 2686.46, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 435, "text": "And then on the bottom they show them the other items that are in that family.", "raw_text": "And then on the bottom they show them the other items that are in that family.", "start_time": 2686.94, "end_time": 2690.86, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 436, "text": "So if they're looking for a larger size, smaller size, they want a flush, not, you know, a hanger or whatever that they're looking for.", "raw_text": "So if they're looking for a larger size, smaller size, they want a flush, not, you know, a hanger or whatever that they're looking for.", "start_time": 2691.02, "end_time": 2699.1, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 437, "text": "They can get it all on one page for that customer while they're doing it.", "raw_text": "They can get it all on one page for that customer while they're doing it.", "start_time": 2699.53, "end_time": 2703.21, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 438, "text": "They also, like we talked about, they do inventory.", "raw_text": "They also, like we talked about, they do inventory.", "start_time": 2703.69, "end_time": 2706.25, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 439, "text": "They do, you know, for the display mainly that a lot of our customers don't stock anymore, but they do that too if the customer needs it.", "raw_text": "They do, you know, for the display mainly that a lot of our customers don't stock anymore, but they do that too if the customer needs it.", "start_time": 2706.81, "end_time": 2715.37, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 440, "text": "And then they do like RGA's and returns and stuff for them when they're calling on them.", "raw_text": "And then they do like RGA's and returns and stuff for them when they're calling on them.", "start_time": 2715.69, "end_time": 2721.53, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 441, "text": "So that our customers don't have our inkliad.", "raw_text": "So that our customers don't have our inkliad.", "start_time": 2722.33, "end_time": 2725.01, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 442, "text": "It's one of those things that is just really up for our reps that use it the majority of the time.", "raw_text": "It's one of those things that is just really up for our reps that use it the majority of the time.", "start_time": 2725.01, "end_time": 2729.43, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 443, "text": "Time, correct.", "raw_text": "Time, correct.", "start_time": 2729.5, "end_time": 2732.46, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 444, "text": "Yes.", "raw_text": "Yes.", "start_time": 2736.06, "end_time": 2736.54, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 445, "text": "This app is going to be on the App Store.", "raw_text": "This app is going to be on the App Store.", "start_time": 2739.1, "end_time": 2744.38, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 446, "text": "Anybody that downloads it should at least have racing what you see on our website.", "raw_text": "Anybody that downloads it should at least have racing what you see on our website.", "start_time": 2745.02, "end_time": 2749.66, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 447, "text": "And then we talk about what's next, who logs in.", "raw_text": "And then we talk about what's next, who logs in.", "start_time": 2751.58, "end_time": 2755.02, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 448, "text": "They could see.", "raw_text": "They could see.", "start_time": 2756.01, "end_time": 2756.65, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 449, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 2757.61, "end_time": 2758.01, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 450, "text": "Do you foresee there being some sort of like customer portal where they come on and see their stuff, their stock orders, things like that?", "raw_text": "Do you foresee there being some sort of like customer portal where they come on and see their stuff, their stock orders, things like that?", "start_time": 2758.01, "end_time": 2766.73, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 451, "text": "We already had.", "raw_text": "We already had.", "start_time": 2767.29, "end_time": 2768.25, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 452, "text": "Yeah, we had that.", "raw_text": "Yeah, we had that.", "start_time": 2769.53, "end_time": 2770.41, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 453, "text": "You referred to it as Mike Routes customers.", "raw_text": "You referred to it as Mike Routes customers.", "start_time": 2770.41, "end_time": 2772.89, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 454, "text": "So right now we are in the process of updating that project to.", "raw_text": "So right now we are in the process of updating that project to.", "start_time": 2772.97, "end_time": 2778.65, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 455, "text": "Net latest version of.", "raw_text": "Net latest version of.", "start_time": 2778.89, "end_time": 2780.93, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 456, "text": "Net and we're going to do multi layer so you're going to be able to do mantra.", "raw_text": "Net and we're going to do multi layer so you're going to be able to do mantra.", "start_time": 2780.93, "end_time": 2788.18, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 457, "text": "So like voice and then Google and just straight up email.", "raw_text": "So like voice and then Google and just straight up email.", "start_time": 2788.18, "end_time": 2791.9, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 458, "text": "For anybody else we already have that kind of.", "raw_text": "For anybody else we already have that kind of.", "start_time": 2792.46, "end_time": 2795.42, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 459, "text": "So I don't know.", "raw_text": "So I don't know.", "start_time": 2797.74, "end_time": 2799.18, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 460, "text": "The future is good because if we talking about this app, it can sync the authentication methods, know who you are across these platforms.", "raw_text": "The future is good because if we talking about this app, it can sync the authentication methods, know who you are across these platforms.", "start_time": 2799.18, "end_time": 2807.38, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 461, "text": "You can log in on the once a month.", "raw_text": "You can log in on the once a month.", "start_time": 2807.38, "end_time": 2808.9, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 462, "text": "That would be tricky.", "raw_text": "That would be tricky.", "start_time": 2810.26, "end_time": 2811.46, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 463, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 2811.94, "end_time": 2812.42, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 464, "text": "And now we have what we call trade.", "raw_text": "And now we have what we call trade.", "start_time": 2813.14, "end_time": 2815.38, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 465, "text": "They're like interior designers and we call trading.", "raw_text": "They're like interior designers and we call trading.", "start_time": 2815.62, "end_time": 2821.5, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 466, "text": "That's the nomenclature that we use.", "raw_text": "That's the nomenclature that we use.", "start_time": 2821.5, "end_time": 2823.94, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 467, "text": "It's that business is growing so we want them to be able to use this app as well.", "raw_text": "It's that business is growing so we want them to be able to use this app as well.", "start_time": 2823.94, "end_time": 2832.18, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 468, "text": "So those are people that don't necessarily don't stock our stuff.", "raw_text": "So those are people that don't necessarily don't stock our stuff.", "start_time": 2832.98, "end_time": 2836.61, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 469, "text": "They don't put it on display.", "raw_text": "They don't put it on display.", "start_time": 2836.61, "end_time": 2837.61, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 470, "text": "They don't have showroom, but they have a.", "raw_text": "They don't have showroom, but they have a.", "start_time": 2837.61, "end_time": 2840.33, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 471, "text": "They might work out of their house or whatever that they have, but they have a business of designers or architects that they're in some of them are procurement houses that are doing big business with certain builders and that.", "raw_text": "They might work out of their house or whatever that they have, but they have a business of designers or architects that they're in some of them are procurement houses that are doing big business with certain builders and that.", "start_time": 2840.81, "end_time": 2851.45, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 472, "text": "That we definitely want to be able to not just have the rep call on them, you know, and give them yourself because the reps concentrate mainly on those shows.", "raw_text": "That we definitely want to be able to not just have the rep call on them, you know, and give them yourself because the reps concentrate mainly on those shows.", "start_time": 2851.45, "end_time": 2860.81, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 473, "text": "That's what the 8020 is at.", "raw_text": "That's what the 8020 is at.", "start_time": 2860.81, "end_time": 2862.69, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 474, "text": "That's the bread and butter history showrooms.", "raw_text": "That's the bread and butter history showrooms.", "start_time": 2862.69, "end_time": 2864.76, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 475, "text": "But the designers that we just started probably four years ago, we got into that business of the designer industry and they are very touchy feeling.", "raw_text": "But the designers that we just started probably four years ago, we got into that business of the designer industry and they are very touchy feeling.", "start_time": 2865, "end_time": 2876.36, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 476, "text": "They like to have all the information that they have.", "raw_text": "They like to have all the information that they have.", "start_time": 2876.76, "end_time": 2879.16, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 477, "text": "And pretty is very important, you know that, that that whole aspect or visual what they have and they don't, you know, price or whatever.", "raw_text": "And pretty is very important, you know that, that that whole aspect or visual what they have and they don't, you know, price or whatever.", "start_time": 2879.16, "end_time": 2889.2, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 478, "text": "That's not your concern.", "raw_text": "That's not your concern.", "start_time": 2889.2, "end_time": 2890.2, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 479, "text": "It's more about getting that fit into that location that you're trying.", "raw_text": "It's more about getting that fit into that location that you're trying.", "start_time": 2890.28, "end_time": 2894.12, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 480, "text": "Correct.", "raw_text": "Correct.", "start_time": 2895.08, "end_time": 2895.48, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 481, "text": "They want to work in the visual industry for 10 years.", "raw_text": "They want to work in the visual industry for 10 years.", "start_time": 2895.48, "end_time": 2897.96, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 482, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 2899.4, "end_time": 2899.8, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 483, "text": "I don't care about the stuff.", "raw_text": "I don't care about the stuff.", "start_time": 2899.8, "end_time": 2901, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 484, "text": "They want to be able to interact.", "raw_text": "They want to be able to interact.", "start_time": 2903, "end_time": 2904.28, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 485, "text": "They want to be able to get that.", "raw_text": "They want to be able to get that.", "start_time": 2904.28, "end_time": 2905.56, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 486, "text": "That's where I was hoping that they get more of that in there for them so we can get that extra sale onto them to be able to use it there.", "raw_text": "That's where I was hoping that they get more of that in there for them so we can get that extra sale onto them to be able to use it there.", "start_time": 2906.36, "end_time": 2914.52, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 487, "text": "Our customers, they use my Inkly because it checks their orders of stock and that.", "raw_text": "Our customers, they use my Inkly because it checks their orders of stock and that.", "start_time": 2915.32, "end_time": 2921.88, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 488, "text": "And they use Inkly.com a lot for the visualization and stuff that they need.", "raw_text": "And they use Inkly.com a lot for the visualization and stuff that they need.", "start_time": 2921.88, "end_time": 2927.29, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 489, "text": "I don't know what we're thinking about with actual customers.", "raw_text": "I don't know what we're thinking about with actual customers.", "start_time": 2927.29, "end_time": 2930.97, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 490, "text": "I mean that further.", "raw_text": "I mean that further.", "start_time": 2930.97, "end_time": 2931.89, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 491, "text": "They're useless for those two to interlock.", "raw_text": "They're useless for those two to interlock.", "start_time": 2931.97, "end_time": 2935.65, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 492, "text": "But definitely designers need a lot of help thinking out their fixtures and getting that feel for it because they're not as familiar with inkling as our showrooms are because they have a bunch of lines after they do them.", "raw_text": "But definitely designers need a lot of help thinking out their fixtures and getting that feel for it because they're not as familiar with inkling as our showrooms are because they have a bunch of lines after they do them.", "start_time": 2935.89, "end_time": 2950.09, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 493, "text": "And they.", "raw_text": "And they.", "start_time": 2950.09, "end_time": 2950.61, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 494, "text": "I think it's unfortunately not on the top of their best choices.", "raw_text": "I think it's unfortunately not on the top of their best choices.", "start_time": 2951.33, "end_time": 2955.45, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 495, "text": "Everything else, what they're designing the world kind of thing.", "raw_text": "Everything else, what they're designing the world kind of thing.", "start_time": 2955.45, "end_time": 2958.05, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 496, "text": "Even though we think it's the most important thing that everybody does for those designers, what their primary needs be like being able to see the full catalog within the app.", "raw_text": "Even though we think it's the most important thing that everybody does for those designers, what their primary needs be like being able to see the full catalog within the app.", "start_time": 2958.21, "end_time": 2970.97, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 497, "text": "Maybe also like visualize it and really just getting a feel for all the different products you offer.", "raw_text": "Maybe also like visualize it and really just getting a feel for all the different products you offer.", "start_time": 2970.97, "end_time": 2976.29, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 498, "text": "Right.", "raw_text": "Right.", "start_time": 2976.8, "end_time": 2976.92, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 499, "text": "They can wish list their favorites and things like that so they can have like a presentation to their customer.", "raw_text": "They can wish list their favorites and things like that so they can have like a presentation to their customer.", "start_time": 2976.92, "end_time": 2981.84, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 500, "text": "You know how they do like boards and things of things that they have their visualizations when they're trying to put it all together, that type of thing that they could actually interact with it and help them do that layout for themselves.", "raw_text": "You know how they do like boards and things of things that they have their visualizations when they're trying to put it all together, that type of thing that they could actually interact with it and help them do that layout for themselves.", "start_time": 2981.84, "end_time": 2995.52, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 501, "text": "They let it.", "raw_text": "They let it.", "start_time": 2995.6, "end_time": 2996.64, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 502, "text": "What do you recommend calls when they cut, you know, if they need that help.", "raw_text": "What do you recommend calls when they cut, you know, if they need that help.", "start_time": 2997.44, "end_time": 3001.44, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 503, "text": "And you can see like what we have here, it makes sense to us, like interior.", "raw_text": "And you can see like what we have here, it makes sense to us, like interior.", "start_time": 3001.52, "end_time": 3006.18, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 504, "text": "But Then interior covers a whole bunch.", "raw_text": "But Then interior covers a whole bunch.", "start_time": 3006.5, "end_time": 3009.54, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 505, "text": "So then if Gordon went to interior, then it would break it down.", "raw_text": "So then if Gordon went to interior, then it would break it down.", "start_time": 3009.54, "end_time": 3013.74, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 506, "text": "So like bath and wall and things that when you're.", "raw_text": "So like bath and wall and things that when you're.", "start_time": 3013.74, "end_time": 3019.74, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 507, "text": "When you're.", "raw_text": "When you're.", "start_time": 3019.74, "end_time": 3020.26, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 508, "text": "A couple questions.", "raw_text": "A couple questions.", "start_time": 3020.42, "end_time": 3021.38, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 509, "text": "A few.", "raw_text": "A few.", "start_time": 3022.1, "end_time": 3022.66, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 510, "text": "So the designers.", "raw_text": "So the designers.", "start_time": 3022.66, "end_time": 3023.62, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 511, "text": "The designers.", "raw_text": "The designers.", "start_time": 3023.62, "end_time": 3024.3, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 512, "text": "The one we're referring to as trade.", "raw_text": "The one we're referring to as trade.", "start_time": 3024.3, "end_time": 3025.54, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 513, "text": "Yes.", "raw_text": "Yes.", "start_time": 3025.86, "end_time": 3026.34, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 514, "text": "So designers are text.", "raw_text": "So designers are text.", "start_time": 3026.74, "end_time": 3028.7, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 515, "text": "You know that those type of.", "raw_text": "You know that those type of.", "start_time": 3028.86, "end_time": 3030.7, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 516, "text": "That's what we consider our training customers.", "raw_text": "That's what we consider our training customers.", "start_time": 3030.7, "end_time": 3032.66, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 517, "text": "Okay.", "raw_text": "Okay.", "start_time": 3032.66, "end_time": 3033.02, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 518, "text": "And then so your designers, how often do.", "raw_text": "And then so your designers, how often do.", "start_time": 3033.42, "end_time": 3036.62, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 519, "text": "So who oversees Actually I'll step back to my training question.", "raw_text": "So who oversees Actually I'll step back to my training question.", "start_time": 3036.62, "end_time": 3040.54, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 520, "text": "So you mentioned your sales reps DO training and PKs.", "raw_text": "So you mentioned your sales reps DO training and PKs.", "start_time": 3040.86, "end_time": 3043.82, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 521, "text": "I'm interested a about like what a PK is and what that process is like.", "raw_text": "I'm interested a about like what a PK is and what that process is like.", "start_time": 3044.22, "end_time": 3048.26, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 522, "text": "And then when they're training is that like they're going into the showrooms and they're training the actual retail stores how to sell it or they also actually interact, interacting with direct like customers.", "raw_text": "And then when they're training is that like they're going into the showrooms and they're training the actual retail stores how to sell it or they also actually interact, interacting with direct like customers.", "start_time": 3048.26, "end_time": 3060.48, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 523, "text": "And then what percentage of Those sales are B2B or your larger like groups where you sound like ball orders to like Home Depot or like a furniture store versus like individually talking to each customer.", "raw_text": "And then what percentage of Those sales are B2B or your larger like groups where you sound like ball orders to like Home Depot or like a furniture store versus like individually talking to each customer.", "start_time": 3060.72, "end_time": 3073.28, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 524, "text": "So our sales reps themselves, we have 1500 showrooms there.", "raw_text": "So our sales reps themselves, we have 1500 showrooms there.", "start_time": 3074.4, "end_time": 3079.24, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 525, "text": "So of those we probably have 600 that are our top customers, what we call Niners customers that are reps columns.", "raw_text": "So of those we probably have 600 that are our top customers, what we call Niners customers that are reps columns.", "start_time": 3079.24, "end_time": 3086.25, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 526, "text": "So some of them have five.", "raw_text": "So some of them have five.", "start_time": 3086.25, "end_time": 3088.41, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 527, "text": "Some of them might have 15 or 20 of those large showrooms that they have in.", "raw_text": "Some of them might have 15 or 20 of those large showrooms that they have in.", "start_time": 3088.49, "end_time": 3092.65, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 528, "text": "And these showrooms could have 2 or 300 of Hinkley product on display that they have that they keep inventory.", "raw_text": "And these showrooms could have 2 or 300 of Hinkley product on display that they have that they keep inventory.", "start_time": 3092.89, "end_time": 3098.57, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 529, "text": "Those are big customers that are.", "raw_text": "Those are big customers that are.", "start_time": 3098.57, "end_time": 3100.05, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 530, "text": "They do 2, 3, 4, 5, $700,000 a year of just ink product that they sell.", "raw_text": "They do 2, 3, 4, 5, $700,000 a year of just ink product that they sell.", "start_time": 3100.05, "end_time": 3105.77, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 531, "text": "So the reps are in there quite a bit.", "raw_text": "So the reps are in there quite a bit.", "start_time": 3106.01, "end_time": 3108.25, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 532, "text": "So they want them to always be pulling our books.", "raw_text": "So they want them to always be pulling our books.", "start_time": 3108.82, "end_time": 3111.5, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 533, "text": "So we have a whole bunch of catalogs that they're still very catalog driven in the showroom.", "raw_text": "So we have a whole bunch of catalogs that they're still very catalog driven in the showroom.", "start_time": 3111.5, "end_time": 3116.98, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 534, "text": "So they'll pull books for everything.", "raw_text": "So they'll pull books for everything.", "start_time": 3117.22, "end_time": 3118.9, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 535, "text": "We haven't gotten to the point where they're still just on the computer when they're doing my arts and stuff.", "raw_text": "We haven't gotten to the point where they're still just on the computer when they're doing my arts and stuff.", "start_time": 3119.06, "end_time": 3125.14, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 536, "text": "They're still pulling books and they're still printing actual hard copy catalogs and everything in the ad.", "raw_text": "They're still pulling books and they're still printing actual hard copy catalogs and everything in the ad.", "start_time": 3125.14, "end_time": 3130.1, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 537, "text": "But on any given day we have 15 different catalogs.", "raw_text": "But on any given day we have 15 different catalogs.", "start_time": 3130.66, "end_time": 3133.86, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 538, "text": "The because we have not just Hinkley link brand, we have a love brand and credit Raymond.", "raw_text": "The because we have not just Hinkley link brand, we have a love brand and credit Raymond.", "start_time": 3133.86, "end_time": 3139.35, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 539, "text": "We have different design type brands or however that we want to look at it that they might sometimes sell, might not sell.", "raw_text": "We have different design type brands or however that we want to look at it that they might sometimes sell, might not sell.", "start_time": 3139.35, "end_time": 3146.87, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 540, "text": "They might be more of a Hinkley than they are the high end kind of stuff or the low end kind of stuff that we sell.", "raw_text": "They might be more of a Hinkley than they are the high end kind of stuff or the low end kind of stuff that we sell.", "start_time": 3146.87, "end_time": 3153.31, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 541, "text": "But they can get it all on the app.", "raw_text": "But they can get it all on the app.", "start_time": 3154.03, "end_time": 3155.79, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 542, "text": "You know, it's all combined into one Thing versus owns cat mucks.", "raw_text": "You know, it's all combined into one Thing versus owns cat mucks.", "start_time": 3155.79, "end_time": 3159.72, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 543, "text": "But when the rep's going in and doing a pk, he actually uses this as a catalog instead of doing.", "raw_text": "But when the rep's going in and doing a pk, he actually uses this as a catalog instead of doing.", "start_time": 3160.43, "end_time": 3166.43, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 544, "text": "We have the catalog itself on what's it called?", "raw_text": "We have the catalog itself on what's it called?", "start_time": 3166.43, "end_time": 3171.71, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 545, "text": "What's the view called on the catalog that we use in marketing that they can issue issue where they can go page by page on a catalog digitally.", "raw_text": "What's the view called on the catalog that we use in marketing that they can issue issue where they can go page by page on a catalog digitally.", "start_time": 3172.19, "end_time": 3184.43, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 546, "text": "We have our catalogs, all digital too, that they can use.", "raw_text": "We have our catalogs, all digital too, that they can use.", "start_time": 3184.43, "end_time": 3186.99, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 547, "text": "But when they're here, it's just showing them the new product and it's just showing them the threat, afraid of it.", "raw_text": "But when they're here, it's just showing them the new product and it's just showing them the threat, afraid of it.", "start_time": 3186.99, "end_time": 3192.33, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 548, "text": "So they make an appointment with the showroom.", "raw_text": "So they make an appointment with the showroom.", "start_time": 3192.49, "end_time": 3194.65, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 549, "text": "You know, I'm going to be there Monday at 2 o'.", "raw_text": "You know, I'm going to be there Monday at 2 o'.", "start_time": 3195.61, "end_time": 3197.57, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 550, "text": "Clock.", "raw_text": "Clock.", "start_time": 3197.57, "end_time": 3197.77, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 551, "text": "So whoever's there on Monday at 2 o', clock, they want to have their people trained on the new product that's coming out.", "raw_text": "So whoever's there on Monday at 2 o', clock, they want to have their people trained on the new product that's coming out.", "start_time": 3198.01, "end_time": 3203.89, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 552, "text": "That Inklings just released this really cool, you know, whatever.", "raw_text": "That Inklings just released this really cool, you know, whatever.", "start_time": 3203.89, "end_time": 3207.53, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 553, "text": "And so they'll sit with them and they'll talk about those and try to get them excited about that.", "raw_text": "And so they'll sit with them and they'll talk about those and try to get them excited about that.", "start_time": 3208.09, "end_time": 3212.49, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 554, "text": "Do you want to sell that for whatever reason that that hole was missing in their stuff.", "raw_text": "Do you want to sell that for whatever reason that that hole was missing in their stuff.", "start_time": 3212.49, "end_time": 3218.33, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 555, "text": "So we try to keep it on there fresh.", "raw_text": "So we try to keep it on there fresh.", "start_time": 3219.83, "end_time": 3222.43, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 556, "text": "They might do a PK that they're just talking about.", "raw_text": "They might do a PK that they're just talking about.", "start_time": 3222.43, "end_time": 3226.23, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 557, "text": "We just did a brand new launch on Frederick Ray this year.", "raw_text": "We just did a brand new launch on Frederick Ray this year.", "start_time": 3226.79, "end_time": 3230.71, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 558, "text": "So everything's all about Frederick Rayman and those crystals.", "raw_text": "So everything's all about Frederick Rayman and those crystals.", "start_time": 3231.11, "end_time": 3235.15, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 559, "text": "So it takes a long time for customers to understand and be able to see these things.", "raw_text": "So it takes a long time for customers to understand and be able to see these things.", "start_time": 3235.15, "end_time": 3239.27, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 560, "text": "You can see how beautiful it looks when you open it.", "raw_text": "You can see how beautiful it looks when you open it.", "start_time": 3239.67, "end_time": 3242.47, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 561, "text": "It's a beautiful chandelier that they would give you that exact thing.", "raw_text": "It's a beautiful chandelier that they would give you that exact thing.", "start_time": 3243.19, "end_time": 3249.28, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 562, "text": "They want to know the size, the weight of it, you know, where they would put it, that kind of stuff, what the looks are, what finishes they come in and then so they spend an hour or two free lunch or whatever.", "raw_text": "They want to know the size, the weight of it, you know, where they would put it, that kind of stuff, what the looks are, what finishes they come in and then so they spend an hour or two free lunch or whatever.", "start_time": 3249.28, "end_time": 3259.68, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 563, "text": "And they represent Hinckley during that time.", "raw_text": "And they represent Hinckley during that time.", "start_time": 3259.92, "end_time": 3262.76, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 564, "text": "And they might not get back to that showroom for two more months, but they spend that time with them to get them.", "raw_text": "And they might not get back to that showroom for two more months, but they spend that time with them to get them.", "start_time": 3262.76, "end_time": 3268.64, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 565, "text": "And we have those promotions that we do in Dallas and when we come out with new products, it only lasts for so long.", "raw_text": "And we have those promotions that we do in Dallas and when we come out with new products, it only lasts for so long.", "start_time": 3269.6, "end_time": 3277, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 566, "text": "So they want to get them and do those PK now to them to get their orders for those items, to get them on display when they're at the 50% off or whatever to fill up their stuff or if we're discontinuing stuff, they want to go there to get them to remove that discontinued product so we can get fresh stuff out there and not use that to another manufacturer that's going to come in and see, try to get our products.", "raw_text": "So they want to get them and do those PK now to them to get their orders for those items, to get them on display when they're at the 50% off or whatever to fill up their stuff or if we're discontinuing stuff, they want to go there to get them to remove that discontinued product so we can get fresh stuff out there and not use that to another manufacturer that's going to come in and see, try to get our products.", "start_time": 3277.4, "end_time": 3300.33, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 567, "text": "But once we have that foot space in our showroom, we don't want to lose that space.", "raw_text": "But once we have that foot space in our showroom, we don't want to lose that space.", "start_time": 3300.49, "end_time": 3305.37, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 568, "text": "We work really hard to get that space.", "raw_text": "We work really hard to get that space.", "start_time": 3305.45, "end_time": 3307.29, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 569, "text": "And if we discontinue it, we want to make sure we put something up there that's people doing that, somebody else is sealing it.", "raw_text": "And if we discontinue it, we want to make sure we put something up there that's people doing that, somebody else is sealing it.", "start_time": 3307.61, "end_time": 3312.89, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 570, "text": "And it's very cutthroat.", "raw_text": "And it's very cutthroat.", "start_time": 3312.97, "end_time": 3314.41, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 571, "text": "There's only so much room in a showroom before it gets like nobody can even see.", "raw_text": "There's only so much room in a showroom before it gets like nobody can even see.", "start_time": 3314.81, "end_time": 3318.89, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 572, "text": "I don't know if you ever been in one where it's like so tight that it's like, I just want to get out of here.", "raw_text": "I don't know if you ever been in one where it's like so tight that it's like, I just want to get out of here.", "start_time": 3318.89, "end_time": 3322.81, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 573, "text": "Or versus a beautiful one that's laid out very nicely.", "raw_text": "Or versus a beautiful one that's laid out very nicely.", "start_time": 3322.97, "end_time": 3326.25, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 574, "text": "You feel comfortable when you walk in.", "raw_text": "You feel comfortable when you walk in.", "start_time": 3326.25, "end_time": 3327.81, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 575, "text": "So they're going to give you so much room and so much space in your showroom for all manufacturers.", "raw_text": "So they're going to give you so much room and so much space in your showroom for all manufacturers.", "start_time": 3327.81, "end_time": 3333.29, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 576, "text": "So once we get that, we don't want to lose that.", "raw_text": "So once we get that, we don't want to lose that.", "start_time": 3333.29, "end_time": 3335.37, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 577, "text": "So they beginning of pushes of the new Frederic Braven launch, they go out to all of their biggest customers and spend time and make sure they know what we have going on and that they're aware of it.", "raw_text": "So they beginning of pushes of the new Frederic Braven launch, they go out to all of their biggest customers and spend time and make sure they know what we have going on and that they're aware of it.", "start_time": 3335.37, "end_time": 3348.33, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 578, "text": "We can get them on each other as fast as possible.", "raw_text": "We can get them on each other as fast as possible.", "start_time": 3348.33, "end_time": 3350.49, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 579, "text": "So what is the.", "raw_text": "So what is the.", "start_time": 3352.02, "end_time": 3352.74, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 580, "text": "I guess, well, first question after you go and pull up discontinued products, maybe have like seven of them left and what do you guys do with this product?", "raw_text": "I guess, well, first question after you go and pull up discontinued products, maybe have like seven of them left and what do you guys do with this product?", "start_time": 3352.82, "end_time": 3360.02, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 581, "text": "It depends on the customers.", "raw_text": "It depends on the customers.", "start_time": 3360.18, "end_time": 3361.62, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 582, "text": "Usually they do like a scratch event kind of sale.", "raw_text": "Usually they do like a scratch event kind of sale.", "start_time": 3361.86, "end_time": 3364.46, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 583, "text": "They have like a tent sale in the summertime kind of stuff that they have it.", "raw_text": "They have like a tent sale in the summertime kind of stuff that they have it.", "start_time": 3364.46, "end_time": 3367.78, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 584, "text": "We still warranty because it's our product that we have here, but we don't take it back or anything.", "raw_text": "We still warranty because it's our product that we have here, but we don't take it back or anything.", "start_time": 3368.5, "end_time": 3372.78, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 585, "text": "They might do a donation to habitats and humanity or something like that, and we give them a credit for that.", "raw_text": "They might do a donation to habitats and humanity or something like that, and we give them a credit for that.", "start_time": 3372.78, "end_time": 3377.87, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 586, "text": "The nice thing about the app on these type of orders, and that's why we ask the reps, even if it's not during a promo, is to enter those orders through here.", "raw_text": "The nice thing about the app on these type of orders, and that's why we ask the reps, even if it's not during a promo, is to enter those orders through here.", "start_time": 3378.19, "end_time": 3387.15, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 587, "text": "Because then it has all the pictures.", "raw_text": "Because then it has all the pictures.", "start_time": 3387.15, "end_time": 3389.51, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 588, "text": "We know exactly what it is and it's all for display.", "raw_text": "We know exactly what it is and it's all for display.", "start_time": 3389.51, "end_time": 3392.11, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 589, "text": "So we know why we're giving them all those discounts.", "raw_text": "So we know why we're giving them all those discounts.", "start_time": 3392.43, "end_time": 3395.07, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 590, "text": "So my people in order entry that enter the orders all the time, when there's a big, large order that's coming here for display, they push back to the sales rep and say, enter that in the app for me so it'll come through at the correct discounts that you want.", "raw_text": "So my people in order entry that enter the orders all the time, when there's a big, large order that's coming here for display, they push back to the sales rep and say, enter that in the app for me so it'll come through at the correct discounts that you want.", "start_time": 3395.23, "end_time": 3409.8, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 591, "text": "And then they just have to manipulate it a little bit.", "raw_text": "And then they just have to manipulate it a little bit.", "start_time": 3409.88, "end_time": 3412.72, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 592, "text": "Instead of entering the whole entire order at 1 at 50%, 3 at 9% or whatever, the reps can do that easily on an iPad.", "raw_text": "Instead of entering the whole entire order at 1 at 50%, 3 at 9% or whatever, the reps can do that easily on an iPad.", "start_time": 3412.72, "end_time": 3421.48, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 593, "text": "And then we can do the ad on our side.", "raw_text": "And then we can do the ad on our side.", "start_time": 3421.64, "end_time": 3424.44, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 594, "text": "It makes it easier.", "raw_text": "It makes it easier.", "start_time": 3424.44, "end_time": 3425.48, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 595, "text": "So if you go to set up a product and you sell 100 units to a showroom that they want to take today or like a convince them they want to put a light fixture in their showroom and then like how many do they normally take?", "raw_text": "So if you go to set up a product and you sell 100 units to a showroom that they want to take today or like a convince them they want to put a light fixture in their showroom and then like how many do they normally take?", "start_time": 3426.12, "end_time": 3438.62, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 596, "text": "Like, and then say if it's 100, do they pay you for the 100 then?", "raw_text": "Like, and then say if it's 100, do they pay you for the 100 then?", "start_time": 3438.62, "end_time": 3441.9, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 597, "text": "Or do they pay you for anything?", "raw_text": "Or do they pay you for anything?", "start_time": 3442.06, "end_time": 3443.54, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 598, "text": "Or they take the product and then they individually you get paid as they sell it or how does that.", "raw_text": "Or they take the product and then they individually you get paid as they sell it or how does that.", "start_time": 3443.54, "end_time": 3447.739, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 599, "text": "Actually, no, we have, we do have a couple of customers that do like the baby Amazon, the FBH with their econ guys.", "raw_text": "Actually, no, we have, we do have a couple of customers that do like the baby Amazon, the FBH with their econ guys.", "start_time": 3447.739, "end_time": 3455.54, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 600, "text": "But our share rooms are paying.", "raw_text": "But our share rooms are paying.", "start_time": 3455.54, "end_time": 3457.02, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 601, "text": "They might get terms for it, but they all have terms of usually like just 60 days.", "raw_text": "They might get terms for it, but they all have terms of usually like just 60 days.", "start_time": 3457.43, "end_time": 3462.07, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 602, "text": "But when we're doing a promotion with the displays and that we know that it's going to take time for them to get in and get them hung and get them moved and we'll give them like 30, 60, 90 or something like that to get it after.", "raw_text": "But when we're doing a promotion with the displays and that we know that it's going to take time for them to get in and get them hung and get them moved and we'll give them like 30, 60, 90 or something like that to get it after.", "start_time": 3462.07, "end_time": 3472.39, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 603, "text": "But even if they take the hundred, it's under those terms of paying for our customers.", "raw_text": "But even if they take the hundred, it's under those terms of paying for our customers.", "start_time": 3472.39, "end_time": 3477.91, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 604, "text": "Do we need, do we need to put credit card.", "raw_text": "Do we need, do we need to put credit card.", "start_time": 3478.31, "end_time": 3481.71, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 605, "text": "Corey, didn't you say at one point somebody was asking they get paid those for the Trade Channel?", "raw_text": "Corey, didn't you say at one point somebody was asking they get paid those for the Trade Channel?", "start_time": 3481.71, "end_time": 3486.55, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 606, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 3486.55, "end_time": 3486.87, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 607, "text": "So at these shows, what I see a lot going back to what he was saying about the catalogs, reps always take paper catalogs specifically at the High Point show, because that's the trade show.", "raw_text": "So at these shows, what I see a lot going back to what he was saying about the catalogs, reps always take paper catalogs specifically at the High Point show, because that's the trade show.", "start_time": 3486.87, "end_time": 3498.99, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 608, "text": "The trade channel show.", "raw_text": "The trade channel show.", "start_time": 3499.55, "end_time": 3500.63, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 609, "text": "More focus.", "raw_text": "More focus.", "start_time": 3500.63, "end_time": 3501.31, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 610, "text": "I recently put in a 27 inch touchscreen monitor with just our kink clean website and that is used like almost all the time by the rems because that's a big enough screen that they can be there with the customer and instead of flipping through, they can do a quick search and everything.", "raw_text": "I recently put in a 27 inch touchscreen monitor with just our kink clean website and that is used like almost all the time by the rems because that's a big enough screen that they can be there with the customer and instead of flipping through, they can do a quick search and everything.", "start_time": 3502.51, "end_time": 3519.11, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 611, "text": "So I think there is some, you know, possibilities there about maybe doing a bigger platform or being able to put it around.", "raw_text": "So I think there is some, you know, possibilities there about maybe doing a bigger platform or being able to put it around.", "start_time": 3519.35, "end_time": 3529.75, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 612, "text": "But also with the Trade Channel show or Trade Channel, the designers, I hear them a lot like they'll be like, this would go perfect on the Quarry street house.", "raw_text": "But also with the Trade Channel show or Trade Channel, the designers, I hear them a lot like they'll be like, this would go perfect on the Quarry street house.", "start_time": 3531.19, "end_time": 3542.15, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 613, "text": "So they're thinking about one house for this fixture.", "raw_text": "So they're thinking about one house for this fixture.", "start_time": 3542.23, "end_time": 3544.35, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 614, "text": "Right.", "raw_text": "Right.", "start_time": 3544.35, "end_time": 3544.63, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 615, "text": "But there's also builders that are like, I need 153 light fixtures inside.", "raw_text": "But there's also builders that are like, I need 153 light fixtures inside.", "start_time": 3544.87, "end_time": 3550.79, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 616, "text": "Don't care if it looks like I need, you know, I just need bulk.", "raw_text": "Don't care if it looks like I need, you know, I just need bulk.", "start_time": 3551.19, "end_time": 3554.31, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 617, "text": "So there's kind of both sides where there's the designers that really care what they look like and they only buy one here and there.", "raw_text": "So there's kind of both sides where there's the designers that really care what they look like and they only buy one here and there.", "start_time": 3554.47, "end_time": 3560.23, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 618, "text": "And then there's the same channel trade, the builder, generation, folder, whatever you have most of.", "raw_text": "And then there's the same channel trade, the builder, generation, folder, whatever you have most of.", "start_time": 3560.95, "end_time": 3568.08, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 619, "text": "But what was that?", "raw_text": "But what was that?", "start_time": 3570.16, "end_time": 3572.88, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 620, "text": "The question was about terms because like our customers have terms but do not have Terms.", "raw_text": "The question was about terms because like our customers have terms but do not have Terms.", "start_time": 3573.04, "end_time": 3578.8, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 621, "text": "So we actually just recently.", "raw_text": "So we actually just recently.", "start_time": 3579.52, "end_time": 3580.64, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 622, "text": "What was that guy's credit card?", "raw_text": "What was that guy's credit card?", "start_time": 3580.72, "end_time": 3582.32, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 623, "text": "Did a very good credit card order at the last show.", "raw_text": "Did a very good credit card order at the last show.", "start_time": 3582.4, "end_time": 3585.84, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 624, "text": "We have a portal called Shop Hinkley where the trade.", "raw_text": "We have a portal called Shop Hinkley where the trade.", "start_time": 3587.36, "end_time": 3590.16, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 625, "text": "They can sign up and their rep has to approve them and then they can see their pricing and they can just pretty much order from the site and it was not set up for, you know, if they're not.", "raw_text": "They can sign up and their rep has to approve them and then they can see their pricing and they can just pretty much order from the site and it was not set up for, you know, if they're not.", "start_time": 3592.35, "end_time": 3607.31, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 626, "text": "If they're not a current account and they don't have a customer number, they're not able to place the order.", "raw_text": "If they're not a current account and they don't have a customer number, they're not able to place the order.", "start_time": 3607.39, "end_time": 3613.15, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 627, "text": "And we were having some issues with credit cards.", "raw_text": "And we were having some issues with credit cards.", "start_time": 3613.39, "end_time": 3615.47, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 628, "text": "Is it.", "raw_text": "Is it.", "start_time": 3616.76, "end_time": 3617.16, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 629, "text": "I don't know, is it American Express?", "raw_text": "I don't know, is it American Express?", "start_time": 3617.96, "end_time": 3619.64, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 630, "text": "A different.", "raw_text": "A different.", "start_time": 3619.64, "end_time": 3620.28, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 631, "text": "It was American Express.", "raw_text": "It was American Express.", "start_time": 3620.52, "end_time": 3621.6, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 632, "text": "We had a problem.", "raw_text": "We had a problem.", "start_time": 3621.6, "end_time": 3622.28, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 633, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 3622.36, "end_time": 3622.72, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 634, "text": "Because it was like, there's one less or one year, four instead of three.", "raw_text": "Because it was like, there's one less or one year, four instead of three.", "start_time": 3622.72, "end_time": 3630.6, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 635, "text": "We had that issue with live.", "raw_text": "We had that issue with live.", "start_time": 3631.48, "end_time": 3633, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 636, "text": "So I had one of those.", "raw_text": "So I had one of those.", "start_time": 3633.08, "end_time": 3634.76, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 637, "text": "And you can tell a person with a black American Express, you can't take their car.", "raw_text": "And you can tell a person with a black American Express, you can't take their car.", "start_time": 3635.8, "end_time": 3639.24, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 638, "text": "Yeah, yeah.", "raw_text": "Yeah, yeah.", "start_time": 3640.6, "end_time": 3641.32, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 639, "text": "Like, yeah, they want to buy this right now.", "raw_text": "Like, yeah, they want to buy this right now.", "start_time": 3642.56, "end_time": 3646.32, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 640, "text": "Unfortunately, portal can't support this credit card.", "raw_text": "Unfortunately, portal can't support this credit card.", "start_time": 3646.8, "end_time": 3649.72, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 641, "text": "You know, somebody's like, Costco.", "raw_text": "You know, somebody's like, Costco.", "start_time": 3649.72, "end_time": 3651.92, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 642, "text": "You can like, Costco's like, yeah, well, they don't take like MasterCard or something very common.", "raw_text": "You can like, Costco's like, yeah, well, they don't take like MasterCard or something very common.", "start_time": 3651.92, "end_time": 3658.88, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 643, "text": "Like, yeah, Visa must have paid them because, like, you got like your Costco.", "raw_text": "Like, yeah, Visa must have paid them because, like, you got like your Costco.", "start_time": 3658.88, "end_time": 3662, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 644, "text": "Costco must have a good deal there or something.", "raw_text": "Costco must have a good deal there or something.", "start_time": 3663.04, "end_time": 3665.2, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 645, "text": "But so, yeah, so there have been around a few and more and more.", "raw_text": "But so, yeah, so there have been around a few and more and more.", "start_time": 3667.2, "end_time": 3670.24, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 646, "text": "I see more and more every High Point show, every North Carolina show that we take orders and people pay credit card because they've been to our showroom, however many times and they like our product and they just want to buy this one out.", "raw_text": "I see more and more every High Point show, every North Carolina show that we take orders and people pay credit card because they've been to our showroom, however many times and they like our product and they just want to buy this one out.", "start_time": 3671.46, "end_time": 3682.34, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 647, "text": "Another question on pricing, like, you have the same lamp, what you sell it in every state or different countries.", "raw_text": "Another question on pricing, like, you have the same lamp, what you sell it in every state or different countries.", "start_time": 3684.26, "end_time": 3689.78, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 648, "text": "Is it always the same price?", "raw_text": "Is it always the same price?", "start_time": 3689.78, "end_time": 3691.14, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 649, "text": "Or like, how do you manage different prices for like everything you had mentioned?", "raw_text": "Or like, how do you manage different prices for like everything you had mentioned?", "start_time": 3691.22, "end_time": 3694.98, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 650, "text": "Like, you log in, you see your price.", "raw_text": "Like, you log in, you see your price.", "start_time": 3694.98, "end_time": 3696.38, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 651, "text": "So our customers have price types, or we call them by classification that they have in their standard is DN, which, you know, probably 70% of our customers are just standard DN price it.", "raw_text": "So our customers have price types, or we call them by classification that they have in their standard is DN, which, you know, probably 70% of our customers are just standard DN price it.", "start_time": 3696.38, "end_time": 3708.95, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 652, "text": "Then we have.", "raw_text": "Then we have.", "start_time": 3709.27, "end_time": 3710.15, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 653, "text": "What does DN stand for?", "raw_text": "What does DN stand for?", "start_time": 3710.15, "end_time": 3711.27, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 654, "text": "Distributor net, which is standard.", "raw_text": "Distributor net, which is standard.", "start_time": 3711.35, "end_time": 3714.79, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 655, "text": "Kind of 2.0, you know, pricing off of the math pricing.", "raw_text": "Kind of 2.0, you know, pricing off of the math pricing.", "start_time": 3714.87, "end_time": 3721.19, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 656, "text": "So on our website, if you're not in the counter, it shows map pricing, which is what it starts with.", "raw_text": "So on our website, if you're not in the counter, it shows map pricing, which is what it starts with.", "start_time": 3721.59, "end_time": 3728.3, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 657, "text": "So that's the highest price that someone's going to pay.", "raw_text": "So that's the highest price that someone's going to pay.", "start_time": 3728.54, "end_time": 3731.18, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 658, "text": "It's the manufacturer.", "raw_text": "It's the manufacturer.", "start_time": 3731.42, "end_time": 3733.5, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 659, "text": "Yeah, manufacturer suggested retail kind of pricing.", "raw_text": "Yeah, manufacturer suggested retail kind of pricing.", "start_time": 3733.5, "end_time": 3736.38, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 660, "text": "Minimum advertised pricing is what we call it on there.", "raw_text": "Minimum advertised pricing is what we call it on there.", "start_time": 3736.94, "end_time": 3740.14, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 661, "text": "So if you're looking at a fixture online, it's going to say it's $599 and then everything goes down from there.", "raw_text": "So if you're looking at a fixture online, it's going to say it's $599 and then everything goes down from there.", "start_time": 3740.14, "end_time": 3747.18, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 662, "text": "If you become a customer from a.", "raw_text": "If you become a customer from a.", "start_time": 3747.18, "end_time": 3748.81, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 663, "text": "So the.", "raw_text": "So the.", "start_time": 3749.92, "end_time": 3750.56, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 664, "text": "In the lowest one there is distributor Mat.", "raw_text": "In the lowest one there is distributor Mat.", "start_time": 3750.72, "end_time": 3753.56, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 665, "text": "That's our best customer that gets our best price.", "raw_text": "That's our best customer that gets our best price.", "start_time": 3753.56, "end_time": 3756.08, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 666, "text": "Unless they get an insight deal or someone get discounting off of that distributor mat, they have a select deal.", "raw_text": "Unless they get an insight deal or someone get discounting off of that distributor mat, they have a select deal.", "start_time": 3756.08, "end_time": 3763.36, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 667, "text": "But we have like 42 and a half percent, 35%, 25% off all of Mat which our designer levels are for Canadian customers because of broker and mat.", "raw_text": "But we have like 42 and a half percent, 35%, 25% off all of Mat which our designer levels are for Canadian customers because of broker and mat.", "start_time": 3763.68, "end_time": 3776.96, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 668, "text": "They have a, you know, different kind of pricing.", "raw_text": "They have a, you know, different kind of pricing.", "start_time": 3776.96, "end_time": 3779.54, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 669, "text": "But it all starts with that standard map pricing.", "raw_text": "But it all starts with that standard map pricing.", "start_time": 3779.54, "end_time": 3782.1, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 670, "text": "And then it rolls down by their classification what they get charged.", "raw_text": "And then it rolls down by their classification what they get charged.", "start_time": 3782.1, "end_time": 3785.42, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 671, "text": "Okay.", "raw_text": "Okay.", "start_time": 3785.66, "end_time": 3786.1, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 672, "text": "And then it's distributed.", "raw_text": "And then it's distributed.", "start_time": 3786.1, "end_time": 3787.06, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 673, "text": "Is that just like.", "raw_text": "Is that just like.", "start_time": 3787.06, "end_time": 3787.78, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 674, "text": "That's basically cost with like your overhead factoring in and you multiple off of that.", "raw_text": "That's basically cost with like your overhead factoring in and you multiple off of that.", "start_time": 3787.78, "end_time": 3791.82, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 675, "text": "It comes off of map and it's like it's usually 50%.", "raw_text": "It comes off of map and it's like it's usually 50%.", "start_time": 3792.22, "end_time": 3795.38, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 676, "text": "Our map is usually 2.0.", "raw_text": "Our map is usually 2.0.", "start_time": 3795.38, "end_time": 3797.18, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 677, "text": "We have some 1.8 and some 2.2, but the majority of our product is 2.0.", "raw_text": "We have some 1.8 and some 2.2, but the majority of our product is 2.0.", "start_time": 3797.26, "end_time": 3802.3, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 678, "text": "Okay.", "raw_text": "Okay.", "start_time": 3802.38, "end_time": 3803.02, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 679, "text": "It's a discrete math problem.", "raw_text": "It's a discrete math problem.", "start_time": 3804.95, "end_time": 3806.91, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 680, "text": "You have number of miners, number of customers.", "raw_text": "You have number of miners, number of customers.", "start_time": 3806.91, "end_time": 3809.19, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 681, "text": "Really you have a little room to save, but it's billions of records every day.", "raw_text": "Really you have a little room to save, but it's billions of records every day.", "start_time": 3809.19, "end_time": 3813.67, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 682, "text": "Yeah, we're going to correct there.", "raw_text": "Yeah, we're going to correct there.", "start_time": 3813.99, "end_time": 3815.75, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 683, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 3815.75, "end_time": 3816.23, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 684, "text": "So its pricing is pretty complicated.", "raw_text": "So its pricing is pretty complicated.", "start_time": 3816.55, "end_time": 3818.91, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 685, "text": "It's not.", "raw_text": "It's not.", "start_time": 3818.91, "end_time": 3819.589, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 686, "text": "There are some customers that are straight out of Canada dm but most customers are customers and that ends up wearing customers.", "raw_text": "There are some customers that are straight out of Canada dm but most customers are customers and that ends up wearing customers.", "start_time": 3819.91, "end_time": 3829.11, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 687, "text": "This will be a biggest challenge if you have to sink to have the synced in sync.", "raw_text": "This will be a biggest challenge if you have to sink to have the synced in sync.", "start_time": 3830.66, "end_time": 3836.66, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 688, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 3839.94, "end_time": 3840.26, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 689, "text": "Because they can change that day and get a different deal some day or maybe also do it offline.", "raw_text": "Because they can change that day and get a different deal some day or maybe also do it offline.", "start_time": 3840.26, "end_time": 3846.22, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 690, "text": "Right?", "raw_text": "Right?", "start_time": 3846.22, "end_time": 3846.58, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 691, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 3847.14, "end_time": 3847.58, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 692, "text": "So you got to store it in local research.", "raw_text": "So you got to store it in local research.", "start_time": 3847.58, "end_time": 3849.22, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 693, "text": "Probably.", "raw_text": "Probably.", "start_time": 3849.54, "end_time": 3849.98, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 694, "text": "We probably have to build some API call.", "raw_text": "We probably have to build some API call.", "start_time": 3849.98, "end_time": 3851.94, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 695, "text": "Once you change the customer, we'll have a price that customer.", "raw_text": "Once you change the customer, we'll have a price that customer.", "start_time": 3852.02, "end_time": 3855.47, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 696, "text": "Okay.", "raw_text": "Okay.", "start_time": 3855.47, "end_time": 3855.95, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 697, "text": "And my other question on PKs really quick on PKs is when they actually do so is the.", "raw_text": "And my other question on PKs really quick on PKs is when they actually do so is the.", "start_time": 3856.43, "end_time": 3864.63, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 698, "text": "The PK basically when you mentioned that the sales rep comes in be like an hour or two to get lunch and then walk through the product.", "raw_text": "The PK basically when you mentioned that the sales rep comes in be like an hour or two to get lunch and then walk through the product.", "start_time": 3864.63, "end_time": 3870.27, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 699, "text": "What does that actually look like?", "raw_text": "What does that actually look like?", "start_time": 3870.67, "end_time": 3871.91, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 700, "text": "Is that going on the iPad going through the catalog?", "raw_text": "Is that going on the iPad going through the catalog?", "start_time": 3871.91, "end_time": 3874.67, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 701, "text": "Yeah, but they're putting it up on a screen.", "raw_text": "Yeah, but they're putting it up on a screen.", "start_time": 3874.67, "end_time": 3876.39, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 702, "text": "Okay.", "raw_text": "Okay.", "start_time": 3876.39, "end_time": 3876.75, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 703, "text": "So they go.", "raw_text": "So they go.", "start_time": 3876.75, "end_time": 3877.31, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 704, "text": "They feature this app and then they have printed catalogs they hand out and then just walk through everything.", "raw_text": "They feature this app and then they have printed catalogs they hand out and then just walk through everything.", "start_time": 3877.87, "end_time": 3882.91, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 705, "text": "That's new.", "raw_text": "That's new.", "start_time": 3882.91, "end_time": 3883.51, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 706, "text": "Correct.", "raw_text": "Correct.", "start_time": 3883.51, "end_time": 3883.95, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 707, "text": "Who approves that training?", "raw_text": "Who approves that training?", "start_time": 3884.19, "end_time": 3885.63, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 708, "text": "Do they all use the same one or does the sales rep. Every sales rep does their own.", "raw_text": "Do they all use the same one or does the sales rep. Every sales rep does their own.", "start_time": 3885.71, "end_time": 3889.71, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 709, "text": "However your customers are they.", "raw_text": "However your customers are they.", "start_time": 3890.11, "end_time": 3891.79, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 710, "text": "Is there like oversight or QA or like how do you make sure they're doing?", "raw_text": "Is there like oversight or QA or like how do you make sure they're doing?", "start_time": 3894.59, "end_time": 3898.35, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 711, "text": "Like either you just wait to see what they sell as you saw the sales or is There anything?", "raw_text": "Like either you just wait to see what they sell as you saw the sales or is There anything?", "start_time": 3898.59, "end_time": 3902.23, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 712, "text": "Yeah, our rep, because we have adds another layer to it.", "raw_text": "Yeah, our rep, because we have adds another layer to it.", "start_time": 3902.23, "end_time": 3907.84, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 713, "text": "Our showroom personnel that sell Inkly, we give them a kickback.", "raw_text": "Our showroom personnel that sell Inkly, we give them a kickback.", "start_time": 3907.84, "end_time": 3913.4, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 714, "text": "We have a call stiff program that if you sell Inkly so much, you can turn in your invoices to us and then we'll pay you like 3% on a debit card.", "raw_text": "We have a call stiff program that if you sell Inkly so much, you can turn in your invoices to us and then we'll pay you like 3% on a debit card.", "start_time": 3913.8, "end_time": 3924.04, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 715, "text": "They will get that increase if they sit through a pk.", "raw_text": "They will get that increase if they sit through a pk.", "start_time": 3924.36, "end_time": 3928.24, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 716, "text": "So the rep will send us a notice that these customers have done their product balance for the year for that training and they get an additional half percent off of it.", "raw_text": "So the rep will send us a notice that these customers have done their product balance for the year for that training and they get an additional half percent off of it.", "start_time": 3928.24, "end_time": 3937.78, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 717, "text": "So they're incentivized to make sure that they make the time for the rep to come in and do that because they know they're trying to get the additional per.", "raw_text": "So they're incentivized to make sure that they make the time for the rep to come in and do that because they know they're trying to get the additional per.", "start_time": 3937.78, "end_time": 3946.26, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 718, "text": "Prof. Off of it.", "raw_text": "Prof. Off of it.", "start_time": 3946.26, "end_time": 3946.94, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 719, "text": "So.", "raw_text": "So.", "start_time": 3946.94, "end_time": 3947.18, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 720, "text": "Because it's taking away from them actually selling on the floor.", "raw_text": "Because it's taking away from them actually selling on the floor.", "start_time": 3947.18, "end_time": 3950.74, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 721, "text": "So we have to give them something to take that time from that.", "raw_text": "So we have to give them something to take that time from that.", "start_time": 3950.74, "end_time": 3953.7, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 722, "text": "Not for the storage part of the.", "raw_text": "Not for the storage part of the.", "start_time": 3953.7, "end_time": 3955.1, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 723, "text": "No.", "raw_text": "No.", "start_time": 3955.66, "end_time": 3956.06, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 724, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 3956.7, "end_time": 3957.02, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 725, "text": "I was going to say what would you want it to be?", "raw_text": "I was going to say what would you want it to be?", "start_time": 3957.02, "end_time": 3958.78, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 726, "text": "I. I don't.", "raw_text": "I. I don't.", "start_time": 3962.04, "end_time": 3962.92, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 727, "text": "I can't imagine that it would.", "raw_text": "I can't imagine that it would.", "start_time": 3964.28, "end_time": 3965.64, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 728, "text": "I wouldn't have to ask like Brian or somebody like one of our regionals what they do.", "raw_text": "I wouldn't have to ask like Brian or somebody like one of our regionals what they do.", "start_time": 3965.64, "end_time": 3970.72, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 729, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 3970.72, "end_time": 3971.12, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 730, "text": "To the requirement of a PK could be.", "raw_text": "To the requirement of a PK could be.", "start_time": 3971.12, "end_time": 3975.32, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 731, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 3975.32, "end_time": 3975.68, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 732, "text": "I was gonna say we can talk too and like the three or two demos.", "raw_text": "I was gonna say we can talk too and like the three or two demos.", "start_time": 3975.68, "end_time": 3978.76, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 733, "text": "But if we're.", "raw_text": "But if we're.", "start_time": 3978.76, "end_time": 3979.48, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 734, "text": "If we're already going through all the learners, like understanding all the new products, getting the catalog and like hitting one more blood.", "raw_text": "If we're already going through all the learners, like understanding all the new products, getting the catalog and like hitting one more blood.", "start_time": 3979.48, "end_time": 3984.84, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 735, "text": "Just have like log generators, like work how you can sell it and training and then like, oh, you go on site, you can say what happens to the pk?", "raw_text": "Just have like log generators, like work how you can sell it and training and then like, oh, you go on site, you can say what happens to the pk?", "start_time": 3985, "end_time": 3992.44, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 736, "text": "Just one more table.", "raw_text": "Just one more table.", "start_time": 3992.76, "end_time": 3993.64, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 737, "text": "We track that.", "raw_text": "We track that.", "start_time": 3993.64, "end_time": 3994.52, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 738, "text": "That's nice.", "raw_text": "That's nice.", "start_time": 3995.16, "end_time": 3995.96, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 739, "text": "And also keep in mind this is like a dream session that we potentially want to integrate it with the in3 chat, but we already have it start working.", "raw_text": "And also keep in mind this is like a dream session that we potentially want to integrate it with the in3 chat, but we already have it start working.", "start_time": 3996.04, "end_time": 4007.24, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 740, "text": "So when we're talking voice, you know, maybe score on a customer, but also.", "raw_text": "So when we're talking voice, you know, maybe score on a customer, but also.", "start_time": 4007.32, "end_time": 4012.88, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 741, "text": "Try to put a list of the wish lists here.", "raw_text": "Try to put a list of the wish lists here.", "start_time": 4017.04, "end_time": 4019.84, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 742, "text": "That's another thing that we want to explore.", "raw_text": "That's another thing that we want to explore.", "start_time": 4022.48, "end_time": 4024.96, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 743, "text": "Yeah, that makes sense.", "raw_text": "Yeah, that makes sense.", "start_time": 4025.6, "end_time": 4026.64, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 744, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 4026.64, "end_time": 4026.92, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 745, "text": "Material would be nice for the customers.", "raw_text": "Material would be nice for the customers.", "start_time": 4026.92, "end_time": 4028.48, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 746, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 4031.36, "end_time": 4031.84, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 747, "text": "So then at the sales reps, we have sales managers that we have a distributed western sales manager and then a national sales manager.", "raw_text": "So then at the sales reps, we have sales managers that we have a distributed western sales manager and then a national sales manager.", "start_time": 4032.24, "end_time": 4040.21, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 748, "text": "So they might travel with those sales reps, you know, from time, or they do travel with those sales reps from time to time, you know, calling our customers and that.", "raw_text": "So they might travel with those sales reps, you know, from time, or they do travel with those sales reps from time to time, you know, calling our customers and that.", "start_time": 4040.21, "end_time": 4048.57, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 749, "text": "But they also work with them all the time to make sure that they're out doing all of our customers, especially those beta honors customers and getting them up.", "raw_text": "But they also work with them all the time to make sure that they're out doing all of our customers, especially those beta honors customers and getting them up.", "start_time": 4048.65, "end_time": 4056.09, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 750, "text": "And let's go over to hierarchy real quick.", "raw_text": "And let's go over to hierarchy real quick.", "start_time": 4056.09, "end_time": 4059.65, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 751, "text": "I think It'd be the national sales manager, which Hinckley employee, salary employee.", "raw_text": "I think It'd be the national sales manager, which Hinckley employee, salary employee.", "start_time": 4059.65, "end_time": 4065.38, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 752, "text": "Regional sales reps, which are inclusive employees.", "raw_text": "Regional sales reps, which are inclusive employees.", "start_time": 4065.54, "end_time": 4069.06, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 753, "text": "Reps, which are regional also, but they are not technically Hinckley employees and they're based on performance.", "raw_text": "Reps, which are regional also, but they are not technically Hinckley employees and they're based on performance.", "start_time": 4070.82, "end_time": 4077.94, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 754, "text": "Right.", "raw_text": "Right.", "start_time": 4078.1, "end_time": 4078.419, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 755, "text": "Because we can change agencies a lot quicker than we would change a regional Hinckley employee.", "raw_text": "Because we can change agencies a lot quicker than we would change a regional Hinckley employee.", "start_time": 4078.419, "end_time": 4084.66, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 756, "text": "Right.", "raw_text": "Right.", "start_time": 4084.66, "end_time": 4084.98, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 757, "text": "And then the customers are for the showroom solution and then the end users, which are the people who buy the product and put it in their house and stuff.", "raw_text": "And then the customers are for the showroom solution and then the end users, which are the people who buy the product and put it in their house and stuff.", "start_time": 4085.14, "end_time": 4092.35, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 758, "text": "But that's in the trade.", "raw_text": "But that's in the trade.", "start_time": 4092.35, "end_time": 4094.03, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 759, "text": "Oh, trade would be with showrooms.", "raw_text": "Oh, trade would be with showrooms.", "start_time": 4094.51, "end_time": 4096.75, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 760, "text": "Okay.", "raw_text": "Okay.", "start_time": 4097.07, "end_time": 4097.63, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 761, "text": "Yeah, customer or.", "raw_text": "Yeah, customer or.", "start_time": 4097.71, "end_time": 4099.63, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 762, "text": "Yeah, customers with the showroom customer customers.", "raw_text": "Yeah, customers with the showroom customer customers.", "start_time": 4099.63, "end_time": 4102.91, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 763, "text": "Showrooms and the trade, they're all same level.", "raw_text": "Showrooms and the trade, they're all same level.", "start_time": 4102.91, "end_time": 4105.47, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 764, "text": "And we're an E commerce.", "raw_text": "And we're an E commerce.", "start_time": 4106.19, "end_time": 4107.47, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 765, "text": "I guess they're customer customers.", "raw_text": "I guess they're customer customers.", "start_time": 4107.55, "end_time": 4111.63, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 766, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 4111.63, "end_time": 4112.07, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 767, "text": "I don't think they use the app at all for any other stuff.", "raw_text": "I don't think they use the app at all for any other stuff.", "start_time": 4112.07, "end_time": 4114.27, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 768, "text": "No, there are no.", "raw_text": "No, there are no.", "start_time": 4114.27, "end_time": 4114.91, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 769, "text": "So that's the hierarchy of like when we say regional sales reps versus sales reps that have regions.", "raw_text": "So that's the hierarchy of like when we say regional sales reps versus sales reps that have regions.", "start_time": 4116.64, "end_time": 4122.8, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 770, "text": "Like, those are two actually different people.", "raw_text": "Like, those are two actually different people.", "start_time": 4122.8, "end_time": 4124.64, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 771, "text": "Right?", "raw_text": "Right?", "start_time": 4124.64, "end_time": 4124.96, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 772, "text": "Yes.", "raw_text": "Yes.", "start_time": 4125.76, "end_time": 4126.24, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 773, "text": "So it was national, regional, Hinckley employees, then regional reps are just reps that are easy mentioned.", "raw_text": "So it was national, regional, Hinckley employees, then regional reps are just reps that are easy mentioned.", "start_time": 4126.8, "end_time": 4133.6, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 774, "text": "And then it's customers that are like people who actually buy lights.", "raw_text": "And then it's customers that are like people who actually buy lights.", "start_time": 4133.68, "end_time": 4138.12, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 775, "text": "But then showrooms, trade and E commerce.", "raw_text": "But then showrooms, trade and E commerce.", "start_time": 4138.12, "end_time": 4140.4, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 776, "text": "So those are all our customers.", "raw_text": "So those are all our customers.", "start_time": 4141.129, "end_time": 4142.969, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 777, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 4144.729, "end_time": 4145.209, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 778, "text": "And then there's the end users who are the people who buy it from the trade, from the showroom, from the builder.", "raw_text": "And then there's the end users who are the people who buy it from the trade, from the showroom, from the builder.", "start_time": 4145.369, "end_time": 4153.929, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 779, "text": "And then do you guys do tracking of.", "raw_text": "And then do you guys do tracking of.", "start_time": 4156.889, "end_time": 4160.249, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 780, "text": "Do you take your lighting all the way to the end user?", "raw_text": "Do you take your lighting all the way to the end user?", "start_time": 4160.809, "end_time": 4162.929, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 781, "text": "Like you want to run who bought it, the contact info or like, do you get paid for that?", "raw_text": "Like you want to run who bought it, the contact info or like, do you get paid for that?", "start_time": 4162.929, "end_time": 4166.089, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 782, "text": "Like, your job is done.", "raw_text": "Like, your job is done.", "start_time": 4166.74, "end_time": 4167.78, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 783, "text": "Tracking wants to hit your customer, which is like a show.", "raw_text": "Tracking wants to hit your customer, which is like a show.", "start_time": 4167.78, "end_time": 4170.1, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 784, "text": "Or you also care about the end users.", "raw_text": "Or you also care about the end users.", "start_time": 4170.58, "end_time": 4172.7, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 785, "text": "Attract them.", "raw_text": "Attract them.", "start_time": 4172.7, "end_time": 4173.38, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 786, "text": "We have registered products with website.", "raw_text": "We have registered products with website.", "start_time": 4173.62, "end_time": 4177.62, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 787, "text": "That's what end users.", "raw_text": "That's what end users.", "start_time": 4178.98, "end_time": 4180.58, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 788, "text": "And then you get warranty button up.", "raw_text": "And then you get warranty button up.", "start_time": 4180.58, "end_time": 4182.74, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 789, "text": "We get paid from our customers.", "raw_text": "We get paid from our customers.", "start_time": 4183.14, "end_time": 4184.82, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 790, "text": "Got you.", "raw_text": "Got you.", "start_time": 4184.82, "end_time": 4185.46, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 791, "text": "Both the end users and our electricians have to do installs.", "raw_text": "Both the end users and our electricians have to do installs.", "start_time": 4185.62, "end_time": 4188.58, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 792, "text": "Do you call customer here?", "raw_text": "Do you call customer here?", "start_time": 4188.58, "end_time": 4189.7, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 793, "text": "Quite a bit.", "raw_text": "Quite a bit.", "start_time": 4189.7, "end_time": 4190.26, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 794, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 4190.26, "end_time": 4191.1, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 795, "text": "Offer support, everything.", "raw_text": "Offer support, everything.", "start_time": 4191.1, "end_time": 4192.1, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 796, "text": "And I think Lisa tracks by what we ship to for like marketing research and that.", "raw_text": "And I think Lisa tracks by what we ship to for like marketing research and that.", "start_time": 4192.429, "end_time": 4197.149, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 797, "text": "Like what's hot in California and why we haven't sold, you know, whatever.", "raw_text": "Like what's hot in California and why we haven't sold, you know, whatever.", "start_time": 4197.149, "end_time": 4203.149, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 798, "text": "But that's fixing that shit too.", "raw_text": "But that's fixing that shit too.", "start_time": 4204.829, "end_time": 4206.429, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 799, "text": "So.", "raw_text": "So.", "start_time": 4206.429, "end_time": 4206.709, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 800, "text": "Yeah, but we don't take that information to the app or it's helpful.", "raw_text": "Yeah, but we don't take that information to the app or it's helpful.", "start_time": 4206.709, "end_time": 4212.029, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 801, "text": "Makes sense.", "raw_text": "Makes sense.", "start_time": 4212.109, "end_time": 4212.829, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 802, "text": "And also when we're talking about like customer accounts or customer logins, I think it's more showroom.", "raw_text": "And also when we're talking about like customer accounts or customer logins, I think it's more showroom.", "start_time": 4214.109, "end_time": 4220.39, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 803, "text": "So there's like a difference between a customer login and an end user login.", "raw_text": "So there's like a difference between a customer login and an end user login.", "start_time": 4220.87, "end_time": 4224.23, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 804, "text": "Right.", "raw_text": "Right.", "start_time": 4224.23, "end_time": 4224.55, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 805, "text": "So that's awesome.", "raw_text": "So that's awesome.", "start_time": 4224.55, "end_time": 4226.47, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 806, "text": "Yeah, that's a helpful decision.", "raw_text": "Yeah, that's a helpful decision.", "start_time": 4226.87, "end_time": 4227.99, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 807, "text": "Yes.", "raw_text": "Yes.", "start_time": 4228.31, "end_time": 4228.79, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 808, "text": "Yes.", "raw_text": "Yes.", "start_time": 4229.19, "end_time": 4229.67, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 809, "text": "Yeah, I Feel like we've gone through the sales process pretty well now, I think sales.", "raw_text": "Yeah, I Feel like we've gone through the sales process pretty well now, I think sales.", "start_time": 4235.43, "end_time": 4240.71, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 810, "text": "So mostly the users in that are focusing off on the sales reps.", "raw_text": "So mostly the users in that are focusing off on the sales reps.", "start_time": 4240.87, "end_time": 4245.35, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 811, "text": "I guess sales reps are the ones that are using this do.", "raw_text": "I guess sales reps are the ones that are using this do.", "start_time": 4245.35, "end_time": 4248.56, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 812, "text": "What's the role of regional or national managers if they use this app, is it more so just kind of.", "raw_text": "What's the role of regional or national managers if they use this app, is it more so just kind of.", "start_time": 4248.88, "end_time": 4255.84, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 813, "text": "Because their.", "raw_text": "Because their.", "start_time": 4256.16, "end_time": 4256.8, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 814, "text": "Their main goal is managing the reps.", "raw_text": "Their main goal is managing the reps.", "start_time": 4256.8, "end_time": 4258.92, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 815, "text": "So they use this app.", "raw_text": "So they use this app.", "start_time": 4258.92, "end_time": 4260, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 816, "text": "Like just kind of.", "raw_text": "Like just kind of.", "start_time": 4260, "end_time": 4260.8, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 817, "text": "Do they get the catalog or who is saying like actually goes into catalog.", "raw_text": "Do they get the catalog or who is saying like actually goes into catalog.", "start_time": 4266, "end_time": 4269.84, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 818, "text": "That's.", "raw_text": "That's.", "start_time": 4270.56, "end_time": 4271.04, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 819, "text": "That's the product team.", "raw_text": "That's the product team.", "start_time": 4271.04, "end_time": 4272.08, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 820, "text": "Yeah, that little vet is what we're coming out.", "raw_text": "Yeah, that little vet is what we're coming out.", "start_time": 4272.48, "end_time": 4274.2, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 821, "text": "They say what we're actually releasing and then the catalog is the marketing department how it looks and feels.", "raw_text": "They say what we're actually releasing and then the catalog is the marketing department how it looks and feels.", "start_time": 4274.2, "end_time": 4281, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 822, "text": "But Jeremy and Jess who we ultimately have the whole responsibility of all of it.", "raw_text": "But Jeremy and Jess who we ultimately have the whole responsibility of all of it.", "start_time": 4281, "end_time": 4287.08, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 823, "text": "The final say of what.", "raw_text": "The final say of what.", "start_time": 4287.8, "end_time": 4289.04, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 824, "text": "How all that happens and looks and all that stuff.", "raw_text": "How all that happens and looks and all that stuff.", "start_time": 4289.04, "end_time": 4291.48, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 825, "text": "Cora, can we give more Orland a username and password for someone to where do you add it?", "raw_text": "Cora, can we give more Orland a username and password for someone to where do you add it?", "start_time": 4292.52, "end_time": 4298.68, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 826, "text": "Yeah, so I think it would be good to have a put in a password so you can.", "raw_text": "Yeah, so I think it would be good to have a put in a password so you can.", "start_time": 4301.2, "end_time": 4305.04, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 827, "text": "Great.", "raw_text": "Great.", "start_time": 4307.6, "end_time": 4308, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 828, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 4308.96, "end_time": 4309.48, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 829, "text": "So if the sales reps are the primary role user, are there any other roles that use the app, like admin type of roles or other Personas?", "raw_text": "So if the sales reps are the primary role user, are there any other roles that use the app, like admin type of roles or other Personas?", "start_time": 4309.48, "end_time": 4321.92, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 830, "text": "Yes, we do have admins.", "raw_text": "Yes, we do have admins.", "start_time": 4322.4, "end_time": 4324.28, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 831, "text": "So all employees.", "raw_text": "So all employees.", "start_time": 4324.28, "end_time": 4325.24, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 832, "text": "Not all employees, but the employees that have access to the app for all.", "raw_text": "Not all employees, but the employees that have access to the app for all.", "start_time": 4325.24, "end_time": 4328.08, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 833, "text": "We have like they're basically all admin accounts.", "raw_text": "We have like they're basically all admin accounts.", "start_time": 4328.08, "end_time": 4330.51, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 834, "text": "The employee accounts.", "raw_text": "The employee accounts.", "start_time": 4330.51, "end_time": 4331.43, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 835, "text": "You can see all of the customers.", "raw_text": "You can see all of the customers.", "start_time": 4331.43, "end_time": 4333.39, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 836, "text": "We can see all of the wish lists.", "raw_text": "We can see all of the wish lists.", "start_time": 4333.55, "end_time": 4335.63, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 837, "text": "We can see all the orders that customers taken.", "raw_text": "We can see all the orders that customers taken.", "start_time": 4335.63, "end_time": 4339.15, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 838, "text": "And we also have a web portal where we can change username and passwords, add usernames, add new customers, add new employees to be able to use the app.", "raw_text": "And we also have a web portal where we can change username and passwords, add usernames, add new customers, add new employees to be able to use the app.", "start_time": 4340.11, "end_time": 4352.51, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 839, "text": "Is that web portal, is that my Hinkley or is that.", "raw_text": "Is that web portal, is that my Hinkley or is that.", "start_time": 4353.39, "end_time": 4356.19, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 840, "text": "Is it just its own separate.", "raw_text": "Is it just its own separate.", "start_time": 4356.19, "end_time": 4358.11, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 841, "text": "Yeah, I guess going.", "raw_text": "Yeah, I guess going.", "start_time": 4358.75, "end_time": 4360.51, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 842, "text": "That would be your question.", "raw_text": "That would be your question.", "start_time": 4360.51, "end_time": 4361.55, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 843, "text": "The Mythinkly app portal.", "raw_text": "The Mythinkly app portal.", "start_time": 4361.71, "end_time": 4363.95, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 844, "text": "Yeah, it's my.", "raw_text": "Yeah, it's my.", "start_time": 4364.59, "end_time": 4365.39, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 845, "text": "Okay, there's no.", "raw_text": "Okay, there's no.", "start_time": 4365.71, "end_time": 4368.51, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 846, "text": "At the app level, there's two levels.", "raw_text": "At the app level, there's two levels.", "start_time": 4369.15, "end_time": 4371.03, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 847, "text": "There's an employee and rep.", "raw_text": "There's an employee and rep.", "start_time": 4371.03, "end_time": 4372.11, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 848, "text": "If you're an employee, you can see all the accounts customers.", "raw_text": "If you're an employee, you can see all the accounts customers.", "start_time": 4372.27, "end_time": 4374.91, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 849, "text": "If you're a rep, you just get to see your accounts customers.", "raw_text": "If you're a rep, you just get to see your accounts customers.", "start_time": 4374.91, "end_time": 4377.55, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 850, "text": "Okay.", "raw_text": "Okay.", "start_time": 4377.63, "end_time": 4378.19, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 851, "text": "So when.", "raw_text": "So when.", "start_time": 4378.91, "end_time": 4379.39, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 852, "text": "When I get to this customer list up top.", "raw_text": "When I get to this customer list up top.", "start_time": 4379.39, "end_time": 4381.21, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 853, "text": "So it says cost Dallas trademark 1000 at the very top.", "raw_text": "So it says cost Dallas trademark 1000 at the very top.", "start_time": 4382.48, "end_time": 4386.44, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 854, "text": "Right.", "raw_text": "Right.", "start_time": 4386.44, "end_time": 4386.76, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 855, "text": "Kind of the picture of that.", "raw_text": "Kind of the picture of that.", "start_time": 4386.76, "end_time": 4388.88, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 856, "text": "Now I.", "raw_text": "Now I.", "start_time": 4389.36, "end_time": 4390.08, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 857, "text": "My list of customers is limited to me being the employee to everybody.", "raw_text": "My list of customers is limited to me being the employee to everybody.", "start_time": 4390.8, "end_time": 4395.44, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 858, "text": "If I'm a rep, my list of customers is limited to the number to the customers that are.", "raw_text": "If I'm a rep, my list of customers is limited to the number to the customers that are.", "start_time": 4395.76, "end_time": 4401.68, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 859, "text": "Now I picked this streamline for this demo that was really good though too Lauren, with that search because they can type a Name in or city on that.", "raw_text": "Now I picked this streamline for this demo that was really good though too Lauren, with that search because they can type a Name in or city on that.", "start_time": 4405.12, "end_time": 4419.08, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 860, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 4419.32, "end_time": 4419.8, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 861, "text": "Or.", "raw_text": "Or.", "start_time": 4419.96, "end_time": 4420.36, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 862, "text": "Refreshing the screenshot of the video.", "raw_text": "Refreshing the screenshot of the video.", "start_time": 4424.36, "end_time": 4428.44, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 863, "text": "Because also sometimes like the showroom might have multiple locations.", "raw_text": "Because also sometimes like the showroom might have multiple locations.", "start_time": 4430.12, "end_time": 4434.24, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 864, "text": "Like maybe throughout Florida they have five different ones.", "raw_text": "Like maybe throughout Florida they have five different ones.", "start_time": 4434.24, "end_time": 4436.56, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 865, "text": "So they'll have like dash one, dash two dashboard with the different addresses.", "raw_text": "So they'll have like dash one, dash two dashboard with the different addresses.", "start_time": 4436.56, "end_time": 4440.58, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 866, "text": "So when they're walking a customer around, they'll choose the showroom they want it to ship to.", "raw_text": "So when they're walking a customer around, they'll choose the showroom they want it to ship to.", "start_time": 4441.06, "end_time": 4445.86, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 867, "text": "So maybe they'll do that.", "raw_text": "So maybe they'll do that.", "start_time": 4446.34, "end_time": 4447.46, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 868, "text": "So is selecting a customer primarily for like the ordering functionality?", "raw_text": "So is selecting a customer primarily for like the ordering functionality?", "start_time": 4450.02, "end_time": 4453.94, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 869, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 4454.34, "end_time": 4454.82, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 870, "text": "Or does that, does that drive what's viewable in the catalog?", "raw_text": "Or does that, does that drive what's viewable in the catalog?", "start_time": 4454.9, "end_time": 4458.74, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 871, "text": "The price change?", "raw_text": "The price change?", "start_time": 4459.54, "end_time": 4460.5, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 872, "text": "The price just present.", "raw_text": "The price just present.", "start_time": 4460.74, "end_time": 4461.78, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 873, "text": "Okay.", "raw_text": "Okay.", "start_time": 4461.94, "end_time": 4462.5, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 874, "text": "The price is what?", "raw_text": "The price is what?", "start_time": 4462.66, "end_time": 4463.7, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 875, "text": "This app does not have that customization pricing functionality that Viniz talked about earlier.", "raw_text": "This app does not have that customization pricing functionality that Viniz talked about earlier.", "start_time": 4464.17, "end_time": 4471.37, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 876, "text": "This app only has a standard pricing.", "raw_text": "This app only has a standard pricing.", "start_time": 4471.93, "end_time": 4474.89, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 877, "text": "So you can only or market wherever you are, you're set up to one of the four prices that you get to show.", "raw_text": "So you can only or market wherever you are, you're set up to one of the four prices that you get to show.", "start_time": 4474.97, "end_time": 4484.33, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 878, "text": "That's the end trademark and pro.", "raw_text": "That's the end trademark and pro.", "start_time": 4484.65, "end_time": 4487.93, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 879, "text": "Those are all prices we show on this tab.", "raw_text": "Those are all prices we show on this tab.", "start_time": 4488.73, "end_time": 4491.05, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 880, "text": "And you select the customer, you're showing one of those.", "raw_text": "And you select the customer, you're showing one of those.", "start_time": 4491.73, "end_time": 4495.01, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 881, "text": "So if you're a pro customer price, maybe it's your own custom specific price.", "raw_text": "So if you're a pro customer price, maybe it's your own custom specific price.", "start_time": 4495.01, "end_time": 4500.21, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 882, "text": "I think the future of that.", "raw_text": "I think the future of that.", "start_time": 4500.45, "end_time": 4502.13, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 883, "text": "We want that, we want that functionality to your own price.", "raw_text": "We want that, we want that functionality to your own price.", "start_time": 4502.45, "end_time": 4508.37, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 884, "text": "The tricky part is when we get soft orders from holster Dallas.", "raw_text": "The tricky part is when we get soft orders from holster Dallas.", "start_time": 4510.29, "end_time": 4515.09, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 885, "text": "The pricing that you get at Dallas is not based on customer specific price, but it's based on the level that the customer is only for that part.", "raw_text": "The pricing that you get at Dallas is not based on customer specific price, but it's based on the level that the customer is only for that part.", "start_time": 4515.89, "end_time": 4528.17, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 886, "text": "The current problem.", "raw_text": "The current problem.", "start_time": 4528.73, "end_time": 4529.69, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 887, "text": "So they don't double tip.", "raw_text": "So they don't double tip.", "start_time": 4529.77, "end_time": 4531.13, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 888, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 4531.29, "end_time": 4531.77, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 889, "text": "Or they get an inside 50 and they can't get a 50 off the back.", "raw_text": "Or they get an inside 50 and they can't get a 50 off the back.", "start_time": 4531.77, "end_time": 4534.89, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 890, "text": "Yes.", "raw_text": "Yes.", "start_time": 4534.89, "end_time": 4535.37, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 891, "text": "So that's the time.", "raw_text": "So that's the time.", "start_time": 4537.13, "end_time": 4538.17, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 892, "text": "That's the tricky part.", "raw_text": "That's the tricky part.", "start_time": 4538.17, "end_time": 4539.05, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 893, "text": "And that's why we built the stack in just these standard pricing levels.", "raw_text": "And that's why we built the stack in just these standard pricing levels.", "start_time": 4539.05, "end_time": 4543.21, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 894, "text": "Interesting.", "raw_text": "Interesting.", "start_time": 4543.61, "end_time": 4544.11, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 895, "text": "Something to think about.", "raw_text": "Something to think about.", "start_time": 4546.82, "end_time": 4547.7, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 896, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 4547.86, "end_time": 4548.26, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 897, "text": "So during promo you have to kind of like fall back on a new price.", "raw_text": "So during promo you have to kind of like fall back on a new price.", "start_time": 4548.26, "end_time": 4551.7, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 898, "text": "What else like within the app is specific to the customer or like dynamic for the customer?", "raw_text": "What else like within the app is specific to the customer or like dynamic for the customer?", "start_time": 4552.74, "end_time": 4559.1, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 899, "text": "When I select customer is it.", "raw_text": "When I select customer is it.", "start_time": 4559.1, "end_time": 4560.66, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 900, "text": "It's like pricing.", "raw_text": "It's like pricing.", "start_time": 4560.66, "end_time": 4561.7, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 901, "text": "It's the stock.", "raw_text": "It's the stock.", "start_time": 4561.86, "end_time": 4564.42, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 902, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 4564.9, "end_time": 4565.26, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 903, "text": "Inventory and stock.", "raw_text": "Inventory and stock.", "start_time": 4565.26, "end_time": 4566.42, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 904, "text": "So if I go to inventory side, this is showing me who my I go to display.", "raw_text": "So if I go to inventory side, this is showing me who my I go to display.", "start_time": 4567.94, "end_time": 4573.66, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 905, "text": "This is display of the customer that I have selected above.", "raw_text": "This is display of the customer that I have selected above.", "start_time": 4573.98, "end_time": 4577.18, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 906, "text": "Okay.", "raw_text": "Okay.", "start_time": 4577.42, "end_time": 4577.98, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 907, "text": "And save for stock.", "raw_text": "And save for stock.", "start_time": 4578.38, "end_time": 4579.74, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 908, "text": "A lot of the reps are asking for to be able to see display of stock independent moving customers.", "raw_text": "A lot of the reps are asking for to be able to see display of stock independent moving customers.", "start_time": 4581.58, "end_time": 4588.38, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 909, "text": "Because they just want to see the whole list.", "raw_text": "Because they just want to see the whole list.", "start_time": 4588.38, "end_time": 4590.66, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 910, "text": "Right.", "raw_text": "Right.", "start_time": 4590.66, "end_time": 4590.98, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 911, "text": "What if they want to see the entire list, which would be a nice feature to have so you kind of defaulted.", "raw_text": "What if they want to see the entire list, which would be a nice feature to have so you kind of defaulted.", "start_time": 4590.98, "end_time": 4598.55, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 912, "text": "But if you want to look at a different customer, you don't have to change the customer to see there isn't also order history too.", "raw_text": "But if you want to look at a different customer, you don't have to change the customer to see there isn't also order history too.", "start_time": 4598.55, "end_time": 4607.19, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 913, "text": "Right?", "raw_text": "Right?", "start_time": 4607.19, "end_time": 4607.47, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 914, "text": "That's customer.", "raw_text": "That's customer.", "start_time": 4607.47, "end_time": 4608.55, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 915, "text": "Yeah, order history.", "raw_text": "Yeah, order history.", "start_time": 4608.55, "end_time": 4609.35, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 916, "text": "I mean this Whole idea of picking the customer and limiting everything else we have to the customer, I would do away with if it can handle the data because I would just add filters.", "raw_text": "I mean this Whole idea of picking the customer and limiting everything else we have to the customer, I would do away with if it can handle the data because I would just add filters.", "start_time": 4610.07, "end_time": 4623.89, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 917, "text": "So if you want to look at history by a customer, you pick that customer, you look at the history for that customer.", "raw_text": "So if you want to look at history by a customer, you pick that customer, you look at the history for that customer.", "start_time": 4624.21, "end_time": 4628.89, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 918, "text": "But you should be able to see them.", "raw_text": "But you should be able to see them.", "start_time": 4628.89, "end_time": 4630.21, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 919, "text": "Why limit a lot of the times in market?", "raw_text": "Why limit a lot of the times in market?", "start_time": 4631.17, "end_time": 4633.89, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 920, "text": "They'll create an order under a different drop ship.", "raw_text": "They'll create an order under a different drop ship.", "start_time": 4633.89, "end_time": 4636.57, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 921, "text": "They have no idea which that drop ship is like.", "raw_text": "They have no idea which that drop ship is like.", "start_time": 4636.57, "end_time": 4638.89, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 922, "text": "I created an order on Tuesday and they're going to go out and find five different customers.", "raw_text": "I created an order on Tuesday and they're going to go out and find five different customers.", "start_time": 4638.89, "end_time": 4644.13, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 923, "text": "Right.", "raw_text": "Right.", "start_time": 4644.13, "end_time": 4644.45, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 924, "text": "Let me go back to custom seats.", "raw_text": "Let me go back to custom seats.", "start_time": 4645.73, "end_time": 4647.29, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 925, "text": "And who was that for?", "raw_text": "And who was that for?", "start_time": 4647.29, "end_time": 4649.33, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 926, "text": "Just.", "raw_text": "Just.", "start_time": 4649.78, "end_time": 4650.02, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 927, "text": "So the redesign of that app.", "raw_text": "So the redesign of that app.", "start_time": 4654.98, "end_time": 4656.66, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 928, "text": "Should you moderize with your price suggestions just for ease of use because it's an annoyance to log in as a customer.", "raw_text": "Should you moderize with your price suggestions just for ease of use because it's an annoyance to log in as a customer.", "start_time": 4656.82, "end_time": 4665.3, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 929, "text": "And pricing too.", "raw_text": "And pricing too.", "start_time": 4667.62, "end_time": 4668.62, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 930, "text": "Like we have these levels up here.", "raw_text": "Like we have these levels up here.", "start_time": 4668.62, "end_time": 4670.82, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 931, "text": "So if I go to settings, I can control which pricing I show.", "raw_text": "So if I go to settings, I can control which pricing I show.", "start_time": 4670.82, "end_time": 4674.82, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 932, "text": "So if I can accept the app price, we should add pro price here at trade price, which for us is pretty expensive because we got to call Joe.", "raw_text": "So if I can accept the app price, we should add pro price here at trade price, which for us is pretty expensive because we got to call Joe.", "start_time": 4676.75, "end_time": 4684.43, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 933, "text": "Joe's got to code it in.", "raw_text": "Joe's got to code it in.", "start_time": 4684.43, "end_time": 4685.71, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 934, "text": "He's going to publish the new ad.", "raw_text": "He's going to publish the new ad.", "start_time": 4686.35, "end_time": 4687.71, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 935, "text": "Another replies.", "raw_text": "Another replies.", "start_time": 4688.03, "end_time": 4689.11, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 936, "text": "All the reps have to delete the app and reinstall the app.", "raw_text": "All the reps have to delete the app and reinstall the app.", "start_time": 4689.11, "end_time": 4692.83, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 937, "text": "And then comes market.", "raw_text": "And then comes market.", "start_time": 4693.07, "end_time": 4694.91, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 938, "text": "Pat will ignore that.", "raw_text": "Pat will ignore that.", "start_time": 4696.27, "end_time": 4698.19, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 939, "text": "Email network.", "raw_text": "Email network.", "start_time": 4698.19, "end_time": 4698.83, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 940, "text": "Talk to Corey.", "raw_text": "Talk to Corey.", "start_time": 4699.55, "end_time": 4700.59, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 941, "text": "Hey, Corey, I need this right now.", "raw_text": "Hey, Corey, I need this right now.", "start_time": 4700.59, "end_time": 4702.19, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 942, "text": "Wait.", "raw_text": "Wait.", "start_time": 4702.8, "end_time": 4703.12, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 943, "text": "Yeah, we get.", "raw_text": "Yeah, we get.", "start_time": 4703.28, "end_time": 4704.56, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 944, "text": "This takes 20 minutes.", "raw_text": "This takes 20 minutes.", "start_time": 4704.96, "end_time": 4706.08, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 945, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 4708.72, "end_time": 4709.08, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 946, "text": "So you see what I mean?", "raw_text": "So you see what I mean?", "start_time": 4709.08, "end_time": 4710.08, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 947, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 4710.08, "end_time": 4710.48, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 948, "text": "Was there one point that we were thinking that when we released the app to automatically if it's an app Store to say you have an update.", "raw_text": "Was there one point that we were thinking that when we released the app to automatically if it's an app Store to say you have an update.", "start_time": 4711.28, "end_time": 4718.84, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 949, "text": "I know we're talking something.", "raw_text": "I know we're talking something.", "start_time": 4718.84, "end_time": 4720.24, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 950, "text": "I mean all that stuff is with the App store is possible.", "raw_text": "I mean all that stuff is with the App store is possible.", "start_time": 4721.04, "end_time": 4723.68, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 951, "text": "You can, you know, you can say you can't use the set because you have to get the latest version or you could say there's a new version.", "raw_text": "You can, you know, you can say you can't use the set because you have to get the latest version or you could say there's a new version.", "start_time": 4723.76, "end_time": 4730.84, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 952, "text": "We recommend you update.", "raw_text": "We recommend you update.", "start_time": 4731.88, "end_time": 4732.96, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 953, "text": "Right.", "raw_text": "Right.", "start_time": 4732.96, "end_time": 4733.24, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 954, "text": "But we should have that choice to save.", "raw_text": "But we should have that choice to save.", "start_time": 4733.24, "end_time": 4735.4, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 955, "text": "You cannot use this guy.", "raw_text": "You cannot use this guy.", "start_time": 4735.72, "end_time": 4737, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 956, "text": "You guys have seen it with Frontier.", "raw_text": "You guys have seen it with Frontier.", "start_time": 4737.48, "end_time": 4738.92, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 957, "text": "There's even stuff you can do with newer technologies like React native where you can actually push over the air updates where it doesn't actually show as an update in the app store, but you can just push it straight to the app, like with the app bundle.", "raw_text": "There's even stuff you can do with newer technologies like React native where you can actually push over the air updates where it doesn't actually show as an update in the app store, but you can just push it straight to the app, like with the app bundle.", "start_time": 4741.64, "end_time": 4759.09, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 958, "text": "So it's really cool for like smaller changes or stuff that you can fix real quick.", "raw_text": "So it's really cool for like smaller changes or stuff that you can fix real quick.", "start_time": 4759.09, "end_time": 4763.17, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 959, "text": "Like you don't have to go through the whole app process.", "raw_text": "Like you don't have to go through the whole app process.", "start_time": 4763.17, "end_time": 4765.37, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 960, "text": "You need to do that a lot just like you would with a website.", "raw_text": "You need to do that a lot just like you would with a website.", "start_time": 4765.37, "end_time": 4770.29, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 961, "text": "Right.", "raw_text": "Right.", "start_time": 4770.53, "end_time": 4770.89, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 962, "text": "Like you just go to the website and sorry, yeah, there is some of that functionality on it which is really cool.", "raw_text": "Like you just go to the website and sorry, yeah, there is some of that functionality on it which is really cool.", "start_time": 4770.89, "end_time": 4775.85, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 963, "text": "Cool.", "raw_text": "Cool.", "start_time": 4775.85, "end_time": 4776.29, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 964, "text": "One of the things Here though too.", "raw_text": "One of the things Here though too.", "start_time": 4776.77, "end_time": 4778.05, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 965, "text": "Lauren, if you can go back to the pricing is that they have the option of none of them because sometimes they're talking to a consumer or something where they don't want the prices to show whatsoever.", "raw_text": "Lauren, if you can go back to the pricing is that they have the option of none of them because sometimes they're talking to a consumer or something where they don't want the prices to show whatsoever.", "start_time": 4778.05, "end_time": 4788.1, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 966, "text": "So there you doesn't have any price showing up on there.", "raw_text": "So there you doesn't have any price showing up on there.", "start_time": 4788.82, "end_time": 4792.34, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 967, "text": "They're just talking about the fixtures and looking at it because they don't want to.", "raw_text": "They're just talking about the fixtures and looking at it because they don't want to.", "start_time": 4792.34, "end_time": 4795.94, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 968, "text": "So you go back here.", "raw_text": "So you go back here.", "start_time": 4796.26, "end_time": 4797.62, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 969, "text": "What.", "raw_text": "What.", "start_time": 4797.62, "end_time": 4797.94, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 970, "text": "Could you guys talk a little bit more about promos and can we talk about that when we get.", "raw_text": "Could you guys talk a little bit more about promos and can we talk about that when we get.", "start_time": 4798.259, "end_time": 4805.06, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 971, "text": "You guys want to start the process?", "raw_text": "You guys want to start the process?", "start_time": 4805.78, "end_time": 4807.78, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 972, "text": "Yeah, sorry.", "raw_text": "Yeah, sorry.", "start_time": 4808.66, "end_time": 4809.78, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 973, "text": "I always say that because in my mind, if I were talking in order, I feel like we're going to hit everything.", "raw_text": "I always say that because in my mind, if I were talking in order, I feel like we're going to hit everything.", "start_time": 4811.46, "end_time": 4817.61, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 974, "text": "I feel like we're going to talk about orders.", "raw_text": "I feel like we're going to talk about orders.", "start_time": 4817.85, "end_time": 4820.81, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 975, "text": "I may miss something on the other screens.", "raw_text": "I may miss something on the other screens.", "start_time": 4820.81, "end_time": 4822.57, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 976, "text": "Okay.", "raw_text": "Okay.", "start_time": 4822.73, "end_time": 4823.17, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 977, "text": "Yeah, let's do it.", "raw_text": "Yeah, let's do it.", "start_time": 4823.17, "end_time": 4824.49, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 978, "text": "Yeah, Yeah.", "raw_text": "Yeah, Yeah.", "start_time": 4824.49, "end_time": 4825.69, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 979, "text": "I feel like now we have a much better understanding of just like the business and stuff in general.", "raw_text": "I feel like now we have a much better understanding of just like the business and stuff in general.", "start_time": 4825.69, "end_time": 4828.81, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 980, "text": "I think the end user customer experience was a big one for me.", "raw_text": "I think the end user customer experience was a big one for me.", "start_time": 4828.81, "end_time": 4831.25, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 981, "text": "So that helps already.", "raw_text": "So that helps already.", "start_time": 4831.25, "end_time": 4832.25, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 982, "text": "All right, so start by the end.", "raw_text": "All right, so start by the end.", "start_time": 4834.41, "end_time": 4836.45, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 983, "text": "Yeah, sure.", "raw_text": "Yeah, sure.", "start_time": 4836.45, "end_time": 4839.61, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 984, "text": "Making me copy.", "raw_text": "Making me copy.", "start_time": 4849.93, "end_time": 4850.73, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 985, "text": "Yeah, it's 1020 Cora, just so you know.", "raw_text": "Yeah, it's 1020 Cora, just so you know.", "start_time": 4853.37, "end_time": 4858.65, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 986, "text": "And we'll take a break at some point.", "raw_text": "And we'll take a break at some point.", "start_time": 4865.81, "end_time": 4867.57, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 987, "text": "We've been at it for an hour and a half almost.", "raw_text": "We've been at it for an hour and a half almost.", "start_time": 4867.81, "end_time": 4869.73, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 988, "text": "So the app, the background is AWS.", "raw_text": "So the app, the background is AWS.", "start_time": 4870.53, "end_time": 4875.25, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 989, "text": "So it's AWS and it's SQL driven app.", "raw_text": "So it's AWS and it's SQL driven app.", "start_time": 4876.29, "end_time": 4879.89, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 990, "text": "We have NetSuite as our front end ERP.", "raw_text": "We have NetSuite as our front end ERP.", "start_time": 4880.37, "end_time": 4884.69, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 991, "text": "And then we have think of it as an ETL database that we call lightningly.", "raw_text": "And then we have think of it as an ETL database that we call lightningly.", "start_time": 4885.25, "end_time": 4889.97, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 992, "text": "That was created originally by progression, like a COLA progression that updated EM10.", "raw_text": "That was created originally by progression, like a COLA progression that updated EM10.", "start_time": 4890.21, "end_time": 4897, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 993, "text": "We maintain that database.", "raw_text": "We maintain that database.", "start_time": 4897.08, "end_time": 4898.6, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 994, "text": "So the NetSuite is the primary source of data.", "raw_text": "So the NetSuite is the primary source of data.", "start_time": 4898.76, "end_time": 4901.96, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 995, "text": "We use booming tools to bring data into MyHinkleet and then disperse it.", "raw_text": "We use booming tools to bring data into MyHinkleet and then disperse it.", "start_time": 4902.28, "end_time": 4907.48, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 996, "text": "So we disperse the data from MyHinkleet to this day still to our customers.", "raw_text": "So we disperse the data from MyHinkleet to this day still to our customers.", "start_time": 4907.56, "end_time": 4912.52, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 997, "text": "Inventory feeds, we do Salsify.", "raw_text": "Inventory feeds, we do Salsify.", "start_time": 4912.68, "end_time": 4915.4, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 998, "text": "So from myhinkley still, if they go to Salsify, then Salsify goes to our partners.", "raw_text": "So from myhinkley still, if they go to Salsify, then Salsify goes to our partners.", "start_time": 4916.2, "end_time": 4922.3, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 999, "text": "But the data that we have is still upon our database and then we push it into the AWS database VLAN server.", "raw_text": "But the data that we have is still upon our database and then we push it into the AWS database VLAN server.", "start_time": 4922.62, "end_time": 4934.42, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1000, "text": "So no APIs for us, nothing.", "raw_text": "So no APIs for us, nothing.", "start_time": 4934.42, "end_time": 4936.42, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1001, "text": "It's just a connection between our servers.", "raw_text": "It's just a connection between our servers.", "start_time": 4936.42, "end_time": 4938.34, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1002, "text": "We have a tunnel in the back core created.", "raw_text": "We have a tunnel in the back core created.", "start_time": 4938.34, "end_time": 4940.98, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1003, "text": "So we are the only ones that have actually direct access to SQL.", "raw_text": "So we are the only ones that have actually direct access to SQL.", "start_time": 4940.98, "end_time": 4943.98, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1004, "text": "And then we write procedures and daily we push products, all these little intricate connections that are necessary for the app.", "raw_text": "And then we write procedures and daily we push products, all these little intricate connections that are necessary for the app.", "start_time": 4944.22, "end_time": 4954.28, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1005, "text": "So we have this kind of triple category, view, main category, subcategory categories on the app.", "raw_text": "So we have this kind of triple category, view, main category, subcategory categories on the app.", "start_time": 4954.92, "end_time": 4961.88, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1006, "text": "So for the app itself and the AWS database, how are they talking together?", "raw_text": "So for the app itself and the AWS database, how are they talking together?", "start_time": 4962.44, "end_time": 4968.96, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1007, "text": "Is the app talking directly to the database or Is there an API layer through my engleave or aws?", "raw_text": "Is the app talking directly to the database or Is there an API layer through my engleave or aws?", "start_time": 4968.96, "end_time": 4976.29, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1008, "text": "The API layer is on aws.", "raw_text": "The API layer is on aws.", "start_time": 4977.01, "end_time": 4980.05, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1009, "text": "Okay.", "raw_text": "Okay.", "start_time": 4980.05, "end_time": 4980.53, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1010, "text": "And it's a separate code base.", "raw_text": "And it's a separate code base.", "start_time": 4980.53, "end_time": 4982.53, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1011, "text": "Okay.", "raw_text": "Okay.", "start_time": 4982.85, "end_time": 4983.41, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1012, "text": "And one thing and things to learn is the developers that made the stand at the very beginning were evident about a structure of every table.", "raw_text": "And one thing and things to learn is the developers that made the stand at the very beginning were evident about a structure of every table.", "start_time": 4984.29, "end_time": 4994.29, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1013, "text": "Every table has a DX row id, which is a new code for that.", "raw_text": "Every table has a DX row id, which is a new code for that.", "start_time": 4994.45, "end_time": 4997.81, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1014, "text": "And then every table has last synchronized dates, and then last synchronized date is again B2C date function.", "raw_text": "And then every table has last synchronized dates, and then last synchronized date is again B2C date function.", "start_time": 4999.14, "end_time": 5007.62, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1015, "text": "So then that's something we set.", "raw_text": "So then that's something we set.", "start_time": 5008.1, "end_time": 5010.34, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1016, "text": "And then the app goes, who am I?", "raw_text": "And then the app goes, who am I?", "start_time": 5010.58, "end_time": 5013.62, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1017, "text": "What was my last synchronized date?", "raw_text": "What was my last synchronized date?", "start_time": 5014.1, "end_time": 5016.5, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1018, "text": "It'll give me every single table that I need that's got a date that's greater than last time I sent.", "raw_text": "It'll give me every single table that I need that's got a date that's greater than last time I sent.", "start_time": 5016.5, "end_time": 5022.34, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1019, "text": "And that gets into the offline functionality.", "raw_text": "And that gets into the offline functionality.", "start_time": 5023.86, "end_time": 5026.42, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1020, "text": "Right.", "raw_text": "Right.", "start_time": 5026.42, "end_time": 5026.7, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1021, "text": "Like you guys are actually pulling the data from that data storage, storing it all on the device.", "raw_text": "Like you guys are actually pulling the data from that data storage, storing it all on the device.", "start_time": 5026.7, "end_time": 5032.64, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1022, "text": "So think of it as there is literally no interaction with this app and APIs other than that synchronization column.", "raw_text": "So think of it as there is literally no interaction with this app and APIs other than that synchronization column.", "start_time": 5033.12, "end_time": 5041.36, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1023, "text": "So not one piece does actually hit the API other than the set.", "raw_text": "So not one piece does actually hit the API other than the set.", "start_time": 5041.76, "end_time": 5045.52, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1024, "text": "Even when you push an order, when you submit an order, all it does is updates a record on a table that says, go ahead and submit this order and updates the date.", "raw_text": "Even when you push an order, when you submit an order, all it does is updates a record on a table that says, go ahead and submit this order and updates the date.", "start_time": 5047.44, "end_time": 5055.32, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1025, "text": "And then it automatically says now call the sync now.", "raw_text": "And then it automatically says now call the sync now.", "start_time": 5055.32, "end_time": 5059.39, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1026, "text": "During marketing, this is what happens.", "raw_text": "During marketing, this is what happens.", "start_time": 5059.39, "end_time": 5061.79, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1027, "text": "The app is not usable and it's spinning during market.", "raw_text": "The app is not usable and it's spinning during market.", "start_time": 5061.95, "end_time": 5065.87, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1028, "text": "People are constantly making changes.", "raw_text": "People are constantly making changes.", "start_time": 5066.11, "end_time": 5067.87, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1029, "text": "So when, when it starts to spin, it slows the person down.", "raw_text": "So when, when it starts to spin, it slows the person down.", "start_time": 5067.95, "end_time": 5072.589, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1030, "text": "And it also does this on time.", "raw_text": "And it also does this on time.", "start_time": 5072.589, "end_time": 5074.27, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1031, "text": "So this is a thing that we would like to change and improve with this app.", "raw_text": "So this is a thing that we would like to change and improve with this app.", "start_time": 5074.51, "end_time": 5079.87, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1032, "text": "So behind the scenes as the same.", "raw_text": "So behind the scenes as the same.", "start_time": 5079.87, "end_time": 5083.21, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1033, "text": "Yeah, yeah.", "raw_text": "Yeah, yeah.", "start_time": 5083.37, "end_time": 5084.49, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1034, "text": "So what we do for marketing, we turn off the house prior to market.", "raw_text": "So what we do for marketing, we turn off the house prior to market.", "start_time": 5084.81, "end_time": 5088.81, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1035, "text": "You said market.", "raw_text": "You said market.", "start_time": 5089.37, "end_time": 5090.25, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1036, "text": "Is that like in the showroom.", "raw_text": "Is that like in the showroom.", "start_time": 5090.33, "end_time": 5091.77, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1037, "text": "Four days long.", "raw_text": "Four days long.", "start_time": 5096.25, "end_time": 5097.01, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1038, "text": "The day before the market starts, we turn off the auto sink.", "raw_text": "The day before the market starts, we turn off the auto sink.", "start_time": 5097.01, "end_time": 5099.77, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1039, "text": "So when the reps come into the showroom, they're not interrupting because they're walking around, which I will demo and Margaret's.", "raw_text": "So when the reps come into the showroom, they're not interrupting because they're walking around, which I will demo and Margaret's.", "start_time": 5100.01, "end_time": 5106.37, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1040, "text": "This is the same scenario where the promo pricing and that's the promo pricing at market and why they covered it.", "raw_text": "This is the same scenario where the promo pricing and that's the promo pricing at market and why they covered it.", "start_time": 5106.37, "end_time": 5114.84, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1041, "text": "It's a huge event where customers from all over America go to Dallas for four days twice a year to look at your new products, to place orders, to put it on this floor.", "raw_text": "It's a huge event where customers from all over America go to Dallas for four days twice a year to look at your new products, to place orders, to put it on this floor.", "start_time": 5115.4, "end_time": 5124.6, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1042, "text": "This is January.", "raw_text": "This is January.", "start_time": 5124.6, "end_time": 5125.32, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1043, "text": "June, yes.", "raw_text": "June, yes.", "start_time": 5125.4, "end_time": 5126.28, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1044, "text": "January and June are mostly showroom customers.", "raw_text": "January and June are mostly showroom customers.", "start_time": 5128.44, "end_time": 5131.08, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1045, "text": "Very few trade months in February.", "raw_text": "Very few trade months in February.", "start_time": 5131.08, "end_time": 5133.72, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1046, "text": "And then with appointments with Dry point and High point is almost all trade with Time point.", "raw_text": "And then with appointments with Dry point and High point is almost all trade with Time point.", "start_time": 5133.89, "end_time": 5141.73, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1047, "text": "High point is in October and April.", "raw_text": "High point is in October and April.", "start_time": 5142.29, "end_time": 5144.37, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1048, "text": "Okay.", "raw_text": "Okay.", "start_time": 5144.61, "end_time": 5145.13, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1049, "text": "We don't.", "raw_text": "We don't.", "start_time": 5145.13, "end_time": 5145.81, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1050, "text": "So I'll go into that at that market, we don't take a lot of orders to disagree we use a different tool and a different software where most people just want to do a wish list.", "raw_text": "So I'll go into that at that market, we don't take a lot of orders to disagree we use a different tool and a different software where most people just want to do a wish list.", "start_time": 5145.81, "end_time": 5155.65, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1051, "text": "And it's a software that consoles and it works good.", "raw_text": "And it's a software that consoles and it works good.", "start_time": 5155.89, "end_time": 5159.33, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1052, "text": "That trade that's more of the designers because you're kind of going like one individual piece.", "raw_text": "That trade that's more of the designers because you're kind of going like one individual piece.", "start_time": 5161.62, "end_time": 5165.3, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1053, "text": "So it's not as much on the ball or it's completely times well traded as designers and it's builders two as strange.", "raw_text": "So it's not as much on the ball or it's completely times well traded as designers and it's builders two as strange.", "start_time": 5165.3, "end_time": 5176.34, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1054, "text": "Yes.", "raw_text": "Yes.", "start_time": 5176.34, "end_time": 5176.82, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1055, "text": "All right, so let's start.", "raw_text": "All right, so let's start.", "start_time": 5179.22, "end_time": 5180.26, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1056, "text": "We have the menu at the bottom.", "raw_text": "We have the menu at the bottom.", "start_time": 5180.34, "end_time": 5182.02, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1057, "text": "Usually when you come in, you're representatively the login screen just like this.", "raw_text": "Usually when you come in, you're representatively the login screen just like this.", "start_time": 5182.82, "end_time": 5187.38, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1058, "text": "I need to log in.", "raw_text": "I need to log in.", "start_time": 5187.38, "end_time": 5188.42, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1059, "text": "We added this button, returned a verification because reps would accidentally click it.", "raw_text": "We added this button, returned a verification because reps would accidentally click it.", "start_time": 5189.28, "end_time": 5193.08, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1060, "text": "Then they would have to log in and then it would take 10 minutes for it to send because every time you log in it makes callback.", "raw_text": "Then they would have to log in and then it would take 10 minutes for it to send because every time you log in it makes callback.", "start_time": 5193.08, "end_time": 5200.6, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1061, "text": "The server wipes everything says go get everything again and pull it down.", "raw_text": "The server wipes everything says go get everything again and pull it down.", "start_time": 5200.6, "end_time": 5204.8, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1062, "text": "So pretty slow.", "raw_text": "So pretty slow.", "start_time": 5205.12, "end_time": 5206.32, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1063, "text": "So we added this controller application.", "raw_text": "So we added this controller application.", "start_time": 5207.44, "end_time": 5209.2, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1064, "text": "But you log in, you pick a customer.", "raw_text": "But you log in, you pick a customer.", "start_time": 5209.2, "end_time": 5212.32, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1065, "text": "That's the process flow that's currently in place.", "raw_text": "That's the process flow that's currently in place.", "start_time": 5212.8, "end_time": 5215.36, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1066, "text": "Then on the left, the bottom you have catalog and you can browse.", "raw_text": "Then on the left, the bottom you have catalog and you can browse.", "start_time": 5215.36, "end_time": 5219.31, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1067, "text": "And I mean if you're a rep school.", "raw_text": "And I mean if you're a rep school.", "start_time": 5219.63, "end_time": 5221.79, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1068, "text": "So when you log in as a rep, what is what data information is specific to you.", "raw_text": "So when you log in as a rep, what is what data information is specific to you.", "start_time": 5222.11, "end_time": 5229.59, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1069, "text": "Is it product on your customer list?", "raw_text": "Is it product on your customer list?", "start_time": 5229.59, "end_time": 5231.31, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1070, "text": "Customer list.", "raw_text": "Customer list.", "start_time": 5231.47, "end_time": 5232.27, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1071, "text": "Okay, that's it.", "raw_text": "Okay, that's it.", "start_time": 5232.27, "end_time": 5233.39, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1072, "text": "That's it.", "raw_text": "That's it.", "start_time": 5233.95, "end_time": 5234.55, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1073, "text": "That's okay.", "raw_text": "That's okay.", "start_time": 5234.55, "end_time": 5235.31, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1074, "text": "Customer list.", "raw_text": "Customer list.", "start_time": 5235.63, "end_time": 5236.47, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1075, "text": "And I think inventory, stock and display inventories, those are also okay because the rep taking inventory for their own customers only.", "raw_text": "And I think inventory, stock and display inventories, those are also okay because the rep taking inventory for their own customers only.", "start_time": 5236.47, "end_time": 5247.97, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1076, "text": "So does it outside, like for all of their customers?", "raw_text": "So does it outside, like for all of their customers?", "start_time": 5248.29, "end_time": 5251.77, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1077, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 5251.77, "end_time": 5252.17, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1078, "text": "Okay, so we browse.", "raw_text": "Okay, so we browse.", "start_time": 5252.17, "end_time": 5255.81, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1079, "text": "I mean this is pretty simple.", "raw_text": "I mean this is pretty simple.", "start_time": 5255.81, "end_time": 5256.89, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1080, "text": "I can go to Bath and I can go into this product, this family.", "raw_text": "I can go to Bath and I can go into this product, this family.", "start_time": 5256.89, "end_time": 5261.17, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1081, "text": "Now I'm seeing the details.", "raw_text": "Now I'm seeing the details.", "start_time": 5261.57, "end_time": 5263.17, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1082, "text": "There is a new feature that we introduced after we did the app.", "raw_text": "There is a new feature that we introduced after we did the app.", "start_time": 5264.05, "end_time": 5268.21, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1083, "text": "It's called base.", "raw_text": "It's called base.", "start_time": 5268.45, "end_time": 5269.41, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1084, "text": "So this is now by clicking on the little pictures here, the ones that you see kind of the finished spots on the left there.", "raw_text": "So this is now by clicking on the little pictures here, the ones that you see kind of the finished spots on the left there.", "start_time": 5270.62, "end_time": 5280.06, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1085, "text": "If I click on one, it switches the product.", "raw_text": "If I click on one, it switches the product.", "start_time": 5280.22, "end_time": 5282.22, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1086, "text": "Right.", "raw_text": "Right.", "start_time": 5282.22, "end_time": 5282.62, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1087, "text": "But there are items that this will break for.", "raw_text": "But there are items that this will break for.", "start_time": 5283.1, "end_time": 5286.38, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1088, "text": "And that's because before we had base view we just did it based off of find the first four characters that are numbers and then use that as base view.", "raw_text": "And that's because before we had base view we just did it based off of find the first four characters that are numbers and then use that as base view.", "start_time": 5286.7, "end_time": 5297.98, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1089, "text": "That logic obviously starts to break the more products you have.", "raw_text": "That logic obviously starts to break the more products you have.", "start_time": 5298.74, "end_time": 5301.7, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1090, "text": "So we introduce the data element called base.", "raw_text": "So we introduce the data element called base.", "start_time": 5302.1, "end_time": 5304.3, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1091, "text": "I'm bringing this up because behind the scenes it's going to use that logic.", "raw_text": "I'm bringing this up because behind the scenes it's going to use that logic.", "start_time": 5304.3, "end_time": 5308.18, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1092, "text": "We need to start using the new data element called base.", "raw_text": "We need to start using the new data element called base.", "start_time": 5308.18, "end_time": 5311.3, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1093, "text": "So we can talk about that once we get into the design phase.", "raw_text": "So we can talk about that once we get into the design phase.", "start_time": 5312.58, "end_time": 5317.06, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1094, "text": "Data layer side.", "raw_text": "Data layer side.", "start_time": 5317.06, "end_time": 5318.1, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1095, "text": "But I can go in and I can look at all the products I can from this screen.", "raw_text": "But I can go in and I can look at all the products I can from this screen.", "start_time": 5318.74, "end_time": 5323.54, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1096, "text": "I can Add to Favorites, I think because I put prices none.", "raw_text": "I can Add to Favorites, I think because I put prices none.", "start_time": 5323.54, "end_time": 5329.51, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1097, "text": "Would it add it to an order.", "raw_text": "Would it add it to an order.", "start_time": 5331.19, "end_time": 5333.11, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1098, "text": "We'll ask a couple questions.", "raw_text": "We'll ask a couple questions.", "start_time": 5334.23, "end_time": 5335.83, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1099, "text": "What does adding to Favorites do?", "raw_text": "What does adding to Favorites do?", "start_time": 5336.23, "end_time": 5337.83, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1100, "text": "Just add it to that list down at tab.", "raw_text": "Just add it to that list down at tab.", "start_time": 5338.31, "end_time": 5340.27, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1101, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 5340.27, "end_time": 5340.63, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1102, "text": "So you can just get to it easier to do PDFs and stuff.", "raw_text": "So you can just get to it easier to do PDFs and stuff.", "start_time": 5342.95, "end_time": 5345.83, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1103, "text": "Easier.", "raw_text": "Easier.", "start_time": 5345.83, "end_time": 5346.19, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1104, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 5346.19, "end_time": 5346.63, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1105, "text": "What button if you hit that guy.", "raw_text": "What button if you hit that guy.", "start_time": 5348.95, "end_time": 5350.23, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1106, "text": "Oh, never mind.", "raw_text": "Oh, never mind.", "start_time": 5350.23, "end_time": 5350.87, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1107, "text": "I see a huge button.", "raw_text": "I see a huge button.", "start_time": 5350.87, "end_time": 5351.83, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1108, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 5351.83, "end_time": 5352.23, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1109, "text": "There's no mouse click on.", "raw_text": "There's no mouse click on.", "start_time": 5352.39, "end_time": 5353.59, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1110, "text": "And then I can do a new favorite list and then it would be show up.", "raw_text": "And then I can do a new favorite list and then it would be show up.", "start_time": 5353.59, "end_time": 5356.38, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1111, "text": "It would show up in my Favorites button.", "raw_text": "It would show up in my Favorites button.", "start_time": 5356.38, "end_time": 5358.26, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1112, "text": "So as you see, I switch buttons, the big kind of gray out at the bottom and that's how you know which.", "raw_text": "So as you see, I switch buttons, the big kind of gray out at the bottom and that's how you know which.", "start_time": 5358.58, "end_time": 5363.54, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1113, "text": "Oh, and you can do separate lists within Favorites too.", "raw_text": "Oh, and you can do separate lists within Favorites too.", "start_time": 5363.78, "end_time": 5366.74, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1114, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 5366.74, "end_time": 5367.14, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1115, "text": "You can create like my favorite Outdoor Favorite.", "raw_text": "You can create like my favorite Outdoor Favorite.", "start_time": 5367.3, "end_time": 5370.18, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1116, "text": "And Favorites aren't customer specific.", "raw_text": "And Favorites aren't customer specific.", "start_time": 5370.42, "end_time": 5372.46, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1117, "text": "Favorites are user specific.", "raw_text": "Favorites are user specific.", "start_time": 5372.46, "end_time": 5373.9, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1118, "text": "It's logged in.", "raw_text": "It's logged in.", "start_time": 5373.9, "end_time": 5374.74, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1119, "text": "Gord, since you are in there, do you mind to talk a little bit about Hinckley Favorites, the general super stock items.", "raw_text": "Gord, since you are in there, do you mind to talk a little bit about Hinckley Favorites, the general super stock items.", "start_time": 5375.62, "end_time": 5383.15, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1120, "text": "Since you are highlighting there you are in a favorite.", "raw_text": "Since you are highlighting there you are in a favorite.", "start_time": 5383.23, "end_time": 5386.43, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1121, "text": "Just say one word because since we are there.", "raw_text": "Just say one word because since we are there.", "start_time": 5388.27, "end_time": 5390.71, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1122, "text": "So you highlighted that.", "raw_text": "So you highlighted that.", "start_time": 5390.71, "end_time": 5392.11, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1123, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 5392.35, "end_time": 5392.75, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1124, "text": "This is an idea that doesn't.", "raw_text": "This is an idea that doesn't.", "start_time": 5392.75, "end_time": 5394.75, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1125, "text": "Didn't go well.", "raw_text": "Didn't go well.", "start_time": 5395.31, "end_time": 5396.709, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1126, "text": "But we should still ask if that's good.", "raw_text": "But we should still ask if that's good.", "start_time": 5396.709, "end_time": 5401.71, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1127, "text": "I mean, I think we should have an update.", "raw_text": "I mean, I think we should have an update.", "start_time": 5402.03, "end_time": 5404.43, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1128, "text": "This is.", "raw_text": "This is.", "start_time": 5404.75, "end_time": 5405.31, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1129, "text": "We created this and when you said it.", "raw_text": "We created this and when you said it.", "start_time": 5405.31, "end_time": 5407.63, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1130, "text": "And all secrets written out.", "raw_text": "And all secrets written out.", "start_time": 5408.16, "end_time": 5409.76, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1131, "text": "Favorite stars.", "raw_text": "Favorite stars.", "start_time": 5412.16, "end_time": 5413.2, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1132, "text": "No, no, it's, it's, it's, it's, it's.", "raw_text": "No, no, it's, it's, it's, it's, it's.", "start_time": 5413.36, "end_time": 5416.08, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1133, "text": "It's only as good as that.", "raw_text": "It's only as good as that.", "start_time": 5416.4, "end_time": 5417.48, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1134, "text": "We haven't updated in years.", "raw_text": "We haven't updated in years.", "start_time": 5417.48, "end_time": 5419.04, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1135, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 5419.12, "end_time": 5419.6, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1136, "text": "It's the idea of just like giving everyone that favorite they should get rid of.", "raw_text": "It's the idea of just like giving everyone that favorite they should get rid of.", "start_time": 5419.68, "end_time": 5424.16, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1137, "text": "So it's like pinned, like selling use type thing.", "raw_text": "So it's like pinned, like selling use type thing.", "start_time": 5424.16, "end_time": 5426.4, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1138, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 5426.4, "end_time": 5426.88, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1139, "text": "So maybe for discontinued, maybe we need to put that on a dream session.", "raw_text": "So maybe for discontinued, maybe we need to put that on a dream session.", "start_time": 5427.2, "end_time": 5431.32, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1140, "text": "You never know.", "raw_text": "You never know.", "start_time": 5431.32, "end_time": 5432.08, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1141, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 5432.4, "end_time": 5432.72, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1142, "text": "Because we have to do something with discontinued for sure.", "raw_text": "Because we have to do something with discontinued for sure.", "start_time": 5432.72, "end_time": 5435.04, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1143, "text": "Right.", "raw_text": "Right.", "start_time": 5435.2, "end_time": 5435.6, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1144, "text": "We could have like a scoped version of like what Nicolette's telling you to look.", "raw_text": "We could have like a scoped version of like what Nicolette's telling you to look.", "start_time": 5435.6, "end_time": 5438.6, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1145, "text": "Or like you could have like playlists or like recommended sales and then they can have their own.", "raw_text": "Or like you could have like playlists or like recommended sales and then they can have their own.", "start_time": 5438.6, "end_time": 5442.84, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1146, "text": "Yeah, that's fine.", "raw_text": "Yeah, that's fine.", "start_time": 5443.4, "end_time": 5444.56, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1147, "text": "It's all good.", "raw_text": "It's all good.", "start_time": 5444.56, "end_time": 5445.24, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1148, "text": "That's the idea.", "raw_text": "That's the idea.", "start_time": 5445.56, "end_time": 5446.48, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1149, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 5446.48, "end_time": 5446.84, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1150, "text": "This was a public favorite, I guess that was supposed to be on Aboriginal Rights versus you.", "raw_text": "This was a public favorite, I guess that was supposed to be on Aboriginal Rights versus you.", "start_time": 5448.68, "end_time": 5454.04, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1151, "text": "And I just.", "raw_text": "And I just.", "start_time": 5454.92, "end_time": 5455.72, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1152, "text": "It was one of those things.", "raw_text": "It was one of those things.", "start_time": 5456.28, "end_time": 5457.32, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1153, "text": "That's a great idea.", "raw_text": "That's a great idea.", "start_time": 5457.32, "end_time": 5458.36, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1154, "text": "Now you have to assign it to a job, somebody's role and then that person might have been doing it for years.", "raw_text": "Now you have to assign it to a job, somebody's role and then that person might have been doing it for years.", "start_time": 5458.44, "end_time": 5464.4, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1155, "text": "And then that was.", "raw_text": "And then that was.", "start_time": 5464.4, "end_time": 5465.24, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1156, "text": "We forgot.", "raw_text": "We forgot.", "start_time": 5465.91, "end_time": 5466.47, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1157, "text": "So now it's just.", "raw_text": "So now it's just.", "start_time": 5466.55, "end_time": 5467.75, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1158, "text": "It's just that I don't like things like this because that's what happens.", "raw_text": "It's just that I don't like things like this because that's what happens.", "start_time": 5468.07, "end_time": 5472.71, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1159, "text": "And now your app looks terrible because now you have an issue where stuff is there that's not supposed to be there.", "raw_text": "And now your app looks terrible because now you have an issue where stuff is there that's not supposed to be there.", "start_time": 5472.71, "end_time": 5478.63, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1160, "text": "Doesn't look good.", "raw_text": "Doesn't look good.", "start_time": 5478.63, "end_time": 5479.35, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1161, "text": "So anything that is.", "raw_text": "So anything that is.", "start_time": 5479.91, "end_time": 5481.11, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1162, "text": "But if we assign a run and if we can push this, if we do training, then the idea.", "raw_text": "But if we assign a run and if we can push this, if we do training, then the idea.", "start_time": 5482.31, "end_time": 5489.11, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1163, "text": "I mean, I think it's great.", "raw_text": "I mean, I think it's great.", "start_time": 5489.11, "end_time": 5490.63, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1164, "text": "If you can have it and just have it automatically explained fire, that's fine.", "raw_text": "If you can have it and just have it automatically explained fire, that's fine.", "start_time": 5490.87, "end_time": 5494.63, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1165, "text": "That way if somebody forgets and nobody does it or nobody starts linking it and nothing will just show up.", "raw_text": "That way if somebody forgets and nobody does it or nobody starts linking it and nothing will just show up.", "start_time": 5494.71, "end_time": 5501.75, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1166, "text": "So you have that option.", "raw_text": "So you have that option.", "start_time": 5501.75, "end_time": 5502.83, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1167, "text": "That's great.", "raw_text": "That's great.", "start_time": 5502.83, "end_time": 5503.43, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1168, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 5503.43, "end_time": 5503.91, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1169, "text": "I felt like a wee bit clean on it or something.", "raw_text": "I felt like a wee bit clean on it or something.", "start_time": 5504.15, "end_time": 5506.35, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1170, "text": "Yes.", "raw_text": "Yes.", "start_time": 5506.35, "end_time": 5506.75, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1171, "text": "There are different properties on the products you can key off of.", "raw_text": "There are different properties on the products you can key off of.", "start_time": 5506.75, "end_time": 5511.63, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1172, "text": "So if it's a discontinued product, it's just going to show discontinued last store.", "raw_text": "So if it's a discontinued product, it's just going to show discontinued last store.", "start_time": 5511.63, "end_time": 5516.15, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1173, "text": "Like do you guys tag stuff as like featured products or.", "raw_text": "Like do you guys tag stuff as like featured products or.", "start_time": 5516.15, "end_time": 5519.35, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1174, "text": "We've had in the past.", "raw_text": "We've had in the past.", "start_time": 5519.99, "end_time": 5521.03, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1175, "text": "I'd like to do that again.", "raw_text": "I'd like to do that again.", "start_time": 5521.11, "end_time": 5522.27, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1176, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 5522.27, "end_time": 5522.55, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1177, "text": "They've had like hot items that we have overstock stuff that, you know, they try to put that little sales spin on it to.", "raw_text": "They've had like hot items that we have overstock stuff that, you know, they try to put that little sales spin on it to.", "start_time": 5522.55, "end_time": 5528.39, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1178, "text": "To get them to pay attention to it.", "raw_text": "To get them to pay attention to it.", "start_time": 5528.55, "end_time": 5530.31, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1179, "text": "Now it's on their dashboard.", "raw_text": "Now it's on their dashboard.", "start_time": 5530.31, "end_time": 5531.59, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1180, "text": "I know Paul's trying to put on the dashboard that rubs use in my engvi every day because we've taken it off of here because it's just so old.", "raw_text": "I know Paul's trying to put on the dashboard that rubs use in my engvi every day because we've taken it off of here because it's just so old.", "start_time": 5531.59, "end_time": 5540.15, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1181, "text": "They didn't update it on this side.", "raw_text": "They didn't update it on this side.", "start_time": 5540.15, "end_time": 5541.79, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1182, "text": "But we need to get better at.", "raw_text": "But we need to get better at.", "start_time": 5541.79, "end_time": 5543.95, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1183, "text": "We have millions of dollars worth of discontinued product in the back that I'd love to see in their face somehow.", "raw_text": "We have millions of dollars worth of discontinued product in the back that I'd love to see in their face somehow.", "start_time": 5543.95, "end_time": 5550.55, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1184, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 5550.87, "end_time": 5551.31, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1185, "text": "And I was looking for a discontinued product and then I showed up.", "raw_text": "And I was looking for a discontinued product and then I showed up.", "start_time": 5551.31, "end_time": 5554.87, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1186, "text": "Yes, they are.", "raw_text": "Yes, they are.", "start_time": 5554.95, "end_time": 5555.79, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1187, "text": "I just.", "raw_text": "I just.", "start_time": 5555.79, "end_time": 5556.31, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1188, "text": "I just put it on my favorite.", "raw_text": "I just put it on my favorite.", "start_time": 5556.63, "end_time": 5558.07, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1189, "text": "It's 46313 blk.pn and let me put on arrows.", "raw_text": "It's 46313 blk.pn and let me put on arrows.", "start_time": 5558.07, "end_time": 5563.83, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1190, "text": "Just search for arrows.", "raw_text": "Just search for arrows.", "start_time": 5563.91, "end_time": 5565.47, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1191, "text": "Let me put it on my favorite 46313 blk.", "raw_text": "Let me put it on my favorite 46313 blk.", "start_time": 5565.47, "end_time": 5569.67, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1192, "text": "So if you look at arrows, click on a swatch.", "raw_text": "So if you look at arrows, click on a swatch.", "start_time": 5570.07, "end_time": 5573.64, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1193, "text": "Because I was like, why does this have two swatches?", "raw_text": "Because I was like, why does this have two swatches?", "start_time": 5574.44, "end_time": 5576.92, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1194, "text": "And it sets in red for me.", "raw_text": "And it sets in red for me.", "start_time": 5577.48, "end_time": 5579.8, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1195, "text": "It said in red is 13.", "raw_text": "It said in red is 13.", "start_time": 5579.8, "end_time": 5581.16, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1196, "text": "I don't know what doesn't say for red.", "raw_text": "I don't know what doesn't say for red.", "start_time": 5581.4, "end_time": 5584.2, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1197, "text": "So I was able to edit favorites.", "raw_text": "So I was able to edit favorites.", "start_time": 5584.52, "end_time": 5586.84, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1198, "text": "Yeah, I think when you click that swatch.", "raw_text": "Yeah, I think when you click that swatch.", "start_time": 5587.32, "end_time": 5589.4, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1199, "text": "Why did the other swatch.", "raw_text": "Why did the other swatch.", "start_time": 5589.4, "end_time": 5590.6, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1200, "text": "That's what I used to talk about.", "raw_text": "That's what I used to talk about.", "start_time": 5591.24, "end_time": 5593.88, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1201, "text": "It broke it because of the dash.", "raw_text": "It broke it because of the dash.", "start_time": 5594.84, "end_time": 5596.76, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1202, "text": "So the bash is added to the PM finish.", "raw_text": "So the bash is added to the PM finish.", "start_time": 5597.65, "end_time": 5601.57, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1203, "text": "Now it's striving to use this string batching and based on rules and those rules eventually work.", "raw_text": "Now it's striving to use this string batching and based on rules and those rules eventually work.", "start_time": 5601.57, "end_time": 5609.65, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1204, "text": "So we switch to base sku.", "raw_text": "So we switch to base sku.", "start_time": 5609.97, "end_time": 5611.77, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1205, "text": "So base SKU is like this is an iPhone, right.", "raw_text": "So base SKU is like this is an iPhone, right.", "start_time": 5611.77, "end_time": 5614.93, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1206, "text": "And it's got iPhone and then iPhone X, iPhone 15.", "raw_text": "And it's got iPhone and then iPhone X, iPhone 15.", "start_time": 5614.93, "end_time": 5619.21, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1207, "text": "You know what I mean?", "raw_text": "You know what I mean?", "start_time": 5619.21, "end_time": 5619.93, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1208, "text": "So those are the base sku.", "raw_text": "So those are the base sku.", "start_time": 5619.93, "end_time": 5621.45, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1209, "text": "Imagine small products that the same and then you have these additional features different Finishes you have options.", "raw_text": "Imagine small products that the same and then you have these additional features different Finishes you have options.", "start_time": 5621.45, "end_time": 5630.07, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1210, "text": "It's var product variants.", "raw_text": "It's var product variants.", "start_time": 5630.07, "end_time": 5631.75, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1211, "text": "Yeah, yeah.", "raw_text": "Yeah, yeah.", "start_time": 5631.83, "end_time": 5632.71, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1212, "text": "Do we have this data when we set up the English app on it?", "raw_text": "Do we have this data when we set up the English app on it?", "start_time": 5632.79, "end_time": 5636.55, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1213, "text": "Yeah, we can go take a look at it.", "raw_text": "Yeah, we can go take a look at it.", "start_time": 5637.19, "end_time": 5640.47, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1214, "text": "So like as we actually have a certain app, like we can go like actually look at this and give an example and then do we.", "raw_text": "So like as we actually have a certain app, like we can go like actually look at this and give an example and then do we.", "start_time": 5640.47, "end_time": 5646.63, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1215, "text": "Do we have.", "raw_text": "Do we have.", "start_time": 5646.63, "end_time": 5647.27, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1216, "text": "We already got access to this code or like a copy of this code or if not a step.", "raw_text": "We already got access to this code or like a copy of this code or if not a step.", "start_time": 5647.51, "end_time": 5651.173, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1217, "text": "Step by possible.", "raw_text": "Step by possible.", "start_time": 5651.173, "end_time": 5651.69, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1218, "text": "I think we did way back when.", "raw_text": "I think we did way back when.", "start_time": 5652.41, "end_time": 5654.01, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1219, "text": "We'll try to make sure we had access.", "raw_text": "We'll try to make sure we had access.", "start_time": 5654.25, "end_time": 5655.85, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1220, "text": "Ah, yeah, yeah, yeah.", "raw_text": "Ah, yeah, yeah, yeah.", "start_time": 5656.01, "end_time": 5657.61, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1221, "text": "Gordon gave it to us back in October or something.", "raw_text": "Gordon gave it to us back in October or something.", "start_time": 5657.85, "end_time": 5661.69, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1222, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 5666.25, "end_time": 5666.61, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1223, "text": "And then Joe Parks would be the right person to speak with about that a little bit more about code, how it runs, how it works while he's available.", "raw_text": "And then Joe Parks would be the right person to speak with about that a little bit more about code, how it runs, how it works while he's available.", "start_time": 5666.61, "end_time": 5676.49, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1224, "text": "Would we be able to see just like the AWS database, at least like structure of it?", "raw_text": "Would we be able to see just like the AWS database, at least like structure of it?", "start_time": 5677.53, "end_time": 5683.99, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1225, "text": "I think you we have connect.", "raw_text": "I think you we have connect.", "start_time": 5685.75, "end_time": 5690.47, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1226, "text": "I can give you usually.", "raw_text": "I can give you usually.", "start_time": 5690.47, "end_time": 5691.59, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1227, "text": "Okay, yeah, yeah, yeah.", "raw_text": "Okay, yeah, yeah, yeah.", "start_time": 5691.67, "end_time": 5692.91, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1228, "text": "That great.", "raw_text": "That great.", "start_time": 5692.91, "end_time": 5693.43, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1229, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 5693.43, "end_time": 5693.83, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1230, "text": "You can just give us like read only or something.", "raw_text": "You can just give us like read only or something.", "start_time": 5693.83, "end_time": 5695.67, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1231, "text": "Yeah, we can just automate everything actually just given a code base is good to understand it with all the time.", "raw_text": "Yeah, we can just automate everything actually just given a code base is good to understand it with all the time.", "start_time": 5695.75, "end_time": 5701.11, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1232, "text": "Where is that?", "raw_text": "Where is that?", "start_time": 5712.55, "end_time": 5713.19, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1233, "text": "All right, so let's move on to orders.", "raw_text": "All right, so let's move on to orders.", "start_time": 5714.39, "end_time": 5716.47, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1234, "text": "I'm going to move on to orders, not order history because it's kind of rehearsed.", "raw_text": "I'm going to move on to orders, not order history because it's kind of rehearsed.", "start_time": 5716.47, "end_time": 5719.27, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1235, "text": "So everything kind of starts at the orders level.", "raw_text": "So everything kind of starts at the orders level.", "start_time": 5719.35, "end_time": 5723.03, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1236, "text": "So we.", "raw_text": "So we.", "start_time": 5724.15, "end_time": 5724.79, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1237, "text": "I brought this.", "raw_text": "I brought this.", "start_time": 5725.11, "end_time": 5725.91, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1238, "text": "Now let's start.", "raw_text": "Now let's start.", "start_time": 5730.95, "end_time": 5733.91, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1239, "text": "This is a pattern on discussion on its own.", "raw_text": "This is a pattern on discussion on its own.", "start_time": 5735.03, "end_time": 5738.63, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1240, "text": "After.", "raw_text": "After.", "start_time": 5738.63, "end_time": 5738.95, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1241, "text": "After my coffee break.", "raw_text": "After my coffee break.", "start_time": 5739.15, "end_time": 5740.19, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1242, "text": "I'm give it a test purchase order number.", "raw_text": "I'm give it a test purchase order number.", "start_time": 5745.63, "end_time": 5750.67, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1243, "text": "Number one confusion.", "raw_text": "Number one confusion.", "start_time": 5751.71, "end_time": 5752.99, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1244, "text": "Is the app not being.", "raw_text": "Is the app not being.", "start_time": 5753.31, "end_time": 5757.23, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1245, "text": "It's good.", "raw_text": "It's good.", "start_time": 5757.63, "end_time": 5758.27, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1246, "text": "It's just this step is very intuitive.", "raw_text": "It's just this step is very intuitive.", "start_time": 5758.27, "end_time": 5760.35, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1247, "text": "So you.", "raw_text": "So you.", "start_time": 5761.23, "end_time": 5762.03, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1248, "text": "If you see that barcode right now.", "raw_text": "If you see that barcode right now.", "start_time": 5762.03, "end_time": 5764.51, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1249, "text": "Well, it gives me another chance to demo another piece.", "raw_text": "Well, it gives me another chance to demo another piece.", "start_time": 5776.16, "end_time": 5780.16, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1250, "text": "We have a library where you get to upload a bunch of documents into the app.", "raw_text": "We have a library where you get to upload a bunch of documents into the app.", "start_time": 5780.16, "end_time": 5784.64, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1251, "text": "Corey, do you have a scanner?", "raw_text": "Corey, do you have a scanner?", "start_time": 5788.56, "end_time": 5790.48, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1252, "text": "I do.", "raw_text": "I do.", "start_time": 5790.48, "end_time": 5791.04, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1253, "text": "So who uploads those documents with the rap or is it.", "raw_text": "So who uploads those documents with the rap or is it.", "start_time": 5793.26, "end_time": 5796.3, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1254, "text": "And then it's just a glass.", "raw_text": "And then it's just a glass.", "start_time": 5801.1, "end_time": 5804.78, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1255, "text": "So that's where Corey during the show has to help quite a bit because some reps have.", "raw_text": "So that's where Corey during the show has to help quite a bit because some reps have.", "start_time": 5807.499, "end_time": 5814.06, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1256, "text": "Even if they have similar scanners, they have different methods of connecting in different other manufacturers.", "raw_text": "Even if they have similar scanners, they have different methods of connecting in different other manufacturers.", "start_time": 5814.38, "end_time": 5821.23, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1257, "text": "So Corey should be on the bottom.", "raw_text": "So Corey should be on the bottom.", "start_time": 5821.94, "end_time": 5824.42, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1258, "text": "Corey, while Oren is picking up, you want to say what I. Yeah, absolutely.", "raw_text": "Corey, while Oren is picking up, you want to say what I. Yeah, absolutely.", "start_time": 5824.42, "end_time": 5829.86, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1259, "text": "So real quick.", "raw_text": "So real quick.", "start_time": 5829.94, "end_time": 5831.18, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1260, "text": "One thing that a lot of reps did ask for this documentation is known search functions.", "raw_text": "One thing that a lot of reps did ask for this documentation is known search functions.", "start_time": 5831.18, "end_time": 5836.02, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1261, "text": "So you have to scroll through every document in order to find it just to put that out there.", "raw_text": "So you have to scroll through every document in order to find it just to put that out there.", "start_time": 5836.02, "end_time": 5841.7, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1262, "text": "But also these scanners, these socket F7 hundreds, they're about like 350 to $400 each and they're the only ones that we work consistently with this app.", "raw_text": "But also these scanners, these socket F7 hundreds, they're about like 350 to $400 each and they're the only ones that we work consistently with this app.", "start_time": 5841.7, "end_time": 5854.92, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1263, "text": "You have to put them in iOS mode, which is what Gorin is doing right now.", "raw_text": "You have to put them in iOS mode, which is what Gorin is doing right now.", "start_time": 5854.92, "end_time": 5859.28, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1264, "text": "If they're in any.", "raw_text": "If they're in any.", "start_time": 5859.6, "end_time": 5860.8, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1265, "text": "Any other normal Bluetooth, 3D or 2D barcode scanner, that is not an iOS mode.", "raw_text": "Any other normal Bluetooth, 3D or 2D barcode scanner, that is not an iOS mode.", "start_time": 5860.8, "end_time": 5867.28, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1266, "text": "All it does is bring up the search box.", "raw_text": "All it does is bring up the search box.", "start_time": 5867.28, "end_time": 5869.28, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1267, "text": "It does not actually scan the products in the app.", "raw_text": "It does not actually scan the products in the app.", "start_time": 5870.48, "end_time": 5874.88, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1268, "text": "So it's very specific to these scanners, which.", "raw_text": "So it's very specific to these scanners, which.", "start_time": 5875.92, "end_time": 5879.02, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1269, "text": "Something that they'd like to see change.", "raw_text": "Something that they'd like to see change.", "start_time": 5879.25, "end_time": 5880.61, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1270, "text": "Because if they take this scanner, which is generic barcode scanner, they have different showrooms during the show.", "raw_text": "Because if they take this scanner, which is generic barcode scanner, they have different showrooms during the show.", "start_time": 5883.41, "end_time": 5890.29, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1271, "text": "Ours have to be in iOS mode, and it works.", "raw_text": "Ours have to be in iOS mode, and it works.", "start_time": 5891.09, "end_time": 5893.65, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1272, "text": "And then they go to a different showroom, they scan their products on a different app.", "raw_text": "And then they go to a different showroom, they scan their products on a different app.", "start_time": 5893.65, "end_time": 5898.61, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1273, "text": "It puts that back into.", "raw_text": "It puts that back into.", "start_time": 5899.17, "end_time": 5900.85, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1274, "text": "It takes it out of iOS mode.", "raw_text": "It takes it out of iOS mode.", "start_time": 5901.01, "end_time": 5903.01, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1275, "text": "So then when they come back to our showroom the next day, we have to reset it again, put in an iOS pilot and get it backspun, which is easy for Corey and I, but it really is not.", "raw_text": "So then when they come back to our showroom the next day, we have to reset it again, put in an iOS pilot and get it backspun, which is easy for Corey and I, but it really is not.", "start_time": 5903.41, "end_time": 5915.38, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1276, "text": "Yeah, you got to know which buttons to click first.", "raw_text": "Yeah, you got to know which buttons to click first.", "start_time": 5915.78, "end_time": 5917.94, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1277, "text": "And the people are just.", "raw_text": "And the people are just.", "start_time": 5917.94, "end_time": 5919.22, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1278, "text": "I got the big one followed by the little one.", "raw_text": "I got the big one followed by the little one.", "start_time": 5919.46, "end_time": 5921.94, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1279, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 5922.02, "end_time": 5922.46, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1280, "text": "And then people just.", "raw_text": "And then people just.", "start_time": 5922.46, "end_time": 5923.62, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1281, "text": "It's a pain, People, they just can't figure this out.", "raw_text": "It's a pain, People, they just can't figure this out.", "start_time": 5924.26, "end_time": 5936.27, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1282, "text": "Just to talk about the show itself, when the reps are taking customers around, the Dallas market is at the World Trade center in Dallas.", "raw_text": "Just to talk about the show itself, when the reps are taking customers around, the Dallas market is at the World Trade center in Dallas.", "start_time": 5939.31, "end_time": 5947.19, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1283, "text": "It's huge.", "raw_text": "It's huge.", "start_time": 5947.19, "end_time": 5947.79, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1284, "text": "And we have 34th floors are all lighting.", "raw_text": "And we have 34th floors are all lighting.", "start_time": 5948.11, "end_time": 5951.23, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1285, "text": "So they have a customer that has given them three hours on Tuesday that they're going to walk that one through.", "raw_text": "So they have a customer that has given them three hours on Tuesday that they're going to walk that one through.", "start_time": 5951.47, "end_time": 5957.87, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1286, "text": "That customer's giving them three hours.", "raw_text": "That customer's giving them three hours.", "start_time": 5958.51, "end_time": 5960.2, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1287, "text": "So they're going to go to Hinkley and they're going to go to seven other manufacturers there.", "raw_text": "So they're going to go to Hinkley and they're going to go to seven other manufacturers there.", "start_time": 5960.36, "end_time": 5964.2, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1288, "text": "They have a certain time, you know, they have 15 minutes, half hour, whatever that they've given to Hinkley for them, we have to wait at the front.", "raw_text": "They have a certain time, you know, they have 15 minutes, half hour, whatever that they've given to Hinkley for them, we have to wait at the front.", "start_time": 5964.36, "end_time": 5971.2, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1289, "text": "When we're busy for something that they just want to start doing, they get panicky.", "raw_text": "When we're busy for something that they just want to start doing, they get panicky.", "start_time": 5971.2, "end_time": 5975.519, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1290, "text": "The customer's like, I'm going to the next showroom.", "raw_text": "The customer's like, I'm going to the next showroom.", "start_time": 5975.519, "end_time": 5978.2, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1291, "text": "And they're like trying to finish up this order for this customer.", "raw_text": "And they're like trying to finish up this order for this customer.", "start_time": 5978.2, "end_time": 5981.24, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1292, "text": "So it's very intensely for them.", "raw_text": "So it's very intensely for them.", "start_time": 5981.24, "end_time": 5984.6, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1293, "text": "So we're there trying to keep them calm.", "raw_text": "So we're there trying to keep them calm.", "start_time": 5984.84, "end_time": 5986.6, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1294, "text": "But it's something that you can.", "raw_text": "But it's something that you can.", "start_time": 5987.13, "end_time": 5988.65, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1295, "text": "Well, that's obviously from a user experience standpoint, they want to sell.", "raw_text": "Well, that's obviously from a user experience standpoint, they want to sell.", "start_time": 5989.29, "end_time": 5992.41, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1296, "text": "They want to, you know.", "raw_text": "They want to, you know.", "start_time": 5992.41, "end_time": 5993.45, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1297, "text": "Yeah, they want to be simple.", "raw_text": "Yeah, they want to be simple.", "start_time": 5993.53, "end_time": 5995.09, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1298, "text": "In two minutes, it should be.", "raw_text": "In two minutes, it should be.", "start_time": 5995.09, "end_time": 5996.73, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1299, "text": "Yes.", "raw_text": "Yes.", "start_time": 5996.81, "end_time": 5997.29, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1300, "text": "Some of them do have different scanners that are not these.", "raw_text": "Some of them do have different scanners that are not these.", "start_time": 5997.53, "end_time": 6000.97, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1301, "text": "And I tell them, because the first scan brings up the search bar, the second scan actually inputs it.", "raw_text": "And I tell them, because the first scan brings up the search bar, the second scan actually inputs it.", "start_time": 6001.93, "end_time": 6008.17, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1302, "text": "So I tell them they can double scan if they want.", "raw_text": "So I tell them they can double scan if they want.", "start_time": 6008.33, "end_time": 6010.81, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1303, "text": "If they would prefer to do that rather than get these specific ones.", "raw_text": "If they would prefer to do that rather than get these specific ones.", "start_time": 6010.97, "end_time": 6015.4, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1304, "text": "I have a few people that do that, but most of the rep, they don't, I guess have that kind of goal where they're like, I don't understand why don't scan everyone twice.", "raw_text": "I have a few people that do that, but most of the rep, they don't, I guess have that kind of goal where they're like, I don't understand why don't scan everyone twice.", "start_time": 6015.4, "end_time": 6023.88, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1305, "text": "And I know you know, it's like a.", "raw_text": "And I know you know, it's like a.", "start_time": 6023.88, "end_time": 6025.44, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1306, "text": "They just want to scan it and be done or they complain about it in front of the customer, which we don't want them to do.", "raw_text": "They just want to scan it and be done or they complain about it in front of the customer, which we don't want them to do.", "start_time": 6025.68, "end_time": 6031.68, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1307, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 6031.68, "end_time": 6032.08, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1308, "text": "And they're only 2D barcode scanners.", "raw_text": "And they're only 2D barcode scanners.", "start_time": 6034.08, "end_time": 6035.64, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1309, "text": "So we're very limited on, you know, our barcodes.", "raw_text": "So we're very limited on, you know, our barcodes.", "start_time": 6035.64, "end_time": 6038, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1310, "text": "Like if we wanted to.", "raw_text": "Like if we wanted to.", "start_time": 6038, "end_time": 6038.74, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1311, "text": "To somehow do something with QR codes or anything.", "raw_text": "To somehow do something with QR codes or anything.", "start_time": 6038.89, "end_time": 6042.33, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1312, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 6045.69, "end_time": 6046.13, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1313, "text": "So I should probably take a second what's happening.", "raw_text": "So I should probably take a second what's happening.", "start_time": 6046.13, "end_time": 6049.01, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1314, "text": "But imagine you're going into a room four times the size of this one and there's a thousand fixtures in it.", "raw_text": "But imagine you're going into a room four times the size of this one and there's a thousand fixtures in it.", "start_time": 6049.01, "end_time": 6058.25, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1315, "text": "They're all hanging next to each other.", "raw_text": "They're all hanging next to each other.", "start_time": 6058.41, "end_time": 6060.09, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1316, "text": "And each one have a barcode like this small markle like that hanging off of it.", "raw_text": "And each one have a barcode like this small markle like that hanging off of it.", "start_time": 6060.25, "end_time": 6067.22, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1317, "text": "And you have to borrow with the customer.", "raw_text": "And you have to borrow with the customer.", "start_time": 6067.62, "end_time": 6069.42, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1318, "text": "They like the light you can scan.", "raw_text": "They like the light you can scan.", "start_time": 6069.42, "end_time": 6071.22, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1319, "text": "You're high.", "raw_text": "You're high.", "start_time": 6071.94, "end_time": 6072.74, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1320, "text": "Some of them a low.", "raw_text": "Some of them a low.", "start_time": 6072.74, "end_time": 6073.66, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1321, "text": "Some of them are really high.", "raw_text": "Some of them are really high.", "start_time": 6073.66, "end_time": 6074.98, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1322, "text": "So you're gonna have to scan that and hold on to your iPad.", "raw_text": "So you're gonna have to scan that and hold on to your iPad.", "start_time": 6075.38, "end_time": 6080.1, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1323, "text": "Right.", "raw_text": "Right.", "start_time": 6081.3, "end_time": 6081.7, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1324, "text": "Is it wide?", "raw_text": "Is it wide?", "start_time": 6082.5, "end_time": 6083.78, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1325, "text": "It might be a beginner, but so that's just kind of standard for like all of the like manufacturers.", "raw_text": "It might be a beginner, but so that's just kind of standard for like all of the like manufacturers.", "start_time": 6084.1, "end_time": 6089.26, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1326, "text": "And then is it standard that they have type of scanner or looking better?", "raw_text": "And then is it standard that they have type of scanner or looking better?", "start_time": 6089.26, "end_time": 6092.53, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1327, "text": "And this is where we get into that scanner discussion, the scanners.", "raw_text": "And this is where we get into that scanner discussion, the scanners.", "start_time": 6094.53, "end_time": 6099.01, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1328, "text": "Well, let me quickly just show you and then let's take a break and get into the scanners.", "raw_text": "Well, let me quickly just show you and then let's take a break and get into the scanners.", "start_time": 6103.17, "end_time": 6106.69, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1329, "text": "So if I just.", "raw_text": "So if I just.", "start_time": 6107.81, "end_time": 6109.41, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1330, "text": "I'm at this screen, I'm at the order screen.", "raw_text": "I'm at this screen, I'm at the order screen.", "start_time": 6109.81, "end_time": 6111.81, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1331, "text": "I created an order, but I didn't click in like it's not intuitive at this point that I could click any order.", "raw_text": "I created an order, but I didn't click in like it's not intuitive at this point that I could click any order.", "start_time": 6111.81, "end_time": 6116.45, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1332, "text": "So if I just scan this, it brings up the product.", "raw_text": "So if I just scan this, it brings up the product.", "start_time": 6118.41, "end_time": 6121.29, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1333, "text": "I scan another one, it brings up the other product.", "raw_text": "I scan another one, it brings up the other product.", "start_time": 6121.29, "end_time": 6123.45, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1334, "text": "Now some reps know that I'm not actually creating the order, I'm just pulling out product.", "raw_text": "Now some reps know that I'm not actually creating the order, I'm just pulling out product.", "start_time": 6123.77, "end_time": 6129.93, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1335, "text": "Some reps, but there are a few always.", "raw_text": "Some reps, but there are a few always.", "start_time": 6130.49, "end_time": 6132.57, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1336, "text": "I don't know.", "raw_text": "I don't know.", "start_time": 6132.81, "end_time": 6133.37, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1337, "text": "That's still the case seller.", "raw_text": "That's still the case seller.", "start_time": 6133.37, "end_time": 6134.65, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1338, "text": "There's always a rep or two that will go around the whole showroom scanning products, bringing this up.", "raw_text": "There's always a rep or two that will go around the whole showroom scanning products, bringing this up.", "start_time": 6135.05, "end_time": 6141.37, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1339, "text": "The order is not there.", "raw_text": "The order is not there.", "start_time": 6143.08, "end_time": 6144.44, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1340, "text": "Right.", "raw_text": "Right.", "start_time": 6144.52, "end_time": 6144.92, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1341, "text": "We probably don't like a history of everything they scan.", "raw_text": "We probably don't like a history of everything they scan.", "start_time": 6145.24, "end_time": 6147.4, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1342, "text": "So we can check it out.", "raw_text": "So we can check it out.", "start_time": 6147.4, "end_time": 6148.44, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1343, "text": "I don't know.", "raw_text": "I don't know.", "start_time": 6148.84, "end_time": 6149.4, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1344, "text": "Or just make this more intuitive.", "raw_text": "Or just make this more intuitive.", "start_time": 6149.4, "end_time": 6150.92, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1345, "text": "So I created an order, I have to go into it so I can make another one.", "raw_text": "So I created an order, I have to go into it so I can make another one.", "start_time": 6151.32, "end_time": 6155.08, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1346, "text": "Yeah, that's a UX thing.", "raw_text": "Yeah, that's a UX thing.", "start_time": 6157, "end_time": 6159.32, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1347, "text": "Where.", "raw_text": "Where.", "start_time": 6159.32, "end_time": 6159.72, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1348, "text": "So now which, you know, if I scan a product, which order do I Want this on?", "raw_text": "So now which, you know, if I scan a product, which order do I Want this on?", "start_time": 6160.36, "end_time": 6164.04, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1349, "text": "I mean, I could go like this, which I've done.", "raw_text": "I mean, I could go like this, which I've done.", "start_time": 6164.12, "end_time": 6166.76, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1350, "text": "I've had reps say I have four different customers at the same time.", "raw_text": "I've had reps say I have four different customers at the same time.", "start_time": 6167, "end_time": 6171.85, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1351, "text": "So I told him, I'm like, just scan it from here.", "raw_text": "So I told him, I'm like, just scan it from here.", "start_time": 6172.41, "end_time": 6174.89, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1352, "text": "Create the orders in the order screen, call the orders customer 1, 2, 3, 4, 5.", "raw_text": "Create the orders in the order screen, call the orders customer 1, 2, 3, 4, 5.", "start_time": 6175.69, "end_time": 6181.45, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1353, "text": "And then when you get to this screen, you go to add to order.", "raw_text": "And then when you get to this screen, you go to add to order.", "start_time": 6181.61, "end_time": 6183.85, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1354, "text": "Who wants it?", "raw_text": "Who wants it?", "start_time": 6183.85, "end_time": 6184.649, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1355, "text": "You want it, you want.", "raw_text": "You want it, you want.", "start_time": 6184.649, "end_time": 6185.61, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1356, "text": "Okay, customer one wants it, customer two wants it.", "raw_text": "Okay, customer one wants it, customer two wants it.", "start_time": 6185.61, "end_time": 6188.81, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1357, "text": "Then when I go back to the order, I can see that they've actually.", "raw_text": "Then when I go back to the order, I can see that they've actually.", "start_time": 6188.89, "end_time": 6191.21, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1358, "text": "So but if I get into the order itself now, I'm at the right screen now as I start to hit these, I'm starting to get feedback and my dollars are growing.", "raw_text": "So but if I get into the order itself now, I'm at the right screen now as I start to hit these, I'm starting to get feedback and my dollars are growing.", "start_time": 6192.73, "end_time": 6203.38, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1359, "text": "And the green shows you the last one.", "raw_text": "And the green shows you the last one.", "start_time": 6204.5, "end_time": 6206.26, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1360, "text": "You.", "raw_text": "You.", "start_time": 6206.26, "end_time": 6206.58, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1361, "text": "Yeah, so that's confusing if they.", "raw_text": "Yeah, so that's confusing if they.", "start_time": 6206.66, "end_time": 6209.38, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1362, "text": "If this is happening on one end but not on the other side.", "raw_text": "If this is happening on one end but not on the other side.", "start_time": 6209.46, "end_time": 6213.54, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1363, "text": "So like I was standing and it was adding and adding $.", "raw_text": "So like I was standing and it was adding and adding $.", "start_time": 6214.1, "end_time": 6217.62, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1364, "text": "Why isn't it happening over here?", "raw_text": "Why isn't it happening over here?", "start_time": 6218.34, "end_time": 6219.78, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1365, "text": "So that's probably something.", "raw_text": "So that's probably something.", "start_time": 6219.78, "end_time": 6221.22, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1366, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 6221.94, "end_time": 6222.3, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1367, "text": "The idea was that you could go.", "raw_text": "The idea was that you could go.", "start_time": 6222.3, "end_time": 6224.18, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1368, "text": "The idea was that if somebody wanted to look at the product and app and you were looking how much do we have this in stock?", "raw_text": "The idea was that if somebody wanted to look at the product and app and you were looking how much do we have this in stock?", "start_time": 6226.63, "end_time": 6232.75, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1369, "text": "Or you were looking for features, you know, he said, what kind of glasses, what kind of Max water do you have?", "raw_text": "Or you were looking for features, you know, he said, what kind of glasses, what kind of Max water do you have?", "start_time": 6232.75, "end_time": 6238.63, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1370, "text": "You can do that by scanning it and having it.", "raw_text": "You can do that by scanning it and having it.", "start_time": 6238.95, "end_time": 6241.59, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1371, "text": "Having it come on up and show it.", "raw_text": "Having it come on up and show it.", "start_time": 6241.91, "end_time": 6243.99, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1372, "text": "Well, it's also that we don't have every single product.", "raw_text": "Well, it's also that we don't have every single product.", "start_time": 6244.07, "end_time": 6247.39, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1373, "text": "We have 2,500 active products and we have 600 of them in Gap.", "raw_text": "We have 2,500 active products and we have 600 of them in Gap.", "start_time": 6247.39, "end_time": 6251.91, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1374, "text": "So when they scan on that one, it shows them all the other fixtures too, that they're available that might not be a Gallows, but they wanted that one.", "raw_text": "So when they scan on that one, it shows them all the other fixtures too, that they're available that might not be a Gallows, but they wanted that one.", "start_time": 6252.56, "end_time": 6260.04, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1375, "text": "So do you have that in the post light?", "raw_text": "So do you have that in the post light?", "start_time": 6260.04, "end_time": 6261.6, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1376, "text": "So they'll scan it and then they can add that post plate to it.", "raw_text": "So they'll scan it and then they can add that post plate to it.", "start_time": 6261.6, "end_time": 6265.52, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1377, "text": "It doesn't have that barcode because it's not in Gallows.", "raw_text": "It doesn't have that barcode because it's not in Gallows.", "start_time": 6265.68, "end_time": 6268.199, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1378, "text": "So they have it in oil rubbed bronze, but they want it in polished.", "raw_text": "So they have it in oil rubbed bronze, but they want it in polished.", "start_time": 6268.199, "end_time": 6272, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1379, "text": "Yeah, but why don't you double scans when they want to.", "raw_text": "Yeah, but why don't you double scans when they want to.", "start_time": 6272, "end_time": 6276, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1380, "text": "See this is what I was talking about.", "raw_text": "See this is what I was talking about.", "start_time": 6283.17, "end_time": 6284.85, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1381, "text": "It split the line into two because the first only one that's going on display.", "raw_text": "It split the line into two because the first only one that's going on display.", "start_time": 6284.85, "end_time": 6292.69, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1382, "text": "So you're going to buy something from me and you're going to put it in your showroom.", "raw_text": "So you're going to buy something from me and you're going to put it in your showroom.", "start_time": 6292.85, "end_time": 6295.65, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1383, "text": "I incentivize you.", "raw_text": "I incentivize you.", "start_time": 6295.97, "end_time": 6297.49, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1384, "text": "I get to give you a discount.", "raw_text": "I get to give you a discount.", "start_time": 6297.49, "end_time": 6298.73, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1385, "text": "You don't want to make any money off of that one.", "raw_text": "You don't want to make any money off of that one.", "start_time": 6298.73, "end_time": 6301.01, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1386, "text": "So we're giving you this Gap to put it on display.", "raw_text": "So we're giving you this Gap to put it on display.", "start_time": 6301.25, "end_time": 6304.29, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1387, "text": "You're going to get 30% off the 1, but then you're going to get 3% off any consent.", "raw_text": "You're going to get 30% off the 1, but then you're going to get 3% off any consent.", "start_time": 6304.29, "end_time": 6309.97, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1388, "text": "So now I have the one that's at 30% and then I have two that are getting 3%.", "raw_text": "So now I have the one that's at 30% and then I have two that are getting 3%.", "start_time": 6310.29, "end_time": 6315.81, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1389, "text": "Now I keep adding and those still just continue to get 3% until I get to $4,000 and then I scan.", "raw_text": "Now I keep adding and those still just continue to get 3% until I get to $4,000 and then I scan.", "start_time": 6315.81, "end_time": 6323.65, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1390, "text": "Now I have $4,000.", "raw_text": "Now I have $4,000.", "start_time": 6325.57, "end_time": 6327.09, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1391, "text": "Now you're getting 40% and 6%.", "raw_text": "Now you're getting 40% and 6%.", "start_time": 6327.09, "end_time": 6329.33, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1392, "text": "Is that on the screen bar?", "raw_text": "Is that on the screen bar?", "start_time": 6330.34, "end_time": 6331.78, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1393, "text": "It's still showing third again.", "raw_text": "It's still showing third again.", "start_time": 6335.62, "end_time": 6336.74, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1394, "text": "That's on the screen up here.", "raw_text": "That's on the screen up here.", "start_time": 6336.74, "end_time": 6337.86, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1395, "text": "Might have to pop.", "raw_text": "Might have to pop.", "start_time": 6341.06, "end_time": 6342.1, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1396, "text": "Sometimes we have to pop out and then pop back in again for it to.", "raw_text": "Sometimes we have to pop out and then pop back in again for it to.", "start_time": 6342.34, "end_time": 6345.46, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1397, "text": "Oh, I see.", "raw_text": "Oh, I see.", "start_time": 6345.46, "end_time": 6346.1, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1398, "text": "Refresh.", "raw_text": "Refresh.", "start_time": 6347.46, "end_time": 6348.1, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1399, "text": "No, it did show it on my screen too.", "raw_text": "No, it did show it on my screen too.", "start_time": 6349.7, "end_time": 6351.86, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1400, "text": "I thought one of the dumps.", "raw_text": "I thought one of the dumps.", "start_time": 6355.14, "end_time": 6356.42, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1401, "text": "That's something that always would pop up.", "raw_text": "That's something that always would pop up.", "start_time": 6356.42, "end_time": 6358.26, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1402, "text": "That like, it'll be like.", "raw_text": "That like, it'll be like.", "start_time": 6358.26, "end_time": 6359.39, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1403, "text": "And be like, are you sure you want to add a second one?", "raw_text": "And be like, are you sure you want to add a second one?", "start_time": 6359.55, "end_time": 6361.67, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1404, "text": "Oh, no, he doesn't.", "raw_text": "Oh, no, he doesn't.", "start_time": 6361.67, "end_time": 6362.75, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1405, "text": "No, he has another one.", "raw_text": "No, he has another one.", "start_time": 6363.07, "end_time": 6365.95, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1406, "text": "This one is important.", "raw_text": "This one is important.", "start_time": 6369.55, "end_time": 6370.67, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1407, "text": "I know what's important that they, they forget.", "raw_text": "I know what's important that they, they forget.", "start_time": 6370.83, "end_time": 6373.55, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1408, "text": "So this one, it's extremely important for me when I'm doing inventory.", "raw_text": "So this one, it's extremely important for me when I'm doing inventory.", "start_time": 6373.55, "end_time": 6377.31, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1409, "text": "Add an item, add another item.", "raw_text": "Add an item, add another item.", "start_time": 6378.75, "end_time": 6380.43, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1410, "text": "First item.", "raw_text": "First item.", "start_time": 6381.39, "end_time": 6382.11, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1411, "text": "I get a pop up that says, you already have this item.", "raw_text": "I get a pop up that says, you already have this item.", "start_time": 6382.35, "end_time": 6384.61, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1412, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 6384.84, "end_time": 6385.12, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1413, "text": "So if your last scan item.", "raw_text": "So if your last scan item.", "start_time": 6385.12, "end_time": 6386.6, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1414, "text": "Do we like that?", "raw_text": "Do we like that?", "start_time": 6387.16, "end_time": 6388.12, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1415, "text": "Yes.", "raw_text": "Yes.", "start_time": 6388.44, "end_time": 6388.84, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1416, "text": "Yes.", "raw_text": "Yes.", "start_time": 6388.84, "end_time": 6389.24, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1417, "text": "Because they'll be walking them around and they'll be talking, scanning.", "raw_text": "Because they'll be walking them around and they'll be talking, scanning.", "start_time": 6390.2, "end_time": 6392.76, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1418, "text": "And they'll be like, oh, wait, what about.", "raw_text": "And they'll be like, oh, wait, what about.", "start_time": 6392.84, "end_time": 6394.2, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1419, "text": "Did you get that one?", "raw_text": "Did you get that one?", "start_time": 6394.2, "end_time": 6395.08, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1420, "text": "I don't know.", "raw_text": "I don't know.", "start_time": 6395.56, "end_time": 6396.08, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1421, "text": "And I'll scan and be like, yes, I already have it.", "raw_text": "And I'll scan and be like, yes, I already have it.", "start_time": 6396.08, "end_time": 6398.08, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1422, "text": "I don't know if you like them because I've had reps that have a suit, but they're not paying attention to the screen.", "raw_text": "I don't know if you like them because I've had reps that have a suit, but they're not paying attention to the screen.", "start_time": 6398.08, "end_time": 6404.56, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1423, "text": "Oh.", "raw_text": "Oh.", "start_time": 6404.56, "end_time": 6404.88, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1424, "text": "And then they don't.", "raw_text": "And then they don't.", "start_time": 6404.88, "end_time": 6405.52, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1425, "text": "They going there.", "raw_text": "They going there.", "start_time": 6405.52, "end_time": 6407.32, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1426, "text": "Then they see like 10 scans later the problem.", "raw_text": "Then they see like 10 scans later the problem.", "start_time": 6407.56, "end_time": 6411.03, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1427, "text": "And then they hit yes.", "raw_text": "And then they hit yes.", "start_time": 6411.51, "end_time": 6412.51, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1428, "text": "But they didn't get the test.", "raw_text": "But they didn't get the test.", "start_time": 6412.51, "end_time": 6413.67, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1429, "text": "Doesn't have a.", "raw_text": "Doesn't have a.", "start_time": 6413.99, "end_time": 6415.03, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1430, "text": "It has an audio.", "raw_text": "It has an audio.", "start_time": 6416.23, "end_time": 6417.19, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1431, "text": "It doesn't work.", "raw_text": "It doesn't work.", "start_time": 6417.19, "end_time": 6417.91, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1432, "text": "It doesn't work in the field.", "raw_text": "It doesn't work in the field.", "start_time": 6417.99, "end_time": 6420.11, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1433, "text": "It's too loud in there.", "raw_text": "It's too loud in there.", "start_time": 6420.11, "end_time": 6421.35, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1434, "text": "A lot of them have it muted because.", "raw_text": "A lot of them have it muted because.", "start_time": 6421.35, "end_time": 6423.03, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1435, "text": "And a lot of them have it turned off because they keep getting calls and pop ups on their iPad while they're at the showroom.", "raw_text": "And a lot of them have it turned off because they keep getting calls and pop ups on their iPad while they're at the showroom.", "start_time": 6423.51, "end_time": 6429.99, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1436, "text": "So they don't want that pop up or they don't want to hear the noise every time it's happening at the top.", "raw_text": "So they don't want that pop up or they don't want to hear the noise every time it's happening at the top.", "start_time": 6430.23, "end_time": 6435.75, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1437, "text": "Custom.", "raw_text": "Custom.", "start_time": 6436, "end_time": 6436.24, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1438, "text": "So a lot of them have turned on, so it doesn't translate.", "raw_text": "So a lot of them have turned on, so it doesn't translate.", "start_time": 6436.4, "end_time": 6440.08, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1439, "text": "So it's one of those things that I don't know.", "raw_text": "So it's one of those things that I don't know.", "start_time": 6440.08, "end_time": 6442.96, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1440, "text": "So how.", "raw_text": "So how.", "start_time": 6443.52, "end_time": 6444.24, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1441, "text": "That's a good point though.", "raw_text": "That's a good point though.", "start_time": 6444.32, "end_time": 6445.32, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1442, "text": "Maybe you don't have to do it.", "raw_text": "Maybe you don't have to do it.", "start_time": 6445.32, "end_time": 6446.48, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1443, "text": "But I use it when I'm doing inventory, when I'm doing the entire showroom.", "raw_text": "But I use it when I'm doing inventory, when I'm doing the entire showroom.", "start_time": 6446.72, "end_time": 6450.04, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1444, "text": "So for.", "raw_text": "So for.", "start_time": 6450.04, "end_time": 6450.36, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1445, "text": "Maybe it's important.", "raw_text": "Maybe it's important.", "start_time": 6450.36, "end_time": 6451.12, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1446, "text": "I don't know it's for the invert.", "raw_text": "I don't know it's for the invert.", "start_time": 6451.2, "end_time": 6453.12, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1447, "text": "When you're going and someone's talking to you, you're like, oh, where'd it go?", "raw_text": "When you're going and someone's talking to you, you're like, oh, where'd it go?", "start_time": 6453.12, "end_time": 6455.8, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1448, "text": "And then throw up the beep and tell me.", "raw_text": "And then throw up the beep and tell me.", "start_time": 6455.8, "end_time": 6457.04, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1449, "text": "I read, oh, yeah.", "raw_text": "I read, oh, yeah.", "start_time": 6457.04, "end_time": 6458.56, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1450, "text": "Like, you can turn it on off.", "raw_text": "Like, you can turn it on off.", "start_time": 6458.64, "end_time": 6459.92, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1451, "text": "We can make it a setting where you turn it on off.", "raw_text": "We can make it a setting where you turn it on off.", "start_time": 6460.24, "end_time": 6462.08, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1452, "text": "And I also think what we should do is every time you scan there should be like, maybe it goes by the day or by the session.", "raw_text": "And I also think what we should do is every time you scan there should be like, maybe it goes by the day or by the session.", "start_time": 6462.08, "end_time": 6467.54, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1453, "text": "You should have like, somewhere hidden a settings or like.", "raw_text": "You should have like, somewhere hidden a settings or like.", "start_time": 6467.54, "end_time": 6470.02, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1454, "text": "Like a backup of everything you scan for the day.", "raw_text": "Like a backup of everything you scan for the day.", "start_time": 6470.02, "end_time": 6472.42, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1455, "text": "And then like, you can clear it so that it's like, oh, I missed these 10 scans.", "raw_text": "And then like, you can clear it so that it's like, oh, I missed these 10 scans.", "start_time": 6472.66, "end_time": 6476.14, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1456, "text": "But then that'd still be frustrating because you're like, okay, which client was it was.", "raw_text": "But then that'd still be frustrating because you're like, okay, which client was it was.", "start_time": 6476.14, "end_time": 6479.18, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1457, "text": "But at least you have a history of it at the time stamp.", "raw_text": "But at least you have a history of it at the time stamp.", "start_time": 6479.18, "end_time": 6481.62, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1458, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 6485.14, "end_time": 6485.5, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1459, "text": "Timestamps are good.", "raw_text": "Timestamps are good.", "start_time": 6485.5, "end_time": 6486.5, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1460, "text": "I think it's critical.", "raw_text": "I think it's critical.", "start_time": 6486.58, "end_time": 6487.62, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1461, "text": "I'll start with them between 3, 4.", "raw_text": "I'll start with them between 3, 4.", "start_time": 6488.5, "end_time": 6490.34, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1462, "text": "This must be what I was.", "raw_text": "This must be what I was.", "start_time": 6490.55, "end_time": 6491.47, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1463, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 6491.47, "end_time": 6491.91, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1464, "text": "Because that's.", "raw_text": "Because that's.", "start_time": 6492.55, "end_time": 6493.19, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1465, "text": "I feel like in one of these types of scenarios, I feel like you're kind of.", "raw_text": "I feel like in one of these types of scenarios, I feel like you're kind of.", "start_time": 6493.19, "end_time": 6496.63, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1466, "text": "You're just in it and you're on.", "raw_text": "You're just in it and you're on.", "start_time": 6496.63, "end_time": 6497.91, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1467, "text": "So you're doing stuff.", "raw_text": "So you're doing stuff.", "start_time": 6497.91, "end_time": 6498.87, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1468, "text": "So if we just have like a.", "raw_text": "So if we just have like a.", "start_time": 6498.87, "end_time": 6499.79, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1469, "text": "When they're done with their showroom and they go like de for their day, it's like, here's everything you did with time span.", "raw_text": "When they're done with their showroom and they go like de for their day, it's like, here's everything you did with time span.", "start_time": 6499.79, "end_time": 6505.27, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1470, "text": "If you have a chance to clean it up.", "raw_text": "If you have a chance to clean it up.", "start_time": 6505.27, "end_time": 6506.47, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1471, "text": "And that's used to be complicated 12, 15 years ago.", "raw_text": "And that's used to be complicated 12, 15 years ago.", "start_time": 6506.549, "end_time": 6509.75, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1472, "text": "That's not an issue.", "raw_text": "That's not an issue.", "start_time": 6510.95, "end_time": 6511.91, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1473, "text": "We gather as much as we possibly can.", "raw_text": "We gather as much as we possibly can.", "start_time": 6511.91, "end_time": 6514.15, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1474, "text": "Maybe I summarize some help, but lifts alongside.", "raw_text": "Maybe I summarize some help, but lifts alongside.", "start_time": 6514.23, "end_time": 6517.28, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1475, "text": "So great.", "raw_text": "So great.", "start_time": 6517.28, "end_time": 6520.08, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1476, "text": "All right, cool.", "raw_text": "All right, cool.", "start_time": 6520.88, "end_time": 6522.52, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1477, "text": "And sproffy.", "raw_text": "And sproffy.", "start_time": 6522.52, "end_time": 6523.36, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1478, "text": "I do.", "raw_text": "I do.", "start_time": 6524, "end_time": 6524.56, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1479, "text": "They also like their understanding.", "raw_text": "They also like their understanding.", "start_time": 6530.08, "end_time": 6532.079, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1480, "text": "A lot of times they'll take the customer to the interior or further treatment, and then they'll go have lunch in our showroom because we have food too.", "raw_text": "A lot of times they'll take the customer to the interior or further treatment, and then they'll go have lunch in our showroom because we have food too.", "start_time": 6532.079, "end_time": 6540.24, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1481, "text": "That, you know, it's like.", "raw_text": "That, you know, it's like.", "start_time": 6540.24, "end_time": 6541.64, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1482, "text": "So we take a break and then they'll start over again and back or whatever.", "raw_text": "So we take a break and then they'll start over again and back or whatever.", "start_time": 6541.64, "end_time": 6544.99, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1483, "text": "So they can be there for hours.", "raw_text": "So they can be there for hours.", "start_time": 6544.99, "end_time": 6546.79, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1484, "text": "In our show, we're doing things, but, you know, then they're talk to them about their incentives or whatever they have.", "raw_text": "In our show, we're doing things, but, you know, then they're talk to them about their incentives or whatever they have.", "start_time": 6546.79, "end_time": 6553.35, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1485, "text": "Trying to keep them up or whatever.", "raw_text": "Trying to keep them up or whatever.", "start_time": 6553.35, "end_time": 6554.79, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1486, "text": "So they don't automatically just walk through the show and scan that whole order.", "raw_text": "So they don't automatically just walk through the show and scan that whole order.", "start_time": 6554.87, "end_time": 6558.83, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1487, "text": "They go back into it a couple times and you know where they're at where they left off.", "raw_text": "They go back into it a couple times and you know where they're at where they left off.", "start_time": 6558.83, "end_time": 6563.51, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1488, "text": "And if we.", "raw_text": "And if we.", "start_time": 6563.59, "end_time": 6564.83, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1489, "text": "If we want to go right next door on the spring, but we have some stuff hanging.", "raw_text": "If we want to go right next door on the spring, but we have some stuff hanging.", "start_time": 6564.83, "end_time": 6569.75, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1490, "text": "Like it would be in a showroom and a wall.", "raw_text": "Like it would be in a showroom and a wall.", "start_time": 6569.75, "end_time": 6571.63, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1491, "text": "Just in truth.", "raw_text": "Just in truth.", "start_time": 6571.63, "end_time": 6572.35, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1492, "text": "Yeah, that's a good.", "raw_text": "Yeah, that's a good.", "start_time": 6573.47, "end_time": 6574.47, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1493, "text": "Because Are you gonna be a rep and I'm gonna Be the duster.", "raw_text": "Because Are you gonna be a rep and I'm gonna Be the duster.", "start_time": 6574.47, "end_time": 6580.35, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1494, "text": "Be like I want this now.", "raw_text": "Be like I want this now.", "start_time": 6581.39, "end_time": 6582.55, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1495, "text": "It's 17 of those and you go check out our team up.", "raw_text": "It's 17 of those and you go check out our team up.", "start_time": 6582.55, "end_time": 6586.11, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1496, "text": "I don't know if I stop speaking with the UI because personally I would like to be prompted.", "raw_text": "I don't know if I stop speaking with the UI because personally I would like to be prompted.", "start_time": 6589.23, "end_time": 6594.79, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1497, "text": "Hey, they did this again.", "raw_text": "Hey, they did this again.", "start_time": 6594.79, "end_time": 6595.95, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1498, "text": "You have this already.", "raw_text": "You have this already.", "start_time": 6596.93, "end_time": 6598.05, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1499, "text": "Yeah, but I see Gora's point too.", "raw_text": "Yeah, but I see Gora's point too.", "start_time": 6598.21, "end_time": 6600.57, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1500, "text": "So I don't know.", "raw_text": "So I don't know.", "start_time": 6600.57, "end_time": 6601.49, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1501, "text": "And I think that's like, you know, that's the stuff that Katie pointed out about like settings.", "raw_text": "And I think that's like, you know, that's the stuff that Katie pointed out about like settings.", "start_time": 6603.17, "end_time": 6607.53, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1502, "text": "Yeah, the settings.", "raw_text": "Yeah, the settings.", "start_time": 6607.53, "end_time": 6608.37, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1503, "text": "We can default it.", "raw_text": "We can default it.", "start_time": 6612.049, "end_time": 6613.17, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1504, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 6614.29, "end_time": 6614.85, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1505, "text": "That.", "raw_text": "That.", "start_time": 6621.9, "end_time": 6622.14, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1506, "text": "I went.", "raw_text": "I went.", "start_time": 6803.15, "end_time": 6803.47, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1507, "text": "I was learning just about reading food.", "raw_text": "I was learning just about reading food.", "start_time": 6803.47, "end_time": 6805.55, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1508, "text": "It's a pencil.", "raw_text": "It's a pencil.", "start_time": 6806.27, "end_time": 6807.07, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1509, "text": "I'm actually picture myself.", "raw_text": "I'm actually picture myself.", "start_time": 6807.15, "end_time": 6809.15, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1510, "text": "And squirrel.", "raw_text": "And squirrel.", "start_time": 6813.39, "end_time": 6814.11, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1511, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 6814.19, "end_time": 6814.67, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1512, "text": "Actually that was like basically all you need to know about like the sales stuff, I think.", "raw_text": "Actually that was like basically all you need to know about like the sales stuff, I think.", "start_time": 6816.43, "end_time": 6820.87, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1513, "text": "Well that's the other thing too.", "raw_text": "Well that's the other thing too.", "start_time": 6820.87, "end_time": 6821.71, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1514, "text": "I do want to hear about the other apps like my other stuff because I don't want to limit just this app because it's like well this is how to connect the whole ecosystem.", "raw_text": "I do want to hear about the other apps like my other stuff because I don't want to limit just this app because it's like well this is how to connect the whole ecosystem.", "start_time": 6821.71, "end_time": 6830.93, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1515, "text": "Like there's probably like what's the next project in four years plan on the apps together.", "raw_text": "Like there's probably like what's the next project in four years plan on the apps together.", "start_time": 6830.93, "end_time": 6835.33, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1516, "text": "Like you just develop that now.", "raw_text": "Like you just develop that now.", "start_time": 6835.33, "end_time": 6837.05, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1517, "text": "There's like.", "raw_text": "There's like.", "start_time": 6843.77, "end_time": 6844.41, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1518, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 6845.13, "end_time": 6845.53, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1519, "text": "So it's not like.", "raw_text": "So it's not like.", "start_time": 6845.53, "end_time": 6846.33, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1520, "text": "Yeah, I'm not saying like oh, we're modernist.", "raw_text": "Yeah, I'm not saying like oh, we're modernist.", "start_time": 6846.33, "end_time": 6848.25, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1521, "text": "This is an app like it's got played really nice which is obvious.", "raw_text": "This is an app like it's got played really nice which is obvious.", "start_time": 6848.41, "end_time": 6851.57, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1522, "text": "But yeah, like I went with the second palette, the sso so for the like the login for mining.", "raw_text": "But yeah, like I went with the second palette, the sso so for the like the login for mining.", "start_time": 6851.57, "end_time": 6858.86, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1523, "text": "Because the other one like instead of like.", "raw_text": "Because the other one like instead of like.", "start_time": 6858.86, "end_time": 6861.14, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1524, "text": "Yeah, I think this app could be like a part of that.", "raw_text": "Yeah, I think this app could be like a part of that.", "start_time": 6861.14, "end_time": 6863.1, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1525, "text": "Like it could be like for like for the chat instead of.", "raw_text": "Like it could be like for like for the chat instead of.", "start_time": 6863.1, "end_time": 6866.3, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1526, "text": "We just use it as.", "raw_text": "We just use it as.", "start_time": 6866.3, "end_time": 6867.34, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1527, "text": "We just used it.", "raw_text": "We just used it.", "start_time": 6869.02, "end_time": 6869.98, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1528, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 6871.34, "end_time": 6871.7, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1529, "text": "So I mean it was super easy.", "raw_text": "So I mean it was super easy.", "start_time": 6871.7, "end_time": 6873.42, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1530, "text": "Well it's funny too.", "raw_text": "Well it's funny too.", "start_time": 6875.58, "end_time": 6876.58, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1531, "text": "Is that the way that works with the sinks and stuff and the to the fact that you want to change something to happen.", "raw_text": "Is that the way that works with the sinks and stuff and the to the fact that you want to change something to happen.", "start_time": 6876.58, "end_time": 6882.59, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1532, "text": "Just put in a table half of entrance.", "raw_text": "Just put in a table half of entrance.", "start_time": 6882.83, "end_time": 6884.91, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1533, "text": "But I think about this like this is a 15 years old like pretty good.", "raw_text": "But I think about this like this is a 15 years old like pretty good.", "start_time": 6885.07, "end_time": 6889.31, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1534, "text": "Like no, actually I was surprised that that whole scanning thing works so well like with the I get to the two line the fact that discounts count and everything scale like this thing does work.", "raw_text": "Like no, actually I was surprised that that whole scanning thing works so well like with the I get to the two line the fact that discounts count and everything scale like this thing does work.", "start_time": 6889.31, "end_time": 6899.79, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1535, "text": "Let's go see whether a copy or stop or it.", "raw_text": "Let's go see whether a copy or stop or it.", "start_time": 6900.35, "end_time": 6906.43, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1536, "text": "So I get an idea.", "raw_text": "So I get an idea.", "start_time": 6928.75, "end_time": 6929.95, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1537, "text": "Yeah, that's very good.", "raw_text": "Yeah, that's very good.", "start_time": 6930.43, "end_time": 6931.63, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1538, "text": "You're very good on putting people in perspective.", "raw_text": "You're very good on putting people in perspective.", "start_time": 6931.63, "end_time": 6934.61, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1539, "text": "They that's why I said just we keep talking like reps dreams this and they're like trying to make their picture and when I went one time to a place, you know the bright Ryan.", "raw_text": "They that's why I said just we keep talking like reps dreams this and they're like trying to make their picture and when I went one time to a place, you know the bright Ryan.", "start_time": 6934.61, "end_time": 6947.37, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1540, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 6947.37, "end_time": 6947.81, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1541, "text": "I told, I told him I work on it this afternoon.", "raw_text": "I told, I told him I work on it this afternoon.", "start_time": 6947.97, "end_time": 6951.09, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1542, "text": "I don't know what it is.", "raw_text": "I don't know what it is.", "start_time": 6951.17, "end_time": 6952.21, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1543, "text": "Sent me to red seals.", "raw_text": "Sent me to red seals.", "start_time": 6952.85, "end_time": 6954.29, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1544, "text": "Right.", "raw_text": "Right.", "start_time": 6954.29, "end_time": 6954.57, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1545, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 6954.57, "end_time": 6954.89, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1546, "text": "I mean I don't know why he's having that issue.", "raw_text": "I mean I don't know why he's having that issue.", "start_time": 6954.89, "end_time": 6956.45, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1547, "text": "Oh, everybody can send it to that well.", "raw_text": "Oh, everybody can send it to that well.", "start_time": 6956.45, "end_time": 6959.94, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1548, "text": "But Brandon, I said to fix it, and he said he was all set.", "raw_text": "But Brandon, I said to fix it, and he said he was all set.", "start_time": 6959.94, "end_time": 6962.5, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1549, "text": "I said to fix it.", "raw_text": "I said to fix it.", "start_time": 6962.5, "end_time": 6963.58, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1550, "text": "I think what Brandon did, I think he just added them to receive them.", "raw_text": "I think what Brandon did, I think he just added them to receive them.", "start_time": 6963.82, "end_time": 6969.34, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1551, "text": "So I think I have to take him.", "raw_text": "So I think I have to take him.", "start_time": 6969.5, "end_time": 6970.62, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1552, "text": "Like, he was already on those.", "raw_text": "Like, he was already on those.", "start_time": 6970.62, "end_time": 6971.82, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1553, "text": "But they did.", "raw_text": "But they did.", "start_time": 6971.82, "end_time": 6973.02, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1554, "text": "I'm like, oh, they said they did it.", "raw_text": "I'm like, oh, they said they did it.", "start_time": 6973.02, "end_time": 6974.7, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1555, "text": "And then he's like, send to.", "raw_text": "And then he's like, send to.", "start_time": 6974.7, "end_time": 6976.3, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1556, "text": "Yeah, he definitely needs to have access to send to the riff.", "raw_text": "Yeah, he definitely needs to have access to send to the riff.", "start_time": 6977.66, "end_time": 6983.42, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1557, "text": "We're set.", "raw_text": "We're set.", "start_time": 6983.58, "end_time": 6984.22, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1558, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 6984.59, "end_time": 6984.91, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1559, "text": "The way we do it is actually, like, very archaic, and I would love to change it.", "raw_text": "The way we do it is actually, like, very archaic, and I would love to change it.", "start_time": 6985.47, "end_time": 6988.75, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1560, "text": "Yeah, well, like in the system, like, I don't even remember how I found my water bottle today, and I am so harsh.", "raw_text": "Yeah, well, like in the system, like, I don't even remember how I found my water bottle today, and I am so harsh.", "start_time": 6988.75, "end_time": 7000.35, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1561, "text": "Well, absolutely waiting for these people to walk out of here.", "raw_text": "Well, absolutely waiting for these people to walk out of here.", "start_time": 7000.67, "end_time": 7004.51, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1562, "text": "Two hours they're in the order and I am soaked.", "raw_text": "Two hours they're in the order and I am soaked.", "start_time": 7005.39, "end_time": 7007.43, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1563, "text": "My mouth is, I need some water now.", "raw_text": "My mouth is, I need some water now.", "start_time": 7007.43, "end_time": 7011.4, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1564, "text": "She's like, I need water.", "raw_text": "She's like, I need water.", "start_time": 7017.16, "end_time": 7018.36, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1565, "text": "I bring my water like this.", "raw_text": "I bring my water like this.", "start_time": 7020.12, "end_time": 7021.8, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1566, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 8605.14, "end_time": 8605.46, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1567, "text": "You want to switch categories or go back to the last category you're in?", "raw_text": "You want to switch categories or go back to the last category you're in?", "start_time": 8605.46, "end_time": 8609.059, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1568, "text": "There's no way to just do it on that page.", "raw_text": "There's no way to just do it on that page.", "start_time": 8610.02, "end_time": 8612.02, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1569, "text": "Like, you got to go all the way back.", "raw_text": "Like, you got to go all the way back.", "start_time": 8612.18, "end_time": 8614.74, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1570, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 8614.74, "end_time": 8615.1, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1571, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 8615.1, "end_time": 8615.42, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1572, "text": "And back doesn't work really well.", "raw_text": "And back doesn't work really well.", "start_time": 8615.42, "end_time": 8617.22, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1573, "text": "There's no back.", "raw_text": "There's no back.", "start_time": 8617.38, "end_time": 8618.26, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1574, "text": "Is it like swipes or.", "raw_text": "Is it like swipes or.", "start_time": 8620.03, "end_time": 8621.31, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1575, "text": "I mean, there's a back button.", "raw_text": "I mean, there's a back button.", "start_time": 8621.63, "end_time": 8623.15, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1576, "text": "But, like, if I.", "raw_text": "But, like, if I.", "start_time": 8623.15, "end_time": 8625.39, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1577, "text": "If I ended up.", "raw_text": "If I ended up.", "start_time": 8625.71, "end_time": 8626.87, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1578, "text": "If I went to interior hanging in the product, I came back to the product.", "raw_text": "If I went to interior hanging in the product, I came back to the product.", "start_time": 8626.87, "end_time": 8632.35, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1579, "text": "So, Corey, anything here that's worth to explain to.", "raw_text": "So, Corey, anything here that's worth to explain to.", "start_time": 8643.23, "end_time": 8646.91, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1580, "text": "I'm sorry about the experience.", "raw_text": "I'm sorry about the experience.", "start_time": 8650.9, "end_time": 8654.02, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1581, "text": "You tell us about the user's UI or to show them important.", "raw_text": "You tell us about the user's UI or to show them important.", "start_time": 8654.1, "end_time": 8659.14, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1582, "text": "I think if I was showing by going to.", "raw_text": "I think if I was showing by going to.", "start_time": 8666.66, "end_time": 8669.22, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1583, "text": "What gives you the most headaches?", "raw_text": "What gives you the most headaches?", "start_time": 8669.3, "end_time": 8670.9, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1584, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 8671.06, "end_time": 8671.62, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1585, "text": "Outside of scanners and syncing and downloading, like updates, deleting.", "raw_text": "Outside of scanners and syncing and downloading, like updates, deleting.", "start_time": 8673.31, "end_time": 8677.15, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1586, "text": "I mean, a big one was like what Gord said.", "raw_text": "I mean, a big one was like what Gord said.", "start_time": 8677.47, "end_time": 8679.79, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1587, "text": "They're not.", "raw_text": "They're not.", "start_time": 8680.03, "end_time": 8680.83, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1588, "text": "They're not typed into the order and they're just doing, you know, scanner on display.", "raw_text": "They're not typed into the order and they're just doing, you know, scanner on display.", "start_time": 8680.99, "end_time": 8685.71, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1589, "text": "The scanner itself, it's a stock and S700, if you wanted that.", "raw_text": "The scanner itself, it's a stock and S700, if you wanted that.", "start_time": 8685.79, "end_time": 8690.63, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1590, "text": "Right.", "raw_text": "Right.", "start_time": 8690.63, "end_time": 8690.79, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1591, "text": "I know.", "raw_text": "I know.", "start_time": 8690.79, "end_time": 8691.03, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1592, "text": "You take a picture.", "raw_text": "You take a picture.", "start_time": 8691.03, "end_time": 8691.79, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1593, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 8692.03, "end_time": 8692.39, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1594, "text": "Okay.", "raw_text": "Okay.", "start_time": 8692.39, "end_time": 8692.75, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1595, "text": "Sorry.", "raw_text": "Sorry.", "start_time": 8692.75, "end_time": 8693.15, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1596, "text": "Well, we should say Gordon.", "raw_text": "Well, we should say Gordon.", "start_time": 8695.07, "end_time": 8696.35, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1597, "text": "We complain about it, but yes, not only works.", "raw_text": "We complain about it, but yes, not only works.", "start_time": 8696.51, "end_time": 8699.63, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1598, "text": "So we're focusing on true things that are bothering us.", "raw_text": "So we're focusing on true things that are bothering us.", "start_time": 8700.69, "end_time": 8704.93, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1599, "text": "But I think many will agree.", "raw_text": "But I think many will agree.", "start_time": 8705.41, "end_time": 8706.69, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1600, "text": "Ross will.", "raw_text": "Ross will.", "start_time": 8706.85, "end_time": 8707.65, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1601, "text": "That it's a fast app that works, that does things that they needed to do very, very well.", "raw_text": "That it's a fast app that works, that does things that they needed to do very, very well.", "start_time": 8708.05, "end_time": 8713.17, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1602, "text": "And that's why it's been our app for 12, 14 years.", "raw_text": "And that's why it's been our app for 12, 14 years.", "start_time": 8713.41, "end_time": 8717.89, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1603, "text": "It's a long shelf life for an app.", "raw_text": "It's a long shelf life for an app.", "start_time": 8719.33, "end_time": 8720.85, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1604, "text": "14 Years.", "raw_text": "14 Years.", "start_time": 8720.85, "end_time": 8721.41, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1605, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 8723.01, "end_time": 8723.33, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1606, "text": "I mean, that's great.", "raw_text": "I mean, that's great.", "start_time": 8723.33, "end_time": 8724.13, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1607, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 8724.21, "end_time": 8724.57, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1608, "text": "Mark and I were just discussing, like they did for the faults, but it works like when like the.", "raw_text": "Mark and I were just discussing, like they did for the faults, but it works like when like the.", "start_time": 8724.57, "end_time": 8730.14, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1609, "text": "The fact that all the scanning split it up, that all worked for the last like decade, like, that is where you press.", "raw_text": "The fact that all the scanning split it up, that all worked for the last like decade, like, that is where you press.", "start_time": 8730.3, "end_time": 8735.82, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1610, "text": "It works.", "raw_text": "It works.", "start_time": 8736.7, "end_time": 8737.5, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1611, "text": "It's slower when you have a lot of lines on it.", "raw_text": "It's slower when you have a lot of lines on it.", "start_time": 8737.66, "end_time": 8740.66, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1612, "text": "So maybe for example, when she does.", "raw_text": "So maybe for example, when she does.", "start_time": 8740.66, "end_time": 8742.62, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1613, "text": "So that's something that we should, you know, she's doing an inventory analysis and slows things down.", "raw_text": "So that's something that we should, you know, she's doing an inventory analysis and slows things down.", "start_time": 8743.1, "end_time": 8749.3, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1614, "text": "Significant distance.", "raw_text": "Significant distance.", "start_time": 8749.3, "end_time": 8750.7, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1615, "text": "What it's doing is every time you scan in, it calls recalculate function and it rebuilds the whole table again and then re.", "raw_text": "What it's doing is every time you scan in, it calls recalculate function and it rebuilds the whole table again and then re.", "start_time": 8750.95, "end_time": 8761.35, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1616, "text": "You know, regenerates the data again.", "raw_text": "You know, regenerates the data again.", "start_time": 8762.15, "end_time": 8764.79, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1617, "text": "Not an efficient way to do it.", "raw_text": "Not an efficient way to do it.", "start_time": 8765.35, "end_time": 8766.67, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1618, "text": "Right.", "raw_text": "Right.", "start_time": 8766.67, "end_time": 8766.909, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1619, "text": "Definitely better than that.", "raw_text": "Definitely better than that.", "start_time": 8766.909, "end_time": 8767.99, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1620, "text": "You know what I'm saying?", "raw_text": "You know what I'm saying?", "start_time": 8767.99, "end_time": 8768.59, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1621, "text": "Yeah, but at the time he starts with the line, he's, you know, I don't know.", "raw_text": "Yeah, but at the time he starts with the line, he's, you know, I don't know.", "start_time": 8768.59, "end_time": 8773.03, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1622, "text": "So question on, like when you split the line item when it's like 30%, 3%, like it's put like that.", "raw_text": "So question on, like when you split the line item when it's like 30%, 3%, like it's put like that.", "start_time": 8773.27, "end_time": 8781.07, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1623, "text": "So it's very like verbosely obvious.", "raw_text": "So it's very like verbosely obvious.", "start_time": 8781.07, "end_time": 8783.27, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1624, "text": "Or would you want it to be like combined and then it's like one item at 30% pressed at 3%, like some online stores will do that.", "raw_text": "Or would you want it to be like combined and then it's like one item at 30% pressed at 3%, like some online stores will do that.", "start_time": 8783.27, "end_time": 8788.91, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1625, "text": "But honestly, it kind of gets confusing.", "raw_text": "But honestly, it kind of gets confusing.", "start_time": 8788.91, "end_time": 8790.59, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1626, "text": "It's like a header line, like the sub line.", "raw_text": "It's like a header line, like the sub line.", "start_time": 8791.31, "end_time": 8793.63, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1627, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 8793.79, "end_time": 8794.15, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1628, "text": "Do you.", "raw_text": "Do you.", "start_time": 8794.15, "end_time": 8794.43, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1629, "text": "Do you like the way that it is or do you want.", "raw_text": "Do you like the way that it is or do you want.", "start_time": 8794.43, "end_time": 8796.23, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1630, "text": "Would you want to.", "raw_text": "Would you want to.", "start_time": 8796.23, "end_time": 8796.67, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1631, "text": "I mean, we can obviously mock up a few versions of that.", "raw_text": "I mean, we can obviously mock up a few versions of that.", "start_time": 8796.67, "end_time": 8799.19, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1632, "text": "Yeah, I mean, I mean, as long as they're like next to each other, like, obviously we don't want the stuff in between.", "raw_text": "Yeah, I mean, I mean, as long as they're like next to each other, like, obviously we don't want the stuff in between.", "start_time": 8799.19, "end_time": 8805.38, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1633, "text": "Right.", "raw_text": "Right.", "start_time": 8805.94, "end_time": 8806.34, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1634, "text": "Yeah, but what was that?", "raw_text": "Yeah, but what was that?", "start_time": 8809.7, "end_time": 8811.38, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1635, "text": "I actually never seen inventory boards.", "raw_text": "I actually never seen inventory boards.", "start_time": 8811.38, "end_time": 8815.3, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1636, "text": "Yeah, This was an after display.", "raw_text": "Yeah, This was an after display.", "start_time": 8815.78, "end_time": 8823.22, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1637, "text": "Click into one of the displays and then how did you get that to.", "raw_text": "Click into one of the displays and then how did you get that to.", "start_time": 8823.7, "end_time": 8831.87, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1638, "text": "There are four different plus like atoms.", "raw_text": "There are four different plus like atoms.", "start_time": 8831.95, "end_time": 8834.83, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1639, "text": "So that's what you're talking.", "raw_text": "So that's what you're talking.", "start_time": 8839.31, "end_time": 8840.35, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1640, "text": "Right.", "raw_text": "Right.", "start_time": 8840.35, "end_time": 8840.59, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1641, "text": "Like that would say.", "raw_text": "Like that would say.", "start_time": 8840.59, "end_time": 8841.75, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1642, "text": "The top would say display discount and then backup discount for the bot.", "raw_text": "The top would say display discount and then backup discount for the bot.", "start_time": 8841.75, "end_time": 8849.35, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1643, "text": "So it would have like one line item but two separate counters.", "raw_text": "So it would have like one line item but two separate counters.", "start_time": 8849.35, "end_time": 8853.31, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1644, "text": "Yeah, this not intuitive.", "raw_text": "Yeah, this not intuitive.", "start_time": 8853.31, "end_time": 8856.46, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1645, "text": "I've used an app and I never know what to click.", "raw_text": "I've used an app and I never know what to click.", "start_time": 8856.86, "end_time": 8860.46, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1646, "text": "You know, confirm.", "raw_text": "You know, confirm.", "start_time": 8861.9, "end_time": 8862.78, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1647, "text": "This one's a central thing.", "raw_text": "This one's a central thing.", "start_time": 8862.78, "end_time": 8864.22, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1648, "text": "I think I can edit this one.", "raw_text": "I think I can edit this one.", "start_time": 8866.94, "end_time": 8868.46, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1649, "text": "But I was just saying if that was what he was talking about with, like how it would.", "raw_text": "But I was just saying if that was what he was talking about with, like how it would.", "start_time": 8869.9, "end_time": 8873.42, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1650, "text": "It would either be two separate line items or just how the shelter has one.", "raw_text": "It would either be two separate line items or just how the shelter has one.", "start_time": 8874.14, "end_time": 8878.46, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1651, "text": "One image but two different lines.", "raw_text": "One image but two different lines.", "start_time": 8879.1, "end_time": 8882.34, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1652, "text": "You know, I would have like backup discount or display discount.", "raw_text": "You know, I would have like backup discount or display discount.", "start_time": 8882.34, "end_time": 8886.12, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1653, "text": "One challenge that we had, we had wish list and Favorites and we had to.", "raw_text": "One challenge that we had, we had wish list and Favorites and we had to.", "start_time": 8887.24, "end_time": 8891.48, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1654, "text": "It was always confusing.", "raw_text": "It was always confusing.", "start_time": 8891.88, "end_time": 8893.72, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1655, "text": "Mindy, what's.", "raw_text": "Mindy, what's.", "start_time": 8893.8, "end_time": 8895.48, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1656, "text": "What was the wish list?", "raw_text": "What was the wish list?", "start_time": 8895.48, "end_time": 8896.52, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1657, "text": "We got rid of wish list.", "raw_text": "We got rid of wish list.", "start_time": 8896.52, "end_time": 8897.72, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1658, "text": "Right?", "raw_text": "Right?", "start_time": 8897.8, "end_time": 8898.08, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1659, "text": "We got rid.", "raw_text": "We got rid.", "start_time": 8898.08, "end_time": 8898.84, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1660, "text": "I know ecamm has wish list and that's probably more.", "raw_text": "I know ecamm has wish list and that's probably more.", "start_time": 8899.64, "end_time": 8902.76, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1661, "text": "You want to go There too.", "raw_text": "You want to go There too.", "start_time": 8902.92, "end_time": 8904.36, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1662, "text": "We're talking about ecamm and that's what they talk about.", "raw_text": "We're talking about ecamm and that's what they talk about.", "start_time": 8904.92, "end_time": 8907.88, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1663, "text": "Wish list and being able to send multiple items.", "raw_text": "Wish list and being able to send multiple items.", "start_time": 8907.88, "end_time": 8911.41, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1664, "text": "So is the price when you stand here changed by the global setting that you have for pricing?", "raw_text": "So is the price when you stand here changed by the global setting that you have for pricing?", "start_time": 8911.57, "end_time": 8916.77, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1665, "text": "Like if you go to settings right now, this is a few.", "raw_text": "Like if you go to settings right now, this is a few.", "start_time": 8917.09, "end_time": 8919.41, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1666, "text": "This is readable.", "raw_text": "This is readable.", "start_time": 8919.41, "end_time": 8920.53, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1667, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 8921.33, "end_time": 8921.65, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1668, "text": "I think if I do math, I don't think it changes at all on the order.", "raw_text": "I think if I do math, I don't think it changes at all on the order.", "start_time": 8921.65, "end_time": 8926.45, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1669, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 8926.53, "end_time": 8926.97, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1670, "text": "So that's nice because we would need to.", "raw_text": "So that's nice because we would need to.", "start_time": 8926.97, "end_time": 8929.09, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1671, "text": "That.", "raw_text": "That.", "start_time": 8929.41, "end_time": 8929.77, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1672, "text": "Would you want that to change?", "raw_text": "Would you want that to change?", "start_time": 8929.77, "end_time": 8930.77, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1673, "text": "Would you change that or on the order?", "raw_text": "Would you change that or on the order?", "start_time": 8930.77, "end_time": 8932.45, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1674, "text": "No.", "raw_text": "No.", "start_time": 8932.45, "end_time": 8932.85, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1675, "text": "Okay.", "raw_text": "Okay.", "start_time": 8932.93, "end_time": 8933.41, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1676, "text": "Because what.", "raw_text": "Because what.", "start_time": 8933.41, "end_time": 8934.09, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1677, "text": "What that setting is doing is exchanging my catalog experience.", "raw_text": "What that setting is doing is exchanging my catalog experience.", "start_time": 8934.09, "end_time": 8937.87, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1678, "text": "This is not going to show me man pricing for the product.", "raw_text": "This is not going to show me man pricing for the product.", "start_time": 8938.27, "end_time": 8942.67, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1679, "text": "The orders tied to the customers.", "raw_text": "The orders tied to the customers.", "start_time": 8943.87, "end_time": 8945.71, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1680, "text": "The customer tied in.", "raw_text": "The customer tied in.", "start_time": 8945.95, "end_time": 8947.15, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1681, "text": "Yes.", "raw_text": "Yes.", "start_time": 8947.15, "end_time": 8947.63, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1682, "text": "Right.", "raw_text": "Right.", "start_time": 8947.95, "end_time": 8948.35, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1683, "text": "Carlo, what were you saying?", "raw_text": "Carlo, what were you saying?", "start_time": 8949.15, "end_time": 8950.11, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1684, "text": "Sorry.", "raw_text": "Sorry.", "start_time": 8950.11, "end_time": 8950.51, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1685, "text": "The wish list.", "raw_text": "The wish list.", "start_time": 8951.07, "end_time": 8952.03, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1686, "text": "Because we want to go to E and talk about the wish list there.", "raw_text": "Because we want to go to E and talk about the wish list there.", "start_time": 8952.19, "end_time": 8956.03, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1687, "text": "That they have multiple.", "raw_text": "That they have multiple.", "start_time": 8956.03, "end_time": 8957.87, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1688, "text": "Yeah, I think the idea is it's like how do you think of something reps. You can call something a wish list but if you tell them this is an order then you don't have to submit it to essentially a wish list.", "raw_text": "Yeah, I think the idea is it's like how do you think of something reps. You can call something a wish list but if you tell them this is an order then you don't have to submit it to essentially a wish list.", "start_time": 8958.03, "end_time": 8975.8, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1689, "text": "They're like, no, they don't use it.", "raw_text": "They're like, no, they don't use it.", "start_time": 8975.8, "end_time": 8977.56, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1690, "text": "It's like mind boggling to me.", "raw_text": "It's like mind boggling to me.", "start_time": 8978.28, "end_time": 8979.8, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1691, "text": "Right.", "raw_text": "Right.", "start_time": 8979.8, "end_time": 8980.12, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1692, "text": "So people that aren't techie, they want to have a name for something and then they're going to use it but they will not use an order and treat it as wish list.", "raw_text": "So people that aren't techie, they want to have a name for something and then they're going to use it but they will not use an order and treat it as wish list.", "start_time": 8980.68, "end_time": 8989.57, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1693, "text": "To them that's confusing.", "raw_text": "To them that's confusing.", "start_time": 8989.65, "end_time": 8991.01, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1694, "text": "So we got rid of wish list and we just told them to go to orders and then look at, you know, treat it as.", "raw_text": "So we got rid of wish list and we just told them to go to orders and then look at, you know, treat it as.", "start_time": 8991.97, "end_time": 8997.81, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1695, "text": "And they just don't like.", "raw_text": "And they just don't like.", "start_time": 8997.97, "end_time": 8999.09, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1696, "text": "They don't like that.", "raw_text": "They don't like that.", "start_time": 8999.33, "end_time": 9000.21, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1697, "text": "So we had, we had another screen.", "raw_text": "So we had, we had another screen.", "start_time": 9000.69, "end_time": 9002.73, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1698, "text": "All it was literally it was just behind the scenes.", "raw_text": "All it was literally it was just behind the scenes.", "start_time": 9002.73, "end_time": 9005.69, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1699, "text": "It was just an order type wish list and whatever.", "raw_text": "It was just an order type wish list and whatever.", "start_time": 9005.69, "end_time": 9007.53, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1700, "text": "And the screen was just the same thing, just called wish list.", "raw_text": "And the screen was just the same thing, just called wish list.", "start_time": 9007.53, "end_time": 9011.49, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1701, "text": "We got rid of it because in wishes we weren't applying discounts and they didn't like them.", "raw_text": "We got rid of it because in wishes we weren't applying discounts and they didn't like them.", "start_time": 9012.14, "end_time": 9017.26, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1702, "text": "So for the promos they didn't like it.", "raw_text": "So for the promos they didn't like it.", "start_time": 9018.46, "end_time": 9022.42, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1703, "text": "But I wanted to show you what Kat was doing.", "raw_text": "But I wanted to show you what Kat was doing.", "start_time": 9022.42, "end_time": 9028.94, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1704, "text": "But I rehearsed them font in my company and now that's not showing my screen.", "raw_text": "But I rehearsed them font in my company and now that's not showing my screen.", "start_time": 9028.94, "end_time": 9040.23, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1705, "text": "So I go to this thing called Dashboard.", "raw_text": "So I go to this thing called Dashboard.", "start_time": 9052.23, "end_time": 9058.07, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1706, "text": "Sorry.", "raw_text": "Sorry.", "start_time": 9060.15, "end_time": 9061.51, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1707, "text": "So it's essentially a wish list.", "raw_text": "So it's essentially a wish list.", "start_time": 9067.28, "end_time": 9071.2, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1708, "text": "You come in and you say who the customer is, who the contact is and then you add your items and then you pick the field you want to show pro price or I want to see status of the item.", "raw_text": "You come in and you say who the customer is, who the contact is and then you add your items and then you pick the field you want to show pro price or I want to see status of the item.", "start_time": 9073.2, "end_time": 9084.64, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1709, "text": "So I would pick these things.", "raw_text": "So I would pick these things.", "start_time": 9084.96, "end_time": 9086.32, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1710, "text": "Well, anyways.", "raw_text": "Well, anyways.", "start_time": 9088.65, "end_time": 9089.29, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1711, "text": "And then I can move print options.", "raw_text": "And then I can move print options.", "start_time": 9091.61, "end_time": 9093.45, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1712, "text": "This is one of the things that they were asking the app should do is have this standard view which is just tap your export.", "raw_text": "This is one of the things that they were asking the app should do is have this standard view which is just tap your export.", "start_time": 9093.53, "end_time": 9101.05, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1713, "text": "So if I open this up, it's just going to give me my table measure.", "raw_text": "So if I open this up, it's just going to give me my table measure.", "start_time": 9101.69, "end_time": 9105.93, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1714, "text": "So this is standard print.", "raw_text": "So this is standard print.", "start_time": 9106.81, "end_time": 9108.49, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1715, "text": "If I go to print options details.", "raw_text": "If I go to print options details.", "start_time": 9109.53, "end_time": 9112.33, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1716, "text": "So this is my standard printout and then I can just take it to the PDF and I'm done.", "raw_text": "So this is my standard printout and then I can just take it to the PDF and I'm done.", "start_time": 9117.54, "end_time": 9124.58, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1717, "text": "This is a detailed one.", "raw_text": "This is a detailed one.", "start_time": 9126.18, "end_time": 9130.02, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1718, "text": "Now I get like one or two items per page, but I'm still seeing the product matrix that I kind of wanted to see.", "raw_text": "Now I get like one or two items per page, but I'm still seeing the product matrix that I kind of wanted to see.", "start_time": 9130.42, "end_time": 9139.46, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1719, "text": "So I'm selecting the attributes that I want to show in that sales proposal.", "raw_text": "So I'm selecting the attributes that I want to show in that sales proposal.", "start_time": 9141.46, "end_time": 9145.06, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1720, "text": "So it's all driven by my selections on top and then my last one and this one was their favorite.", "raw_text": "So it's all driven by my selections on top and then my last one and this one was their favorite.", "start_time": 9148.5, "end_time": 9154.54, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1721, "text": "This is grid view.", "raw_text": "This is grid view.", "start_time": 9154.54, "end_time": 9155.54, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1722, "text": "So essentially they were looking for a more configurable way to export quotes.", "raw_text": "So essentially they were looking for a more configurable way to export quotes.", "start_time": 9160.34, "end_time": 9166.67, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1723, "text": "Quotes being somebody just called me and they want to quote, they want to know how much in these landscape and I'm going to fit into a quick order and I'm going to send.", "raw_text": "Quotes being somebody just called me and they want to quote, they want to know how much in these landscape and I'm going to fit into a quick order and I'm going to send.", "start_time": 9167.63, "end_time": 9175.63, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1724, "text": "And they were asking for all information.", "raw_text": "And they were asking for all information.", "start_time": 9175.63, "end_time": 9178.11, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1725, "text": "They were asking for like lumens and some of these details.", "raw_text": "They were asking for like lumens and some of these details.", "start_time": 9178.35, "end_time": 9181.59, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1726, "text": "Part of these product attributes that they won't come.", "raw_text": "Part of these product attributes that they won't come.", "start_time": 9181.59, "end_time": 9184.75, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1727, "text": "I would select what I want to show up and I would export this and send it.", "raw_text": "I would select what I want to show up and I would export this and send it.", "start_time": 9184.91, "end_time": 9189.23, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1728, "text": "Send this to them in PDF.", "raw_text": "Send this to them in PDF.", "start_time": 9189.31, "end_time": 9190.63, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1729, "text": "So this, if I just hit printed PDF this far, just, you know, it just opens up a printed PDF on the back and then we're done.", "raw_text": "So this, if I just hit printed PDF this far, just, you know, it just opens up a printed PDF on the back and then we're done.", "start_time": 9190.63, "end_time": 9200.71, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1730, "text": "You know, Fortnite and co pilot for some reason it doesn't show me the recording that must not record it.", "raw_text": "You know, Fortnite and co pilot for some reason it doesn't show me the recording that must not record it.", "start_time": 9202.95, "end_time": 9212.23, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1731, "text": "But on a meeting note, when we saw Eclat, it said it was reach on fields about the item.", "raw_text": "But on a meeting note, when we saw Eclat, it said it was reach on fields about the item.", "start_time": 9212.23, "end_time": 9220.16, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1732, "text": "So is there anything else when we look at the item that we want to.", "raw_text": "So is there anything else when we look at the item that we want to.", "start_time": 9222.16, "end_time": 9226.56, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1733, "text": "It says product catalog with rich data including many attributes and fields to item.", "raw_text": "It says product catalog with rich data including many attributes and fields to item.", "start_time": 9228.88, "end_time": 9236.4, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1734, "text": "Yeah, that's what this is.", "raw_text": "Yeah, that's what this is.", "start_time": 9236.64, "end_time": 9237.76, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1735, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 9237.84, "end_time": 9238.32, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1736, "text": "So this is basically that reconstruction.", "raw_text": "So this is basically that reconstruction.", "start_time": 9238.48, "end_time": 9242, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1737, "text": "Oh, nice.", "raw_text": "Oh, nice.", "start_time": 9242.32, "end_time": 9242.88, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1738, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 9242.88, "end_time": 9243.28, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1739, "text": "Which I have.", "raw_text": "Which I have.", "start_time": 9244.15, "end_time": 9245.03, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1740, "text": "I don't know if you guys want to see it.", "raw_text": "I don't know if you guys want to see it.", "start_time": 9245.35, "end_time": 9246.63, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1741, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 9247.11, "end_time": 9247.59, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1742, "text": "Also they said share the links from product library, but we have that or no shareable links.", "raw_text": "Also they said share the links from product library, but we have that or no shareable links.", "start_time": 9249.75, "end_time": 9257.19, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1743, "text": "I know, that's why Copilot just gave me the meeting notes.", "raw_text": "I know, that's why Copilot just gave me the meeting notes.", "start_time": 9257.27, "end_time": 9262.27, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1744, "text": "It says shareable links from a product library.", "raw_text": "It says shareable links from a product library.", "start_time": 9262.27, "end_time": 9265.59, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1745, "text": "Oh, you have to download an hour in our library.", "raw_text": "Oh, you have to download an hour in our library.", "start_time": 9266.31, "end_time": 9270.51, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1746, "text": "You can't just like shit.", "raw_text": "You can't just like shit.", "start_time": 9270.51, "end_time": 9271.75, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1747, "text": "It's not on the web anywhere.", "raw_text": "It's not on the web anywhere.", "start_time": 9271.75, "end_time": 9273.88, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1748, "text": "It's directly.", "raw_text": "It's directly.", "start_time": 9273.88, "end_time": 9274.8, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1749, "text": "Right.", "raw_text": "Right.", "start_time": 9275.28, "end_time": 9275.68, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1750, "text": "There's no URL.", "raw_text": "There's no URL.", "start_time": 9275.76, "end_time": 9276.96, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1751, "text": "Oh, okay.", "raw_text": "Oh, okay.", "start_time": 9276.96, "end_time": 9277.52, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1752, "text": "Okay.", "raw_text": "Okay.", "start_time": 9277.52, "end_time": 9277.92, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1753, "text": "So instead of sharing a whole PDF with them, I share a link where they click the end user, the customer clicks it and goes to the web.", "raw_text": "So instead of sharing a whole PDF with them, I share a link where they click the end user, the customer clicks it and goes to the web.", "start_time": 9278, "end_time": 9287.68, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1754, "text": "It shows me.", "raw_text": "It shows me.", "start_time": 9287.68, "end_time": 9288.56, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1755, "text": "Also I realized that QR articles scanning via Bluetooth devices, did they have QR skin on the they have capability.", "raw_text": "Also I realized that QR articles scanning via Bluetooth devices, did they have QR skin on the they have capability.", "start_time": 9289.76, "end_time": 9300.33, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1756, "text": "I don't think all the people use it.", "raw_text": "I don't think all the people use it.", "start_time": 9300.65, "end_time": 9302.57, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1757, "text": "Hudson Valley uses it.", "raw_text": "Hudson Valley uses it.", "start_time": 9307.05, "end_time": 9308.65, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1758, "text": "But I think Corey I was maybe illegally recording with the game thing that you told me and it couldn't find.", "raw_text": "But I think Corey I was maybe illegally recording with the game thing that you told me and it couldn't find.", "start_time": 9322.81, "end_time": 9332.43, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1759, "text": "Would just be named a date or something like it gives it a generic name.", "raw_text": "Would just be named a date or something like it gives it a generic name.", "start_time": 9349.11, "end_time": 9352.51, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1760, "text": "So this is a part of the pack that they were selling to us.", "raw_text": "So this is a part of the pack that they were selling to us.", "start_time": 9354.99, "end_time": 9360.27, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1761, "text": "We want to go with this.", "raw_text": "We want to go with this.", "start_time": 9360.67, "end_time": 9362.91, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1762, "text": "A lot of reps use it and if a rep has access to a line lines are centered.", "raw_text": "A lot of reps use it and if a rep has access to a line lines are centered.", "start_time": 9363.71, "end_time": 9371.47, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1763, "text": "So they would pick Europe based But it can only be one brand at a time.", "raw_text": "So they would pick Europe based But it can only be one brand at a time.", "start_time": 9371.87, "end_time": 9378.64, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1764, "text": "They have to images are saying it's in the background but I think it was like this.", "raw_text": "They have to images are saying it's in the background but I think it was like this.", "start_time": 9379.59, "end_time": 9389.19, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1765, "text": "Something like this.", "raw_text": "Something like this.", "start_time": 9389.83, "end_time": 9390.79, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1766, "text": "This was nice.", "raw_text": "This was nice.", "start_time": 9392.31, "end_time": 9393.11, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1767, "text": "I mean their tool was pretty cool.", "raw_text": "I mean their tool was pretty cool.", "start_time": 9393.11, "end_time": 9395.83, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1768, "text": "But there's some cool ideas you like.", "raw_text": "But there's some cool ideas you like.", "start_time": 9395.83, "end_time": 9397.63, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1769, "text": "They were able to load multiple images which you really have and it's pretty fast works and you can add it to an order.", "raw_text": "They were able to load multiple images which you really have and it's pretty fast works and you can add it to an order.", "start_time": 9397.63, "end_time": 9408.25, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1770, "text": "I can view the order and I think this was the part.", "raw_text": "I can view the order and I think this was the part.", "start_time": 9416.97, "end_time": 9420.25, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1771, "text": "But there are a lot of their features here.", "raw_text": "But there are a lot of their features here.", "start_time": 9458.89, "end_time": 9460.97, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1772, "text": "They're like matching ours.", "raw_text": "They're like matching ours.", "start_time": 9460.97, "end_time": 9463.29, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1773, "text": "Yeah, very.", "raw_text": "Yeah, very.", "start_time": 9464.01, "end_time": 9464.89, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1774, "text": "I thought they went to our app and stole some stuff.", "raw_text": "I thought they went to our app and stole some stuff.", "start_time": 9466.09, "end_time": 9468.33, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1775, "text": "Some very similar concepts.", "raw_text": "Some very similar concepts.", "start_time": 9468.49, "end_time": 9470.05, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1776, "text": "Yeah they came after they sold it to everybody.", "raw_text": "Yeah they came after they sold it to everybody.", "start_time": 9470.05, "end_time": 9473.33, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1777, "text": "They made a business out of it.", "raw_text": "They made a business out of it.", "start_time": 9473.33, "end_time": 9475.17, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1778, "text": "So see how they do the scan.", "raw_text": "So see how they do the scan.", "start_time": 9475.17, "end_time": 9476.41, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1779, "text": "They have a scan icon at the top right.", "raw_text": "They have a scan icon at the top right.", "start_time": 9476.41, "end_time": 9478.57, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1780, "text": "You just click it and then it puts some little text boxes or scroll.", "raw_text": "You just click it and then it puts some little text boxes or scroll.", "start_time": 9478.97, "end_time": 9482.65, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1781, "text": "But I'm in iOS mode so it doesn't work for me.", "raw_text": "But I'm in iOS mode so it doesn't work for me.", "start_time": 9486.26, "end_time": 9489.94, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1782, "text": "And what they can also do is just use the onboard iPad camera.", "raw_text": "And what they can also do is just use the onboard iPad camera.", "start_time": 9490.02, "end_time": 9493.78, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1783, "text": "So that was also a big.", "raw_text": "So that was also a big.", "start_time": 9494.1, "end_time": 9495.46, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1784, "text": "Oh, shall we put it on a wish list?", "raw_text": "Oh, shall we put it on a wish list?", "start_time": 9496.18, "end_time": 9498.1, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1785, "text": "I have it on.", "raw_text": "I have it on.", "start_time": 9498.1, "end_time": 9498.9, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1786, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 9498.98, "end_time": 9499.46, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1787, "text": "Like this.", "raw_text": "Like this.", "start_time": 9499.86, "end_time": 9500.42, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1788, "text": "Yeah, just do.", "raw_text": "Yeah, just do.", "start_time": 9501.14, "end_time": 9501.98, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1789, "text": "Yeah, that's pretty nice.", "raw_text": "Yeah, that's pretty nice.", "start_time": 9501.98, "end_time": 9504.58, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1790, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 9505.3, "end_time": 9505.78, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1791, "text": "So there isn't.", "raw_text": "So there isn't.", "start_time": 9505.94, "end_time": 9506.82, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1792, "text": "I think it has to be a QR for it.", "raw_text": "I think it has to be a QR for it.", "start_time": 9506.98, "end_time": 9508.9, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1793, "text": "Okay.", "raw_text": "Okay.", "start_time": 9508.98, "end_time": 9509.5, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1794, "text": "So it's not getting too neat.", "raw_text": "So it's not getting too neat.", "start_time": 9509.5, "end_time": 9511.38, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1795, "text": "Okay.", "raw_text": "Okay.", "start_time": 9512.43, "end_time": 9512.79, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1796, "text": "If I remember correctly.", "raw_text": "If I remember correctly.", "start_time": 9512.79, "end_time": 9513.91, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1797, "text": "But yeah.", "raw_text": "But yeah.", "start_time": 9513.91, "end_time": 9514.47, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1798, "text": "So it's like that was also something that they asked like you know a hand scanner is nice because it's convenient and quick but if you battery's dead don't have it on you to be able to use the onboard.", "raw_text": "So it's like that was also something that they asked like you know a hand scanner is nice because it's convenient and quick but if you battery's dead don't have it on you to be able to use the onboard.", "start_time": 9514.47, "end_time": 9525.71, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1799, "text": "Do you want me to send you the list and then you can put it in SharePoint and share with everybody?", "raw_text": "Do you want me to send you the list and then you can put it in SharePoint and share with everybody?", "start_time": 9527.07, "end_time": 9531.31, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1800, "text": "Yes.", "raw_text": "Yes.", "start_time": 9531.31, "end_time": 9531.79, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1801, "text": "My email.", "raw_text": "My email.", "start_time": 9534.11, "end_time": 9534.75, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1802, "text": "So they had Corey.", "raw_text": "So they had Corey.", "start_time": 9535.87, "end_time": 9537.23, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1803, "text": "Where was that like my list.", "raw_text": "Where was that like my list.", "start_time": 9537.23, "end_time": 9538.99, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1804, "text": "Wasn't it a smart list?", "raw_text": "Wasn't it a smart list?", "start_time": 9539.47, "end_time": 9540.91, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1805, "text": "Yeah, the smart lists were.", "raw_text": "Yeah, the smart lists were.", "start_time": 9542.19, "end_time": 9543.47, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1806, "text": "I think the smarts are what a company creates.", "raw_text": "I think the smarts are what a company creates.", "start_time": 9543.95, "end_time": 9548.71, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1807, "text": "So we would create the smart list for like.", "raw_text": "So we would create the smart list for like.", "start_time": 9548.71, "end_time": 9550.51, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1808, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 9550.83, "end_time": 9551.27, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1809, "text": "What do best in which territory.", "raw_text": "What do best in which territory.", "start_time": 9551.27, "end_time": 9552.83, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1810, "text": "That's what Kyro was saying about that.", "raw_text": "That's what Kyro was saying about that.", "start_time": 9553.15, "end_time": 9554.91, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1811, "text": "The super stock.", "raw_text": "The super stock.", "start_time": 9556.51, "end_time": 9557.87, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1812, "text": "Yeah, the super stock.", "raw_text": "Yeah, the super stock.", "start_time": 9557.95, "end_time": 9559.07, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1813, "text": "Favoring Same idea.", "raw_text": "Favoring Same idea.", "start_time": 9559.07, "end_time": 9561.55, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1814, "text": "Same idea.", "raw_text": "Same idea.", "start_time": 9561.71, "end_time": 9562.39, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1815, "text": "It's the same amount of work.", "raw_text": "It's the same amount of work.", "start_time": 9562.39, "end_time": 9563.39, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1816, "text": "Like it's, you know, somebody has to know, like somebody has to manipulate.", "raw_text": "Like it's, you know, somebody has to know, like somebody has to manipulate.", "start_time": 9563.39, "end_time": 9566.59, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1817, "text": "But they were to push it to.", "raw_text": "But they were to push it to.", "start_time": 9567.14, "end_time": 9568.98, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1818, "text": "These are the best sellers in Florida and they would push it to the Florida rep.", "raw_text": "These are the best sellers in Florida and they would push it to the Florida rep.", "start_time": 9570.1, "end_time": 9573.82, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1819, "text": "Right.", "raw_text": "Right.", "start_time": 9573.82, "end_time": 9574.1, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1820, "text": "Or like these are the best in California.", "raw_text": "Or like these are the best in California.", "start_time": 9574.1, "end_time": 9576.5, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1821, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 9577.22, "end_time": 9577.54, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1822, "text": "It would be nice if like someone managing the problem, it's just driven off the properties.", "raw_text": "It would be nice if like someone managing the problem, it's just driven off the properties.", "start_time": 9577.54, "end_time": 9581.82, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1823, "text": "You guys drive other stuff off.", "raw_text": "You guys drive other stuff off.", "start_time": 9581.82, "end_time": 9583.74, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1824, "text": "So, you know, it's just dynamic.", "raw_text": "So, you know, it's just dynamic.", "start_time": 9583.74, "end_time": 9585.02, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1825, "text": "Yeah, yeah.", "raw_text": "Yeah, yeah.", "start_time": 9585.02, "end_time": 9585.78, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1826, "text": "Oh, I see what they did here.", "raw_text": "Oh, I see what they did here.", "start_time": 9586.02, "end_time": 9587.5, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1827, "text": "So this is cool.", "raw_text": "So this is cool.", "start_time": 9587.5, "end_time": 9588.42, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1828, "text": "So you can select some products.", "raw_text": "So you can select some products.", "start_time": 9589.14, "end_time": 9591.46, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1829, "text": "But if I go to my list.", "raw_text": "But if I go to my list.", "start_time": 9601.13, "end_time": 9605.77, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1830, "text": "And then pick some products, Well, that's not too good.", "raw_text": "And then pick some products, Well, that's not too good.", "start_time": 9611.61, "end_time": 9620.1, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1831, "text": "But also one of the things I really didn't like big time.", "raw_text": "But also one of the things I really didn't like big time.", "start_time": 9625.06, "end_time": 9628.62, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1832, "text": "All the other.", "raw_text": "All the other.", "start_time": 9628.62, "end_time": 9629.22, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1833, "text": "All of our competitors listed there.", "raw_text": "All of our competitors listed there.", "start_time": 9629.22, "end_time": 9630.82, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1834, "text": "So end of the day, if I'm a rep, I want the sales of this customer.", "raw_text": "So end of the day, if I'm a rep, I want the sales of this customer.", "start_time": 9630.82, "end_time": 9636.02, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1835, "text": "I'm sure other companies have just as good incentives that we do.", "raw_text": "I'm sure other companies have just as good incentives that we do.", "start_time": 9636.58, "end_time": 9641.06, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1836, "text": "So there'll be like no bamboo for.", "raw_text": "So there'll be like no bamboo for.", "start_time": 9641.38, "end_time": 9643.46, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1837, "text": "They're like, well, Hinkley has one and be like, act like looking, scrolling through all of their lines.", "raw_text": "They're like, well, Hinkley has one and be like, act like looking, scrolling through all of their lines.", "start_time": 9644.3, "end_time": 9648.82, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1838, "text": "But actually Hudson Valley just came out with a brand new floor light that would be perfect for, you know, it's like rather than going into the Hinkley and only seeing our stuff, they're seeing all of the competitors there too.", "raw_text": "But actually Hudson Valley just came out with a brand new floor light that would be perfect for, you know, it's like rather than going into the Hinkley and only seeing our stuff, they're seeing all of the competitors there too.", "start_time": 9648.82, "end_time": 9659.58, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1839, "text": "And then it's more of a stand connect, switch between the two.", "raw_text": "And then it's more of a stand connect, switch between the two.", "start_time": 9659.66, "end_time": 9662.34, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1840, "text": "Yeah, yeah.", "raw_text": "Yeah, yeah.", "start_time": 9662.34, "end_time": 9663.02, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1841, "text": "More control.", "raw_text": "More control.", "start_time": 9665.42, "end_time": 9665.98, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1842, "text": "You guys got some ideas right here.", "raw_text": "You guys got some ideas right here.", "start_time": 9667.34, "end_time": 9669.02, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1843, "text": "This is not.", "raw_text": "This is not.", "start_time": 9669.48, "end_time": 9670.08, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1844, "text": "Not bad.", "raw_text": "Not bad.", "start_time": 9670.08, "end_time": 9670.76, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1845, "text": "Smart lists and then you can pick customers.", "raw_text": "Smart lists and then you can pick customers.", "start_time": 9675.08, "end_time": 9677.28, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1846, "text": "I think territory.", "raw_text": "I think territory.", "start_time": 9677.28, "end_time": 9680.88, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1847, "text": "I was gonna say, what does territory do?", "raw_text": "I was gonna say, what does territory do?", "start_time": 9680.88, "end_time": 9682.6, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1848, "text": "It's all the orders and quotes from that territory.", "raw_text": "It's all the orders and quotes from that territory.", "start_time": 9684.44, "end_time": 9688.04, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1849, "text": "So like if you're a rep.", "raw_text": "So like if you're a rep.", "start_time": 9688.84, "end_time": 9690.36, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1850, "text": "So when we said that we want the history, is that the history by customer and then a whole history by a rep.", "raw_text": "So when we said that we want the history, is that the history by customer and then a whole history by a rep.", "start_time": 9696.33, "end_time": 9704.17, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1851, "text": "So it goes higher a segment.", "raw_text": "So it goes higher a segment.", "start_time": 9705.37, "end_time": 9707.69, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1852, "text": "Is that something that you think they can align?", "raw_text": "Is that something that you think they can align?", "start_time": 9708.25, "end_time": 9711.21, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1853, "text": "I don't know how you would do it by customer.", "raw_text": "I don't know how you would do it by customer.", "start_time": 9712.73, "end_time": 9715.45, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1854, "text": "I think you should do it all their orders by customer, then.", "raw_text": "I think you should do it all their orders by customer, then.", "start_time": 9716.01, "end_time": 9720.33, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1855, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 9721.45, "end_time": 9721.69, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1856, "text": "Filter it by footage.", "raw_text": "Filter it by footage.", "start_time": 9721.69, "end_time": 9724.01, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1857, "text": "Kendall UI or thunder grids.", "raw_text": "Kendall UI or thunder grids.", "start_time": 9730.65, "end_time": 9732.41, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1858, "text": "We have.", "raw_text": "We have.", "start_time": 9732.97, "end_time": 9733.53, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1859, "text": "Do you have the license?", "raw_text": "Do you have the license?", "start_time": 9735.05, "end_time": 9736.57, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1860, "text": "I think we would.", "raw_text": "I think we would.", "start_time": 9739.29, "end_time": 9740.49, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1861, "text": "We haven't used it on like something mobile.", "raw_text": "We haven't used it on like something mobile.", "start_time": 9740.49, "end_time": 9742.49, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1862, "text": "Oh, okay.", "raw_text": "Oh, okay.", "start_time": 9742.65, "end_time": 9743.45, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1863, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 9743.85, "end_time": 9744.25, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1864, "text": "Actually I actually use Kendall.", "raw_text": "Actually I actually use Kendall.", "start_time": 9744.25, "end_time": 9745.93, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1865, "text": "Like I think my first project did more than just like 10 years ago.", "raw_text": "Like I think my first project did more than just like 10 years ago.", "start_time": 9746.89, "end_time": 9751.06, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1866, "text": "Now we use that lighting tool.", "raw_text": "Now we use that lighting tool.", "start_time": 9751.06, "end_time": 9754.02, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1867, "text": "Oh, they're much nicer now.", "raw_text": "Oh, they're much nicer now.", "start_time": 9755.3, "end_time": 9756.74, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1868, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 9757.54, "end_time": 9757.94, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1869, "text": "Than it used to be.", "raw_text": "Than it used to be.", "start_time": 9757.94, "end_time": 9758.9, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1870, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 9759.46, "end_time": 9760.02, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1871, "text": "Now I'd love to think like they'd obviously pick some component library design language that's very consistent, very off the shelf for indicators, which is what's nice about this sort.", "raw_text": "Now I'd love to think like they'd obviously pick some component library design language that's very consistent, very off the shelf for indicators, which is what's nice about this sort.", "start_time": 9760.1, "end_time": 9776.34, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1872, "text": "And then like how fast the export is.", "raw_text": "And then like how fast the export is.", "start_time": 9777.54, "end_time": 9780.26, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1873, "text": "What is collections?", "raw_text": "What is collections?", "start_time": 9782.42, "end_time": 9783.54, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1874, "text": "Does that like do it.", "raw_text": "Does that like do it.", "start_time": 9784.18, "end_time": 9786.98, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1875, "text": "That's just like indoor outdoor bath.", "raw_text": "That's just like indoor outdoor bath.", "start_time": 9790.66, "end_time": 9793.22, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1876, "text": "Okay.", "raw_text": "Okay.", "start_time": 9793.54, "end_time": 9793.86, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1877, "text": "And then I did it by family though, I think collection.", "raw_text": "And then I did it by family though, I think collection.", "start_time": 9793.86, "end_time": 9796.18, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1878, "text": "Literally first one is brand brand but then it has like all larp and then it gives all the learning family names.", "raw_text": "Literally first one is brand brand but then it has like all larp and then it gives all the learning family names.", "start_time": 9796.66, "end_time": 9803.47, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1879, "text": "Also we would like to have some stats about the app because we talked and I don't know Gordon, if we have any.", "raw_text": "Also we would like to have some stats about the app because we talked and I don't know Gordon, if we have any.", "start_time": 9805.95, "end_time": 9812.63, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1880, "text": "At one point in the beginning we were doing with Bill stats to see who's using how much is used by reps by.", "raw_text": "At one point in the beginning we were doing with Bill stats to see who's using how much is used by reps by.", "start_time": 9812.63, "end_time": 9820.67, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1881, "text": "So that's important for us because if somebody's not using, we can't go back and do training or.", "raw_text": "So that's important for us because if somebody's not using, we can't go back and do training or.", "start_time": 9821.63, "end_time": 9827.15, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1882, "text": "So that's another thing that we like to track.", "raw_text": "So that's another thing that we like to track.", "start_time": 9828.44, "end_time": 9830.6, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1883, "text": "Well, we should.", "raw_text": "Well, we should.", "start_time": 9837.24, "end_time": 9838.04, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1884, "text": "We should because that's what we're talking.", "raw_text": "We should because that's what we're talking.", "start_time": 9838.44, "end_time": 9841.32, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1885, "text": "We don't do enough training and we should train.", "raw_text": "We don't do enough training and we should train.", "start_time": 9841.32, "end_time": 9845.16, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1886, "text": "Yeah, we don't have anybody assigned to this.", "raw_text": "Yeah, we don't have anybody assigned to this.", "start_time": 9845.56, "end_time": 9847.56, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1887, "text": "We don't have the ability to do it.", "raw_text": "We don't have the ability to do it.", "start_time": 9847.56, "end_time": 9849.56, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1888, "text": "I know we touched on that earlier.", "raw_text": "I know we touched on that earlier.", "start_time": 9853.49, "end_time": 9855.05, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1889, "text": "Could you guys explain how promos work?", "raw_text": "Could you guys explain how promos work?", "start_time": 9855.05, "end_time": 9857.41, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1890, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 9858.29, "end_time": 9858.77, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1891, "text": "So let's see.", "raw_text": "So let's see.", "start_time": 9859.57, "end_time": 9860.37, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1892, "text": "So that's good.", "raw_text": "So that's good.", "start_time": 9861.41, "end_time": 9862.13, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1893, "text": "That's a good point.", "raw_text": "That's a good point.", "start_time": 9862.13, "end_time": 9862.85, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1894, "text": "That's exactly the next thing to talk about.", "raw_text": "That's exactly the next thing to talk about.", "start_time": 9863.09, "end_time": 9865.25, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1895, "text": "So you saw this promo, right?", "raw_text": "So you saw this promo, right?", "start_time": 9865.57, "end_time": 9867.25, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1896, "text": "This farmer 40% was given.", "raw_text": "This farmer 40% was given.", "start_time": 9867.25, "end_time": 9869.97, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1897, "text": "40% Is given to these two items only.", "raw_text": "40% Is given to these two items only.", "start_time": 9870.61, "end_time": 9872.85, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1898, "text": "But none of the other items got 40%.", "raw_text": "But none of the other items got 40%.", "start_time": 9872.85, "end_time": 9874.77, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1899, "text": "So why is that hurting?", "raw_text": "So why is that hurting?", "start_time": 9876.21, "end_time": 9877.89, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1900, "text": "So now I can switch over to the library section and somebody may decide.", "raw_text": "So now I can switch over to the library section and somebody may decide.", "start_time": 9878.54, "end_time": 9885.5, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1901, "text": "Uploaded the market promo for June 2026 market to the top and I can see the promo, right?", "raw_text": "Uploaded the market promo for June 2026 market to the top and I can see the promo, right?", "start_time": 9885.74, "end_time": 9894.5, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1902, "text": "And it's telling me all three brands are a part of it.", "raw_text": "And it's telling me all three brands are a part of it.", "start_time": 9894.5, "end_time": 9898.22, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1903, "text": "If you buy between 2000 and $3000, you get 20% off of lighting.", "raw_text": "If you buy between 2000 and $3000, you get 20% off of lighting.", "start_time": 9898.62, "end_time": 9904.06, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1904, "text": "30% Off Richard payment, 30% off payment, nothing for backup.", "raw_text": "30% Off Richard payment, 30% off payment, nothing for backup.", "start_time": 9904.8, "end_time": 9909.76, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1905, "text": "If you buy between 3 and 4000, 30, 40 and 40 and then 3% back up and so on, we go down until you get 50, 60% off of lightning every day.", "raw_text": "If you buy between 3 and 4000, 30, 40 and 40 and then 3% back up and so on, we go down until you get 50, 60% off of lightning every day.", "start_time": 9911.28, "end_time": 9922.64, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1906, "text": "Can you see within the app which items not within the app?", "raw_text": "Can you see within the app which items not within the app?", "start_time": 9925.44, "end_time": 9929.86, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1907, "text": "That would be a nice.", "raw_text": "That would be a nice.", "start_time": 9930.73, "end_time": 9932.57, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1908, "text": "Now the app, the problem kind of I put here which knows flexibility.", "raw_text": "Now the app, the problem kind of I put here which knows flexibility.", "start_time": 9934.09, "end_time": 9938.81, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1909, "text": "We kind of follow the same structure, but at the beginning the structure wasn't standardized.", "raw_text": "We kind of follow the same structure, but at the beginning the structure wasn't standardized.", "start_time": 9939.37, "end_time": 9945.49, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1910, "text": "It was different version and we didn't have any flexibility.", "raw_text": "It was different version and we didn't have any flexibility.", "start_time": 9945.49, "end_time": 9948.97, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1911, "text": "So we had to rely on the developer and the programmers to make that change.", "raw_text": "So we had to rely on the developer and the programmers to make that change.", "start_time": 9949.13, "end_time": 9954.17, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1912, "text": "I don't know if in the last probably what, 10 years, the act kind of have the same structure, but I think it was related to the being not flexible.", "raw_text": "I don't know if in the last probably what, 10 years, the act kind of have the same structure, but I think it was related to the being not flexible.", "start_time": 9954.81, "end_time": 9967.65, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1913, "text": "So if there's an opportunity to make it flexible, that's another one.", "raw_text": "So if there's an opportunity to make it flexible, that's another one.", "start_time": 9968.21, "end_time": 9973.25, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1914, "text": "There's also something that we do very regularly with the orders.", "raw_text": "There's also something that we do very regularly with the orders.", "start_time": 9973.81, "end_time": 9977.33, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1915, "text": "So, you know, maybe an item that came out last Year will not get that promo discount.", "raw_text": "So, you know, maybe an item that came out last Year will not get that promo discount.", "start_time": 9979.49, "end_time": 9986.05, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1916, "text": "But the specific customer has never had it because maybe they didn't come to the show last year.", "raw_text": "But the specific customer has never had it because maybe they didn't come to the show last year.", "start_time": 9986.13, "end_time": 9990.37, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1917, "text": "So the rep would request that they give that mark that 50, 40, 30, 20% off because this specific customer has never purchased it.", "raw_text": "So the rep would request that they give that mark that 50, 40, 30, 20% off because this specific customer has never purchased it.", "start_time": 9991.09, "end_time": 9999.81, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1918, "text": "So they submit the order and my complete dashboard.", "raw_text": "So they submit the order and my complete dashboard.", "start_time": 10000.05, "end_time": 10003.73, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1919, "text": "You manually edit it to say, look, this is verified.", "raw_text": "You manually edit it to say, look, this is verified.", "start_time": 10003.73, "end_time": 10007.37, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1920, "text": "They can get.", "raw_text": "They can get.", "start_time": 10007.37, "end_time": 10007.97, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1921, "text": "But if they could do it on here, I think you probably would.", "raw_text": "But if they could do it on here, I think you probably would.", "start_time": 10008.69, "end_time": 10013.21, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1922, "text": "But you probably would want to tell them you need a customer here that it's been modified outside of the standard so that they know the checking.", "raw_text": "But you probably would want to tell them you need a customer here that it's been modified outside of the standard so that they know the checking.", "start_time": 10013.21, "end_time": 10020.99, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1923, "text": "So that they.", "raw_text": "So that they.", "start_time": 10020.99, "end_time": 10021.67, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1924, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 10021.75, "end_time": 10022.23, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1925, "text": "So in our mind we probably like put it on not like necessarily a hold but like on like.", "raw_text": "So in our mind we probably like put it on not like necessarily a hold but like on like.", "start_time": 10022.63, "end_time": 10027.91, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1926, "text": "Like a verify status.", "raw_text": "Like a verify status.", "start_time": 10027.91, "end_time": 10029.35, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1927, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 10031.35, "end_time": 10031.75, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1928, "text": "Flag it modified outside of the standard promo.", "raw_text": "Flag it modified outside of the standard promo.", "start_time": 10031.75, "end_time": 10034.87, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1929, "text": "I would think something like they would just click that item and say please give.", "raw_text": "I would think something like they would just click that item and say please give.", "start_time": 10035.11, "end_time": 10038.79, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1930, "text": "You know, just like a little that they want it.", "raw_text": "You know, just like a little that they want it.", "start_time": 10038.79, "end_time": 10041.23, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1931, "text": "Not that they're giving until they send it into.", "raw_text": "Not that they're giving until they send it into.", "start_time": 10041.23, "end_time": 10043.51, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1932, "text": "Would you.", "raw_text": "Would you.", "start_time": 10043.67, "end_time": 10044.23, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1933, "text": "But as courting saying would you like the reps to be able to make the edit?", "raw_text": "But as courting saying would you like the reps to be able to make the edit?", "start_time": 10044.23, "end_time": 10049.15, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1934, "text": "Absolutely not.", "raw_text": "Absolutely not.", "start_time": 10049.95, "end_time": 10050.75, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1935, "text": "But you said.", "raw_text": "But you said.", "start_time": 10051.47, "end_time": 10052.27, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1936, "text": "This one should be.", "raw_text": "This one should be.", "start_time": 10056.59, "end_time": 10057.47, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1937, "text": "Because they know it's not going to get it because they can request request and then they can come up and we can talk about it.", "raw_text": "Because they know it's not going to get it because they can request request and then they can come up and we can talk about it.", "start_time": 10057.47, "end_time": 10063.19, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1938, "text": "But this because you know, the system can only know so much.", "raw_text": "But this because you know, the system can only know so much.", "start_time": 10063.19, "end_time": 10066.79, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1939, "text": "But I'm not going to give them 50% off.", "raw_text": "But I'm not going to give them 50% off.", "start_time": 10066.79, "end_time": 10069.39, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1940, "text": "They might be also family and friends.", "raw_text": "They might be also family and friends.", "start_time": 10071.47, "end_time": 10073.41, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1941, "text": "That's what Cory's talking about.", "raw_text": "That's what Cory's talking about.", "start_time": 10073.49, "end_time": 10074.65, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1942, "text": "They cut deals all the time, which we do want, but got to make it a little harder for them.", "raw_text": "They cut deals all the time, which we do want, but got to make it a little harder for them.", "start_time": 10074.65, "end_time": 10078.65, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1943, "text": "When she sold it the first time especially something's been around for four years now.", "raw_text": "When she sold it the first time especially something's been around for four years now.", "start_time": 10078.65, "end_time": 10083.93, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1944, "text": "It's like now they're just putting it on display.", "raw_text": "It's like now they're just putting it on display.", "start_time": 10083.93, "end_time": 10085.81, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1945, "text": "Kind of what I was showing is the piece of Kendall.", "raw_text": "Kind of what I was showing is the piece of Kendall.", "start_time": 10089.65, "end_time": 10092.13, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1946, "text": "So this is like a standard Kendall feature export.", "raw_text": "So this is like a standard Kendall feature export.", "start_time": 10092.77, "end_time": 10096.13, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1947, "text": "Really fast and really great standard sorting really fast aging.", "raw_text": "Really fast and really great standard sorting really fast aging.", "start_time": 10097.73, "end_time": 10102.49, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1948, "text": "There's cost.", "raw_text": "There's cost.", "start_time": 10103.05, "end_time": 10103.93, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1949, "text": "And this is just as you see as they kind of tick soft shoulder eyes.", "raw_text": "And this is just as you see as they kind of tick soft shoulder eyes.", "start_time": 10104.73, "end_time": 10110.57, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1950, "text": "It's just been phenomenal.", "raw_text": "It's just been phenomenal.", "start_time": 10112.25, "end_time": 10113.93, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1951, "text": "Can you go back to the app?", "raw_text": "Can you go back to the app?", "start_time": 10114.49, "end_time": 10115.61, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1952, "text": "To the app, yeah.", "raw_text": "To the app, yeah.", "start_time": 10116.25, "end_time": 10117.69, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1953, "text": "And just to note the promo as we developed the app was the most complicated thing.", "raw_text": "And just to note the promo as we developed the app was the most complicated thing.", "start_time": 10117.93, "end_time": 10124.41, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1954, "text": "And that's why in Alaska 10 years because of so much effort we basically using the same structure.", "raw_text": "And that's why in Alaska 10 years because of so much effort we basically using the same structure.", "start_time": 10125.13, "end_time": 10133.78, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1955, "text": "But at the beginning the design was the idea was to be more flexible based on the sales force and it was too complex to handle.", "raw_text": "But at the beginning the design was the idea was to be more flexible based on the sales force and it was too complex to handle.", "start_time": 10133.78, "end_time": 10142.66, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1956, "text": "So that was even the program was the biggest task of my development.", "raw_text": "So that was even the program was the biggest task of my development.", "start_time": 10142.74, "end_time": 10146.9, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1957, "text": "So we went back to dollar amount starting in $2,000.", "raw_text": "So we went back to dollar amount starting in $2,000.", "start_time": 10147.3, "end_time": 10150.98, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1958, "text": "It used to be new skill, you know, like 10, 5 get this discount.", "raw_text": "It used to be new skill, you know, like 10, 5 get this discount.", "start_time": 10150.98, "end_time": 10156.78, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1959, "text": "But when we started like fans get this versus that.", "raw_text": "But when we started like fans get this versus that.", "start_time": 10157.02, "end_time": 10159.66, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1960, "text": "So it got very.", "raw_text": "So it got very.", "start_time": 10159.66, "end_time": 10160.54, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1961, "text": "So now it's like just the pricing starts to discount on it.", "raw_text": "So now it's like just the pricing starts to discount on it.", "start_time": 10161.42, "end_time": 10164.42, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1962, "text": "You get to $2,000 and it kicks in or however it goes from there.", "raw_text": "You get to $2,000 and it kicks in or however it goes from there.", "start_time": 10164.42, "end_time": 10168.1, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1963, "text": "It used to be 12 skatings will get you this, 20 will get you that.", "raw_text": "It used to be 12 skatings will get you this, 20 will get you that.", "start_time": 10168.1, "end_time": 10172.86, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1964, "text": "What about like the lighting one too?", "raw_text": "What about like the lighting one too?", "start_time": 10174.14, "end_time": 10176.26, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1965, "text": "Because we also have a subset of customers that are part of this.", "raw_text": "Because we also have a subset of customers that are part of this.", "start_time": 10176.26, "end_time": 10179.67, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1966, "text": "What's a conglomerate?", "raw_text": "What's a conglomerate?", "start_time": 10179.67, "end_time": 10180.75, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1967, "text": "A lighting.", "raw_text": "A lighting.", "start_time": 10180.75, "end_time": 10181.35, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1968, "text": "What would you call Lighting one?", "raw_text": "What would you call Lighting one?", "start_time": 10181.43, "end_time": 10182.71, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1969, "text": "Yeah, it's a binding group.", "raw_text": "Yeah, it's a binding group.", "start_time": 10183.75, "end_time": 10184.87, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1970, "text": "So if they're part of this, they get an additional like 5%.", "raw_text": "So if they're part of this, they get an additional like 5%.", "start_time": 10185.43, "end_time": 10189.91, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1971, "text": "So maybe having some sort of client, the customers say because we have to do it on the back end, you can't do it through the app.", "raw_text": "So maybe having some sort of client, the customers say because we have to do it on the back end, you can't do it through the app.", "start_time": 10190.79, "end_time": 10196.55, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1972, "text": "So also like, are you aligning one customer?", "raw_text": "So also like, are you aligning one customer?", "start_time": 10196.95, "end_time": 10199.59, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1973, "text": "Yes.", "raw_text": "Yes.", "start_time": 10200.39, "end_time": 10200.83, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1974, "text": "And then they get that additional plan percentage.", "raw_text": "And then they get that additional plan percentage.", "start_time": 10200.83, "end_time": 10202.91, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1975, "text": "Okay.", "raw_text": "Okay.", "start_time": 10202.91, "end_time": 10203.43, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1976, "text": "So we want to enhance the a little bit more when we get to this.", "raw_text": "So we want to enhance the a little bit more when we get to this.", "start_time": 10204.07, "end_time": 10207.75, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1977, "text": "So if you see where he's got new products, we click on new products.", "raw_text": "So if you see where he's got new products, we click on new products.", "start_time": 10208.63, "end_time": 10211.72, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1978, "text": "Cor, what we were talking about.", "raw_text": "Cor, what we were talking about.", "start_time": 10211.8, "end_time": 10214.48, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1979, "text": "So that's what we are.", "raw_text": "So that's what we are.", "start_time": 10214.48, "end_time": 10216.36, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1980, "text": "What we consider new products is we go back one market.", "raw_text": "What we consider new products is we go back one market.", "start_time": 10216.36, "end_time": 10219.64, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1981, "text": "So like for June, we're going to do January.", "raw_text": "So like for June, we're going to do January.", "start_time": 10220.28, "end_time": 10222.44, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1982, "text": "A small release in April.", "raw_text": "A small release in April.", "start_time": 10223.32, "end_time": 10224.68, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1983, "text": "In June is all considered new.", "raw_text": "In June is all considered new.", "start_time": 10224.68, "end_time": 10226.919, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1984, "text": "So all of these.", "raw_text": "So all of these.", "start_time": 10227.32, "end_time": 10228.28, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1985, "text": "This is all new product.", "raw_text": "This is all new product.", "start_time": 10228.44, "end_time": 10229.68, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1986, "text": "And then he breaks it down by interior.", "raw_text": "And then he breaks it down by interior.", "start_time": 10229.68, "end_time": 10231.64, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1987, "text": "So it shows them on that item where it says new item on there.", "raw_text": "So it shows them on that item where it says new item on there.", "start_time": 10231.72, "end_time": 10236.44, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1988, "text": "So it's showing the reps right here that this is a new item.", "raw_text": "So it's showing the reps right here that this is a new item.", "start_time": 10237.2, "end_time": 10239.52, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1989, "text": "So it's considered.", "raw_text": "So it's considered.", "start_time": 10239.52, "end_time": 10241.12, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1990, "text": "Would be considered at that 50% off.", "raw_text": "Would be considered at that 50% off.", "start_time": 10241.52, "end_time": 10243.76, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1991, "text": "So they know that part of it from the app here.", "raw_text": "So they know that part of it from the app here.", "start_time": 10243.76, "end_time": 10246.96, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1992, "text": "So when they're looking or they're doing PKs, they're just looking at the new item section.", "raw_text": "So when they're looking or they're doing PKs, they're just looking at the new item section.", "start_time": 10247.44, "end_time": 10252.16, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1993, "text": "If they already know all the other existing stuff for market.", "raw_text": "If they already know all the other existing stuff for market.", "start_time": 10252.16, "end_time": 10255.76, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1994, "text": "This is what we're pushing.", "raw_text": "This is what we're pushing.", "start_time": 10255.84, "end_time": 10257.12, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1995, "text": "So this, the list wouldn't stop.", "raw_text": "So this, the list wouldn't stop.", "start_time": 10259.84, "end_time": 10262.08, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1996, "text": "It's the promo list, but it's not indicating that it's promo list.", "raw_text": "It's the promo list, but it's not indicating that it's promo list.", "start_time": 10263.22, "end_time": 10266.42, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1997, "text": "It's just all ui.", "raw_text": "It's just all ui.", "start_time": 10266.42, "end_time": 10267.62, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1998, "text": "So you always see this EU that's doing promo or not.", "raw_text": "So you always see this EU that's doing promo or not.", "start_time": 10268.42, "end_time": 10271.78, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 1999, "text": "So how is the.", "raw_text": "So how is the.", "start_time": 10272.26, "end_time": 10273.46, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2000, "text": "Where's the app like when it's making a calculation, you're scanning it.", "raw_text": "Where's the app like when it's making a calculation, you're scanning it.", "start_time": 10273.46, "end_time": 10277.14, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2001, "text": "Is that just the data the code knows?", "raw_text": "Is that just the data the code knows?", "start_time": 10277.54, "end_time": 10280.1, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2002, "text": "It's just not presented within the app.", "raw_text": "It's just not presented within the app.", "start_time": 10281.38, "end_time": 10283.38, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2003, "text": "It's not presented.", "raw_text": "It's not presented.", "start_time": 10283.62, "end_time": 10284.74, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2004, "text": "Yeah, the code behind the scenes, there's a table called chromo items items there.", "raw_text": "Yeah, the code behind the scenes, there's a table called chromo items items there.", "start_time": 10285.38, "end_time": 10290.26, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2005, "text": "But there's another caveat here.", "raw_text": "But there's another caveat here.", "start_time": 10290.26, "end_time": 10292.26, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2006, "text": "We do send every single order back to the.", "raw_text": "We do send every single order back to the.", "start_time": 10292.66, "end_time": 10296.5, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2007, "text": "To the promo.", "raw_text": "To the promo.", "start_time": 10297.46, "end_time": 10298.38, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2008, "text": "So this is the little layer where if you bought this item before from us, even if it's a new item and it's a promo item, you don't get the discount.", "raw_text": "So this is the little layer where if you bought this item before from us, even if it's a new item and it's a promo item, you don't get the discount.", "start_time": 10298.38, "end_time": 10308.82, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2009, "text": "I think, Gordon, if you go to the admin page, I think there is one because you were looking at yesterday, weren't you, where it had previously purchased store.", "raw_text": "I think, Gordon, if you go to the admin page, I think there is one because you were looking at yesterday, weren't you, where it had previously purchased store.", "start_time": 10311.22, "end_time": 10317.63, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2010, "text": "It showed it on the admin page for.", "raw_text": "It showed it on the admin page for.", "start_time": 10317.71, "end_time": 10320.99, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2011, "text": "On the.", "raw_text": "On the.", "start_time": 10321.15, "end_time": 10321.67, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2012, "text": "On the order admin on the iPad.", "raw_text": "On the order admin on the iPad.", "start_time": 10321.67, "end_time": 10323.27, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2013, "text": "On my weekly.", "raw_text": "On my weekly.", "start_time": 10323.27, "end_time": 10324.11, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2014, "text": "Okay, So before the show starts, we do this, you know, we put till what items that got to be new, considered new to get it.", "raw_text": "Okay, So before the show starts, we do this, you know, we put till what items that got to be new, considered new to get it.", "start_time": 10324.59, "end_time": 10339.79, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2015, "text": "We put those parameters in that 2000 hours or whatever as it turns in for whatever, and then the dates that it should go live.", "raw_text": "We put those parameters in that 2000 hours or whatever as it turns in for whatever, and then the dates that it should go live.", "start_time": 10339.87, "end_time": 10348.13, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2016, "text": "So if you go under just to add.", "raw_text": "So if you go under just to add.", "start_time": 10348.29, "end_time": 10350.45, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2017, "text": "Yeah, the actual orders itself.", "raw_text": "Yeah, the actual orders itself.", "start_time": 10350.45, "end_time": 10353.73, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2018, "text": "Yeah, she had one in there.", "raw_text": "Yeah, she had one in there.", "start_time": 10355.01, "end_time": 10356.53, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2019, "text": "Oh, yeah, yeah, that one right there.", "raw_text": "Oh, yeah, yeah, that one right there.", "start_time": 10358.61, "end_time": 10361.93, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2020, "text": "I think that the central plumbing.", "raw_text": "I think that the central plumbing.", "start_time": 10361.93, "end_time": 10364.29, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2021, "text": "That one.", "raw_text": "That one.", "start_time": 10364.69, "end_time": 10365.13, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2022, "text": "If you look at this order.", "raw_text": "If you look at this order.", "start_time": 10365.13, "end_time": 10366.29, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2023, "text": "So this is what we're.", "raw_text": "So this is what we're.", "start_time": 10366.45, "end_time": 10367.49, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2024, "text": "The screen, our administration.", "raw_text": "The screen, our administration.", "start_time": 10367.49, "end_time": 10368.7, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2025, "text": "Well shows going on.", "raw_text": "Well shows going on.", "start_time": 10369.09, "end_time": 10370.45, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2026, "text": "So this is an order that got submitted to us that we would go into.", "raw_text": "So this is an order that got submitted to us that we would go into.", "start_time": 10371.09, "end_time": 10374.77, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2027, "text": "And then we have all these options which are great of merging and copying and deleting or anything.", "raw_text": "And then we have all these options which are great of merging and copying and deleting or anything.", "start_time": 10374.85, "end_time": 10381.25, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2028, "text": "But sewer says previously purchased.", "raw_text": "But sewer says previously purchased.", "start_time": 10381.25, "end_time": 10383.49, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2029, "text": "So it didn't give them the discount.", "raw_text": "So it didn't give them the discount.", "start_time": 10384.37, "end_time": 10386.05, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2030, "text": "Well, it did now because they gave me 50% off because Aaron's been working this quarter.", "raw_text": "Well, it did now because they gave me 50% off because Aaron's been working this quarter.", "start_time": 10387.01, "end_time": 10391.05, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2031, "text": "But it would come in without the 50% off because even though it's new, the customer had bought it before.", "raw_text": "But it would come in without the 50% off because even though it's new, the customer had bought it before.", "start_time": 10391.05, "end_time": 10398.8, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2032, "text": "So it's smart enough to know that.", "raw_text": "So it's smart enough to know that.", "start_time": 10399.44, "end_time": 10401.12, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2033, "text": "So this is the section leading me to my next file.", "raw_text": "So this is the section leading me to my next file.", "start_time": 10402.72, "end_time": 10406.96, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2034, "text": "Take some questions.", "raw_text": "Take some questions.", "start_time": 10407.12, "end_time": 10408.24, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2035, "text": "But this is the order that I submitted in the iPad1 iPad.", "raw_text": "But this is the order that I submitted in the iPad1 iPad.", "start_time": 10408.56, "end_time": 10412.48, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2036, "text": "Now go to my Ink Quick pages to interact with it.", "raw_text": "Now go to my Ink Quick pages to interact with it.", "start_time": 10414.08, "end_time": 10417.92, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2037, "text": "I can come, you know, look at the header information.", "raw_text": "I can come, you know, look at the header information.", "start_time": 10418.88, "end_time": 10421.6, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2038, "text": "I can, I think edit any of the header information so I can.", "raw_text": "I can, I think edit any of the header information so I can.", "start_time": 10421.76, "end_time": 10424.95, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2039, "text": "Who does it ship to?", "raw_text": "Who does it ship to?", "start_time": 10425.82, "end_time": 10426.7, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2040, "text": "If I wanted to add that one, I could add that there and then I can merge.", "raw_text": "If I wanted to add that one, I could add that there and then I can merge.", "start_time": 10426.7, "end_time": 10438.78, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2041, "text": "So this allows us to add three separate orders.", "raw_text": "So this allows us to add three separate orders.", "start_time": 10439.26, "end_time": 10445.7, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2042, "text": "And then when I bring them all into one, we could merge the orders together.", "raw_text": "And then when I bring them all into one, we could merge the orders together.", "start_time": 10445.7, "end_time": 10449.74, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2043, "text": "I have a discount so I can mass update discounts across the board here using some of these buttons.", "raw_text": "I have a discount so I can mass update discounts across the board here using some of these buttons.", "start_time": 10451.1, "end_time": 10456.44, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2044, "text": "These buttons are very specific to what customer care asks us to do.", "raw_text": "These buttons are very specific to what customer care asks us to do.", "start_time": 10456.44, "end_time": 10459.76, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2045, "text": "But I can.", "raw_text": "But I can.", "start_time": 10460.16, "end_time": 10460.96, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2046, "text": "At the borderline level, I can just have a new one.", "raw_text": "At the borderline level, I can just have a new one.", "start_time": 10462.24, "end_time": 10465.6, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2047, "text": "And this happens a lot.", "raw_text": "And this happens a lot.", "start_time": 10471.28, "end_time": 10472.4, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2048, "text": "When we're in depth, they'll send us the order.", "raw_text": "When we're in depth, they'll send us the order.", "start_time": 10472.4, "end_time": 10474.24, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2049, "text": "And then let's say, oh, we want to add this onto stuff that's not in the showroom that they still wanted to add on.", "raw_text": "And then let's say, oh, we want to add this onto stuff that's not in the showroom that they still wanted to add on.", "start_time": 10474.32, "end_time": 10480.32, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2050, "text": "We add a lot on this side, too.", "raw_text": "We add a lot on this side, too.", "start_time": 10480.32, "end_time": 10482, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2051, "text": "And then show totals is nice too.", "raw_text": "And then show totals is nice too.", "start_time": 10482.88, "end_time": 10484.64, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2052, "text": "Garnet, your little click that shows if I need it or so I know where they're at.", "raw_text": "Garnet, your little click that shows if I need it or so I know where they're at.", "start_time": 10484.64, "end_time": 10489.68, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2053, "text": "Is this able to handle.", "raw_text": "Is this able to handle.", "start_time": 10491.44, "end_time": 10492.72, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2054, "text": "Say you have three orders for the Same customer but we go to three different places.", "raw_text": "Say you have three orders for the Same customer but we go to three different places.", "start_time": 10493.12, "end_time": 10496.56, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2055, "text": "If you want to ship different places, do you need different orders or can you handle shipping different parts?", "raw_text": "If you want to ship different places, do you need different orders or can you handle shipping different parts?", "start_time": 10496.72, "end_time": 10501.44, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2056, "text": "You need three different orders so you can copy an order.", "raw_text": "You need three different orders so you can copy an order.", "start_time": 10502.8, "end_time": 10505.36, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2057, "text": "Okay.", "raw_text": "Okay.", "start_time": 10505.52, "end_time": 10506, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2058, "text": "So you put the cost button.", "raw_text": "So you put the cost button.", "start_time": 10506, "end_time": 10507.48, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2059, "text": "Then you put.", "raw_text": "Then you put.", "start_time": 10507.48, "end_time": 10508.05, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2060, "text": "And so if you have one order with 10 items you need to split it.", "raw_text": "And so if you have one order with 10 items you need to split it.", "start_time": 10509.08, "end_time": 10511.88, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2061, "text": "You just make three and then add them on that way.", "raw_text": "You just make three and then add them on that way.", "start_time": 10511.88, "end_time": 10514.04, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2062, "text": "Yep.", "raw_text": "Yep.", "start_time": 10514.12, "end_time": 10514.68, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2063, "text": "And sometimes they'll have where they don't want their display to ship until, you know, July but they want their backup stuff to ship now because that's when they want that discount off of there.", "raw_text": "And sometimes they'll have where they don't want their display to ship until, you know, July but they want their backup stuff to ship now because that's when they want that discount off of there.", "start_time": 10515.32, "end_time": 10525.32, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2064, "text": "But they're not ready for the display stuff until they have the room for it in their showroom.", "raw_text": "But they're not ready for the display stuff until they have the room for it in their showroom.", "start_time": 10525.32, "end_time": 10530.56, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2065, "text": "So we'll just put the orders by ship dates and buy and finally I think we got submit the next request.", "raw_text": "So we'll just put the orders by ship dates and buy and finally I think we got submit the next request.", "start_time": 10530.56, "end_time": 10537.81, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2066, "text": "So the customer is there and they're ready to push this order which happens usually here in the office.", "raw_text": "So the customer is there and they're ready to push this order which happens usually here in the office.", "start_time": 10537.97, "end_time": 10544.01, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2067, "text": "The board looks at this revenue will call her examinating question.", "raw_text": "The board looks at this revenue will call her examinating question.", "start_time": 10544.01, "end_time": 10547.25, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2068, "text": "She submits the vaccine and how it goes.", "raw_text": "She submits the vaccine and how it goes.", "start_time": 10547.73, "end_time": 10551.09, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2069, "text": "Do you think the reports.", "raw_text": "Do you think the reports.", "start_time": 10552.93, "end_time": 10554.45, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2070, "text": "The reports are all done in my hinckley.", "raw_text": "The reports are all done in my hinckley.", "start_time": 10555.57, "end_time": 10557.97, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2071, "text": "Do you see any needs for the reps to have any reports on the iPad?", "raw_text": "Do you see any needs for the reps to have any reports on the iPad?", "start_time": 10558.13, "end_time": 10564.33, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2072, "text": "Well, they have a damaged dashboard so that's in my feed.", "raw_text": "Well, they have a damaged dashboard so that's in my feed.", "start_time": 10564.65, "end_time": 10569.21, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2073, "text": "I just wonder if there's any need for reports out of the app.", "raw_text": "I just wonder if there's any need for reports out of the app.", "start_time": 10569.93, "end_time": 10574.01, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2074, "text": "This is how long it takes to pull a report and it's very annoying when you're at ip.", "raw_text": "This is how long it takes to pull a report and it's very annoying when you're at ip.", "start_time": 10575.61, "end_time": 10581.21, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2075, "text": "The sales bug one of the best.", "raw_text": "The sales bug one of the best.", "start_time": 10581.61, "end_time": 10583.13, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2076, "text": "So this is an SSRS integration.", "raw_text": "So this is an SSRS integration.", "start_time": 10583.13, "end_time": 10584.89, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2077, "text": "It looks nice when you export the PDF but it just messy.", "raw_text": "It looks nice when you export the PDF but it just messy.", "start_time": 10587.84, "end_time": 10592.24, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2078, "text": "So I actually think we have now bought the ability to do this much, much better and faster maybe good the same way that you guys.", "raw_text": "So I actually think we have now bought the ability to do this much, much better and faster maybe good the same way that you guys.", "start_time": 10594.08, "end_time": 10601.279, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2079, "text": "So maybe we should do this before this market.", "raw_text": "So maybe we should do this before this market.", "start_time": 10601.279, "end_time": 10603.12, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2080, "text": "We're not going to be Ms. Marker.", "raw_text": "We're not going to be Ms. Marker.", "start_time": 10604.96, "end_time": 10606.92, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2081, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 10606.92, "end_time": 10607.36, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2082, "text": "So that's why it's a good thing to do now.", "raw_text": "So that's why it's a good thing to do now.", "start_time": 10607.36, "end_time": 10608.96, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2083, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 10608.96, "end_time": 10609.36, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2084, "text": "You can set it.", "raw_text": "You can set it.", "start_time": 10610.16, "end_time": 10610.96, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2085, "text": "We just rebuild this in HTML and just have print.", "raw_text": "We just rebuild this in HTML and just have print.", "start_time": 10612.06, "end_time": 10615.5, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2086, "text": "That would be really fast.", "raw_text": "That would be really fast.", "start_time": 10616.22, "end_time": 10617.42, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2087, "text": "Yeah.", "raw_text": "Yeah.", "start_time": 10617.42, "end_time": 10617.9, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2088, "text": "January is our huge market dues is not especially this June.", "raw_text": "January is our huge market dues is not especially this June.", "start_time": 10618.78, "end_time": 10622.78, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2089, "text": "DEBS has four FIFA games going on during markets too.", "raw_text": "DEBS has four FIFA games going on during markets too.", "start_time": 10622.78, "end_time": 10626.86, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2090, "text": "So people aren't coming because prices of hotels ridiculous in Dallas right now.", "raw_text": "So people aren't coming because prices of hotels ridiculous in Dallas right now.", "start_time": 10626.86, "end_time": 10632.14, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2091, "text": "But January is when everybody comes.", "raw_text": "But January is when everybody comes.", "start_time": 10632.38, "end_time": 10634.62, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2092, "text": "All the manufacturers release hundreds of fries and everybody's there.", "raw_text": "All the manufacturers release hundreds of fries and everybody's there.", "start_time": 10634.62, "end_time": 10639.18, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2093, "text": "We are hot taking orders a lot.", "raw_text": "We are hot taking orders a lot.", "start_time": 10640.38, "end_time": 10642.86, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2094, "text": "So we have on that page there's like a sort by rep, sort by customer.", "raw_text": "So we have on that page there's like a sort by rep, sort by customer.", "start_time": 10643.1, "end_time": 10647.26, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2095, "text": "You can pull very quickly to be able to see because you'll get multiple pages of orders going on that you need to get into and then multiple people can be working different orders and it tells us who was in at the last time and at what time?", "raw_text": "You can pull very quickly to be able to see because you'll get multiple pages of orders going on that you need to get into and then multiple people can be working different orders and it tells us who was in at the last time and at what time?", "start_time": 10647.26, "end_time": 10661.46, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2096, "text": "So that we know that.", "raw_text": "So that we know that.", "start_time": 10661.46, "end_time": 10662.5, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2097, "text": "I know Corey was working on that one from a customer via the corporate question I could ask him.", "raw_text": "I know Corey was working on that one from a customer via the corporate question I could ask him.", "start_time": 10662.5, "end_time": 10667.03, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2098, "text": "Yeah, so this says updated by.", "raw_text": "Yeah, so this says updated by.", "start_time": 10667.91, "end_time": 10669.67, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2099, "text": "So I'm just going to delete this one.", "raw_text": "So I'm just going to delete this one.", "start_time": 10672.15, "end_time": 10673.71, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2100, "text": "So another thing that's important you can have is the new customer.", "raw_text": "So another thing that's important you can have is the new customer.", "start_time": 10673.71, "end_time": 10679.99, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2101, "text": "So Mindy, what do we do with new customers?", "raw_text": "So Mindy, what do we do with new customers?", "start_time": 10679.99, "end_time": 10681.95, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2102, "text": "I know we had a button.", "raw_text": "I know we had a button.", "start_time": 10681.95, "end_time": 10683.07, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2103, "text": "New customers.", "raw_text": "New customers.", "start_time": 10683.07, "end_time": 10683.99, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2104, "text": "Do we put it under new customers or do we.", "raw_text": "Do we put it under new customers or do we.", "start_time": 10683.99, "end_time": 10686.63, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2105, "text": "Yeah, we have a new customer.", "raw_text": "Yeah, we have a new customer.", "start_time": 10686.63, "end_time": 10688.15, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2106, "text": "So you don't pull it from the list.", "raw_text": "So you don't pull it from the list.", "start_time": 10688.39, "end_time": 10690.47, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2107, "text": "So not there.", "raw_text": "So not there.", "start_time": 10690.89, "end_time": 10691.68, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2108, "text": "So I don't want to show that.", "raw_text": "So I don't want to show that.", "start_time": 10691.76, "end_time": 10694.32, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2109, "text": "Yeah, it's pretty simple.", "raw_text": "Yeah, it's pretty simple.", "start_time": 10694.32, "end_time": 10697.28, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2110, "text": "On the app, if you got a new customer anywhere on your list, like what does the rep do?", "raw_text": "On the app, if you got a new customer anywhere on your list, like what does the rep do?", "start_time": 10697.28, "end_time": 10702.4, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2111, "text": "They call you guys and say, hey, I need to ask.", "raw_text": "They call you guys and say, hey, I need to ask.", "start_time": 10702.56, "end_time": 10705.36, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2112, "text": "No, they.", "raw_text": "No, they.", "start_time": 10705.36, "end_time": 10706, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2113, "text": "They just fake it like this.", "raw_text": "They just fake it like this.", "start_time": 10706.32, "end_time": 10707.92, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2114, "text": "So I can just come in.", "raw_text": "So I can just come in.", "start_time": 10709.2, "end_time": 10710.72, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2115, "text": "Sorry.", "raw_text": "Sorry.", "start_time": 10717.37, "end_time": 10717.69, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2116, "text": "Yeah, you add a customer.", "raw_text": "Yeah, you add a customer.", "start_time": 10719.53, "end_time": 10720.89, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2117, "text": "So they would come in here, add a new customer and fill out the form and then submit it.", "raw_text": "So they would come in here, add a new customer and fill out the form and then submit it.", "start_time": 10721.61, "end_time": 10730.17, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2118, "text": "And then Eric won't be able to push that into netsuite until she assigns an actual customer number.", "raw_text": "And then Eric won't be able to push that into netsuite until she assigns an actual customer number.", "start_time": 10730.25, "end_time": 10735.29, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2119, "text": "So then once the customer actually becomes a customer Netsuite, she go to edit screen, puts the right notice mapper and then that's.", "raw_text": "So then once the customer actually becomes a customer Netsuite, she go to edit screen, puts the right notice mapper and then that's.", "start_time": 10736.09, "end_time": 10742.65, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2120, "text": "But also there the Pro trade and third 1R accounts.", "raw_text": "But also there the Pro trade and third 1R accounts.", "start_time": 10743.53, "end_time": 10749.09, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2121, "text": "Yeah, yeah, yeah.", "raw_text": "Yeah, yeah, yeah.", "start_time": 10749.09, "end_time": 10750.77, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2122, "text": "I think for pricing right here when you're.", "raw_text": "I think for pricing right here when you're.", "start_time": 10750.77, "end_time": 10752.77, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2123, "text": "When you're selecting a new customer.", "raw_text": "When you're selecting a new customer.", "start_time": 10752.77, "end_time": 10754.33, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2124, "text": "Right.", "raw_text": "Right.", "start_time": 10754.65, "end_time": 10755.05, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2125, "text": "So I'm going to customer here.", "raw_text": "So I'm going to customer here.", "start_time": 10755.21, "end_time": 10757.85, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2126, "text": "I'm going to say what pricing do.", "raw_text": "I'm going to say what pricing do.", "start_time": 10758.97, "end_time": 10761.01, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2127, "text": "Do I give it to go around?", "raw_text": "Do I give it to go around?", "start_time": 10761.01, "end_time": 10762.33, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2128, "text": "You know, it would be, let's say pro.", "raw_text": "You know, it would be, let's say pro.", "start_time": 10762.49, "end_time": 10764.73, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2129, "text": "And then once I hit.", "raw_text": "And then once I hit.", "start_time": 10765.61, "end_time": 10766.65, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2130, "text": "Okay, then that's the price that water will be under or not.", "raw_text": "Okay, then that's the price that water will be under or not.", "start_time": 10766.65, "end_time": 10773.6, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2131, "text": "There is none.", "raw_text": "There is none.", "start_time": 10776.32, "end_time": 10777.12, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2132, "text": "But I don't know how you do an order with nothing.", "raw_text": "But I don't know how you do an order with nothing.", "start_time": 10777.12, "end_time": 10793.62, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2133, "text": "Okay.", "raw_text": "Okay.", "start_time": 10794.25, "end_time": 10794.73, "speaker_id": 0, "speaker_name": "Innovation Center"}, {"index": 2134, "text": "So I think we will hit tables appropriately so that if any changes happen to import.", "raw_text": "So I think we will hit tables appropriately so that if any changes happen to import.", "start_time": 10794.89, "end_time": 10800.65, "speaker_id": 0, "speaker_name": "Innovation Center"}]

8

[{"email": "cpopa@hinkley.com", "name": null}, {"email": "cbaer@hinkley.com", "name": null}, {"email": "mtwine@hinkley.com", "name": null}, {"email": "gborojevic@hinkley.com", "name": null}, {"email": "christofer.karltorp@morelandconnect.com", "name": null}, {"email": "caden.kacmarynski@morelandconnect.com", "name": null}, {"email": "mark.murphy@morelandconnect.com", "name": null}, {"email": "innovationcenter@hinkley.com", "name": null}]

fireflies

1306849148

myhinkley-app

moreland-connect/myhinkley-app

Yes

No

2026-07-20 17:21:59+00:00

2026-07-27 13:11:31+00:00

2026-07-27 13:10:07+00:00

0

TypeScript

0

0

main